6 Customer Executive Jobs in London

Customer Service Executive (Events) Salary: £24,275 (London) Hours: 35 hrs per week Contract: FTC until March 2025 Benefits: - 27 days annual leave + statutory holidays + 3 closures days over the Christmas period; - Flexible working for all staff including working from home/hybrid working, and flexi … visit our website. Location: London (Holborn) - flexible working arrangement can be agreed with the line manager. An exciting opportunity has arisen to join the Customer Service (Events) team at the National Housing Federation. The Federation run a range of commercial and free to member conferences and webinars, with numbers … formats. Our events provide housing leaders with the guidance, information and inspiration they need to deliver great services for their residents and communities. The Customer Service Executive (Events) will provide a key level of support and assistance to the Events team through administration, registration and managing live databases more »

Customer Support Executive Full time, Hybrid (South London) Explori is a fast-growing business that offers our enterprise measurement platform as well as managed services to event organisers. We are proud to have earned a reputation for building strong, long-term relationships, delivering real strategic value and we … are passionate about driving client satisfaction. Our retention rates are above 160% and our ongoing customer feedback tracks at +90 NPS. We are looking for someone to respond to enquiries via email, live chat and phone, with the opportunity to develop into a variety of roles moving forwards. Reporting … to the Head of Operations and Customer Success, this role sits as part of Explori’s Operations team and will support our customers as well as internal users of the Explori platform. We are also looking for someone who will continue to grow our business with us in-line more »

you will balance solving both Ambassador and brand enquiries within our Club & Brandbassador solutions. The unique role sits in our Support function within the Customer Success team, working closely with our Development teams to maintain an excellent technical understanding of the core system and provide vital issue resolution. The … practices to provide ongoing value and support to our customers Ensure Ambassadors and Brands have a great experience on Brandbassador Analyse, organise and communicate customer feedback to our product team. Provide technical solutions, data insights and strategies to help our customers achieve their goals Drive automation and develop new … through JIRA Build and maintain a world-class knowledge base Participate in cross-functional initiatives designed to transform processes and tools used by the Customer Success team A LITTLE BIT ABOUT YOU You are passionate about social media and technology and love working in a fast-paced start-up more »

CS Exec - Ad Tech - London - £25,000 - £30,000 The Company Join an industry leading, visionary Ad Tech company that is respected worldwide within the Ad Tech space, and get the opportunity to work some of the biggest clients in more »

We are looking for a driven Customer Account Executive to work with a portfolio of major clients and large-scale suppliers within the built environment industry. Do you have a passion for sustainability? Are you a self-starter with good relationship building skills? If yes, then we would … love to hear from you! Role info: Account Executive (Partner Relations) London/Flexible Working £28,000 - £32,000 Depending on Experience Plus benefits : 8% employer contribution to pension, Day off for Birthday, Plus Other Excellent Benefits Development: We offer the opportunity to grow in this award-winning consultancy … from all people with relevant skills, knowledge, and experience, including those from diverse backgrounds currently under-represented in sustainability and project management. The Account Executive role: As Account Executive, you will support a small team of Customer Account Managers to provide an outstanding level of service to more »

customers are already using Move AI for gaming, film, TV advertising, and social media: https://www.move.ai/customers Position Summary: As a Customer Success Executive at Move AI, you will be instrumental in ensuring the highest level of satisfaction and success for our clients. Your role … any issues, and identify opportunities for upselling or improved utilization of our software Collaborate with the sales, marketing, and product development teams to relay customer feedback and influence product enhancements and roadmap decisions Develop success plans for clients that outline required critical outcomes, solutions implementation, and assessment metrics Provide … educational resources and training sessions to clients, enhancing their understanding and proficiency with our products Monitor customer health metrics and develop strategies to address at-risk clients and reduce churn Requirements Proven experience in customer success, account management, or a similar role, preferably within the SaaS or technology more »