1 to 25 of 365 Customer Engagement Jobs

the marketing team. You’ll be reporting into the Brand and Marketing Manager and take charge of a team of over 15, structured across customer engagement, smart meter and commercial pillars. The team handles customer communications across a variety of channels ranging from DM, email, SMS and … own channels for our residential and SME customer base of five million across both EON Next and Sainsbury’s Energy brands. You’ll define and implement CRM strategy in line with a variety of business goals such as home energy tech cross-sell, customer contract renewal to smart … an always-on a/b testing regimen and establish dynamic reporting and optimisations. You’ll oversee the communications calendar across both commercial and engagement pillars and ensure best practice is adhered to in communications implementation. Thanks to your strategic expertise, you’ll proactively identify areas of synergies and more »

the marketing team. You’ll be reporting into the Brand and Marketing Manager and take charge of a team of over 15, structured across customer engagement, smart meter and commercial pillars. The team handles customer communications across a variety of channels ranging from DM, email, SMS and … own channels for our residential and SME customer base of five million across both EON Next and Sainsbury’s Energy brands. You’ll define and implement CRM strategy in line with a variety of business goals such as home energy tech cross-sell, customer contract renewal to smart … an always-on a/b testing regimen and establish dynamic reporting and optimisations. You’ll oversee the communications calendar across both commercial and engagement pillars and ensure best practice is adhered to in communications implementation. Thanks to your strategic expertise, you’ll proactively identify areas of synergies and more »

the marketing team. You’ll be reporting into the Brand and Marketing Manager and take charge of a team of over 15, structured across customer engagement, smart meter and commercial pillars. The team handles customer communications across a variety of channels ranging from DM, email, SMS and … own channels for our residential and SME customer base of five million across both EON Next and Sainsbury’s Energy brands. You’ll define and implement CRM strategy in line with a variety of business goals such as home energy tech cross-sell, customer contract renewal to smart … an always-on a/b testing regimen and establish dynamic reporting and optimisations. You’ll oversee the communications calendar across both commercial and engagement pillars and ensure best practice is adhered to in communications implementation. Thanks to your strategic expertise, you’ll proactively identify areas of synergies and more »

ideas and expertise in innovative and exciting ways. We are making positive impact with our amazing clients, through our capabilities in Consulting, Products & Platforms, Customer Engagement and Digital Media. Part of Publicis Groupe, and a Leader in Gartner’s Magic Quadrant for Global Marketing Agencies, we’re proud … the planning and delivery of social media marketing and monitoring Help identify and research industry trends, client and internal stories Maintain and enhance the customer relationship management (CRM) database and new business hub of information Qualifications What we're looking for: Excellent communication skills, as you will be liaising more »

ideas and expertise in innovative and exciting ways. We are making positive impact with our amazing clients, through our capabilities in Consulting, Products & Platforms, Customer Engagement and Digital Media. Part of Publicis Groupe, and a Leader in Gartner’s Magic Quadrant for Global Marketing Agencies, we’re proud more »

and success of the business. If you are someone who is confident with the full support process through to 3rd line and can be customer facing with confidence, then this could be for you: The company: With plans for growth this year, they are looking to expand their team … with the wider team effectively What will you need to apply: Experience with 1st/2nd/3rd line support Strong knowledge on D365 Customer Engagement and Power Platform Confident being customer facing Previously dealt with small change requests Partner experience desirable What do they offer in more »

Protection - £85,000 - £100,000 Why this business is great for you: Lead Consultant/“Head of Tower” in the Data Protection Team 80% Customer work consisting of Presales/Tech/Delivery etc 20% Strategy/Product Roadmaps/Development of team Work tightly with other Principal Consultants … if required) Data Protection DRaaS Backup Storage Veeam Wasabi Zerto CommVault Responsbilities This is a challenging, “wear multiple hats” role. Elements of Team Leading, Customer Relationship Management, Upselling through relationship building, Tech Evangelisation, Vendor Management, Vendor relationship building and Presales/Consulting (no delivery) – clearly, nobody is able to … Develop team to enable yourself to do as much higher level stuff as possible and delegate where possible Lead from the front from a customer engagement perspective Be liked and respected – not a walk over and need to have practice experience in what you’re talking about to more »

re passionate about all things racing, we love the sport and it’s in our DNA. Using best-in-class technology, digital innovation, and customer engagement, we are developing the Tote reaching new audiences with innovative products. Our headquarters in Wigan is the main hub for our team more »

that designs and implements data science solutions for our customers, providing opinionated view and a consultative approach to drive the best outcome for the customer, using suitable methodology, programming languages and infrastructure, confidently assuming responsibility for technical specifications. You will have the opportunity to: Work as part of a … multi-skilled delivery team on customer engagements Impact solutions and demonstrate your value to the customer Quickly learn and apply skills to real business challenges Contribute to a collective knowledge pool and gain appreciation Work on a variety of businesses and problems, with data of all shapes and … and get certified Attend and present in high-profile conferences Contribute to open-source projects Responsibilities Primary Duties Become a trusted consultant for the customer, and go beyond a "developer" or "engineer" mindset in all engagements Implement data science solutions and support end-to-end pipelines Challenge solution design more »

Head of Engineering (CDP)-6MONTHS-£800-840 PER DAY (Outside IR35) Are you ready to lead the charge in revolutionizing how customer data is managed and activated? My client is seeking a dynamic CDP Tech Lead to spearhead the technical development and strategic implementation of our cutting-edge … Customer Data Platform. This pivotal role involves coordinating with cross-functional teams to create a robust, scalable, and efficient CDP system tailored to enhance our business operations and customer engagement. Responsibilities Drive Technical Excellence: Guide and mentor a talented team through the development and enhancement of our CDP. … Performance: Monitor system performance continually; identify and resolve bottlenecks for enhanced data processing and retrieval speeds. Collaborate and Innovate: Work alongside marketing, sales, and customer service teams to align the CDP with business needs, fostering a culture of innovation. Skillset Experienced in designing and implementing Customer Data Platforms more »

Dynamics Customer Engagement Functional Consultant: UK- Remote/Hybrid Microsoft Gold Partner Up to £65k + benefits If you are an experienced Dynamics 365 CE Consultant who has been working on projects and delivering successful end-end solutions, then this could be a great next step. They are more »

breaking innovations and our commitment to environmental sustainability and using our business to promote social justice in the World. We have a market-leading customer service record and average 4.9* product and service reviews globally – we do not like to do things by halves! Our mission is to support … Your efforts will contribute to enhancing our digital marketing strategies, maximising channel sales, and supporting projects that drive traffic, improve website conversion, and foster customer engagement and retention. This role offers a unique opportunity to contribute to the growth and success of our E-Commerce, which is the … and Display Advertising. Assist in the creation, deployment, and management of email newsletters, including campaign planning, content creation, segmentation, testing, and analysis to drive engagement and sales. Help maintain and develop relationships with key affiliate partners. Help maintain up-to-date market and competitor knowledge to identify and suggest more »

them to deliver quality solutions. The Modern Workplace Consultant will be responsible for delivering projects focused on Teams, SharePoint Online and OneDrive for Business. Customer engagements will include Intranets, file server and SharePoint On-premises migrations, collaboration and document management solutions and bespoke business solutions built using the entire … be working in a boutique consultancy, specialising in Microsoft Collaboration sand Power Platform solutions. You’ll be working with a diverse and ever-growing customer base, delivering world-class solutions that support digital transformation. You’ll work closely with customers throughout the project lifecycle, from Proof of Concept through … things Microsoft Collaboration. Proven organisational, communication and client-facing skills are essential, as is the ability to think on your feet and adapt to customer needs, based on updates to Microsoft’s technology roadmap. You’ll be a natural problem solver, analytical, inquisitive and have a desire to keep more »

Hosting - £85,000 - £100,000 Why this business is great for you: Lead Consultant/“Head of Tower” in the Data Protection Team 80% Customer work consisting of Presales/Tech/Delivery etc 20% Strategy/Product Roadmaps/Development of team Work tightly with other Principal Consultants … Cloud Converged Tech VMware DC Broad knowledge of Virtualisation Storage IIS/Server Responsbilities is a challenging, “wear multiple hats” role. of Team Leading, Customer Relationship Management, Upselling through relationship building, Tech Evangelisation, Vendor Management, Vendor relationship building and Presales/Consulting (no delivery) – clearly, nobody is able to … of practice team to enable yourself to do as much higher level stuff as possible and delegate where possible from the front from a customer engagement perspective liked and respected – not a walk over and need to have practice experience in what you’re talking about to boost more »

boost journal subscription revenue through optimised pricing and market expansion, while fostering collaboration across teams to meet revenue targets. With a focus on enhancing customer experience and loyalty, you'll innovate retention strategies, refine renewal processes, and streamline publishing operations for maximum efficiency. What the company offers: Salary between … to increase subscription revenue by improving renewal rates, expansion into new markets, and pricing optimisation. Main accountabilities: Leading cross-functional teams spanning Sales, Marketing, Customer Service, and Finance, fostering cooperation to achieve revenue objectives Innovating retention tactics and analyse subscription churn to reduce losses and enhance customer engagement Refining subscription renewal processes and customer service operations to elevate customer satisfaction and loyalty Identifying and rectifying operational inefficiencies, implementing enhancements to streamline renewal and cash collection procedures Monitoring subscription renewal metrics, offering insights and recommendations to guide strategic decision-making Segmenting customers and map their journeys more »

ideas to various stakeholders. Desired Skills and Experience Principal Research Engineer | London | R&D | Data Science | AI | Legal Technology | LLMs | Prototypes | Innovation | Product Development | Customer Engagement | Leadership | Team Building | Strategic Planning | Stakeholder Management | Python more »

solutions to over 840 financial institutions in over 130 countries, the FSGBU understands the specific challenges that financial institutions face: the need for building customer intimacy and competitive advantage through cost-effective solutions while, simultaneously, adhering to the stringent demands of a dynamic regulatory environment. Our solutions have the … maintain key account and opportunity plans for the most critical medium to high value opportunities. Understand the formal and informal buying process in the customer's environment – the influencers, gatekeepers, decision makers, budget holders and procurement - and develop strategies for each to mitigate risk and increase deal confidence Manage … wider Oracle Ecosystem – work closely with your technology, application colleagues, Key Account Directors and Local Country Oracle management teams. Collaborate with Marketing, Product and Customer Success to develop a sustainable “value proposition” to drive positive sales outcomes and deepen market presence Participate and drive customer engagement at more »

assumptions and to recommend a possible route to delivery. Working with the Marketing team to create thought leadership articles and opinionated content to drive engagement with new customers. Being an internal advocate of a consultative approach to customer engagements and promoting data consulting across the company. The opportunity … areas. You will understand how each of these areas contributes to creating business outcomes & value and driving change and will be able to focus customer discussions on these topics to ensure a business-driven approach to building data capability. You will be comfortable discussing digital & data transformation at all more »

Job Title: Solution Customer Success Manager Location: Shoreditch (Hybrid) Duration: 12 months contract initially with possible extension Max. Budget: £55k per annum + paid holidays + pension or £285 per day Inside IR35 The role: Client’s Expert CSM team is looking for a Customer Success Manager, Customer Journey Management, to work in a data centric, dynamic engagement role to help customers better leverage their client’s technology and helping us achieve our Customer Success mission of “accelerating value for our customers." This will be achieved by using a combination of success programs and high … touch services to drive measurable business outcomes. CSMs should have a good understanding of the Campaign Management and Customer Journey Orchestration space and ability to ask relevant questions to uncover and address customers specific needs. What you’ll do: Drive adoption and value: During the customer journey, review more »

performance-based logistics The position will give you the opportunity to lead new sales opportunities within and manage existing complex engagements within the client customer as well as developing relationships within the broader defence supply chain community. In this position you will be responsible generating revenue from license and … IFS business partnerships as well as new relationships. Prepare, update and own the Key Account Strategy Own the end to end sales process from customer engagement, understating the customer needs, customer buying process to owning the RFI/RFP process Overall responsibility for customer satisfaction … performance-based logistics The position will give you the opportunity to direct new sales opportunities within and manage existing complex engagements within the client customer as well as developing relationships within the broader Indian defence supply chain community. more »

performance-based logistics The position will give you the opportunity to lead new sales opportunities within and manage existing complex engagements within the client customer as well as developing relationships within the broader defence supply chain community. In this position you will be responsible generating revenue from license and … IFS business partnerships as well as new relationships. Prepare, update and own the Key Account Strategy Own the end to end sales process from customer engagement, understating the customer needs, customer buying process to owning the RFI/RFP process Overall responsibility for customer satisfaction … performance-based logistics The position will give you the opportunity to direct new sales opportunities within and manage existing complex engagements within the client customer as well as developing relationships within the broader Indian defence supply chain community. more »

Customer Analyst UK Retailer ** Unfortunately my client CANNOT offer sponsorship for this role ** 💸 Up to £48k plus 15% bonus & benefits inc discounts 🏠 Once a week - Central London THE ROLE We’re hiring for a consultative Insight Analyst to join an existing team of 6, which sits in a wider … Marketing and Insights team of 60. You will be responsible for delivering bespoke segments and customer insights to end suppliers, for this national retailer. You have responsibility for all the analytics using both loyalty and non-loyalty data to enable improved customer engagement and understanding. You will … also have support from a Lead Analyst, and will manage the whole analytics pipeline from customer insights, CRM analytics and even modelling if you have the skills or are inclined to learn. They have support for all the BAU campaign reporting from an offshore team run by Accenture, so more »

Machine Learning Scientist to join our Data Science team who are working on modelling business problems including, our next generation of intelligent pricing, marketing, customer engagement tools. Building predictive and personalization models and deploying products at scale. What should my background look like? You’ll come from a more »

is a trailblazing digital transformation provider dedicated to helping organizations revolutionize their services through digital channels, resulting in cost savings, streamlined processes, and enhanced customer engagement. As a five-time Microsoft Inner Circle member for Business Applications, we're committed to guiding government, non-profit, and industry entities on … pillar, leveraging your deep knowledge and expertise in delivering high-profile D365 F&SCM projects. Your responsibilities will include: Manage the relationship with the customer and all stakeholders Deliver assigned projects in line with established KPIs Quality of delivery is aligned to customer expectations and satisfying objectives defined more »

web designs and ensure seamless user experiences across various devices and browsers. Your role will be crucial in enhancing our online presence and driving customer engagement. ACCOUNTABILITIES Demand Management : Use JIRA and other demand management tools to actively prioritise and manage technical demand requests coming into the team Stakeholder … Engagement : Engage relevant stakeholders across the MCO to refine requirements and actively manage expectations regarding technical feasibility and delivery timeframes Front End Development : Develop and maintain high-quality, responsive web applications and interfaces using HTML, CSS, and JavaScript in line with the ABPI Code of Practice User Experience Optimization more »