million raised in the last Series C funding round in January 2023. Your team You will be joining our Hub Platform team in the Customer Portals Stream, working to build and deploy web applications that our customers use to interface with Oxa Driver. Your focus will be on developing … customers - we listen to their requirements and work hard to meet their needs. The success of the component library has a direct impact on customer and developer satisfaction. We are a cross-functional team which includes specialists in front-end and back-end development as well as security engineering. more »
million from leading investors so far, with $140 million raised in the last Series C funding round in January 2023. Your Role As a Customer Support Engineer within the Support team, you will play a critical role in providing technical support and guidance to our customers. You will … be responsible for troubleshooting, diagnosing and resolving customer issues while ensuring a high level of customer satisfaction. This role requires a combination of technical expertise, problem-solving skills, communication skills, empathy, a proactive attitude and a passion for customer service excellence. Responsibilities Provide technical support and resolve … customer requests via email, phone, and other communication channels. Qualify incoming requests, including technical issues, questions, requests and other inquiries. Prioritise requests with the appropriate level of urgency, and follow the appropriate procedure to address them in a timely and effective manner. Diagnose and troubleshoot software, hardware, and network more »
track and off-road across the globe. For more than 15 years we have been the team behind Aston Martin Racing and our GT Customer race programme is experiencing unprecedented growth. We are also involved in an expanding Rally Raid Championship team and customer programme. We're seeking … a talented and motivated Customer Support Engineer to provide the highest level engineering support on event to our Rally Raid Customers competing around the globe. Key Responsibilities. Provide engineering support to customers on events and tests as required. To include programming of electronic control units and setting of … car, powertrain, and systems by the customer. Ensure car complies with technical regulations and event specific regulations. Provide planning and technical input to the customer and to assist with event preparation, car setup, operating standards and sporting topics. Ensure spares package is suitable for the event and maintain mileage more »
An excellent opportunity has become available for a Customer Support Engineer to join a leader in the design, innovation, and manufacturing of wireless and sensing solutions. As a Customer Support Engineer, you will have a number of core responsibilities that include: Technical customer support Fault … finding Managing returns and replacements of faulty equipment Supporting installation activities Configuration of technology to customer specifications To be considered for the Customer Support Engineer opportunity you must have experience with electronics and PCB technology, be able to fault-find, be comfortable supporting customers technically, be happy … internationally, have experience managing a returns process, and have experience carrying out minor repairs and refurbishment. If you would like further information about the Customer Support Engineer opportunity or have an interest in making an application, please contact Luke Ord. more »
Milton Keynes, Buckinghamshire, South East, United Kingdom
The ICM Group Ltd
Are you ready to be a hero in the world of mobile technology? We are seeking a passionate Customer Support Engineer to join our dynamic team in Manchester, where every day is an adventure in innovation and excellence. Why our client? Our client offers an unparalleled opportunity to … thrive and make your mark! We're seeking dedicated individuals to join our vibrant team and become a part of something extraordinary. As a Customer Support Engineer, you'll be the frontline champion for our customers, ensuring they have a seamless and secure mobile experience. Your expertise will … play a vital role in safeguarding digital identities and transactions worldwide. What will the Customer Support Engineer do? As a Customer Support Engineer, you will come to the rescue when our customers encounter any issues with their mobile devices, providing top-notch support and solutions to more »
