18 Customer Experience Jobs in the South West with Remote Work Options

A well established fitness/health/lifestyle brand are looking for a Product Designer with strong UI/UX/CX experience. Their products are both web and app based. Experience with tools like Jira and Confluence is a big plus. Ideally you would have a good understanding … methods. This role is paying up to £65,000 base salary plus benefits. Desired skills/experience: UI experience UX experience CX experience Jira/Confluence experience Good communication skills This position is hybrid with 2 days per week in office. Flexible working is also more »

Accountabilities: Creates and owns the E2E technical solution that underpins the goal of Establishing a sustainable "DevSecOps" practice. Defines solutions that are deliverable, are customer experience led, that meet the business needs, are secure, drive target architecture where possible, are compliant with relevant industry and company policies and … impact and high-risk solutions. Operates in a highly complex and ambiguous environment across the company and wider technical industry and/or specific customer sector. Ensures solutions delivered are complete and have integrity and support the architectural strategy and simplified operating model. Proactively identifies initiatives to drive simplification … target architecture, improved customer experience, improved business agility and lower cost to serve. Actively contributes to architecture roadmaps and long-term planning. Liaises with organisational stakeholders, ensuring business needs are met through assurance of the design. Essential Skills/Experience Mandatory - deep experience of delivering secure more »

Were looking for people with creative, innovative, collaborative, and analytical skills to join our marketing teams to support our digital transformation and create fantastic customer experiences. Were looking for an experienced Project Manager responsible for driving project management excellence and delivering our digital customer experience transformation programme. … Someone to get involved in projects of various sizes, within our Group Marketing department in line with our digital Customer Experience strategy. About the role Oversight of website change and digital improvement projects from scoping to delivery, working closely with various stakeholders across the group, such as product … scoping, systems deployment, training and on-boarding to time, quality, and cost Reporting project progress and performance, whilst communicating expert insights About you Demonstrable experience of managing digital transformation projects, with it being a bonus if thats on an international scale within website and ecommerce improvements A passion for more »

expertise in e-commerce strategies and website management, you will be responsible for optimising our online store's performance, planning trade activities, and enhancing customer engagement. Responsibilities Oversee the day-to-day operations of our US Shopify Website, ensuring smooth functionality, user experience, and performance optimisation. Manage product … our external A/B testing agency to plan and execute a high-impact testing plan, including reporting on results and rolling out optimisations. Customer Experience and Retention Champion a customer-centric approach by ensuring a seamless shopping experience, from browsing to checkout, and post-purchase … planning, briefing and building Email & SMS communications to our US Database with the goal of maximising repeat purchase and lifetime value. Essential Skills Proven Experience running Trade and Ecom within the US Market Comfortable analysing data to drive actions Experience working in a fast paced environment Ability to more »

85K + Excellent Benefits Location: Hybrid working and 2 days per week in Bristol - UK based role Are you an IT Procurement Manager - with experience of delivering complex IT sourcing projects across a breadth of categories? This role offers the opportunity to play a key part in a major … organisation's IT Transformation journey, within Customer experience Role: Key to your success in this role will be the ability to develop key stakeholder relationships with the IT community, positioning Procurement as a "value-add" business partner. Ultimately, you will be tasked with driving commercial value across a … team Be results driven with a track record of achievement while adaptable in the face of adversity Familiar with operating in a regulatory environment Experience: Excellent IT Procurement experience, with some Software experience (SaaS, PIaaS, Cloud, IT Services) Strong Stakeholder Management ability to a senior level. Ideally more »

branch offices abroad and will require some limited travel both within and outside the UK. The ability to think logically about problem solving and experience writing software in a high level structured language will be needed and some experience with electrical wiring is desirable. Some prior mechanical knowledge … Work with branch offices in USA, India and China and with ESTUN Automation in China to provide industry leading products and a world-class customer experience Required Qualifications & Experience Training will be given in areas which are new to the applicant. Degree or similar higher qualification in … A background in communications using serial, Ethernet and similar media. Experienced in programming industrial automation/manufacturing machines Having a thorough working knowledge and experience of 3 or more of the following will be beneficial: Implementing and commissioning stand-alone automation computers; e.g. PLC or Motion Controller. Good knowledge more »

are looking for a dedicated, passionate Delivery Executive to join our rapidly growing team within Capgemini Engineering. We are looking for an individual with experience in the Aerospace Domain, a strong desire for career advancement and the ability to put our customers at the center of Delivery. Your Role … The Delivery Executive will oversee all aspects of delivery within their assigned aerospace accounts to ensure a positive customer experience, you will also: Collaborate with their partnered Account Executive(s) to ensure we align Capgemini services to meet customer expectations in a competitive environment and that relevant … new services are visible to the customer in the form of demonstrations, points-of-view, white papers, briefings etc. Actively drive delivery-led selling across assigned Accounts. Meet financial and non-financial targets for assigned accounts, including leading on profitability improvement initiatives. Accountable for delivery of Engagements within their more »

single day. The role requires you to support Brighter Places in implementing their ‘Great Homes and Partnerships Strategy', with a focus on delivering exceptional customer experiences. You'll lead proactive management of our homes, ensuring they meet the highest standards of care and value for money. Additionally, you will … oversee effective program management to ensure optimal performance and customer satisfaction from your team. Key Responsibilities as our Asset Manager: Assisting in formulating and implementing the Asset Management Strategy to optimise asset utilisation. Participating in the setting of annual and future maintenance budgets. Maintaining stock condition, values and assets … A higher education qualification (e.g. degree) and/or relevant construction, maintenance or building related professional qualification/relevant experience. In-depth understanding and experience of creating and implementing a rolling 5 year maintenance programme, and 30 year business plan forecasts. Experience in social housing and/or more »

single day. The role requires you to support Brighter Places in implementing their ‘Great Homes and Partnerships Strategy', with a focus on delivering exceptional customer experiences. You'll lead proactive management of our homes, ensuring they meet the highest standards of care and value for money. Additionally, you will … oversee effective program management to ensure optimal performance and customer satisfaction from your team. Key Responsibilities as our Asset Manager: Assisting in formulating and implementing the Asset Management Strategy to optimise asset utilisation. Participating in the setting of annual and future maintenance budgets. Maintaining stock condition, values and assets … A higher education qualification (e.g. degree) and/or relevant construction, maintenance or building related professional qualification/relevant experience. In-depth understanding and experience of creating and implementing a rolling 5 year maintenance programme, and 30 year business plan forecasts. Experience in social housing and/or more »

the next level? Perhaps your learning capabilities and career prospects seem stagnant in your current company? Do you possess key qualities that distinguishes exceptional customer service in the realm of IT support, and do you thrive on solving complex technical puzzles to overcome technical challenges? Are you looking to … actively encourages training and support by paying for certificates and accreditations? Whatever your situation, if youre passionate about leveraging cutting-edge technologies to enhance customer experiences, and youre ready to take on a role that offers a blend of remote and onsite work for clients across Dorset, then this … of pride in their services. They have been established for around 30 years and are renowned for delivering customised infrastructure solutions and a personalised customer experience. You will join a company that stands out through its continuous improvement programme, offering unrivalled support for your career growth through company-funded more »

a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you! About the role Hargreaves Lansdown (HL) are now … driven decisions. Through robust, scalable MLOps practices, this role supports HL's vision of becoming a leader in AI-driven solutions, optimising operations, enhancing customer experiences, and unlocking new opportunities for growth and competitive advantage. This is an excellent opportunity for you to be the driver of a new … Deployment Collaborating with Data Science and Engineering Teams to drive innovation and excellence About you Ability to Design and implement MLOps pipelines on AWS Experience with MLOps Frameworks, mainly SageMaker and MLFlow Strong programming experience in production environments (Python) Strong infrastructure knowledge (Terraform) Experience with DevOps tools more »

through product sales and cross-selling of new products to existing and new Partners. You'll be great in this role if: - You have experience in the telecommunications industry - You have strong customer service skills and you are passionate about providing a fantastic Partner experience - You can … training academy Who we are Onecom is the recognised provider of Communication Technology, trusted by UK Organisations to deliver unparalleled expertise and simply brilliant customer experiences to more than 800,000 Corporate citizens globally. We've built an award-winning team of 650+ ambitious, inspiring and innovative individuals. We more »

metrics, sales KPIs aligned with business objectives. Oversee the collection, interpretation, and analysis of service performance metrics, such as response times, resolution rates, and customer satisfaction scores, to optimise service delivery and enhance customer experience. Develop and monitor sales KPI’s including sales pipeline, conversion rates, and revenue … based on the analysed data. Collaborate closely with internal stakeholders to understand their data analytics needs, prioritise initiatives, and drive alignment with business objectives. Experience Required: degree in Computer Science, Information Systems, Data Science, or a related field; Master's degree preferred. years of experience in a leadership … expertise in service performance analytics and sales KPI monitoring. proficiency in data analysis tools and techniques, including SQL, Python, R, and statistical analysis software. experience in developing and implementing data strategies that drive business outcomes and enhance operational efficiency. in Power BI with the ability to create compelling and more »

valuable insights and support decision-making processes. Implement and configure Google Analytics to track website performance and user behavior, providing insights to improve online customer experience. Monitor KPIs (Key Performance Indicators) and proactively identify areas for improvement or optimization. Qualifications: Proven experience as a Business Intelligence Analyst or … Power BI, including report/dashboard development and DAX. Strong SQL skills with the ability to write complex queries for data analysis. Highly desired, experience with Google Analytics, including setup, configuration, and reporting. Ability to communicate complex ideas effectively to both technical and non-technical stakeholders. Previous experience more »

serving their customers. We're not just a service provider; we are partners in our clients' journey, assisting them in leveraging technology for seamless customer experiences and operational efficiency. At Rezcomm, we create tools that empower airports to sell everything from flights to coffee, ensuring a smooth journey for … teams. You will harness the collective knowledge of all stakeholders, developing detailed requirements and features that are cost-effective. You will scope out specific customer feedback and analyze usage data to validate business requirements, and you will identify and fill product gaps, leading the brainstorming of new ideas that … grow market share. Qualifications and Experience: You will have strong B2B SaaS product management experience from sectors, such as ecommerce, MarTech, TravelTech, Payments, fintech etc. You will be familiar with agile principles and workflow tools like Jira, and have a track record in product management, demonstrating a product more »

partner experiences through exceptional email and verbal communication. Requirements: Excellent communication skills Willingness to learn and solve problems Computer literate Technical aptitude, interest, or experience is advantageous Onecom Perks and Benefits: Agile working: Enabling our people to work where they work best, using our Agile Working Policy Holidays … training academy Who we are Onecom is the recognised provider of Communication Technology, trusted by UK Organisations to deliver unparalleled expertise and simply brilliant customer experiences to more than 800,000 Corporate citizens globally. We've built an award-winning team of 650+ ambitious, inspiring and innovative individuals. We more »

Senior Operations Administrator Location – Bristol City Centre Salary - £28,000-£32,000 (depending on experience and seniority) Working Hours – Monday-Friday, flexible start time (08.00 - 09.00) to (16.30 - 17.30) Who are Foxtek? We’re a Talent Partner based in Bristol with an amazing brand presence out in the Netherlands … our customer base). We help some of the hottest billion-dollar tech companies on the planet to hire talent and pride ourselves on our community focus and providing an exceptional customer experience. This has been recognised in us being awarded the APSCO Award for UK Best Recruitment … High-end company laptop for when you’re on the move Job Requirements What We’re Looking For Essential 💥 At least 1 year of experience in a similar, operations-led role 💥 A-level education or higher 💥 Advanced proficiency in the Microsoft Office suite 💥 Good level of Excel – You’re more »

of pride in their services. They have been established for around 30 years and are renowned for delivering customised infrastructure solutions and a personalised customer experience. The company will value your passion for cutting-edge technologies and will be entirely dedicated to supporting your professional growth where you will … a senior team member, technical escalation point, and providing mentoring to junior colleagues. To Be Successful: You'll need to have strong hands-on experience in implementing and migrating intricate cloud infrastructure environments across Microsoft Azure technologies (or, alternatively, AWS and strong expert level Microsoft skills outside of Azure … valid driving license, which is essential for travel. Location: While some remote working is available, this project-based role requires you to travel to customer sites (Dorset/Hampshire), sometimes at short notice, with occasional overnight stays as and when required. You will also be required to attend the more »