8 Permanent Customer Engagement Jobs in Yorkshire

Company Overview: SPG have been approached by a leading financial services organisation, to hire them a Solutions Architect to work within the Customer Channels Domain. This domain is responsible for all customer facing channels such as: Mobile App, Website etc as well as the customer engagement telephony solutions. About this role: Working within the Customer Channels Domain, you will be instrumental in designing and implementing technology solutions to help the business achieve it's strategic goals. Collaborating closely with Technical Product Owners, Business Leads, and other Architects, you will design fit-for-purpose technical … standards, emphasizing security and reliability. Develop balanced and pragmatic designs that cater to future business needs while maintaining current products. Lead architecture within the Customer Channels Domain, covering customer-facing channels, test, and robotics automation. Enable Omni Channel capabilities, focusing on integration patterns and API approaches. Collaborate with more »

and drive the product vision, strategy, and roadmap for our loan management applications, aligning with company goals and market trends. Conduct market research, gather customer feedback, and analyze industry trends to inform product direction and priorities. Feature Prioritization and Development: Work closely with engineering, design, and other stakeholders to … prioritize features and enhancements based on customer needs, market demand, and business impact. Translate customer requirements into clear user stories and product requirements for development teams. Collaboration with Marketing: Partner with the marketing team to develop compelling product messaging and collateral that effectively communicates the value proposition of … our loan management solutions. Contribute to marketing campaigns, sales enablement materials, and go-to-market strategies to drive product adoption and market penetration. Customer Engagement and Feedback: Engage with customers through interviews, surveys, and feedback sessions to understand their pain points, challenges, and opportunities. Advocate for customer more »

Account Manager (AM) Location: A-SAFE Focus: Technology and Services Region/Location: EMEA/UK Overview: Are you skilled at maximising Customer Lifetime Value (CLV), boosting Annual and Monthly Recurring Revenue (ARR & MRR), reducing attrition, and enhancing adoption? Do you have a talent for thriving in diverse networking … environments to maximise customer engagement and growth outcomes? As a Technology Account Manager at A-SAFE, your primary responsibility is to nurture the growth and expansion of A-SAFE’s industrial IoT (IIoT) safety and productivity solutions. This role is centred around expanding sales following a handoff point … biggest brands and busiest industrial facilities. Our global presence spans the Americas, EMEA and APAC, with 16 sales locations and a team of 500 customer-facing colleagues. Our extensive network reflects our deep understanding of diverse market needs and our ability to respond effectively to various customer requirements. more »

be at the heart of business-critical projects and play a key role in one of the largest Microsoft Dynamics 365 Finance & Operations and Customer Engagement transformation programmes in Europe, working to replace several heritage systems globally. On offer is the chance for development both within the project more »

products for the home. This role will be responsible for developing and implementing comprehensive marketing strategies to drive sales, enhance brand awareness, and improve customer engagement across stores, the website, Amazon, eBay and B2B customers. With a salary of up to £40,000 DOE, this is a brilliant … marketing, and online advertising. Collaborate with the store management team to drive foot traffic and sales through effective in-store promotions and events. Analyse customer data and market trends to identify opportunities for growth and optimisation. Manage marketing budgets effectively, ensuring maximum ROI for all marketing activities. About you more »

and innovation. They are looking to recruit an experienced Dialler Manager. You will be responsible for all communication platforms and involved in researching emerging customer engagement technologies. Key skills and experience: 3+ years as a Dialler Manager Experienced working in a call centre environment Experienced in analysing large more »

them to deliver quality solutions. The Modern Workplace Consultant will be responsible for delivering projects focused on Teams, SharePoint Online and OneDrive for Business. Customer engagements will include Intranets, file server and SharePoint On-premises migrations, collaboration and document management solutions and bespoke business solutions built using the entire … be working in a boutique consultancy, specialising in Microsoft Collaboration sand Power Platform solutions. You’ll be working with a diverse and ever-growing customer base, delivering world-class solutions that support digital transformation. You’ll work closely with customers throughout the project lifecycle, from Proof of Concept through … things Microsoft Collaboration. Proven organisational, communication and client-facing skills are essential, as is the ability to think on your feet and adapt to customer needs, based on updates to Microsoft’s technology roadmap. You’ll be a natural problem solver, analytical, inquisitive and have a desire to keep more »

campaign management skills. The ability to work well under pressure to meet deadlines. Skills in data analysis and interpreting statistics. Online community management and customer service skills to strike the balance between publicity and stimulating direct discussion with potential and existing customers. An eye for detail and the ability … keyword bids, budget caps and other analytical metrics. Analyse competitor activity. Recommend improvements to increase performance. Set targets to increase brand awareness and increase customer engagement. Educate other staff on the use of social media and promote its use Encourage collaboration across teams and departments. Opportunity to manage our more »