Remote Customer Experience Jobs in the East of England

21 Customer Experience Jobs in the East of England with Remote Work Options

Software Designer

Cambridge, England, United Kingdom
Hybrid / WFH Options
Manpower
This is a full-time, temporary role working Monday – Friday until October 2024. The role is paying up to £26 per hour depending on experience to start ASAP. This role can be remote however must be in commutable distance to Cambridge to attend meetings when necessary. Full stack designer … Job Requirements: At the company, innovation springs from a team of individuals each collaborating and contributing their own perspectives, knowledge, and experience to advance the way the world works and lives. From earliest days, they have recognized that capturing and drawing from diverse points of view improves our products … looking for a UX Designer with a collaborative spirit to work with product management, SW development, and business stakeholders to provide design and user experience direction and leadership. This role requires a strong interest in new technology and a passion for providing the best customer experience possible. more »
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Software Designer

Cambridge, Cambridgeshire, East Anglia, United Kingdom
Hybrid / WFH Options
Manpower
This is a full-time, temporary role working Monday - Friday until October 2024. The role is paying up to £26 per hour depending on experience to start ASAP. This role can be remote however must be in commutable distance to Cambridge to attend meetings when necessary. Full stack designer … Job Requirements: At the company, innovation springs from a team of individuals each collaborating and contributing their own perspectives, knowledge, and experience to advance the way the world works and lives. From earliest days, they have recognized that capturing and drawing from diverse points of view improves our products … looking for a UX Designer with a collaborative spirit to work with product management, SW development, and business stakeholders to provide design and user experience direction and leadership. This role requires a strong interest in new technology and a passion for providing the best customer experience possible. more »
Employment Type: Temporary
Salary: £25 - £26 per hour
Posted:

Customer Support Analyst

Watford, Hertfordshire, South East, United Kingdom
Hybrid / WFH Options
EMIS Health
Here at EMIS we are looking for a Customer Service Analyst to come and join our customer driven, diligent and collaborative team on a permanent basis. With our technology product FourteenFish specifically tailored for different healthcare professionals, were supporting everyone from GPs, paramedics, nurses, and midwives to practice … managers, trainees and appraisers. Providing an outstanding customer experience is essential, as you will proactively work with the Service Desk team to support these medical professionals across UK professionally diagnosing and resolving issues within our bespoke software. This is the perfect opportunity if you are looking to break … into the technology industry but perhaps a little unsure of where to start. This doesnt mean we need you to have previous technology support experience, we can teach you that, but the roles will see you have a more technical focus and will provide you with an abundance of more »
Employment Type: Permanent, Work From Home
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Customer Resolutions Advocate

PE3, Longthorpe, Peterborough, Cambridgeshire, United Kingdom
Hybrid / WFH Options
Zellis
About the role As a Customer Resolutions Advocate, you pride yourself on providing the best possible experience to customers. You'll be part of a small but critical team that is brilliant at ensuring quality customer outcomes and solutions are delivered. You'll support internal and external … customers by providing a superior experience in problem management/resolution and complaints management, ensuring that, in these key moments of truth, they are handled in line with our vision, values and policies. You'll be a role model for excellent customer experiences but must also be able … a wide range of internal stakeholders to ensure that we can deliver meaningful resolutions for our internal and external customers. You'll be a customer champion and advocate and will use insight, data and root cause analysis to drive through the best possible outcomes for our customers. This role more »
Employment Type: Permanent
Posted:

1st Line Technical Support (French Speaking)

Saffron Walden, Essex, Little Chesterford, United Kingdom
Hybrid / WFH Options
Polytec Personnel Ltd
Escalate issues to 2nd Line and Technical Pre-Sales Team as necessary * Deliver handovers between the global 1st Line Technical Support Team. Requirements: * IT experience in a work environment * An IT based qualification * A strong knowledge of PC hardware, Windows platform and application support * Excellent communication skills (both written … and verbal) with good customer service experience * Ability to take ownership of issues * Ability to formulate and express your own ideas to improve the level of customer experience provision * Fluent in both English and French, knowledge of German would be beneficial Please contact us as soon more »
Employment Type: Permanent
Salary: £23000 - £27000/annum
Posted:

Fibre Installations Engineer

Southend-On-Sea, England, United Kingdom
Hybrid / WFH Options
Connect Fibre
Fibre Installation Engineer Connect Fibre £23,000 - £29,000 Depending on Experience Southend-On-Sea, Essex Connect Fibre is a rapidly expanding and exciting new business offering the very latest ‘Full Fibre’ to homes and businesses across the nation. With broadband speeds of up to 1000 Mbps, new Wi … Fi 6 technology, exceptional customer service, and costing no more than current internet packages, customer growth is expected to be exponential . Our product sells itself! We now seek dynamic, ambitious individuals to join our Installations Team. The Role You will play a pivotal role in our mission … product that is fairer, faster, and flawless for our customer. Be the face of Connect Fibre. Play a key role in giving the best customer experience and installation of full fibre broadband. Deliver Broadband consultations to customers. As an ambassador, you will build a rapport for customers and more »
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Data Analyst - Remote - UK

SG1, Stevenage, Hertfordshire, United Kingdom
Hybrid / WFH Options
Elton Recruitment
property rental sector. Although working directly as part of the Finance team, this role will touch on all parts of the organisation, covering product, customer experience, operations, sales, marketing, insurance and more. We're looking for someone who is naturally curious and keen to learn, who isn't … Is this you? Keen to learn and develop skills in working with data and preparing reports. Someone who has analysed data and has had experience in using that data to create visualisations and reports that tell a story behind the data to a wider team. Is comfortable working in … deliberate about what reports get created. Has excellent communication skills and is able to help non-technical colleagues understand what our data means. Has experience with Python, SQL and databases, with the ability to write complex queries, as well as good experience with Excel. Has the ability to more »
Employment Type: Permanent
Salary: £60000/annum Excellent
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Senior Control Systems Engineer

Bedford, England, United Kingdom
Hybrid / WFH Options
Aeropeople Ltd
Job Title: Senior Control Systems Engineer Salary : £50,000- £70,000 dependent upon experience Location : Bedford/Hybrid Aeropeople have partnered with a privately-held Aerospace OEM company who are now looking to hire a Senior Control Systems Engineer to join their team. The role will be hybrid working … Autopilot, Hull Pressure Control System, Environmental Control System and Utility Control Systems. Main Responsibilities: With the Head of Systems Engineering, you will utilise your experience of working on the design and development of aircraft control system, from producing the initial system specification all the way through to achieving Type … your team towards achieving organisational goals but also for ensuring their personal and professional growth and well-being. Benefits: Negotiable basic salary dependent upon experience Flexible working hours Early finish on Fridays at 12.45pm Hybrid working- office and home Company pension scheme with Royal London 25 days holiday plus more »
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Software Designer

Ely, England, United Kingdom
Hybrid / WFH Options
Manpower
This is a full-time, temporary role working Monday – Friday until October 2024. The role is paying up to £26 per hour depending on experience to start ASAP.This role can be remote however must be in commutable distance to Cambridge to attend meetings when necessary. Full stack designer Job … Requirements: At the company, innovation springs from a team of individuals each collaborating and contributing their own perspectives, knowledge, and experience to advance the way the world works and lives. From earliest days, they have recognized that capturing and drawing from diverse points of view improves our products and … looking for a UX Designer with a collaborative spirit to work with product management, SW development, and business stakeholders to provide design and user experience direction and leadership. This role requires a strong interest in new technology and a passion for providing the best customer experience possible. more »
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Graduate Commercial Engineer & Project Manager - UK & Ireland

Peterborough, England, United Kingdom
Hybrid / WFH Options
Veolia Water Technologies & Solutions
Excellent development opportunities £27000 + outstanding benefits Peterborough base with hybrid working Are you a recent graduate in Science or have relevant science discipline experience? Come be a part of Veolia Water Technologies and Solutions’ Graduate Program and kickstart your career with one of the best Graduate Programs available … of the business with standard product support. Projects (50%): Participate in the Graduate program and P&S Continual improvement themed projects aimed at improving customer experience, standardization of products, and business operations. What background would be ideal in this Graduate Commercial Engineer/Project Manager role? Degree in more »
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Product Manager

Essex, England, United Kingdom
Hybrid / WFH Options
Burns Sheehan
develop various digital platforms, including eContracts, eSignature, Document Storage, Renewals and Risk Management, used by other product teams to create seamless end-to-end customer journeys.🚘💓 You'll work with a global team in a complex and matrixed environment to deliver innovative digital solutions that make the commercial customer experience across European markets easy and enjoyable. 👪 🔎 So, who are they looking for?.... Proven experience as a Product Manager in tech driven, product-led businesses. Desire to make an impact and take initiative A desire to work with "the engine under the hood" 👉 What's in more »
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Shopify Developer

Ely, England, United Kingdom
Hybrid / WFH Options
The Dev Hub
suited to a developer interested in continuing to challenge themselves in a top class and friendly agency.🚀 Industry/Type of business: eCommerce/Customer experience AgencyGreat agency well known for their attention to detail.💻 Tech Stack: JavaScript, HTML, CSS, Liquid, ShopifySolid Liquid, JavaScript and Shopify knowledge is more »
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Shopify Developer

Cambridge, England, United Kingdom
Hybrid / WFH Options
The Dev Hub
suited to a developer interested in continuing to challenge themselves in a top class and friendly agency. 🚀 Industry/Type of business: eCommerce/Customer experience Agency Great agency well known for their attention to detail. 💻 Tech Stack: JavaScript, HTML, CSS, Liquid, Shopify Solid Liquid, JavaScript and Shopify more »
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Enterprise Support Administrator (12 Month FTC)

Southend-On-Sea, Essex, South East, United Kingdom
Hybrid / WFH Options
Onecom
days in the office once training is completed) The task at hand: The Enterprise Support Administrator provides effective and efficient administration and real time customer support to the Enterprise Customer Service Team, enabling an exceptional level of service to Onecom customers. The service will be pro-active, timely … detail and accuracy - You are able to work to strict deadlines and prioritise workload - You are passionate about providing an excellent service with every customer interaction - You are able to remain calm and work well under pressure - You have experience in a customer facing or administrative role … on a variety of accounts - Utilising and adapting templates to provide updates internally and externally - Working the case list chronologically - Setting tasks for the Customer Service Account Managers where required - Action administrative changes on Enterprise Accounts with Vodafone and internal systems - Perform credit checks for new Customer accounts more »
Employment Type: Contract, Work From Home
Rate: £24,000
Posted:

Head of Product Management

Chelmsford, Essex, South East, United Kingdom
Hybrid / WFH Options
SC4 Recruitment Limited
2Day WFH We are delighted to work exclusively with a leading manufacturing of complex products in the engineering space, focusing on innovation, quality, and customer satisfaction. As part of their commitment to driving the business forward, we are looking for a Product Marketing professional to join their dynamic team … of Product Management, you will be pivotal in leading and managing the Product Management and Channel Strategy globally. The ideal candidate will possess substantial experience managing a team that will manage a product portfolio and be accountable for product strategy marketing, value proposition, go-to-market strategy, pricing, promotion … the Sales teams through indirect channels such as Distribution and Representatives. Develop and own digital platforms and tools, focusing on enhancing and simplifying the customer experience. Oversee the social platforms and webpages, working closely with the marketing team to publish content that supports business development. Offer an online shop more »
Employment Type: Permanent, Work From Home
Salary: £80,000 - £85,000 pa + 10% Bonus + 4% Pension + 25 days holiday + BH
Posted:

IT Solutions - Assurance Manager

Hatfield, Hertfordshire, South East, United Kingdom
Hybrid / WFH Options
COMPUTACENTER (UK) LIMITED
Group Information Service Function is the Tooling Enablement Team. Tooling Enablement consists of three functions Governance, Delivery and Solutions (Pre Sales). We provide customer solution designs and onward implementation of those solutions for our managed service contracts. Tooling Enablement are now looking for an energetic person within our … collaboration with the business to achieve strategic objectives by driving the adoption of best practice methodologies, whilst focusing on continual improvement to enhance our customer experience. We get to know our customers, so we can respond to their needs If you are looking for a team that offers development … sessions. Seek improvement and suggest changes where necessary to improve the solution artefacts in line with TE procedures. Support the team in understanding the customer requirements and identifying and managing technical requirements outside of the standard solution. Ensure the Customer contractual requirements are fully documented (standard/non more »
Employment Type: Permanent, Work From Home
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Technical Architect (Infrastructure)

Purfleet, England, United Kingdom
Hybrid / WFH Options
Carpetright
for new ways to improve. Embracing new ideas and offering flexible solutions, both digitally and in-store to delight our customers, enhance their shopping experience and inspire our colleagues. And our work is only just beginning. We're transforming our future by using the latest technology and building a … team of Technology experts who can help fast forward our mission to create the best omnichannel customer experience. With access to all the latest product releases and innovations, Carpetright is the place for you to develop and accelerate your career. The opportunity: Technical Architect (Infrastructure), based in our Store … of MS Exchange server and Exchange Online. Design, support, and administration of VMware ESXi & VCenter on premise and cloud – Azure VMWare Solution (AVS). Experience with DNS, DHCP, Active Directory and Group Policy. Public DNS maintenance Support Microsoft apps and services (Example: Office, SharePoint, Intune, Autopilot, Defender) EMC Unity. more »
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Senior Compute Library Engineer

Cambridge, Cambridgeshire
Hybrid / WFH Options
IC Resources
AI accelerators. You will have the opportunity to work in a rapidly changing environment where your new ideas will become innovative products, services, and customer experiences. They are a successful, growing business, offering the chance for an engineer to progress their career and achieve future aspirations. They provide a … exceptional engineer to join a talented team of 5 engineers at an exciting time of growth for the company. You will have had extensive experience in the mentorship of more junior engineers or leading teams within this space and you will be utilising hardware features of GPU and accelerators … with the hardware and software teams to integrate kernels into the NPU framework. What's required for a successful Senior Compute Library Engineer? Extensive experience in kernel development projects for GPUs Involvement in OpenCL, CUDA or similar parallel programming languages Understanding of ML frameworks - TensorFlow, PyTorch etc Strong C++ more »
Employment Type: Permanent
Posted:

CUDA Kernel Developer

Ely, England, United Kingdom
Hybrid / WFH Options
IC Resources
AI accelerators. You will have the opportunity to work in a rapidly changing environment where your new ideas will become innovative products, services, and customer experiences. They are a successful, growing business, offering the chance for an engineer to progress their career and achieve future aspirations. They provide a … exceptional engineer to join a talented team of 5 engineers at an exciting time of growth for the company. You will have had some experience in the mentorship of more junior engineers and you will be utilising hardware features of GPU and accelerators specialised for Ai applications. You will … also collaborate with the hardware and software teams to integrate kernels into the NPU framework.What's required for a successful CUDA Kernel Developer?Extensive experience in kernel development projects for GPUsInvolvement in OpenCL, CUDA or similar parallel programming languagesUnderstanding of ML frameworks - TensorFlow, PyTorch etcStrong C++ development skillsAbility to more »
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Compute Library Engineer

Ely, England, United Kingdom
Hybrid / WFH Options
IC Resources
AI accelerators. You will have the opportunity to work in a rapidly changing environment where your new ideas will become innovative products, services, and customer experiences. They are a successful, growing business, offering the chance for an engineer to progress their career and achieve future aspirations. They provide a … exceptional engineer to join a talented team of 5 engineers at an exciting time of growth for the company. You will have had some experience in the mentorship of more junior engineers and you will be utilising hardware features of GPU and accelerators specialised for Ai applications. You will … also collaborate with the hardware and software teams to integrate kernels into the NPU framework.What's required for a successful Compute Library Engineer?Extensive experience in kernel development projects for GPUsInvolvement in OpenCL, CUDA or similar parallel programming languagesUnderstanding of ML frameworks - TensorFlow, PyTorch etc Strong C++ development skillsAbility more »
Posted:

Compute Library Engineer

Cambridge, Cambridgeshire
Hybrid / WFH Options
IC Resources
AI accelerators. You will have the opportunity to work in a rapidly changing environment where your new ideas will become innovative products, services, and customer experiences. They are a successful, growing business, offering the chance for an engineer to progress their career and achieve future aspirations. They provide a … exceptional engineer to join a talented team of 5 engineers at an exciting time of growth for the company. You will have had some experience in the mentorship of more junior engineers and you will be utilising hardware features of GPU and accelerators specialised for Ai applications. You will … collaborate with the hardware and software teams to integrate kernels into the NPU framework. What's required for a successful Compute Library Engineer? Extensive experience in kernel development projects for GPUs Involvement in OpenCL, CUDA or similar parallel programming languages Understanding of ML frameworks - TensorFlow, PyTorch etc Strong C++ more »
Employment Type: Permanent
Posted:
Customer Experience
the East of England
10th Percentile
£23,000
25th Percentile
£30,836
Median
£52,500
75th Percentile
£62,500
90th Percentile
£81,250