1 to 25 of 53 Permanent Customer Engagement Jobs in the South East

days holiday Excellent progression Free parking Hybrid working 3 days in the office Role: Providing technical support and troubleshooting assistance for Dynamics 365 Customer Engagement (CE) and Finance & Operations (FP&O) solutions. Serving as the go-to expert for all technical inquiries related to Dynamics 365, offering timely … in Computer Science, Information Technology or similar Previous experience in providing technical support and assistance for Microsoft Dynamics 365 Knowledge of Microsoft Dynamics 365 Customer Engagement (CE) and Finance & Operations (FP&O) would be beneficial. This is a hybrid position where you are in the office 3 days more »

As the CRM Lead, you will be responsible for developing and implementing effective CRM programs to enhance customer satisfaction, build loyalty, and drive overall business performance. Additionally, you will play a crucial role in generating actionable insights from data to inform strategic decision-making across Homebase. Working hours … depending upon experience) plus bonus earning potential. Key Responsibilities: CRM Strategy & Plan: Build strong relationships with the CRM agency and insight partners. Analyse customer behavior, preferences, and trends to inform marketing and sales strategies. Provide regular reports and dashboards to senior management, highlighting key performance indicators and actionable recommendations … personality to life and reinforces our brand's credentials. Marketing Campaigns & Trading: Develop and execute comprehensive CRM strategies with our delivery partner to enhance customer engagement, retention, and satisfaction. Collaborate with cross-functional teams, including commercial and other marketing channels, to align CRM initiatives with overall business goals. more »

enhancing the sales team's operational efficiency by providing comprehensive administrative and support services, enabling them to focus more intently on sales activities and customer engagement. This role aims to streamline sales processes, support customer interactions, and facilitate market research and data management. NOTE: this is a hybrid … How you will contribute Sales Administration : Oversee CRM updates, sales reporting, and maintenance of sales records to ensure accuracy and up-to-date information. Customer Engagement Support : Assist in organizing meetings, preparing materials, and managing follow-ups with potential and existing customers to enhance engagement and satisfaction. … inquiries, providing initial information and support to potential customers. Efficiency Improvement : Reduce administrative burdens on sales representatives, allowing for increased focus on sales and customer relationships. Enhanced Customer Experience : Provide organised support for more effective customer interactions, ensuring that inquiries are handled efficiently and professionally, leading to more »

process and improve valuable data needed for decision making. Our digital transformation solutions improve efficiency, cash flow and user experience. We serve a growing customer base across Europe. Find out why companies of all sizes choose XBP Europe as their digital transformation partner. Visit our website at www.xbpeurope.com Embark … costs & utilization · Support the team in delivering valuable solutions and services, in line with agreed business and future proof strategies · Lead on business and customer product review, ensuring improvements and customer retention · Support customer and business Integration and system test phases, to ensure contractual completions and ongoing … customer satisfaction. · Create and utilise management information to required business standard, to improve overall tech delivery campaign performance, better preparation for new customers and facilitate customer retention · Where appropriate work with technology specialists to achieve successful service delivery, however where issues arise, provide agreed and business effective timely more »

are achieved and performance maximised. Proactively work with the Commercial Leadership Team, to develop the strategic vision & direction into a consolidated, 80:20 prioritised, customer driven, product portfolio roadmap. Ensuring that priority NPI, product extension and product sustaining projects are appropriately resourced, planned and financed from within the commercial … the Business Unit (BU) proactively contributes to the maintenance of - and evolution - of the company’s ethics, business compliance, quality and regulatory requirements. Drive customer engagement across the business, ensuring that the voice of the customer is a constant consideration within the business unit functions. Ensure the … BU maintains a high level of market understanding through analysis of relevant reports, market research, competitor analysis, surveys and customer visits. Work with the Commercial Director and Finance Business Partner to manage the individual BU P&L and deliver sustainable profitable growth. Develop and execute annual BU financial plans more »

be required to support the UK Intelligence & Security Campaign. The successful candidate will support the business in pursuing and successfully delivering a number of customer engagement opportunities and internal activities. The successful candidate will have experience of working within the National Security (Home Office, UKIC, Policing, NCA), and … will lead the coordination of the Integrated Test, Evaluation, and Acceptance (ITEA) and Assurance activities. The successful candidate will be expected to have a customer centric mind set, but take an active interest in developing an understanding of wider capabilities across the organisation, which would enable reach back from … the customer community where beneficial to the customer. Responsibilities could include: Coordinate the Integration, Test and Acceptance activities for the project, including the production of strategies, plans and associated acceptance artefacts. Prepare test specifications (manual and automated) and conduct test execution and reporting activities Ensure that the projects acceptance more »

be required to support the UK Intelligence & Security Campaign. The successful candidate will support the business in pursuing and successfully delivering a number of customer engagement opportunities and internal activities. The successful candidate will have experience of working within the National Security (Home Office, UKIC, Policing, NCA), and … working with customers and suppliers to better ascertain their problem space and identify how and where Systems Engineering can be implemented to meet the customer’s needs. The successful candidate will be expected to have a customer centric mind set, but take an active interest in developing an … a strong plus Location(s) The role will be 100% site based at the Leidos UK Farnborough facility, some travel may be required to customer site or other Leidos offices depending on engagement/business need. Local arrangements can be agreed with the portfolio director or delegate. What more »

of warming. We #deliver net zero transport through our pioneering and multi award-winning Sun-to-Wheel platform: developing, delivering and operating world class customer-focused electric vehicle charging networks powered by solar energy and batteries. We support the success of our networks and the EV transition through driving … a comprehensive data strategy aligned with the company's overall goals and objectives. Identify opportunities to leverage data assets to enhance EV charging infrastructure, customer experience, and operational efficiency. Be a Leader : Manage, grow and shape the data team, nurturing capabilities and fostering data maturity within the organization. The … development of advanced analytics capabilities to derive actionable insights from data. Collaborate with cross-functional teams to identify business opportunities, optimise processes, and improve customer engagement through data-driven decision-making. Leadership and Development : Build and lead a high-performing data team, including data engineers, analysts, and scientists. more »

large-scale technical debt. We are now looking to take this one step further, leveraging newly established engineering capabilities to help Elanco deliver on customer needs faster than ever before. This role is part of our new enterprise platform engineering team with a specific focus on generative AI capability … well as operational engineering teams. Daily/Monthly Responsibilities Operations responsibility for our technical product set and related cloud automation products including technical expertise, customer engagement and strong operational process governance. Help work with distributed teams across the business on how to consume AI capabilities. Help land changes more »

large-scale technical debt. We are now looking to take this one step further, leveraging newly established engineering capabilities to help Elanco deliver on customer needs faster than ever before. This role is part of our new enterprise platform engineering team with a specific focus on generative AI capability … well as operational engineering teams. Daily/Monthly Responsibilities Operations responsibility for our technical product set and related cloud automation products including technical expertise, customer engagement and strong operational process governance. Help work with distributed teams across the business on how to consume AI/ML capabilities. Help more »

of ~30 System and Solution Engineers & Architects to take FPGA based products and/or IP through the product life cycle. This involves initial customer engagements, requirements capture, scoping (both the architecture and project timeline), architecture & micro architecture definition and then leading the implementation team through design execution and … Master’s with 15+ years’ experience OR PhD with 10+ years’ experience. Algorithm development and optimization for FPGAs Architecture Definition and FPGA Architecture Knowledge Customer Engagement, Consulting, and Support Digital Signal Processing Hardware Architecture, Hardware Systems and Subsystems Platform Design Product Development Lifecycle, Product Roadmap & Product Strategy Project more »

Ticker has built a next generation motor insurer, leveraging connected car data and data science across every aspect of the business, including pricing, underwriting, customer engagement and claims. The motor insurance landscape is set for a major shift and the battleground will be won or lost in the … We’re looking for an experienced Agile Delivery Manager. You’ll be working in a modern, cloud-native environment, on one of the key customer experience touchpoints for our connected insurance products. We use the best cloud-native, serverless technologies to help us focus on delivering features and value … both delight our customers and not be noticed if we’re doing our job right. You’ll be an essential part of putting the customer’s data at their fingertips. It’s a fast-paced and ever-evolving environment, but you’ll be up for the challenge and happy more »

driven by the pace of innovation, IT must evolve, proactively partnering with Business to enable new digital business models and power new types of customer engagement. TechOps will support this transformation through the creation and delivery of a progressive global technology ecosystem. This ecosystem will be forward-looking, whilst … help overcome major incidents, complex problems and/or realise opportunities. Help to embed security, privacy, data protection and quality assurance across IT. External Engagement & Delivery Engage with our MSPs to understand the landscape, topology and architecture. Responsible for any planning, build and delivery, and transition of the Integration more »

Databricks Technical Architect, you will help our clients to leverage modern data and analytics architectures, tools and patterns to drive business outcomes and improve customer engagement. You will play a critical role in designing and delivering innovative architectures that seamlessly integrate solutions with other enterprises systems.You are an exceptional … and Lakehouse architecture and design and lead use case delivery across a variety of use cases (e.g. legacy migrations, enterprise analytics, data engineering, single customer view, data science & AI).Work directly with client stakeholders to assess the as-is EDW and analytics workloads and suggest target solution architectures leveraging more »

Snowflake Technical Architect, you will help our clients to leverage modern data and analytics architectures, tools and patterns to drive business outcomes and improve customer engagement. You will play a critical role in designing and delivering innovative architectures that seamlessly integrate solutions with other enterprises systems.You are an exceptional … and Lakehouse architecture and design and lead use case delivery across a variety of use cases (e.g. legacy migrations, Enterprise analytics, data engineering, Single Customer View, data science & AI).Work directly with client stakeholders to assess the as-is EDW and analytics workloads and suggest target solution architectures leveraging more »

Position SummaryWe are looking for a transformational and collaborative Director of Technical Strategy to join our European team and drive our technology innovation and customer engagement. You will be responsible for collaborating with our research and development, engineering, and product teams and ensuring that we deliver ground breaking solutions … in the European market and deliver valuable solutions and servicesSupport the presales activities and processes and ensure that the solutions are aligned with the customer requirements and expectationsPrepare and present technical proposals, demonstrations, and proofs of concept to the customers and partnersEstablish and maintain strong relationships with key collaborators … and identify new opportunities and marketsMonitor and assess the technology trends and developments in the industry and anticipate the future needs and challengesProvide local customer inputs and feedback to the headquarters and the research and development teams and ensure that the solutions meet the customer needs and expectationsEnsure more »

the quickening pace of innovation, IT must evolve, proactively partnering with the business to enable new digital business models that power new types of customer engagement. The Architect role provides technical thought leadership, contributing to the business vision, with the autonomy to make key design decisions, as well as … spend across G&A solutions. Leverage enterprise capability to bring innovation to the G&A function including the emergence of the GenAI technologies. Stakeholder Engagement Partner with Product Management and delivery leadership to help shape the transformation agenda spanning business process automation and enterprise data. Proactive partnerships with peers more »

code of ethics. Meeting or exceeding revenue and design win goals, in line with short- and long term growth objectives Own and manage the customer relationship, opportunity and pipeline and ensuring that these are accurately captured and updated in the CRM system Through your work with the customer and the team you will develop a segment expertise in and beyond your customer's focus in order to build strategies relevant to EMEA's PSG Sales. This is a commissioned sales position Qualifications: Requirements listed below would be obtained through a combination of industry relevant job experience … levels with our customers Demonstrable track record of achieving results in a Sales position Experience in implementing an outcome based selling process across all customer engagements Experience of FPGA technology and knowledge of Intel portfolio, strategy and corporate direction Ability to work well in a team environment and drive more »

online sales and presence. This role requires an analytical mindset, a deep understanding of e-commerce platforms, and a passion for driving growth and customer satisfaction. This role requires a blend of marketing knowledge, strategic thinking, leadership skills and commercial acumen to navigate the complexities of the wellness, fitness … commerce opportunities and technologies to stay ahead of the competition. Website Management: Manage and optimize the company's e-commerce website, ensuring a seamless customer experience. Collaborate with the IT team to implement website updates, enhancements, and troubleshooting. Digital Marketing: Plan and execute digital marketing campaigns to drive traffic … increase conversion rates, and improve customer engagement. Monitor and analyze website analytics, sales metrics, and customer data to optimize marketing strategies. Inventory and Product Management: Coordinate with the supply chain and inventory teams to ensure accurate product listings, availability, and pricing. Work closely with product teams to launch more »

join the team of European Product Quality & Lifecycle Strategy, which is part of the Service & Quality team, and belongs to the department of European Customer Satisfaction Operations team. Located in Chertsey, Surrey, we are seeking individuals keen on advanced technologies, fast pacing tech environment, and market-leading products and … and collect feedback for escalations Deliver innovation and any form of new technologies to support product improvement and operation at best potential for driving customer engagement and satisfaction Drive and engage Subsidiaries for information and feedback on field operations, product support activities across all channels, and raise, consolidate … and share to key partners potential recommendations and action plans to improve the efficiency and effectiveness, as an overview approach to customer satisfaction Contribute on the weekly conference calls with Subs and the annual VD group Workshops by participating on ideation, presentation files, minutes and actions follow up, in more »

Elevate your career with our client a leader in secure EMV payment and mobile acceptance solutions. They are seeking a Customer Service Technical Specialist to join their dynamic team, ensuring that their cutting-edge technology solutions are functioning optimally for clients and integrator partners. In this pivotal role, the … possess a proven track record in the payment, retail, or hospitality industry, with a focus on EMV, PCI, and Security. This role demands a customer-centric approach, paired with the ability to communicate complex technical concepts to developers and non-technical stakeholders alike. Responsibilities include acting as the primary … the ability to work under pressure and coordinate complex problem-solving efforts. Familiarity with the ITIL framework is advantageous. Key skills include strong proactive customer service, excellent communication, the ability to work with diverse teams and customers, and a knack for innovative thinking to improve processes. Knowledge of backend more »

part of the Architecture Services Team. In this role you'll be the first port of call for creating Cisco Security solutions that solve customer problems. You'll be developing the skills and abilities of a Subject Matter Expert (SME) in the full Cisco Security portfolio, including, but not … to, SD-WAN, Umbrella, Duo, FirePower, FMC, ISE, CDO and Secure Network Analytics/Stealthwatch. You will take responsibility as the technical lead on customer projects and will be producing high quality design documentation when required within a given project or customer engagement. Working with your Team Leader … community, ensuring existing customers are getting the most out of their investments into Cisco Security solutions, and enabling the Sales community to grow the customer base. As Senior Security Architect - Cisco , you'll be responsible for: Helping to understand, scope and document customers' business and technical requirements. Producing BoMs more »

Are you a specialist in supporting Microsoft Dynamics 365 across Customer engagement and Finance and operations? If so, we have a fantastic opportunity for a support minded, customer focussed individual to join our IT department as a Dynamics 365 Support Engineer. You will bring expertise across supporting … and problem-solving Dynamics 356 applications, together with a strong customer service personality. Role: Dynamics 365 Support Engineer , Microsoft Dynamics 365 Support Location: Milton Keynes – Hybrid working is in place , we would like to welcome you to work in the office 3 days a week. Salary: £40k-£50k base more »

confidential.Job Summary65,000 to 70,000 GBPDeveloper/Programmer RoleSkills: Microsoft Dynamics CRM/Dynamics CRM/CRM, D365/Dynamics 365, Microsoft/Customer/Customer Engagement/C#.NET/C#/Microsoft Dynamics 365 CE/Microsoft Dynamics 365 Customer Engagement/Power more »

systems to D365 ERP and related platforms. resources across a matrix-managed environment to ensure timely delivery spanning data migration, conversion, integration. improve the customer service provided to the business, with clear communication and collectively developing business relationships, focusing on common goals. with operational managers and staff in a … a related computer science degree) with MS D365 F&O and MS Data Management tools/processes. in implementing Microsoft Dynamics solutions, covering both Customer Engagement and Finance & Operations domains. more »