3 Customer Experience Jobs in Milton Keynes with Remote Work Options

JOB TITLE: Customer Operations Analyst Placement LOCATION: Milton Keynes CLOSING DATE: 2nd June 2024 SALARY: £22,250, 27 days holiday plus Bank Holidays, loan car scheme, pension and a discretionary bonus. CONTRACT: July/August 2024 - July 2025 Are you analytical and looking for placement opportunity that gives you … real experience for the future and the chance to improve our customer experience? Working as part of our Customer Operations team, you'll join a team of enthusiastic specialists that support the delivery of management information, root cause analysis and trend analysis across the business. This … is a key area for us as the work the team does helps drive and develop the delivery of good customer outcomes. We'll support you to get fully involved and you'll learn to provide reporting and analysis that is reliable, easy to interpret and articulates a clear more »

adheres to all relevant Regulatory requirements and our own internal policies and procedures at all times: Slick digital account opening, and in life servicing. Customer contact via telephony, email and in-app communications. Payment and reconciliation activity. Treasury operations. Customer due diligence through Know Your Customer, Know … necessary documentation. Maintain clear and accurate internal records for MI and monitoring. Assist Operations team and other departments as and when directed. Personal Attributes & Experience A strong customer service ethic: Experience of delivering a high standard of customer experience in a fast-paced environment. Attention more »

Desk Support Analyst. As a Service Desk Support Analyst, you will report to the Service Delivery Manager. You will exhibit a clear and friendly customer focus and demonstrate excellent communication skills. You will establish productive working relationships with internal staff, clients, and suppliers to ensure the very best service … the service desk as directed by the Service Delivery Manager. What are we looking for? Must have excellent verbal and written communication skills. Competent experience in using MS Outlook, Word, Excel, Power Point, and other tools. Ability to prioritise user requests effectively and manage user expectations within a fast … paced environment. Passion for driving exceptional customer experience. Strong analytical and problem-solving skills. A passion for continuous learning and self-development. Must be able to quickly grasp technical concepts and apply them to complex problems. You will need to cover 7am-7pm, working a shift pattern (7am-3pm more »