1 to 25 of 33 Customer Engagement Jobs in the North of England

to lead the team and deliver value to our customers and support the commercial and bid team to win new business and grow the customer base and contribute to the ASPIRE strategy and be at the forefront of value-add initiatives. In this role you will have full ownership … in the past with responsibility for budgets in the region of £/€500k to £/€3m, or beyond. You will have experience in delivering Customer First outcomes and will understand the challenges in delivering transformational change involving ERP systems. Skills such as the ability to inspire and drive teams … can bring together the right group of people to deliver the right solution and play a leading role in understanding the needs of the customer, to address customer challenges and understand the commercial balance required to nurture a growing element of our organisation Qualifications You will have experience more »

them to deliver quality solutions. The Modern Workplace Consultant will be responsible for delivering projects focused on Teams, SharePoint Online and OneDrive for Business. Customer engagements will include Intranets, file server and SharePoint On-premises migrations, collaboration and document management solutions and bespoke business solutions built using the entire … be working in a boutique consultancy, specialising in Microsoft Collaboration sand Power Platform solutions. You’ll be working with a diverse and ever-growing customer base, delivering world-class solutions that support digital transformation. You’ll work closely with customers throughout the project lifecycle, from Proof of Concept through … things Microsoft Collaboration. Proven organisational, communication and client-facing skills are essential, as is the ability to think on your feet and adapt to customer needs, based on updates to Microsoft’s technology roadmap. You’ll be a natural problem solver, analytical, inquisitive and have a desire to keep more »

re passionate about all things racing, we love the sport and it’s in our DNA. Using best-in-class technology, digital innovation, and customer engagement, we are developing the Tote reaching new audiences with innovative products. Our headquarters in Wigan is the main hub for our team more »

and innovation. They are looking to recruit an experienced Dialler Manager. You will be responsible for all communication platforms and involved in researching emerging customer engagement technologies. Key skills and experience: 3+ years as a Dialler Manager Experienced working in a call centre environment Experienced in analysing large more »

teams to ensure sales plans are well integrated with overall business objectives. Utilise and enhance our CRM systems to optimize sales processes and improve customer engagement. This role demands a blend of technical savvy, strategic thinking, and a proactive approach to driving sales in a competitive market. COMPENSATION AND more »

Job Title: Technical Experience Specialist Department: Customer Support Company Overview: Our client is a renowned provider of innovative technology solutions. They are committed to enhancing customer experiences through cutting-edge products and exceptional support services. Job Description: We are seeking a dynamic and detail-oriented Customer Experience … Specialist/Analyst to join our Customer Support team. The primary focus of this role is to create engaging and user-friendly content for our customers, develop our Chat Bot function, and analyse data to continually improve the customer experience. Key Responsibilities: Participate in building and developing chatbot … Bot data to identify improvement areas and enhance user interactions. Contribute to proposals for the design, structure, and delivery methods of content to optimise customer engagement. Collaborate with the call centre team to review contact trends and recommend improvements to end-user content. Liaise with document and development teams more »

be responsible for theengagement and development ofenterprisecustomers. You will unlock new opportunities, develop relationships, secure new logos and make a material difference to our customer engagement. All net new logos you win, you will keep and so the role includes a blend of new business focus and ongoing client … Creating focused account capture and development plans to maximise sales opportunities Establishinga strong pipeline of well qualified business opportunities, evidencing understanding and control of customer buying criteria and processes Actingas the clients single point of contact, assisting in the formation of business enabling IT strategies Providingproactive client value and more »

of customers within the Local Government vertical. You will unlock new opportunities, develop relationships, secure new logos and make a material difference to our customer engagement. This is a blended role, including managing cross-sell and up-sell opportunities for existing customers and generating/closing opportunities with new … Creating focused account capture and development plans to maximise sales opportunities Establishinga strong pipeline of well qualified business opportunities, evidencing understanding and control of customer buying criteria and processes Actingas the clients single point of contact, assisting in the formation of business enabling IT strategies Providingproactive client value and more »

the Omni-channel Marketing Manager you will be responsible for developing and implementing comprehensive marketing strategies to drive sales, enhance brand awareness, and improve customer engagement across our stores, our own web site, third party marketplaces like Amazon and eBay plus B2B customers. You will work closely with … marketing, and online advertising. Collaborate with the store management team to drive foot traffic and sales through effective in-store promotions and events. Analyse customer data and market trends to identify opportunities for growth and optimization. Work closely with external agencies and Brands to execute marketing initiatives and campaigns. … date with industry trends and best practices in omni-channel marketing, making recommendations for continuous improvement. Coordinate with other departments, such as sales and customer service, to ensure alignment and consistency in messaging and customer experience. Manage marketing budgets effectively, ensuring maximum ROI for all marketing activities. Qualifications more »

lead generation processes, and analysing data to drive strategic decision-making. Key Responsibilities: Develop and implement marketing strategies to drive demand generation and enhance customer engagement. Utilise marketing automation tools to streamline processes and optimise lead nurturing activities. Oversee ecommerce and marketplace management, ensuring effective performance and growth. Analyse more »

from a sales or service background. The successful candidate will be responsible for delivering training courses to customers at our UK facilities and at customer premises. Additionally, they will play a crucial role in providing in-house training for Quantum staff. Key Responsibilities Deliver comprehensive training courses on Variable … Speed Drives to customers at my clients UK facilities in Glasgow, Newcastle, Leeds & Thurrock and at customer sites throughout the UK. Develop and customize training materials and modules based on customer needs and preferences. Provide hands-on training sessions covering theoretical presentations and practical exercises on product features … training sessions for Quantum staff to enhance their knowledge and skills in VSDs. Collaborate with the sales team to identify training opportunities and support customer engagement activities. Stay updated on the latest developments and advancements in VSD technology to ensure training materials are current and relevant. Maintain training more »

further analytical projects reared during the course of project delivery. Projects you’ll drive: Development of a ML model to predict the likelihood of customer engagement following a specific operational action for a financial services business. Development and deployment of an LLM solution to recommend the appropriate course … We believe in being honest throughout the organisation and expect the same in return. We commit to high levels of transparency from our first engagement, right through to the last and is driven from the CEO. Team Player: Whilst individual success is important, we do not believe in prioritising more »

business objectives and position them as leaders in the industry. Key Responsibilities: Develop and implement comprehensive data strategies that support product and service diversification, customer engagement, and operational efficiency. Lead and establish a best-in-class data team capable of supporting the growth of our organization and providing … compliance with regulations and data governance standards. Provide data-driven insights and analytics to support decision-making across the organization, from product development to customer acquisition. Manage team performance, set goals, and provide feedback to drive continuous improvement. Collaborate with project managers and cross-functional teams to ensure timely more »

are a national award-winning organisation. A role that will come with vast levels of up-skilling, if you can bridge the gap between customer needs & technology solutions, this will be a great opportunity for you. Role: Implementation Consultant Salary: Up to £45,000 Location: Manchester based H/… O – Hybrid (One day a week requirement) Contract Type: Permanent Skills to succeed in this role: A blend of development ability & customer engagement skills. Experience with data manipulation using tools like Excel. Sound ability with SQL - writing quieries, knowledge of stored procedures etc. to look at application/ more »

technical knowledge and commercial acumen, making it ideal if you are seeking a career that merges technical expertise with strategic business impact in a customer-facing capacity. You have a strong desire and interest to engage with customers on the commercial or sales side of the business, adept at … pricing quotations, and delivering compelling technical proofs of concept (POCs) and presentations. Your skills enable you to uncover and develop additional commercial opportunities, enhancing customer engagement and expanding business reach. You will be comfortable presenting technical concepts to stakeholders and have deep technical discussions with customers. This role more »

campaign management skills. The ability to work well under pressure to meet deadlines. Skills in data analysis and interpreting statistics. Online community management and customer service skills to strike the balance between publicity and stimulating direct discussion with potential and existing customers. An eye for detail and the ability … keyword bids, budget caps and other analytical metrics. Analyse competitor activity. Recommend improvements to increase performance. Set targets to increase brand awareness and increase customer engagement. Educate other staff on the use of social media and promote its use Encourage collaboration across teams and departments. Opportunity to manage our more »

Company Overview: SPG have been approached by a leading financial services organisation, to hire them a Solutions Architect to work within the Customer Channels Domain. This domain is responsible for all customer facing channels such as: Mobile App, Website etc as well as the customer engagement telephony solutions. About this role: Working within the Customer Channels Domain, you will be instrumental in designing and implementing technology solutions to help the business achieve it's strategic goals. Collaborating closely with Technical Product Owners, Business Leads, and other Architects, you will design fit-for-purpose technical … standards, emphasizing security and reliability. Develop balanced and pragmatic designs that cater to future business needs while maintaining current products. Lead architecture within the Customer Channels Domain, covering customer-facing channels, test, and robotics automation. Enable Omni Channel capabilities, focusing on integration patterns and API approaches. Collaborate with more »

be at the heart of business-critical projects and play a key role in one of the largest Microsoft Dynamics 365 Finance & Operations and Customer Engagement transformation programmes in Europe, working to replace several heritage systems globally. On offer is the chance for development both within the project more »

be at the heart of business-critical projects and play a key role in one of the largest Microsoft Dynamics 365 Finance & Operations and Customer Engagement transformation programmes in Europe, working to replace several heritage systems globally. On offer is the chance for development both within the project more »

part of the Architecture Services Team. In this role you'll be the first port of call for creating Cisco Security solutions that solve customer problems. You'll be developing the skills and abilities of a Subject Matter Expert (SME) in the full Cisco Security portfolio, including, but not … to, SD-WAN, Umbrella, Duo, FirePower, FMC, ISE, CDO and Secure Network Analytics/Stealthwatch. You will take responsibility as the technical lead on customer projects and will be producing high quality design documentation when required within a given project or customer engagement. Working with your Team Leader … community, ensuring existing customers are getting the most out of their investments into Cisco Security solutions, and enabling the Sales community to grow the customer base. As Senior Security Architect - Cisco , you'll be responsible for: Helping to understand, scope and document customers' business and technical requirements. Producing BoMs more »

Account Manager (AM) Location: A-SAFE Focus: Technology and Services Region/Location: EMEA/UK Overview: Are you skilled at maximising Customer Lifetime Value (CLV), boosting Annual and Monthly Recurring Revenue (ARR & MRR), reducing attrition, and enhancing adoption? Do you have a talent for thriving in diverse networking … environments to maximise customer engagement and growth outcomes? As a Technology Account Manager at A-SAFE, your primary responsibility is to nurture the growth and expansion of A-SAFE’s industrial IoT (IIoT) safety and productivity solutions. This role is centred around expanding sales following a handoff point … biggest brands and busiest industrial facilities. Our global presence spans the Americas, EMEA and APAC, with 16 sales locations and a team of 500 customer-facing colleagues. Our extensive network reflects our deep understanding of diverse market needs and our ability to respond effectively to various customer requirements. more »

has celebrated over 26 years in the Technology industry and continues to be trusted by global brands to deliver IT solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting … AWS Partnership available. You will be working for the AWS Practice which consists of some of the best Architects, DevOps Engineers and Consultants. The customer engagements are varied and the exposure to cutting-edge technologies is always present. You will work in a mixture of teams to deliver solutions more »

has celebrated over 26 years in the Technology industry and continues to be trusted by global brands to deliver IT solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting … AWS Partnership available. You will be working for the AWS Practice which consists of some of the best Architects, DevOps Engineers and Consultants. The customer engagements are varied and the exposure to cutting-edge technologies is always present. You will work in a mixture of teams to deliver solutions more »

to support, guide and help at every stage. As you gain experience and knowledge, we will help you grow your certifications and experience delivering customer solutions. You will be working with some of the best people in the industry who are there to help and support you on your … We want our Lead Salesforce Consultants to be ‘hands-on’ when necessary and be able to provide overall leadership when required, comfortable leading on customer engagements, acting as the main interface between the customer and team as well as the ability to deliver excellent communication within the team more »

with cross-functional teams including marketing, design, and IT to deliver impactful online campaigns. Develop and implement innovative strategies to increase online sales and customer engagement. What We're Looking For: Proven experience in ecommerce, particularly with Shopify and website launches. Strong analytical and problem-solving skills. Excellent communication … and teamwork abilities. Proactive and detail-oriented mindset. A passion for delivering top-notch customer experiences. Why Join Us? Competitive salary of £27,000. Central Manchester location, easily accessible by public transport. Opportunity to work with a talented, collaborative team. Professional development and career growth opportunities. If you are more »