3 Customer Executive Jobs in London with Remote Work Options

customers are already using Move AI for gaming, film, TV advertising, and social media: https://www.move.ai/customers Position Summary: As a Customer Success Executive at Move AI, you will be instrumental in ensuring the highest level of satisfaction and success for our clients. Your role … any issues, and identify opportunities for upselling or improved utilization of our software Collaborate with the sales, marketing, and product development teams to relay customer feedback and influence product enhancements and roadmap decisions Develop success plans for clients that outline required critical outcomes, solutions implementation, and assessment metrics Provide … educational resources and training sessions to clients, enhancing their understanding and proficiency with our products Monitor customer health metrics and develop strategies to address at-risk clients and reduce churn Requirements Proven experience in customer success, account management, or a similar role, preferably within the SaaS or technology more »

you will balance solving both Ambassador and brand enquiries within our Club & Brandbassador solutions. The unique role sits in our Support function within the Customer Success team, working closely with our Development teams to maintain an excellent technical understanding of the core system and provide vital issue resolution. The … practices to provide ongoing value and support to our customers Ensure Ambassadors and Brands have a great experience on Brandbassador Analyse, organise and communicate customer feedback to our product team. Provide technical solutions, data insights and strategies to help our customers achieve their goals Drive automation and develop new … through JIRA Build and maintain a world-class knowledge base Participate in cross-functional initiatives designed to transform processes and tools used by the Customer Success team A LITTLE BIT ABOUT YOU You are passionate about social media and technology and love working in a fast-paced start-up more »

CS Exec - Ad Tech - London - £25,000 - £30,000 The Company Join an industry leading, visionary Ad Tech company that is respected worldwide within the Ad Tech space, and get the opportunity to work some of the biggest clients in more »