3 Contract Customer Engagement Jobs with Remote Work Options

and progress client support calls * Document clearly problem description, each activity and solution in the helpdesk for each case * Perform in-depth analysis of customer issues to determine causes and solutions * Communicate the status of issues to clients and to the CRM team management * Identify high priority customer … of the latest technologies via research and self-motivated training. Knowledge and Experience To include but not limited to: * Business Applications - Dynamics 365 (Sales, Customer Engagement, Operations, Talent) * Productivity Suite - Office 365, Teams, SharePoint, OneNote, Excel * Power Platform - Power BI, Flow, PowerApps, Common Data Service Key-Systems supported more »

A background in marketing would be beneficial, particularly for those interested in transitioning from communications/marketing to product development The ability to drive customer engagement and enhance product performance is key Experience in improving customer experience across various apps, products, and services (Advantageous) Experience of setting … up features in a mobile app (Advantageous) Next steps: This client will only accept workers operating via an Umbrella or PAYE engagement model. If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you more »

MarTech Solution Architect for a crucial project. This company is dedicated to leveraging the latest in marketing technology to propel business growth and enhance customer engagement. With a significant MarTech implementation project on the horizon, they are on the lookout for a specialized MarTech Solution Architect to spearhead this … basis. Role Summary: The MarTech Solution Architect will be instrumental in the planning and execution of a robust MarTech stack, encompassing CRM, Marketing Automation, Customer Data Platform (CDP), and Analytics. The ideal candidate will bring a wealth of experience and knowledge in architecting and implementing cutting-edge MarTech solutions more »