26 to 50 of 54 Customer Engagement Jobs in the South East

systems to D365 ERP and related platforms. resources across a matrix-managed environment to ensure timely delivery spanning data migration, conversion, integration. improve the customer service provided to the business, with clear communication and collectively developing business relationships, focusing on common goals. with operational managers and staff in a … a related computer science degree) with MS D365 F&O and MS Data Management tools/processes. in implementing Microsoft Dynamics solutions, covering both Customer Engagement and Finance & Operations domains. more »

services relevant or similar in nature to the semiconductor business coupled with knowledge of contract management is a strong advantage. Commercial acumen and demonstrated customer engagement skills. Experience of account-based marketing/experience (ABM/ABX), value-based sales, Challenger sale, partnership sales or similar is a more »

Marketing and Sales funnel using a test-and-learn approach.Optimize the global team organization structure for continuous improvement and value delivery.Develop New Logo, Existing Customer, and Partner Demand Generation Strategies.Provide oversight for a team of regional campaign managers, content creators, growth hackers, and community managers.Manage a 7-figure budget … business insights.2+ years of experience in the Telecommunications service provider market segment, OSS (Operations Support Systems), BSS (Business Support Systems), or VAS (Value Added Customer Experience, BPO, and Contact Center Industry Service).Openness to travel (20%). What we offer:Competitive SalaryJoin a globally diverse and growing team!Working … emphasizing remote work, visual computing, and cutting-edge communications for the next generation of software-defined networks. Join us in reshaping the future of customer engagement. Learn more at Enghouse InteractiveEnghouse is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race more »

FPG seeks an ORAN Solutions Manager to take charge of customer relationships to promote my client's Radio Access Networks solutions and services. This role entails driving the end-to-end technical sales cycle and engaging customers with a focus on both hardware and software components. Responsibilities: Lead the … technical sales process, crafting sophisticated solutions tailored to customer needs. Consult with customers on intricate networking solutions. Collaborate with Account Managers to initiate proactive customer engagements. Identify and pursue upsell opportunities throughout the sales process. Take the lead on crafting responses to requests for information, proposals, and quotes … headquarters. Provide comprehensive product line specifications and maintain deep technical knowledge of the RAN portfolio and associated technologies. Requirements: Maintain a solid understanding of customer market dynamics and regulatory landscapes, along with technical trends in the industry. Stay abreast of developments in the ORAN ecosystem and offer tailored solutions more »

Effectively manage and advance client support requests, maintaining meticulous documentation of issues and solutions within our helpdesk system. Problem Resolution: Conduct thorough analyses of customer issues to pinpoint root causes and devise effective solutions. Client Engagement: Keep clients informed regarding issue statuses and promptly escalate high-priority problems … efficiency. A keen eye for detail. Knowledge and Experience: You should bring experience and proficiency in the following areas: Business Applications: Dynamics 365 (Sales, Customer Engagement, Operations, Talent). Productivity Suite: Office 365, Teams, SharePoint, OneNote, Excel. Power Platform: Power BI, Flow, PowerApps, Common Data Service. Key Systems more »

selling and closing new business to net new customers with high potential. The Enterprise Sales Account Manger brings a Point of View to the Customer engagement; uses all resources to solve customer problems with appropriate IFS products. We are looking for a dynamic, self-motivated senior sales … in new and existing customers and leverage to drive strategy through organisation. Trusted advisor - Establishes strong management and CXO relationships based on knowledge of customer requirements and commitment to value and existing knowledge of Enterprise SW solutions. Builds a foundation on which to harvest future business opportunities and accurate … account information and coaching. Customer Acumen - Actively understand each customer’s technology footprint, strategic growth plans, technology strategy and competitive landscape. Review public information (e.g. new executive appointments, earnings statements, press releases) for the company and its competitors to remain updated on key industry trends and issues impacting more »

success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like … The team plays a key role in the development of New Card Products, Benefit Programs, Lending and Commerce initiatives that help grow revenue, deepen customer engagement, and increase card member value. The team drives the development of products and software that deliver on business growth while increasing speed … to market, enhancing customer experience, and building out our global next generation cloud based microservices platform for Accounts Receivable.We are looking for a talented and driven Digital Product Manager to help lead the transformation of Account Receivable capabilities for the Core Card Platforms, helping us build our next generation more »

success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like … The team plays a key role in the development of New Card Products, Benefit Programs, Lending and Commerce initiatives that help grow revenue, deepen customer engagement, and increase card member value. The team drives the development of products and software that deliver on business growth while increasing speed … to market, enhancing customer experience, and building out our global next generation cloud based microservices platform for Accounts Receivable.We are looking for a talented and driven Digital Product Manager to help lead the transformation of Account Receivable capabilities for the Core Card Platforms, helping us build our next generation more »

products. Public Relations Expertise: Build strong relationships with media outlets, negotiate advertising rates, and craft captivating press releases to enhance brand visibility and drive customer engagement. Data-Driven Decision Making: Monitor marketing budgets, track campaign performance metrics, and provide valuable insights to optimise marketing strategies and maximise ROI. Sales more »

of the UK (specific location to be provided upon application)Are you a passionate and experienced Solution Architect with expertise in Microsoft Dynamics 365 Customer Engagement (D365CE)? Do you thrive in a collaborative environment where innovation is encouraged, and your ideas can shape the future of digital transformation … junior team members, sharing best practices and promoting continuous learning.Requirements:Extensive experience as a Solution Architect, with a strong focus on Microsoft Dynamics 365 Customer Engagement (D365CE).In-depth knowledge of D365CE modules, including Sales, Customer Service, Marketing, and Field Service.Proven track record of successfully designing and more »

UK (specific location to be provided upon application)Are you a skilled and innovative Technical Architect with a deep understanding of Microsoft Dynamics 365 Customer Engagement (D365CE)? Do you thrive in a collaborative environment where your technical expertise can shape the future of digital transformation? If so, we … industry trends, D365CE updates, and emerging technologies, and sharing knowledge with the team.Requirements:Proven experience as a Technical Architect, specializing in Microsoft Dynamics 365 Customer Engagement (D365CE).Extensive knowledge of D365CE components, including Sales, Customer Service, Marketing, and Field Service.Strong expertise in designing and implementing complex D365CE more »

performance-based logistics The position will give you the opportunity to lead new sales opportunities within and manage existing complex engagements within the client customer as well as developing relationships within the broader defence supply chain community. In this position you will be responsible generating revenue from license and … IFS business partnerships as well as new relationships. Prepare, update and own the Key Account Strategy Own the end to end sales process from customer engagement, understating the customer needs, customer buying process to owning the RFI/RFP process Overall responsibility for customer satisfaction … performance-based logistics The position will give you the opportunity to direct new sales opportunities within and manage existing complex engagements within the client customer as well as developing relationships within the broader Indian defence supply chain community. more »

an experienced Senior Dynamics CRM/D365CE developer looking for a new challenge? This end user company are going through a large Dynamics 365 Customer Engagement implementation, focusing on Field Service, Customer Service and Omnichannel, and requires a Lead Developer to take charge of their suite of more »

Executive Aylesbury/Hybrid (2 days per week onsite) Up to £28,000 Client Success Executive to join a B2B SaaS company specialising in customer loyalty. The ideal candidate will play a key role in ensuring the success and satisfaction of the clients by providing strategic guidance, support, and … regular performance reviews and analysis of loyalty programmes, providing actionable insights and recommendations to optimize programme effectiveness and ROI. Proactively monitor client usage and engagement with our platform, identifying opportunities for improvement and providing ongoing support and guidance. Prepare and deliver client presentations, reports, and proposals, demonstrating the value … proactively identifying opportunities for programme enhancements and driving continuous improvement. Ideally, your skills and experience will include: Minimum of 1 years of experience in customer success, account management, or a related field, preferably within a SaaS or technology company. An understanding of loyalty programmes and customer engagement more »

and success of the business. If you are someone who is confident with the full support process through to 3rd line and can be customer facing with confidence, then this could be for you: The company: With plans for growth this year, they are looking to expand their team … with the wider team effectively What will you need to apply: Experience with 1st/2nd/3rd line support Strong knowledge on D365 Customer Engagement and Power Platform Confident being customer facing Previously dealt with small change requests Partner experience desirable What do they offer in more »

Responsibilities: Lead various multi-disciplinary teams through the project lifecycle Develop and manage budgets Drive successful growth plans and achieve revenue targets Create a customer training programme Collaborate with the senior management team and contribute to strategic decisions Maintain strong connections within the healthcare sector Mentor and develop a … promoting core values across the service delivery team Manage and lead internal/external meetings Take accountability for the delivery of end-to-end customer engagements and ensure that the customer is the main focus. Skills: Experienced in portfolio or programme management Previous experience in delivering customer more »

Responsibilities Provide 1st line technical support. Collaborate with the wider IT Team/3rd Line when needed and communicate effectively with all stakeholders. Ensure customer interactions are managed efficiently and effectively, logging all interactions thoroughly on the ITSM tool. Provide a clear communication channel between customers and the IT … organisation, managing expectations and setting the standard of behaviour for customer engagement. Maintain a high level of customer service, understanding the impact issues have on customers and our business. Adhere to, promote, and support the business's Information Security policies. Work closely with fellow IT Support Analysts to … permissions, new starters, access changes. Desktop and Laptop device setup and support. iOS and Android device setup and support. Providing a high degree of customer service. Great Telephone Manner. Excellent communication skills (IM, Chat, Email etc.). Takes ownership for incidents and problems. Patience and understanding when communicating with more »

and increasing business development for future business. Key Responsibilities Deliver the sales targets, margin enhancement and profit projections within the realms of the UK customer base by ensuring product mix, pricing, standardisation and NPD Be the focal point for the management of relationship with its customers, ensuring the relationship … Key Account Plans and management of major customers Liaise with plants and customers about medium- and long-term sales forecasting, including the responsibility for customer forecast accuracy and management of slow-moving stock Management of customer complaints in close liaison with plant teams, ensuring effective and proactive communication … and resolution Management of various customer projects both with the customer and internally within the company Produce monthly sales reports and date on time in full Responsible for pursuing overdue accounts to ensure due diligence regarding working capitol Develop positive, proactive relationships across internal department Foster new customer more »

will focus on the automotive industry from concept architecture to system design, through to silicon supply. You will be responsible for developing and managing customer engagements across EMEA, as well as building a strategic sales plan to ensure successful delivery of customer outcomes. Suitable candidates will have proven more »

Europe recruit for a Senior Technical Support Analyst. They pride themselves on providing a world class leading consultancy, deployment, and support services through focused customer engagement. You will work alongside a Technical Support Analyst and report into the Head of Technical Services. You will be part of an established … area Making recommendations and driving these recommendations to resolve outstanding issues Produce accurate and effective documentation Adhere to relevant change control processes Develop strong customer relationships to drive further engagement Perform other duties as required by the business Required to travel to Farnborough or London once per quarter … switching) Essential characteristics: Broad level of IT experience (particularly in the email/encryption or web proxy arena) Excellent organisational skills Team Player Excellent customer service skills Good problem-solving capacity and the ability to do so unsupervised This is a key and varied role. The successful candidate will more »

successful candidate will be responsible for identifying new customers that could benefit from their services, whilst nurturing existing relationships and maximising sales through their customer portfolio. This is an exciting opportunity for a passionate business development manager to join a world class, global organisation offering you a progression route … selling within an engineering or manufacturing environment *Lives a commutable distance from Letchworth (must be in the office twice a week) The Role: *Increase customer engagement *Promote and raise awareness of products and services *Identify new business opportunities and develop these into prosperous relationships *Understand your customers, their more »

prospects in the public cloud space. Mainly working across Azure and AWS you will evangelise Computacenter and our public cloud offerings. As a key customer facing role, youll need proven skills in gathering requirements and designing complex solutions to enterprise or public sector organisations. This role is UK based … UK Professional Services function, supporting the business in presales engagements. Youll have clear areas of accountability and will be given appropriate autonomy to lead customer engagements. Youll also form part of a wider presales and consultancy community and will have the opportunity to actively contribute to initiatives aligned to … best practice within the public cloud and adjacent technology towers. Produce high quality documentation and assure deliverables are produced with consistency and accuracy. Host customer meetings to present solutions from a technical and implementation perspective. Highlight technical risks that may impact the success of the solutions for our clients. more »

possess a proven track record in the payment, retail, or hospitality industry, with a focus on EMV, PCI, and Security. This role demands a customer-centric approach, paired with the ability to communicate complex technical concepts to developers and non-technical stakeholders alike. Responsibilities include acting as the primary … the ability to work under pressure and coordinate complex problem-solving efforts. Familiarity with the ITIL framework is advantageous. Key skills include strong proactive customer service, excellent communication, the ability to work with diverse teams and customers, and a knack for innovative thinking to improve processes. Knowledge of backend … value-added services within the payments sector is also desirable. Our client offers a chance to be part of a company that is transforming customer engagement across multiple sectors. Join a team where your technical expertise and customer service acumen will be valued and where you can more »

driving sales success by providing technical expertise and support throughout the pre-sales process. You will collaborate closely with the sales team to understand customer requirements, propose solutions, and demonstrate the value of our client's products and services. Your deep understanding of network security technologies, coupled with strong … security, and more. Stay updated on the latest features, capabilities, and industry trends. Pre-Sales Support: Work closely with the sales team to understand customer needs and objectives. Develop tailored solutions and presentations to address specific customer requirements. Solution Design: Design comprehensive security architectures that leverage Fortinet products … to address customer challenges and achieve their security goals. Collaborate with the sales team and customers to refine and finalize solution designs. Product Demonstrations: Conduct engaging and informative product demonstrations to showcase the capabilities of Fortinet's solutions. Highlight key features, functionalities, and benefits to effectively communicate value propositions. more »

a whole. The ideal candidate will have the following skills/experience: - At least 12 month's experience of IT suppor - Excellent user/customer engagement skill - Experience of supporting Microsoft package - Knowledge of LAN/WAN and Active Directory - Previous project and project co-ordination experience would more »