Remote Customer Experience Jobs in the North East

1 to 2 of 2 Customer Experience Jobs in the North East with Remote Work Options

Lead Product Manager

Newcastle upon Tyne, Tyne and Wear, High Heaton, Tyne & Wear, United Kingdom
Hybrid / WFH Options
Department of Work & Pensions - Digital
The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Lead criteria : Customer Experience is a key aspect of this role, and we need someone who knows how to … of the product and be that trusted voice Able to draw on insight and expertise to make decisions, often in a time pressured situation Experience of applying influence and challenging the status quo so you can meet your vision Have experience of mentoring and coaching product people and … teams to deliver highly quality products and services Experience of agile methodology, when to use it and when to not and how you move through the agile lifecycle. * Lead criteria: An initial sift may be conducted using the lead criteria stated above. Candidates who pass the initial sift will more »
Employment Type: Permanent
Salary: £69869 - £77740/annum
Posted:

Implementation Service Lead

Chester Le Street, County Durham, North East, United Kingdom
Hybrid / WFH Options
Voyage Care Ltd
is essential PART TIME (3 days per week) - FIXED TERM Contract for 18 Months Are you passionate about driving digital transformation and ensuring exceptional customer experiences? We are looking for a dynamic and dedicated Implementation Service Lead to manage the deployment and integration of our Voyage Digital Care Nourish … role is hybrid but with travel across the UK (main focus on North England/Scotland) including some overnight stays. Responsibilities of the role: Customer Engagement: Be the primary contact for Operational teams, Implementation Managers, and Service Managers, ensuring a seamless implementation process. Data Management: Manage and prepare data … Adaptability: Travel across the UK with some overnight stays and adapt to various demands. What we're looking for: Essential: Full UK Driving Licence Experience working with multiple stakeholders Proficient in MS Office applications (Excel, Word, etc.) Self-directed with excellent communication and relationship-building skills Flexible with travel more »
Employment Type: Permanent, Part Time, Work From Home
Posted:
Customer Experience
the North East
10th Percentile
£36,500
25th Percentile
£36,875
Median
£40,000
75th Percentile
£44,375
90th Percentile
£45,500