1 to 25 of 42 Customer Engagement Jobs in the South East

services relevant or similar in nature to the semiconductor business coupled with knowledge of contract management is a strong advantage. Commercial acumen and demonstrated customer engagement skills. Experience of account-based marketing/experience (ABM/ABX), value-based sales, Challenger sale, partnership sales or similar is a more »

Elevate Your Sales Impact: Technical Solutions Specialist (Customer Facing) (£45,000 + £10,000 OTE) Are you a results-oriented sales professional with a passion for the electrical industry and a knack for building relationships? A global leader in energy management and automation solutions is seeking a high-performing … an exciting opportunity to leverage your existing expertise and relationships to drive sales growth and elevate your impact. Why You'll Thrive Here: Deeper Customer Engagement: Move beyond traditional sales by offering in-depth technical consultations and becoming a trusted advisor to key accounts across various sectors (commercial … select the most suitable solutions for their projects (power distribution, building automation, energy efficiency). Partner with internal teams (engineering, marketing) to deliver exceptional customer service and support. Stay up-to-date on the latest industry trends and technologies to effectively represent our leading-edge offerings. We're Looking more »

systems to D365 ERP and related platforms. resources across a matrix-managed environment to ensure timely delivery spanning data migration, conversion, integration. improve the customer service provided to the business, with clear communication and collectively developing business relationships, focusing on common goals. with operational managers and staff in a … a related computer science degree) with MS D365 F&O and MS Data Management tools/processes. in implementing Microsoft Dynamics solutions, covering both Customer Engagement and Finance & Operations domains. more »

delivery environment, with responsibility for both the development of new initiatives and ongoing maintenance and support of existing Power Apps across our Dynamics 365 (Customer Engagement) estate.You will be required to communicate and work with business users in the UK and internationally to resolve identified issues and support … include: Working with business users and front-line support teams to resolve issues related to D365 and associated systems Undertaking small changes in D365 Customer Engagement and the Power Platform to address issues and deliver value to business users Ensuring all work is recorded in ServiceNow and Azure … in a fluid business environment with changing priorities Can cope with work from multiple sources and manage workload and expectations appropriately Exposure to D365 Customer Engagement configuration and administration Experience working with the Microsoft Dataverse, specifically D365 Sales/Customer Engagement Experience within 1st or 2nd more »

selling and closing new business to existing and net new customers in the UK. The Sales Executive brings a Point of View to the Customer engagement; uses all resources to solve customer problems with appropriate SAP products and service offerings from invenioLSI. Responsibilities - Sell SAP consulting/… managed services and SAP software resell. Account and Customer Relationship Management, Sales and Software License and Cloud Subscription Revenue. Annual Revenue - Achieves/exceeds quota targets. Sales strategies - Develops effective and specific account plans to ensure revenue target delivery and sustainable growth. Develop relationships in new and existing customers … and leverage to drive strategy through organization. Trusted advisor - Establishes strong relationships based on knowledge of customer requirements and commitment to value (value of counsel and expertise, value of solutions, value of implementation expertise). Builds a foundation on which to harvest future business opportunities and accurate account information more »

selling and closing new business to net new customers with high potential. The Enterprise Sales Account Manger brings a Point of View to the Customer engagement; uses all resources to solve customer problems with appropriate IFS products. We are looking for a dynamic, self-motivated senior sales … in new and existing customers and leverage to drive strategy through organisation. Trusted advisor - Establishes strong management and CXO relationships based on knowledge of customer requirements and commitment to value and existing knowledge of Enterprise SW solutions. Builds a foundation on which to harvest future business opportunities and accurate … account information and coaching. Customer Acumen - Actively understand each customer’s technology footprint, strategic growth plans, technology strategy and competitive landscape. Review public information (e.g. new executive appointments, earnings statements, press releases) for the company and its competitors to remain updated on key industry trends and issues impacting more »

LRS) is recruiting a German speaking Technical Support engineer, Tech support executive, Helpdesk Advisor for an international company in the technology sector. Main duties: Customer Engagement: Proactively manage queries from distributors and end users, providing exemplary technical support and guidance through various channels, including telephone, email, social media … and online chat. Problem Resolution: Demonstrate strong analytical skills to investigate and resolve technical issues promptly, with a keen focus on customer satisfaction. Utilize CRM systems to track communication and ensure timely follow-ups. Collaborative Solutions: Work closely with cross-functional teams to replicate and troubleshoot customer technical … house, facilitating effective problem-solving and knowledge sharing. Continuous Improvement: Contribute to ongoing process enhancements and best practices, providing valuable insights to improve overall customer experience and operational efficiency. Reporting and Communication: Deliver comprehensive monthly reports to management, highlighting key performance metrics and actionable recommendations. Actively participate in team more »

Systems Engineer Inside IR35 - 3 days a week on site Job Summary: This role applies systems engineering processes and skills to systematically convert customer requirements into total systems solutions that acknowledge technical, schedule and cost constraints. Responsible for systems planning, system and lower level requirements development, system design, analyses … test oversight, and subcontractor technical oversight. Essential Job Duties and Responsibilities: Requirements analysis, capture and decomposition on large integration projects. This will naturally involve customer engagement/workshops and provide/manage compliancy status with all internal/external stakeholders Responsibility in the analysis and design of cost … effective system solutions, to agreed timescales and budgets and to a high standard of engineering Create, analyse and document solutions traceable to the customer, business and solution requirements in accordance with processes and system engineering methodologies. This involves generating system architecture designs, functional designs, interfaces specifications, statements of work more »

and collect feedback for escalations. Deliver innovation and any form of new technologies to support product improvement and operation at best potential for driving customer engagement and satisfaction. Drive and engage Subsidiaries for information and feedback on field operations, product support activities across all channels, and raise, consolidate … and share to key partners potential recommendations and action plans to improve the efficiency and effectiveness, as an overview approach to customer satisfaction. Contribute on the weekly conference calls with Subs and the annual VD group. Workshops by participating on ideation, presentation files, minutes and actions follow up, in more »

telephony and contact centre solutions are recruiting a Head of Channel Sales. They empower businesses with advanced, reliable, and scalable communication solutions that transform customer engagement to drive growth. Managing a team of 3 Channel Account Managers, you will be pivotal at defining, leading and executing their channel … sales strategy and wider customer engagement. you'll do this by:- Building and nurturing a reliable channel sales pipeline Developing and implementing a channel strategy Improving sales productivity Supporting and coaching your sales team Developing strong channel sales partnerships Head of Channel Sales As an experienced channel sales individual more »

a sound understanding of software development processes to provide strong leadership and management and ensure appropriate resource planning within our busy team. In this customer focused position, youll engage and support customers in identifying business requirements and pro-actively ensure maintenance activities and new developments are effectively managed. Its … As an active member of our ICT Management Team, youll contribute to overall service improvement, acting as a champion for good practice, innovation and customer engagement. Youll also support with service planning, budget planning and forecasting. Software Development Youll lead the way in how we manage the delivery of more »

an experienced Senior Dynamics CRM/D365CE developer looking for a new challenge? This end user company are going through a large Dynamics 365 Customer Engagement implementation, focusing on Field Service, Customer Service and Omnichannel, and requires a Lead Developer to take charge of their suite of more »

Executive Aylesbury/Hybrid (2 days per week onsite) Up to £28,000 Client Success Executive to join a B2B SaaS company specialising in customer loyalty. The ideal candidate will play a key role in ensuring the success and satisfaction of the clients by providing strategic guidance, support, and … regular performance reviews and analysis of loyalty programmes, providing actionable insights and recommendations to optimize programme effectiveness and ROI. Proactively monitor client usage and engagement with our platform, identifying opportunities for improvement and providing ongoing support and guidance. Prepare and deliver client presentations, reports, and proposals, demonstrating the value … proactively identifying opportunities for programme enhancements and driving continuous improvement. Ideally, your skills and experience will include: Minimum of 1 years of experience in customer success, account management, or a related field, preferably within a SaaS or technology company. An understanding of loyalty programmes and customer engagement more »

and success of the business. If you are someone who is confident with the full support process through to 3rd line and can be customer facing with confidence, then this could be for you: The company: With plans for growth this year, they are looking to expand their team … with the wider team effectively What will you need to apply: Experience with 1st/2nd/3rd line support Strong knowledge on D365 Customer Engagement and Power Platform Confident being customer facing Previously dealt with small change requests Partner experience desirable What do they offer in more »

enhancing the sales team's operational efficiency by providing comprehensive administrative and support services, enabling them to focus more intently on sales activities and customer engagement. This role aims to streamline sales processes, support customer interactions, and facilitate market research and data management. NOTE: this is a hybrid … How you will contribute Sales Administration : Oversee CRM updates, sales reporting, and maintenance of sales records to ensure accuracy and up-to-date information. Customer Engagement Support : Assist in organizing meetings, preparing materials, and managing follow-ups with potential and existing customers to enhance engagement and satisfaction. … inquiries, providing initial information and support to potential customers. Efficiency Improvement : Reduce administrative burdens on sales representatives, allowing for increased focus on sales and customer relationships. Enhanced Customer Experience : Provide organised support for more effective customer interactions, ensuring that inquiries are handled efficiently and professionally, leading to more »

process and improve valuable data needed for decision making. Our digital transformation solutions improve efficiency, cash flow and user experience. We serve a growing customer base across Europe. Find out why companies of all sizes choose XBP Europe as their digital transformation partner. Visit our website at www.xbpeurope.com Technology … costs & utilization · Support the team in delivering valuable solutions and services, in line with agreed business and future proof strategies · Lead on business and customer product review, ensuring improvements and customer retention · Support customer and business Integration and system test phases, to ensure contractual completions and ongoing … customer satisfaction. · Create and utilise management information to required business standard, to improve overall tech delivery campaign performance, better preparation for new customers and facilitate customer retention · Where appropriate work with technology specialists to achieve successful service delivery, however where issues arise, provide agreed and business effective timely more »

are achieved and performance maximised. Proactively work with the Commercial Leadership Team, to develop the strategic vision & direction into a consolidated, 80:20 prioritised, customer driven, product portfolio roadmap. Ensuring that priority NPI, product extension and product sustaining projects are appropriately resourced, planned and financed from within the commercial … the Business Unit (BU) proactively contributes to the maintenance of - and evolution - of the company’s ethics, business compliance, quality and regulatory requirements. Drive customer engagement across the business, ensuring that the voice of the customer is a constant consideration within the business unit functions. Ensure the … BU maintains a high level of market understanding through analysis of relevant reports, market research, competitor analysis, surveys and customer visits. Work with the Commercial Director and Finance Business Partner to manage the individual BU P&L and deliver sustainable profitable growth. Develop and execute annual BU financial plans more »

be required to support the UK Intelligence & Security Campaign. The successful candidate will support the business in pursuing and successfully delivering a number of customer engagement opportunities and internal activities. The successful candidate will have experience of working within the National Security (Home Office, UKIC, Policing, NCA), and … will lead the coordination of the Integrated Test, Evaluation, and Acceptance (ITEA) and Assurance activities. The successful candidate will be expected to have a customer centric mind set, but take an active interest in developing an understanding of wider capabilities across the organisation, which would enable reach back from … the customer community where beneficial to the customer. Responsibilities could include: Coordinate the Integration, Test and Acceptance activities for the project, including the production of strategies, plans and associated acceptance artefacts. Prepare test specifications (manual and automated) and conduct test execution and reporting activities Ensure that the projects acceptance more »

be required to support the UK Intelligence & Security Campaign. The successful candidate will support the business in pursuing and successfully delivering a number of customer engagement opportunities and internal activities. The successful candidate will have experience of working within the National Security (Home Office, UKIC, Policing, NCA), and … working with customers and suppliers to better ascertain their problem space and identify how and where Systems Engineering can be implemented to meet the customer’s needs. The successful candidate will be expected to have a customer centric mind set, but take an active interest in developing an … a strong plus Location(s) The role will be 100% site based at the Leidos UK Farnborough facility, some travel may be required to customer site or other Leidos offices depending on engagement/business need. Local arrangements can be agreed with the portfolio director or delegate. What more »

large-scale technical debt. We are now looking to take this one step further, leveraging newly established engineering capabilities to help Elanco deliver on customer needs faster than ever before. This role is part of our new enterprise platform engineering team with a specific focus on generative AI capability … well as operational engineering teams. Daily/Monthly Responsibilities Operations responsibility for our technical product set and related cloud automation products including technical expertise, customer engagement and strong operational process governance. Help work with distributed teams across the business on how to consume AI capabilities. Help land changes more »

large-scale technical debt. We are now looking to take this one step further, leveraging newly established engineering capabilities to help Elanco deliver on customer needs faster than ever before. This role is part of our new enterprise platform engineering team with a specific focus on generative AI capability … well as operational engineering teams. Daily/Monthly Responsibilities Operations responsibility for our technical product set and related cloud automation products including technical expertise, customer engagement and strong operational process governance. Help work with distributed teams across the business on how to consume AI/ML capabilities. Help more »

of ~30 System and Solution Engineers & Architects to take FPGA based products and/or IP through the product life cycle. This involves initial customer engagements, requirements capture, scoping (both the architecture and project timeline), architecture & micro architecture definition and then leading the implementation team through design execution and … Master’s with 15+ years’ experience OR PhD with 10+ years’ experience. Algorithm development and optimization for FPGAs Architecture Definition and FPGA Architecture Knowledge Customer Engagement, Consulting, and Support Digital Signal Processing Hardware Architecture, Hardware Systems and Subsystems Platform Design Product Development Lifecycle, Product Roadmap & Product Strategy Project more »

driven by the pace of innovation, IT must evolve, proactively partnering with Business to enable new digital business models and power new types of customer engagement. TechOps will support this transformation through the creation and delivery of a progressive global technology ecosystem. This ecosystem will be forward-looking, whilst … help overcome major incidents, complex problems and/or realise opportunities. Help to embed security, privacy, data protection and quality assurance across IT. External Engagement & Delivery Engage with our MSPs to understand the landscape, topology and architecture. Responsible for any planning, build and delivery, and transition of the Integration more »

the quickening pace of innovation, IT must evolve, proactively partnering with the business to enable new digital business models that power new types of customer engagement. The Architect role provides technical thought leadership, contributing to the business vision, with the autonomy to make key design decisions, as well as … spend across G&A solutions. Leverage enterprise capability to bring innovation to the G&A function including the emergence of the GenAI technologies. Stakeholder Engagement Partner with Product Management and delivery leadership to help shape the transformation agenda spanning business process automation and enterprise data. Proactive partnerships with peers more »

finances), with procurement team as needed, for multi-partner/consortium-style bids. Sales support: Support sales team with either face to face end customer engagements to establish customer needs, or indirectly supporting in the background. Deliver end customer proposals for commercial opportunities considering end customer more »