1 to 25 of 287 Customer Engagement Jobs in the UK

part of the Architecture Services Team. In this role you'll be the first port of call for creating Cisco Security solutions that solve customer problems. You'll be developing the skills and abilities of a Subject Matter Expert (SME) in the full Cisco Security portfolio, including, but not … to, SD-WAN, Umbrella, Duo, FirePower, FMC, ISE, CDO and Secure Network Analytics/Stealthwatch. You will take responsibility as the technical lead on customer projects and will be producing high quality design documentation when required within a given project or customer engagement. Working with your Team Leader … community, ensuring existing customers are getting the most out of their investments into Cisco Security solutions, and enabling the Sales community to grow the customer base. As Senior Security Architect - Cisco , you'll be responsible for: Helping to understand, scope and document customers' business and technical requirements. Producing BoMs more »

part of the Architecture Services Team. In this role you'll be the first port of call for creating Cisco Security solutions that solve customer problems. You'll be developing the skills and abilities of a Subject Matter Expert (SME) in the full Cisco Security portfolio, including, but not … to, SD-WAN, Umbrella, Duo, FirePower, FMC, ISE, CDO and Secure Network Analytics/Stealthwatch. You will take responsibility as the technical lead on customer projects and will be producing high quality design documentation when required within a given project or customer engagement. Working with your Team Leader … community, ensuring existing customers are getting the most out of their investments into Cisco Security solutions, and enabling the Sales community to grow the customer base. As Senior Security Architect - Cisco , you'll be responsible for: Helping to understand, scope and document customers' business and technical requirements. Producing BoMs more »

part of the Architecture Services Team. In this role you'll be the first port of call for creating Cisco Security solutions that solve customer problems. You'll be developing the skills and abilities of a Subject Matter Expert (SME) in the full Cisco Security portfolio, including, but not … to, SD-WAN, Umbrella, Duo, FirePower, FMC, ISE, CDO and Secure Network Analytics/Stealthwatch. You will take responsibility as the technical lead on customer projects and will be producing high quality design documentation when required within a given project or customer engagement. Working with your Team Leader … community, ensuring existing customers are getting the most out of their investments into Cisco Security solutions, and enabling the Sales community to grow the customer base. As Senior Security Architect - Cisco , you'll be responsible for: Helping to understand, scope and document customers' business and technical requirements. Producing BoMs more »

ideas and expertise in innovative and exciting ways. We are making positive impact with our amazing clients, through our capabilities in Consulting, Products & Platforms, Customer Engagement and Digital Media. Part of Publicis Groupe, and a Leader in Gartner’s Magic Quadrant for Global Marketing Agencies, we’re proud … life and enabling the marketing strategies and experiences we design. Using technology, data & operations to connect onsite experiences to offsite marketing that deliver improved customer experience through consistent and frictionless experiences. Furthermore, helping clients to define, deliver and operate robust optimisation programmes that scale and grow as our clients … our teams and will draw on a range of skills and experience within the agency, acting as the connective tissue to deliver and enable customer centric experiences. You will work across the agency and at a leadership level to gain buy in, understanding and embed it within our existing more »

ideas and expertise in innovative and exciting ways. We are making positive impact with our amazing clients, through our capabilities in Consulting, Products & Platforms, Customer Engagement and Digital Media. Part of Publicis Groupe, and a Leader in Gartner’s Magic Quadrant for Global Marketing Agencies, we’re proud more »

Petrol and Electrically powered Small Plant, Agricultural and Ground Care Equipment This will involve attending Breakdowns, Fault Finding and completing planned Preventative Maintenance Ensuring customer service is kept to a high level and any queries are addressed Complete job activity electronically and ensure all required parts to complete tasks … are ordered Ensuring the company vehicle is maintained to a high standard and has the correct parts stock Ensuring customer relationship are maintained and developed through high standards of service As an Asset Maintenance Solutions Field Service Engineer you will demonstrate; Relevant technical qualification Previous experience within a similar … Good understanding of hydraulic, mechanical and electrical principals The ability to work independently and under pressure The ability to manage and prioritise workload Understanding customer needs As an Asset Maintenance Solutions Field Service Engineer you will command; A base salary from £36,029pa based on a 40 hour working more »

As the CRM Lead, you will be responsible for developing and implementing effective CRM programs to enhance customer satisfaction, build loyalty, and drive overall business performance. Additionally, you will play a crucial role in generating actionable insights from data to inform strategic decision-making across Homebase. Working hours … depending upon experience) plus bonus earning potential. Key Responsibilities: CRM Strategy & Plan: Build strong relationships with the CRM agency and insight partners. Analyse customer behavior, preferences, and trends to inform marketing and sales strategies. Provide regular reports and dashboards to senior management, highlighting key performance indicators and actionable recommendations … personality to life and reinforces our brand's credentials. Marketing Campaigns & Trading: Develop and execute comprehensive CRM strategies with our delivery partner to enhance customer engagement, retention, and satisfaction. Collaborate with cross-functional teams, including commercial and other marketing channels, to align CRM initiatives with overall business goals. more »

Lead Full Stack Engineer to join our team and take ownership of managing and developing our e-commerce platform, ensuring a seamless and engaging customer experience. The Lead Full Stack Engineer will play a pivotal role in driving the technical vision and execution of our digital platform, helping to … being responsible for managing a team of developers and collaborating closely with cross-functional teams across the company. Your remit will extend beyond the customer interface, including the automation of internal operations and integration with logistics and ESP platforms to streamline our workflows and enhance our CRM capabilities. Key … Responsibilities: Lead the development and continuous enhancement of our customer-facing website and backend APIs, prioritising scalability, security, and user experience. Manage, mentor, and inspire a team of developers, fostering a culture of technical excellence, innovation, and continuous learning. Co-own and execute the technical roadmap in partnership with more »

The Graduate Consultant position within Crayon UKs Cloud Practice is an entry level position which sits across both the technical customer engagement and relationship (presales) as well as the implementation and technical delivery of multi cloud solutions (delivery). Primarily based within the delivery team, this role will … time and within budget. This might also involve assisting with the creation of solution or high-level designs or operational support guides for a customer deployment, team templates and content. As part of this programme, the role also offers great exposure to working with our sales teams, with presales … opportunities to build customer confidence in helping to qualify and develop leads, as well as support in the creation of key documents such as Statement of Works or in customer workshops. Over time, the role will offer technical best practise guidance and experience for project deployment, as well more »

you a dynamic go-getter with a passion for marketing? Do you dream of diving into the world of digital advertising, content creation, and customer engagement? Look no further we're on the hunt for a driven Multi-Channel Marketing Apprentice to kick-start their dream career! The … headfirst into the exciting world of marketing. You'll work closely with their seasoned marketing team to develop and execute innovative strategies that drive engagement, boost brand awareness, and ultimately increase sales. In this role, youll work towards your Multi Channel Marketing Level 3 apprenticeship, delivered by our expert … for online marketing initiatives, including Facebook and email campaigns. Designing leaflets for offline marketing efforts, ensuring a cohesive brand message. Providing timely responses to customer queries through their app and social platforms. Conducting campaign analysis to glean insights and support future marketing endeavors. Assisting in planning and executing promotional more »

Job Title: Technical Experience Specialist Department: Customer Support Company Overview: Our client is a renowned provider of innovative technology solutions. They are committed to enhancing customer experiences through cutting-edge products and exceptional support services. Job Description: We are seeking a dynamic and detail-oriented Customer Experience … Specialist/Analyst to join our Customer Support team. The primary focus of this role is to create engaging and user-friendly content for our customers, develop our Chat Bot function, and analyse data to continually improve the customer experience. Key Responsibilities: Participate in building and developing chatbot … Bot data to identify improvement areas and enhance user interactions. Contribute to proposals for the design, structure, and delivery methods of content to optimise customer engagement. Collaborate with the call centre team to review contact trends and recommend improvements to end-user content. Liaise with document and development teams more »

charge of crafting and executing robust advertising campaigns across multiple digital platforms. Your expertise in PPC, social media advertising, and market research will drive customer engagement and business growth. Hours of work: Monday to Thursday 9am - 5pm, Friday 9am - 4pm. This role will be an Onsite position based … content that resonates with our clients audience. Leverage Google Tag Manager to streamline and optimise tracking across all digital campaigns. Analyse market trends and customer needs to tailor strategies that achieve tangible results. We Need Someone Who: Has a proven track record in digital marketing, particularly in managing successful … Is experienced in using Google Tag Manager Demonstrates proficiency with SEMrush or similar digital marketing tools for in-depth analytics and insights Exhibits a customer-centric approach and can handle direct interactions with clients to understand and meet their marketing goals. Desirable experience for the Digital Marketing Executive: Basic more »

team. Ensuring systems are kept up to date with relevant data. Responsible for ensuring that work and services are completed in line with Lincs customer journey. Responsible for ensuring that customer engagement is fundamental to the delivery of works and services and Linc's customer focused more »

with cross-functional teams including marketing, design, and IT to deliver impactful online campaigns. Develop and implement innovative strategies to increase online sales and customer engagement. What We're Looking For: Proven experience in ecommerce, particularly with Shopify and website launches. Strong analytical and problem-solving skills. Excellent communication … and teamwork abilities. Proactive and detail-oriented mindset. A passion for delivering top-notch customer experiences. Why Join Us? Competitive salary of £27,000. Central Manchester location, easily accessible by public transport. Opportunity to work with a talented, collaborative team. Professional development and career growth opportunities. If you are more »

Data Analyst wanted for a Retail/Tourism business Location: Fully remote- WFH Salary: up to £37k This role is to support the Customer Engagement Team and wider business stakeholders to analyse data to draw conclusions and insight around commercial performance, trend analysis, business performance, and supplier sales. … Job description: - Run reports on BI Tool for the UK/Europe Customer Base and any adhoc reports required. - Where necessary covering for the Business Intelligence Data Analyst during time of absence. - The Data Analyst will also be developing their own reports as well using the datasets provided by … the Data Team - Analyse the data produced to give insight and trend analysis to support the growth of revenue and customer satisfaction. - Identify potential impacts to the business as a result of business change. - Provision of data to support measurement of performance KPIs. - Create reports for weekly, monthly and more »

to propose and implement strategies for growth and improvement. Design and implement promotional campaigns to boost sales during peak shopping periods. Liaise with the customer service team to ensure a seamless and positive shopping experience for our customers. Coordinate with the website development team to ensure a user-friendly … technical and creative skills, enabling them to spearhead their online marketing efforts, manage product listings, and analyse performance data to drive sales and improve customer engagement. Requirements: Minimum of 5 years of experience in e-commerce, preferably in a multichannel retail environment. Super user of Magento or Magento more »

a solutions architect, for technical proposals providing guidance and consistency across technical proposals and project delivery where appropriate. You will be tasked with coordinating engagement with the wider engineering team and subject matter experts to ensure solution feasibility and credible effort estimates. Key Duties - Act as solutions architect for … and consistency across technical proposals and project delivery where appropriate. Oversee and support the Tailored Solutions (TS) team's work and technical development. Coordinate engagement with the wider engineering team and subject matter experts to ensure solution feasibility and credible effort estimates. Support the team of TS Engineers in … Time spent in an individual technical role and significant technical project lead exposure. Requirements gathering and technical proposal writing knowledge, including exposure to direct customer engagement. Familiar with (Ideally GNSS based) R&D methods; GNSS test; simulator development. Excellent communication skills required to liaise across multi-discipline project teams more »

Youll work closely with the data team to gain valuable insight in order to deliver automated, omni-channel comms from retention and ultimately increase customer lifetime value using customer-data based segmentation. Youll also build a relationship with the Customer Engagement Platform provider ensuring that client more »

a variety of facets, including dealing directly, via SIMS Support Units, via Local Authority and via Multi Academy Trusts working with Account Managers and Customer Optimisation Managers to ensure smooth and successful onboarding to SIMS products. The territory team is also responsible for the conversion of opportunities for schools … in your approach and be able to demonstrate the ability to work in a fast-paced environment. Key Responsibilities Liaise with Account Managers and Customer Optimisation Managers to manage the process from an expression of interest to contract sign and pass on to service delivery team. Collaborate on territory … planning, product targets and pipeline Exceptional telephone manner that is able to understand positive buying behaviours Qualification of opportunities by understanding customer needs, budgets, decision-making unit and authority to make decisions Use a consultative sales methodology and overcoming competitive sales objections to positively position the solutions or services more »

lead generation processes, and analysing data to drive strategic decision-making. Key Responsibilities: Develop and implement marketing strategies to drive demand generation and enhance customer engagement. Utilise marketing automation tools to streamline processes and optimise lead nurturing activities. Oversee ecommerce and marketplace management, ensuring effective performance and growth. Analyse more »

actions and preventive action for all incidents ensuring services provided remain operational and minimise disruption to customers. Responsible for the identification of risks and engagement of the risk management practice to inform risk owners of the requirement for risk assessment and mitigation. Accountable for the communication with customers to … changes. Form part of, and lead where required, the application support team in their remit within the major incident process. Ability to travel for customer engagements and meetings as required. Participation in the on-call rota for the provision of management support. Requirements: Demonstrable experience of managing a service more »

presentation skills to effectively convey technical information. Strong organizational abilities to manage multiple tasks and priorities effectively. Flexibility to travel for field sales and customer engagements. Salary: Competitive salary ranging from £39,000 to £45,000 per annum, depending on experience and qualifications. If you possess a blend of more »

career with an established and growing company, were delighted to share a newly created opportunity to join the Sword team in the role of Customer Experience Manager. Sword provides dedicated and flexible IT modern managed services that enable customers to prioritise their business objectives whilst maintaining business continuity and … take on the responsibility of IT operations by delivering flexible, scalable, services enabling customers to focus on business performance. We are looking for a Customer Experience Manager who will be responsible for delivering high levels of customer service while effectively managing and developing our service teams. The candidate … evolving needs whilst developing the financial performance of the service. This is a leadership position that involves managing all operational delivery activities related to customer success and experience, proving the delivery of value and alignment with customer goals and aligning future requirements with Sword Capability. Location: Aberdeen, Scotland. more »

from a sales or service background. The successful candidate will be responsible for delivering training courses to customers at our UK facilities and at customer premises. Additionally, they will play a crucial role in providing in-house training for Quantum staff. Key Responsibilities Deliver comprehensive training courses on Variable … Speed Drives to customers at my clients UK facilities in Glasgow, Newcastle, Leeds & Thurrock and at customer sites throughout the UK. Develop and customize training materials and modules based on customer needs and preferences. Provide hands-on training sessions covering theoretical presentations and practical exercises on product features … training sessions for Quantum staff to enhance their knowledge and skills in VSDs. Collaborate with the sales team to identify training opportunities and support customer engagement activities. Stay updated on the latest developments and advancements in VSD technology to ensure training materials are current and relevant. Maintain training more »

the capabilities of the Microsoft Dynamics 365 and Power Platform solution set effectively and professionally to enable us to continue to expand our substantial Customer Engagement practice. Key Responsibilities Build, develop and deliver compelling tailored demonstrations of end-to-end solutions for prospective customers Analyze clients' business requirements … comfortable presenting at Senior Executive/Board level Ability to develop and articulate a client solution vision and roadmap Knowledge of Microsoft Dynamics 365 Customer Engagement solutions including the Sales, Customer Service and Customer Insights apps Knowledge of the Microsoft Power Platform including Canvas Apps, Power more »