19 Permanent Customer Engagement Jobs in the South East with Remote Work Options

days holiday Excellent progression Free parking Hybrid working 3 days in the office Role: Providing technical support and troubleshooting assistance for Dynamics 365 Customer Engagement (CE) and Finance & Operations (FP&O) solutions. Serving as the go-to expert for all technical inquiries related to Dynamics 365, offering timely … in Computer Science, Information Technology or similar Previous experience in providing technical support and assistance for Microsoft Dynamics 365 Knowledge of Microsoft Dynamics 365 Customer Engagement (CE) and Finance & Operations (FP&O) would be beneficial. This is a hybrid position where you are in the office 3 days more »

to day objectives with significant results on project or operational deliverables, whilst also owning a variety of activities ensuring compliance with project milestones and customer KPIs and SLAs. You must be an effective communicator, comfortable directly engaging with customers and colleagues. You must also demonstrate an analytical and systematic … external stakeholders to develop strong working relations to support achieving objectives. Ability to engage and work within a multi-functional programme team comprising both customer, supplier and internal staff with an awareness of engineering principles. Able to demonstrate a sound understanding of business, finance and personnel management techniques and … life-cycle phases to include; Management & Leadership of project BAU Contract phase Project intervention and problem resolution within complex environments Business development activities and customer engagement This person will need to demonstrate Line management and leadership experience and certified to APM, Prince 2 or Agile Prince 2 Clearance more »

to day objectives with significant results on project or operational deliverables, whilst also owning a variety of activities ensuring compliance with project milestones and customer KPI's and SLA's. You must be an effective communicator, comfortable directly engaging with customers and colleagues. You must also demonstrate an analytical … external stakeholders to develop strong working relations to support achieving objectives. Ability to engage and work within a multi-functional programme team comprising both customer, supplier and internal staff with an awareness of engineering principles. Able to demonstrate a sound understanding of business, finance and personnel management techniques and … life-cycle phases to include; Management & Leadership of project BAU Contract phase Project intervention and problem resolution within complex environments Business development activities and customer engagement This person will need to demonstrate Line management and leadership experience and certified to APM, Prince 2 or Agile Prince 2 Clearance more »

of warming. We #deliver net zero transport through our pioneering and multi award-winning Sun-to-Wheel platform: developing, delivering and operating world class customer-focused electric vehicle charging networks powered by solar energy and batteries. We support the success of our networks and the EV transition through driving … a comprehensive data strategy aligned with the company's overall goals and objectives. Identify opportunities to leverage data assets to enhance EV charging infrastructure, customer experience, and operational efficiency. Be a Leader : Manage, grow and shape the data team, nurturing capabilities and fostering data maturity within the organization. The … development of advanced analytics capabilities to derive actionable insights from data. Collaborate with cross-functional teams to identify business opportunities, optimise processes, and improve customer engagement through data-driven decision-making. Leadership and Development : Build and lead a high-performing data team, including data engineers, analysts, and scientists. more »

Effectively manage and advance client support requests, maintaining meticulous documentation of issues and solutions within our helpdesk system. Problem Resolution: Conduct thorough analyses of customer issues to pinpoint root causes and devise effective solutions. Client Engagement: Keep clients informed regarding issue statuses and promptly escalate high-priority problems … efficiency. A keen eye for detail. Knowledge and Experience: You should bring experience and proficiency in the following areas: Business Applications: Dynamics 365 (Sales, Customer Engagement, Operations, Talent). Productivity Suite: Office 365, Teams, SharePoint, OneNote, Excel. Power Platform: Power BI, Flow, PowerApps, Common Data Service. Key Systems more »

join the team of European Product Quality & Lifecycle Strategy, which is part of the Service & Quality team, and belongs to the department of European Customer Satisfaction Operations team. Located in Chertsey, Surrey, we are seeking individuals keen on advanced technologies, fast pacing tech environment, and market-leading products and … and collect feedback for escalations Deliver innovation and any form of new technologies to support product improvement and operation at best potential for driving customer engagement and satisfaction Drive and engage Subsidiaries for information and feedback on field operations, product support activities across all channels, and raise, consolidate … and share to key partners potential recommendations and action plans to improve the efficiency and effectiveness, as an overview approach to customer satisfaction Contribute on the weekly conference calls with Subs and the annual VD group Workshops by participating on ideation, presentation files, minutes and actions follow up, in more »

Are you a specialist in supporting Microsoft Dynamics 365 across Customer engagement and Finance and operations? If so, we have a fantastic opportunity for a support minded, customer focussed individual to join our IT department as a Dynamics 365 Support Engineer. You will bring expertise across supporting … and problem-solving Dynamics 356 applications, together with a strong customer service personality. Role: Dynamics 365 Support Engineer , Microsoft Dynamics 365 Support Location: Milton Keynes – Hybrid working is in place , we would like to welcome you to work in the office 3 days a week. Salary: £40k-£50k base more »

English , spoken and written As our new Graduate Cloud Consultant , you will have a unique opportunity to work in a role that encompasses technical customer engagement and the implementation of multi-cloud solutions. Initially, you will be focused within the delivery team , participating in the Crayon Graduate program … of a highly skilled cloud practice team You are approachable, and proficient in communicating both verbally and in writing, as well as comfortable in customer-facing situations What’s on offer? Uncapped annual leave (after probation) Flexible working culture Cycle to work scheme Electric car scheme Discounted gym membership more »

white-label, multi-tenant web platform, integrating cutting-edge practices in global scale content management, UX design, and Domain Driven Design.Reforming our acquisition and customer engagement models on our platforms, to maximise customer experience & SEO performance.Full-stack software engineering skills with proficiency in Web Application Frameworks (Svelte … and ensuring top-notch solutions are being built.With proven experience as a Principal Engineer spearheading large-scale software projects and crafting distributed, highly-available, customer-facing platforms. You should have a versatile skill set encompassing full-stack software engineering (Svelte, React, Vue, Node.js, Typescript, Java, C#).You essentially will … Should You Do NowIf you are a Principle Software Engineer with strong experience in spearheading large-scale software projects and crafting distributed, highly-available, customer-facing platforms, please send me your application by clicking apply. If you have questions, please reach out. more »

As the CRM Lead, you will be responsible for developing and implementing effective CRM programs to enhance customer satisfaction, build loyalty, and drive overall business performance. Additionally, you will play a crucial role in generating actionable insights from data to inform strategic decision-making across Homebase. Working hours … depending upon experience) plus bonus earning potential. Key Responsibilities: CRM Strategy & Plan: Build strong relationships with the CRM agency and insight partners. Analyse customer behavior, preferences, and trends to inform marketing and sales strategies. Provide regular reports and dashboards to senior management, highlighting key performance indicators and actionable recommendations … personality to life and reinforces our brand's credentials. Marketing Campaigns & Trading: Develop and execute comprehensive CRM strategies with our delivery partner to enhance customer engagement, retention, and satisfaction. Collaborate with cross-functional teams, including commercial and other marketing channels, to align CRM initiatives with overall business goals. more »

services relevant or similar in nature to the semiconductor business coupled with knowledge of contract management is a strong advantage. Commercial acumen and demonstrated customer engagement skills. Experience of account-based marketing/experience (ABM/ABX), value-based sales, Challenger sale, partnership sales or similar is a more »

000The CompanyA leading Tier 4 Oracle NetSuite Partner, specialising in providing business management software solutions across the UK and Europe.With a global customer base, including a roster of household names, their expertise lies in delivering innovative IT services coupled with advanced cloud-based software solutions.They excel in Enterprise Resource … days a week with semi-irregular trips to a midlands-based office too.Skills and ExperienceA multi-faceted, knowledgeable and innovative marketer with experience in customer engagement from acquisition to retentionAnalytical in nature, you enjoy working with a focus on the marketing funnelYou’ve managed the marketing function for more »

of warming. We #deliver net zero transport through our pioneering and multi award-winning Sun-to-Wheel platform: developing, delivering and operating world class customer-focused electric vehicle charging networks powered by solar energy and batteries. We support the success of our networks and the EV transition through driving … scrum, agile, and DevOps methodologies. Demonstrate expertise in business intelligence tools, particularly Power BI, for data-driven decision-making and strategy formulation. Facilitate business engagement and communications, effectively managing and triaging demands, and overseeing delivery control. Deep knowledge of applications within the EV charging and retail domains to enhance … in delivering data products, to innovate within the industry (optional but preferred). Maintain reports, dashboards, and alerting systems to monitor product performance and customer engagement. Strong data insights, analytics, and reporting to inform product strategy and development. Work with senior business teams to ensure product alignment with organizational more »

This opportunity will see you join our clients Professional Services practice. You will join a team of passionate techies who are responsible for leading customer engagements by providing technical thought leadership, ensuring that you understand the customers' needs and delivering a solution to help them overcome their current challenges. … knowledge and skillset. Outstanding communication skills and comfortable dealing with external stakeholders. Able to demonstrate a proven ability to deliver projects in either a customer facing or internal based role. Able to manage your own time within the commercial aspects of projects Knowledge of Microsoft Dynamics CRM solutions, including more »

This opportunity will see you join our clients Professional Services practice. You will join a team of passionate techies who are responsible for leading customer engagements by providing technical thought leadership, ensuring that you understand the customers' needs and delivering a solution to help them overcome their current challenges. … knowledge and skillset. Outstanding communication skills and comfortable dealing with external stakeholders. Able to demonstrate a proven ability to deliver projects in either a customer facing or internal based role. Able to manage your own time within the commercial aspects of projects Knowledge of Microsoft Dynamics CRM solutions, including more »

a quick-thinking problem solver with a passion for sales and growth? If you have sharp independent judgement, and an agile approach to complex customer problems, we want to hear from you. Oracle NetSuite offers automated financial processes to improve finance operations efficiency and productivity. Oracle NetSuite has a … will be responsible for working directly with customers to document and validate their business requirements and map them to NetSuite functionality. Work with the customer to configure/customize NetSuite application to meet their business requirements.Attend project meetings and provide status on progress of activities and deliverables.Provide customers with … customers success by unlocking capabilities and being their long-term partners in the Cloud.Demonstrate expertise to deliver functional and technical solutions on moderately complex customer engagementsLead the solution design and implementation aspects of engagement(s) ensuring high quality, integrated software solutions within constraints of time and budget Qualifications more »

part of the Architecture Services Team. In this role you'll be the first port of call for creating Cisco Security solutions that solve customer problems. You'll be developing the skills and abilities of a Subject Matter Expert (SME) in the full Cisco Security portfolio, including, but not … to, SD-WAN, Umbrella, Duo, FirePower, FMC, ISE, CDO and Secure Network Analytics/Stealthwatch. You will take responsibility as the technical lead on customer projects and will be producing high quality design documentation when required within a given project or customer engagement. Working with your Team Leader … community, ensuring existing customers are getting the most out of their investments into Cisco Security solutions, and enabling the Sales community to grow the customer base. As Senior Security Architect - Cisco , you'll be responsible for: Helping to understand, scope and document customers' business and technical requirements. Producing BoMs more »

Europe recruit for a Senior Technical Support Analyst. They pride themselves on providing a world class leading consultancy, deployment, and support services through focused customer engagement. You will work alongside a Technical Support Analyst and report into the Head of Technical Services. You will be part of an established … area Making recommendations and driving these recommendations to resolve outstanding issues Produce accurate and effective documentation Adhere to relevant change control processes Develop strong customer relationships to drive further engagement Perform other duties as required by the business Required to travel to Farnborough or London once per quarter … switching) Essential characteristics: Broad level of IT experience (particularly in the email/encryption or web proxy arena) Excellent organisational skills Team Player Excellent customer service skills Good problem-solving capacity and the ability to do so unsupervised This is a key and varied role. The successful candidate will more »

Responsibilities Provide 1st line technical support. Collaborate with the wider IT Team/3rd Line when needed and communicate effectively with all stakeholders. Ensure customer interactions are managed efficiently and effectively, logging all interactions thoroughly on the ITSM tool. Provide a clear communication channel between customers and the IT … organisation, managing expectations and setting the standard of behaviour for customer engagement. Maintain a high level of customer service, understanding the impact issues have on customers and our business. Adhere to, promote, and support the business's Information Security policies. Work closely with fellow IT Support Analysts to … permissions, new starters, access changes. Desktop and Laptop device setup and support. iOS and Android device setup and support. Providing a high degree of customer service. Great Telephone Manner. Excellent communication skills (IM, Chat, Email etc.). Takes ownership for incidents and problems. Patience and understanding when communicating with more »