26 to 50 of 69 Permanent Customer Engagement Jobs in the South East

re currently recruiting for the Senior CRM Specialist role to be responsible for delivering best practice in CRM and Loyalty by developing and managing customer retention activity. You will use data-driven insights to develop the CRM strategy and roadmap working closely with the Commercial Director to deliver exceptional … to optimize open rates, click-through rates, and conversion. · Loyalty Program Enhancement: Assess and enhance the effectiveness of our existing loyalty program to increase customer engagement and retention. Develop innovative loyalty initiatives and rewards that align with our customers' values and expectations. Work closely with data analytics to … segment the customer base and personalize loyalty rewards and communications. Monitor industry trends and competitor loyalty strategies to ensure our program remains competitive and appealing. · Retention Rate Improvement: Implement targeted retention strategies to reduce churn and increase customer lifetime value. Utilize CRM tools to create segmented campaigns that more »

Role Summary and Objectives: Increase brand visibility, awareness, and affinity among target audiences, driving customer engagement and loyalty through compelling social media content and interactions. Drive incremental penetration and profitability through incremental income through targeted social media campaigns, travel related content hacks, and supplier partnerships. Rebuild brand reputation … a trusted provider of travel essentials, showcasing product features, benefits, and unique selling points. Key Responsibilities: Develop a robust strategy in line with the customer plan to deliver supplier content that is represented under the WHSmith brand, generating incremental income p.a. Develop and execute a comprehensive social media marketing … strategy to drive brand awareness, engagement, and customer acquisition for the UK and Global WHSmith retail brand specialising in travel essentials. Serve as the primary touchpoint to reposition our brand in owned media as a Global Travel Retailer Collaborate closely with internal stakeholders, including marketing, trading, retail media more »

A global leader in the design, marketing and distribution of premium lifestyle products is seeking data scientist, to join their global customer insights team. You will be responsible for will helping the Data Science team discover the information hidden in vast amounts of customer data, as well as … to consumers. Utilising advanced analytics tools like Dataiku, you will be responsible for extracting insights, building predictive models, and generating actionable recommendations to optimise customer experiences and drive business growth. Responsibilities: Utilise Dataiku and other analytical tools to extract, clean, and explore customer data from various sources. Identify … patterns, trends, and correlations within the data to uncover actionable insights. Develop predictive models and algorithms to forecast customer behaviour, preferences, next best action. Implement machine learning techniques to segment customers and personalise marketing strategies. Collaborate with cross-functional teams to enhance CRM strategies based on data-driven insights. more »

Cloud Adoption is an organization within our Technology Cloud Engineering (TCE) group, having the mission to increase customer consumption growth by driving fast activation, nurturing an efficient ramp up and removing technical barriers. Aligned to a territory and working together with Sales and Account Cloud Engineers (ACEs), the Cloud … Adoption Manager will focus on the post-booking side of our customer’s lifecycle, ensuring a successful and sustainable cloud consumption growth. Does this pique your interest? If so, we hope to meet you! Role and Responsibilities The Cloud Adoption Manager will collaborate closely, as needed, with the relevant … the accounts they are managing. The ultimate goal is to accelerate usage growth of Oracle Cloud (IaaS and PaaS) while also creating a robust customer experience across the entire cloud adoption lifecycle. Typical activities: Drive a fast and smooth Customer activation Strong focus on Activation for new cloud more »

7500. base salar y Our client is a leading provider of cloud communications solutions. They help businesses across the globe to enhance their customer engagement and experienc e.From their omni-channel cloud contact center solution to their bespoke integration systems, they use cutting-edge technology to transform communications … and make mass personalization a reality. This includes their development of AI and propensity modelling to create the seamless end-to-end customer journeys that inspire loyalty and power the success of organizations worldwid e. What we are looking for ... We are looking for STEM graduates with a … area. Location... This role is based in our head office in Berkshire. Key responsibilities of the role... Maintaining ownership of incidents from the initial customer report to resolution. Prioritising and categorising faults promptly, escalating to other teams in the business where necessary. Delivering software or infrastructure updates. Following appropriate more »

Customer Success Manager (German Speaker) - Pre IPO Unicorn SaaS Scale Up If you would be open to relocation, this will be based in the West Midlands! 🚀Pre IPO Unicorn SaaS Scale Up! 💼 Leadership role 💰 £80K Base + 25% Bonus (OTE = £100K+) 💵 Equity options 🚗 Onsite parking + Electronic vehicle scheme … Strong presence across UK, US, and Canada, they have an extremely unique platform which is revolutionising financial management for their customers and providing B2B engagement and benefits that are unparalleled to anything else on the market. Employees first focus– they pride themselves on a resilient workforce, encouraging diversity, collaboration … and a huge focus on career progression. The Position As a Customer Success Manager, you will work closely with a German portfolio of customers, helping to reach full utilisation of the SaaS platform and offerings. Responsible for managing a small team of Implementation Analysts (also German speaking), where you more »

Solutions Architect - D365 - CE We are seeking a highly skilled Solutions Architect with extensive experience in Microsoft Dynamics 365 Customer Engagement (D365 CE). The successful candidate will be responsible for designing, implementing, and maintaining enterprise-level solutions that leverage the full capabilities of D365 CE to meet … they meet project deadlines and quality standards. Collaborate with development teams to ensure custom solutions are seamlessly integrated into the D365 CE environment. Stakeholder Engagement: Work closely with business stakeholders to gather and analyze requirements. Provide technical guidance and recommendations to clients and internal teams. Conduct workshops and training more »

individual with a passion for digital marketing, we want to hear from you! Key responsibilities include: Developing and implementing email marketing campaigns to drive customer engagement and conversion Managing CRM systems to ensure accurate and up-to-date customer data Conducting A/B testing and analyzing more »

driving marketing initiatives and maximizing the potential of the Salesforce Platform. Your expertise will be instrumental in implementing innovative strategies, optimizing products, and enhancing customer engagement. This role will involve: Lead the implementation and configuration of Salesforce Cloud Solutions Collaborate with cross-functional teams to implement Salesforce Products Provide more »

thrive. Role Overview and Features: The Head of CRM will lead the charge in establishing our client's CRM function, driving strategies to enhance customer engagement, retention, and revenue growth. You'll collaborate with cross-functional teams to craft and implement integrated CRM strategies aligned with business objectives. … Harnessing the power of customer data, you'll optimize CRM systems, drive data-driven marketing campaigns, and identify new business opportunities. Essential Skills: 5+ years CRM experience in a fast paced, high volume B2C industry. Proven track record of boosting engagement & revenue metrics. Strategic thinker with deep analytical more »

Manager who is passionate about leveraging email automation to drive growth. They are looking for somebody who will spearhead their email strategy and optimize customer engagement using HubSpot. In the team you'll be the go to SME on all things Email and work with cross-functional stakeholders more »

B2C clients through complex market landscapes. With primary service lines in brand and product strategy, go-to-market (GTM) strategy, Account-Based Marketing (ABM), Customer Relationship Management (CRM), marketing automation, media planning and buying, web development, and creative production, we provide a holistic approach to digital and traditional marketing … insights to help clients stay ahead of industry trends and leverage new opportunities for growth. Craft and manage high-impact marketing strategies that enhance customer engagement and brand loyalty. Ensure all GTM strategies are scalable and adaptable across different markets and regions, particularly focusing on US, Europe and more »

an agency, all Enterprise Field marketing initiatives planned for the quarter, or any ad-hoc initiative approved by her/his management Managing the Customer Engagement Center to ensure optimum occupancy and efficiency, including reporting on activity Reporting on budget usage and on the result of all Enterprise … Experience Marketing or Business degree 3+ years of experience in Marketing & Communication or Sales role Skills: Good interpersonal and communications skills, with a strong customer focus Rigorous and well organized Thinks ahead and anticipates needs and actions Self-motivated to enhance and simplify processes Results orientated, pays attention to more »

the requirement gathering, high-level design, build and testing Working closely with the client to establish their needs, translating these into business requirements. Leading customer engagements through project scoping and workshops demonstrating the capabilities and benefits of SharePoint Online including in relation to both Teams and OneDrive for Business more »

reach and attract new customers Implement ecommerce activities tailored to the category, including product listings optimization, promotions, and merchandising, to drive sales and enhance customer engagement Own the category strategy, overseeing product assortment, pricing, and promotional campaigns to maximize revenue and profitability Manage the end-to-end ecommerce … category performance and inform future strategies The overall objective is to drive commercial success while maintaining the integrity of the brand and delivering exceptional customer experiences. We value candidates with a background in ecommerce and online retail management, preferably within the pet industry. However, we're open to hearing more »

depending on personal preference) work, this is a role you absolutely do not want to miss out on! You will bring digital marketing and customer engagement expertise to the table, and have opportunity to work directly with enterprise and start-up clients, build and optimise Paid Search campaigns more »

services relevant or similar in nature to the semiconductor business coupled with knowledge of contract management is a strong advantage. Commercial acumen and demonstrated customer engagement skills. Experience of account-based marketing/experience (ABM/ABX), value-based sales, Challenger sale, partnership sales or similar is a more »

of warming. We #deliver net zero transport through our pioneering and multi award-winning Sun-to-Wheel platform: developing, delivering and operating world class customer-focused electric vehicle charging networks powered by solar energy and batteries. We support the success of our networks and the EV transition through driving … scrum, agile, and DevOps methodologies. Demonstrate expertise in business intelligence tools, particularly Power BI, for data-driven decision-making and strategy formulation. Facilitate business engagement and communications, effectively managing and triaging demands, and overseeing delivery control. Deep knowledge of applications within the EV charging and retail domains to enhance … in delivering data products, to innovate within the industry (optional but preferred). Maintain reports, dashboards, and alerting systems to monitor product performance and customer engagement. Strong data insights, analytics, and reporting to inform product strategy and development. Work with senior business teams to ensure product alignment with organizational more »

has celebrated over 26 years in the Technology industry and continues to be trusted by global brands to deliver IT solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting … AWS Partnership available. You will be working for the AWS Practice which consists of some of the best Architects, DevOps Engineers and Consultants. The customer engagements are varied and the exposure to cutting-edge technologies is always present. You will work in a mixture of teams to deliver solutions more »

is a trailblazing digital transformation provider dedicated to helping organizations revolutionize their services through digital channels, resulting in cost savings, streamlined processes, and enhanced customer engagement. As a five-time Microsoft Inner Circle member for Business Applications, we're committed to guiding government, non-profit, and industry entities on … pillar, leveraging your deep knowledge and expertise in delivering high-profile D365 F&SCM projects. Your responsibilities will include: Manage the relationship with the customer and all stakeholders Deliver assigned projects in line with established KPIs Quality of delivery is aligned to customer expectations and satisfying objectives defined more »

Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting … Data Solution Architect you will be expected to take an architecture management role on our client’s solution delivery engagements, with high levels of customer engagement. This will involve ongoing review of business requirements throughout the lifetime of the service. Candidates will have a strong understanding of data architecture more »

is a trailblazing digital transformation provider dedicated to helping organizations revolutionize their services through digital channels, resulting in cost savings, streamlined processes, and enhanced customer engagement. As a five-time Microsoft Inner Circle member for Business Applications, we're committed to guiding government, non-profit, and industry entities on … Participate in go-live cutover exercises ensuring that migrated data is reconciled back to legacy systems Guide projects along through daily communications with the customer or project manager Participate in informal or formal design and architecting sessions with fellow consultants. Desired Skills and Experience: We're seeking a passionate more »

a quick-thinking problem solver with a passion for sales and growth? If you have sharp independent judgement, and an agile approach to complex customer problems, we want to hear from you. Oracle NetSuite offers automated financial processes to improve finance operations efficiency and productivity. Oracle NetSuite has a … will be responsible for working directly with customers to document and validate their business requirements and map them to NetSuite functionality. Work with the customer to configure/customize NetSuite application to meet their business requirements. Attend project meetings and provide status on progress of activities and deliverables. Provide … success by unlocking capabilities and being their long-term partners in the Cloud. Demonstrate expertise to deliver functional and technical solutions on moderately complex customer engagements Lead the solution design and implementation aspects of engagement(s) ensuring high quality, integrated software solutions within constraints of time and budget more »

personability of a smaller business. We are a people-first culture. In fact, our customers tell us that we build the best people and customer relationships in the business. With an annual turnover of over c.£600m, c. 4,000 employees and a diverse and inclusive ethos, we are … proud to attract great talent, nurturing and inducting our people who embed the Dalkia DNA and apply an innovative mindset across all customer engagements. With c 80 employees, the Dalkia group centre has HR, Finance, Legal, IT, QSHE and Communications teams supporting our business unit colleagues in these specialisms. … in the standardisation of and structure of processes and procedures within an evolving department. Responsibilities : As our IT Administrator you will: Provide efficient and customer focused administrative assistance to the IT team Assist in the procurement of IT items; raising purchase orders, reconciling invoices, managing supplier and internal finance more »

all, offers the flexibility of hybrid working. About the Role: As the CRM Executive, you’ll be steering the ship when it comes to customer engagement. You’ll craft campaigns that make our clients customers feel like royalty and use your analytical prowess to keep them coming back for … Key Responsibilities: Campaign Wizardry : Design, launch, and analyze CRM campaigns that make customers swoon and drive loyalty through the roof. Data Decoding : Dive into customer data, surfacing insights that shape our strategies and set us apart from the competition. Segmentation Savvy : Create and manage precise customer segments to … Excellent verbal and written communication skills that can charm anyone. Creative Genius : A flair for innovative thinking and a passion for delivering top-notch customer experiences. Detail-Oriented : Meticulous with a penchant for organization and order. Adaptable : Ready to thrive in a fast-paced, dynamic environment. more »