26 to 50 of 138 Customer Engagement Jobs with Remote Work Options

Company Overview: SPG have been approached by a leading financial services organisation, to hire them a Solutions Architect to work within the Customer Channels Domain. This domain is responsible for all customer facing channels such as: Mobile App, Website etc as well as the customer engagement telephony solutions. About this role: Working within the Customer Channels Domain, you will be instrumental in designing and implementing technology solutions to help the business achieve it's strategic goals. Collaborating closely with Technical Product Owners, Business Leads, and other Architects, you will design fit-for-purpose technical … standards, emphasizing security and reliability. Develop balanced and pragmatic designs that cater to future business needs while maintaining current products. Lead architecture within the Customer Channels Domain, covering customer-facing channels, test, and robotics automation. Enable Omni Channel capabilities, focusing on integration patterns and API approaches. Collaborate with more »

for the following deliverables: • Preparing and running functional design workshops including the creation of design specifications based on out-of-the-box functionality and customer requirements • Full customer engagement around the technical solution including challenging and validating the customer requirements with regards to “needs” versus “wants … Working with the Client this requires thought leadership in transforming “solutionised” requirements to true business outcomes • Providing creative solutions to resolve business problems via customer requirements based on the technology (ServiceNow, HP, etc.), process gaps (ITSM/ITIL) and cultural challenges (people) • Working with the Pre-Sales and Technical … or V3 Foundations Certification • Has proven leadership experience in managing small teams and projects • Ability to produce documentation on various levels including technical and customer facing • Proven team player and team builder • Educated to Degree Level • Be prepared to travel This role covers the UK and Europe and therefore more »

to regularly be on-site in Swindon. In this position, you will be responsible for building a strong, trusting relationship with both internal and customer teams. This opportunity will provide you with valuable experience in managing the sales process from order placement to shipments, you will act as the … communication conduit between the Customer, Sales, Intel Business Units, and the Factory to optimize revenue and supply. Sales Operations Analysts are responsible for collating and analyzing information/data to determine product allocation, manage the business to maximize revenue through supply commitments, deliver customer and business intelligence insights … and drive continuous business improvements and efficiencies. Responsibilities will include but will not be limited to: Delivering world class customer engagement and operational excellence Growing revenue and helping Intel gain/maintain competitive edge. Critical thinking, building, and delivering business strategies. Utilizing data analysis, market intelligence, and insightful more »

The Graduate Consultant position within Crayon UKs Cloud Practice is an entry level position which sits across both the technical customer engagement and relationship (presales) as well as the implementation and technical delivery of multi cloud solutions (delivery). Primarily based within the delivery team, this role will … time and within budget. This might also involve assisting with the creation of solution or high-level designs or operational support guides for a customer deployment, team templates and content. As part of this programme, the role also offers great exposure to working with our sales teams, with presales … opportunities to build customer confidence in helping to qualify and develop leads, as well as support in the creation of key documents such as Statement of Works or in customer workshops. Over time, the role will offer technical best practise guidance and experience for project deployment, as well more »

boost journal subscription revenue through optimised pricing and market expansion, while fostering collaboration across teams to meet revenue targets. With a focus on enhancing customer experience and loyalty, you'll innovate retention strategies, refine renewal processes, and streamline publishing operations for maximum efficiency. What the company offers: Salary between … to increase subscription revenue by improving renewal rates, expansion into new markets, and pricing optimisation. Main accountabilities: Leading cross-functional teams spanning Sales, Marketing, Customer Service, and Finance, fostering cooperation to achieve revenue objectives Innovating retention tactics and analyse subscription churn to reduce losses and enhance customer engagement Refining subscription renewal processes and customer service operations to elevate customer satisfaction and loyalty Identifying and rectifying operational inefficiencies, implementing enhancements to streamline renewal and cash collection procedures Monitoring subscription renewal metrics, offering insights and recommendations to guide strategic decision-making Segmenting customers and map their journeys more »

and drive the product vision, strategy, and roadmap for our loan management applications, aligning with company goals and market trends. Conduct market research, gather customer feedback, and analyze industry trends to inform product direction and priorities. Feature Prioritization and Development: Work closely with engineering, design, and other stakeholders to … prioritize features and enhancements based on customer needs, market demand, and business impact. Translate customer requirements into clear user stories and product requirements for development teams. Collaboration with Marketing: Partner with the marketing team to develop compelling product messaging and collateral that effectively communicates the value proposition of … our loan management solutions. Contribute to marketing campaigns, sales enablement materials, and go-to-market strategies to drive product adoption and market penetration. Customer Engagement and Feedback: Engage with customers through interviews, surveys, and feedback sessions to understand their pain points, challenges, and opportunities. Advocate for customer more »

to Dynamics CRM for a large UK Government Department and to orchestrate the strategic design and maintenance of business solutions using Dynamics 365 CRM, Customer Engagement and F&O. Need to have a proven track record of successful end-to-end implementations, including DevOps practices. Key Role Responsibilities … Conducting discovery workshops to understand customer needs Crafting tailored proposals that address client objectives Managing end-to-end implementation of D365 projects Implementing solutions using DevOps practices for efficiency and agility Working with mixed implementation teams Translating business processes into Solution requirements Ensuring solutions meet business needs and requirements more »

an experienced Senior Dynamics CRM/D365CE developer looking for a new challenge? This end user company are going through a large Dynamics 365 Customer Engagement implementation, focusing on Field Service, Customer Service and Omnichannel, and requires a Lead Developer to take charge of their suite of more »

an experienced Senior Dynamics CRM/D365CE developer looking for a new challenge? This end user company are going through a large Dynamics 365 Customer Engagement implementation, focusing on Field Service, Customer Service and Omnichannel, and requires a Lead Developer to take charge of their suite of more »

our products. You will be expected to work in collaboration with our software development, data management, product management, sales and marketing teams to support customer engagement, product roadmaps and realising the opportunities for sales growth. This is an exciting opportunity to play a key role in the expansion … part of the Idox team: https://www.idoxgroup.com Key Responsibilities Provide pre-sales technical support to existing and prospective customers Gather and analyse customer business needs and technical requirements Lead pre sales engagement activity focused on GIS and geospatial technology products Provide geospatial product demonstrations and presentations … Proposing realistic solutions to customer geospatial challenges Assisting with the development of technical proposals and bids Working with product management teams to shape product roadmaps driven by customer insight Collaborate with other internal teams to deliver high impact solutions Staying abreast of key industry trends and identifying target more »

a view to extend. About the Role As an Account Manager you will working under the HAL ITO account, achieve the strategic, financial and customer satisfaction objectives for the contract. This role will help shape the sales/account strategy to achieve revenue and profit growth of the Business … extending existing products and services in line with Heathrow Commercial Telecoms Business Plan. This includes both annual revenues as well as continued improvements in customer engagement processes via both the onshore and offshore account team. • Be personally responsible for several large accounts, annual revenue and overall customer … Telecoms market share within the account base and to increase the footprint of customers across the Heathrow’s set of Tenants. • Managing and nurturing customer relationships at all levels of Heathrow IT, Commercial Business Development and Heathrow Commercial Telecoms Clients • Driving Customer services and operations with regular reviews more »

out the team Demonstrate the value of data insights to the wider business Deliver commercial direction and improve the use of data Analyze online customer behaviour Increase customer engagement and website traction Have autonomy of the analytics function Your Skills: Very strong in SQL Ability to work more »

Youll work closely with the data team to gain valuable insight in order to deliver automated, omni-channel comms from retention and ultimately increase customer lifetime value using customer-data based segmentation. Youll also build a relationship with the Customer Engagement Platform provider ensuring that client more »

to drive our company's successes! You will play a crucial role in developing and executing strategies to drive revenue growth and expand our customer base. About the job Delivering Connected Commerce to the world As our Business Development Manager you are responsible for sharing the future in eCommerce … Segmentify and what is Connected Commerce We are the guys that bring growth to life and achieve the achievable . Segmentify is a hybrid Customer Engagement Platform, currently serving 450+ companies in 40 different countries. Our focus is creating connected omnichannel personalised experiences for each customer throughout … channel and silo in your business in real time.We mine it for insights and use these insights in real time to deliver higher Conversion,Engagement,Revenue,AOV and Customer Lifetime Value. What You'll Do You'll conduct market research and analysis to identify potential business opportunities, target more »

who is confident with engaging with stakeholders and the further team? Then keep reading. This Microsoft Gold Partner is looking for a confident D365 Customer Engagement Architect to join their team. The company: With plans for growth this year, the are looking to expand their team due to more »

Up to £75k + bonus Overview: Work alongside an experienced and established sales team to present to clients how Dynamics 365 solutions, specifically D365 Customer Engagement and Power Platform, are capable of transforming businesses. The role requires regular communication with the further team to successfully bring on board more »

and success of the business. If you are someone who is confident with the full support process through to 3rd line and can be customer facing with confidence, then this could be for you: The company: With plans for growth this year, they are looking to expand their team … with the wider team effectively What will you need to apply: Experience with 1st/2nd/3rd line support Strong knowledge on D365 Customer Engagement and Power Platform Confident being customer facing Previously dealt with small change requests Partner experience desirable What do they offer in more »

Music changes how people think, lifts their mood and influences their behaviour. We sculpt soundscapes to create unique atmospheres, reinforce brand values and enhance customer experiences. We are a growing team (60+ people), with offices in London, Dubai, Cape Town, Hong Kong, Shanghai, Singapore & Bangkok. www.musicconcierge.co.uk Kaleidovision uses music … digital video and interactive screens to capture customer engagement in retail and leisure spaces. Clients include high street retailers, leisure and health and fitness brands, including Hollywood Bowl, TGI Fridays, Puttstars, YHA & Paul Patisserie www.kaleidovision.co.uk Our sister agencies spans other creative and technical disciplines, with a particular focus … on wellness. www.fitboxvirtual.com www.earthskycollection.com Our technology platform One common technology platform underpins each agency’s operation, comprising music and media players at customer locations, connected by a large-scale media distribution network. Sophisticated multi-layer content management systems control the playout of music tracks, video content, interactive applications or more »

Project based functional analysis for new implementation projects Training users on new functionality/system changes Working closely with customers to provide top tier customer service and support Preferable skills for the role will include... Proven experience supporting Dynamics 365 Customer Engagement (CE) or Dynamics CRM systems more »

of warming. We #deliver net zero transport through our pioneering and multi award-winning Sun-to-Wheel platform: developing, delivering and operating world class customer-focused electric vehicle charging networks powered by solar energy and batteries. We support the success of our networks and the EV transition through driving … a comprehensive data strategy aligned with the company's overall goals and objectives. Identify opportunities to leverage data assets to enhance EV charging infrastructure, customer experience, and operational efficiency. Be a Leader : Manage, grow and shape the data team, nurturing capabilities and fostering data maturity within the organization. The … development of advanced analytics capabilities to derive actionable insights from data. Collaborate with cross-functional teams to identify business opportunities, optimise processes, and improve customer engagement through data-driven decision-making. Leadership and Development : Build and lead a high-performing data team, including data engineers, analysts, and scientists. more »

and progress client support calls * Document clearly problem description, each activity and solution in the helpdesk for each case * Perform in-depth analysis of customer issues to determine causes and solutions * Communicate the status of issues to clients and to the CRM team management * Identify high priority customer … of the latest technologies via research and self-motivated training. Knowledge and Experience To include but not limited to: * Business Applications - Dynamics 365 (Sales, Customer Engagement, Operations, Talent) * Productivity Suite - Office 365, Teams, SharePoint, OneNote, Excel * Power Platform - Power BI, Flow, PowerApps, Common Data Service Key-Systems supported more »

Effectively manage and advance client support requests, maintaining meticulous documentation of issues and solutions within our helpdesk system. Problem Resolution: Conduct thorough analyses of customer issues to pinpoint root causes and devise effective solutions. Client Engagement: Keep clients informed regarding issue statuses and promptly escalate high-priority problems … efficiency. A keen eye for detail. Knowledge and Experience: You should bring experience and proficiency in the following areas: Business Applications: Dynamics 365 (Sales, Customer Engagement, Operations, Talent). Productivity Suite: Office 365, Teams, SharePoint, OneNote, Excel. Power Platform: Power BI, Flow, PowerApps, Common Data Service. Key Systems more »

stakeholder interaction skills; and a broad perspective on information security topics. In this role, the Architect: Provides overall definition, direction, and strategic design for customer driven PSS solutions in collaboration with enterprise, state, local, and federal stakeholders. Provides thought leadership to develop, build, solution, and package Lumen Professional Security … Services for consumption by end customer and IT security professionals. supporting material for a wide variety of stakeholders and technical backgrounds. Operates in multiple theaters from: security operations and delivery activities to customer engagement, sales support, and solution shaping in order to achieve Lumen and customer … sales opportunities, and high visibility engagements. Assesses broad trends in the IT security space and proposes, develops, and tailor complex solutions that address evolving customer requirements or landscapes. Provides security domain thought leadership across various Security technologies and service offerings. Positions Lumen security with whitepapers or other security strategist more »

design, development, testing, training, implementation and service transition. The D365 CE Developer will leverage their knowledge of the entire Power Platform and Dynamics 365 Customer Engagement suite including Dynamics 365 for Customer Service and Dynamics 365 for Sales. You will also configure Dynamics 365 using low code … and customisation methods, including configuration of forms, business process flows, business rules and workflows, and customisation of plugins and custom workflow activities. Dynamics 365 Customer Service, Dynamics 365 Web API. Exposure to .NET, C#, JavaScript. Experience with source control management systems and continuous integration/deployment. Desirable Experience: Power more »

Dynamics 365/D365/CE/Customer Engagement/Developer/Power Apps/C#/JavaScript/MS Azure/Co - Pilot A leading Housing Association are looking for a Dynamics 365 Developer for their Transformation Project, implementing Dynamics 365 CRM. They are in the early more »