Apprenticeship Customer Experience Jobs in the UK

1 to 25 of 33 Apprenticeship Customer Experience Jobs in the UK

Customer Experience Specialist Apprentice - Service Advisor

845 Manchester Road, England
Mercedes-Benz of Whitefield
As a Customer Experience Specialist Service Advisor Apprentice, you will develop first-class customer service skills including understanding customer needs and business needs, critically evaluating customer service levels, and implementing changes to improve the customer journey and using appropriate resources and technology. Role The … role of a Customer Experience Specialist Service Advisor Apprentice expert: Understanding your customers and the business Developing knowledge of relevant regulations and legislation Using appropriate resources and technology to meet the needs of customers Keeping up to date with the most recent product information Resolving challenges Understanding the … extended customer journey Understanding how to apply different skills and behaviours in various situations Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture Apply knowledge and skills to find solutions to complex challenges Analyse service levels and develop options for improvement Training Working more »
Employment Type: Advanced Apprenticeship
Salary: £10,982.40
Posted:

Customer Experience Specialist Apprentice - Star Expert

Brighton Rd, Stockport, England
Mercedes-Benz of Stockport
As a Customer Experience Specialist Star Expert Apprentice apprentice, you will develop first-class customer service skills including understanding customer needs and business needs, critically evaluating customer service levels and implementing changes to improve the customer journey and using appropriate resources and technology. Role … The role of a Customer Experience Specialist Star Expert Apprentice expert: Understanding your customers and the business Developing knowledge of relevant regulations and legislation Using appropriate resources and technology to meet the needs of customers Keeping up to date with the most recent product information Resolving challenges Understanding … the extended customer journey Understanding how to apply different skills and behaviours in various different situations Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture Apply knowledge and skills to find solutions to complex challenges Analyse service levels and develop options for improvement more »
Employment Type: Advanced Apprenticeship
Salary: £10,982.40
Posted:

Customer Experience Specialist Apprentice - Star Expert

845 Manchester Road, England
Mercedes-Benz of Whitefield
As a Customer Experience Specialist Star Expert Apprentice apprentice, you will develop first-class customer service skills including understanding customer needs and business needs, critically evaluating customer service levels and implementing changes to improve the customer journey and using appropriate resources and technology. Role … The role of a Customer Experience Specialist Star Expert Apprentice expert: Understanding your customers and the business Developing knowledge of relevant regulations and legislation Using appropriate resources and technology to meet the needs of customers Keeping up to date with the most recent product information Resolving challenges Understanding … the extended customer journey Understanding how to apply different skills and behaviours in various different situations Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture Apply knowledge and skills to find solutions to complex challenges Analyse service levels and develop options for improvement more »
Employment Type: Advanced Apprenticeship
Salary: £10,982.40
Posted:

Housing and Property Management Apprentice (Level 2)

5 Netherby Gardens, Oakwood, Enfield, England
Ashmore Residential
Liaising with landlords and tenants to ensure the process runs smoothly along with terminations Marketing, collating and processing invoices Property management whilst providing excellent customer service at all times The role includes a continuous long-term training and development programme starting with Level 2 Housing and Property Management course. … Closing Date Saturday, 15th June 2024 Start Date Saturday, 29th June 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Administrative skills Logical Team working Initiative Qualifications English and Maths GCSE or equivalent, grade 4/C or Above (Desired) About the Employer … an independent letting and property management agency, located just half a mile from Oakwood Tube Station. Ashmore Residential Mission Statement Creating a world class customer experience for client owners and tenants alike, we set out to redefine the residential letting experience. Creating a welcoming, supportive letting service while more »
Employment Type: Intermediate Apprenticeship
Salary: £9,609.60 to £18,964.40
Posted:

Corporate Data Analyst Degree Apprentice

Bridgewater Avenue, Over Hulton, Bolton, England
AMAZON UK SERVICES LTD
Are you passionate about using data to solve problems and improve the customer experience? Do you thrive in collaborative, fast-paced environments where your analytical skills can drive real impact? If so, consider joining our Operations team as a Data Analyst Apprentice. Role This is an opportunity to … our customers. Our fulfilment centres are the heart of our operations, bustling with activity as we receive, store, pick, pack, and ship millions of customer orders each day. As part of a diverse, cross-functional team, you’ll work alongside operations managers, engineers, and front-line associates to uncover … data-driven insights that optimise processes, boost productivity, and enhance the overall customer journey. From analysing industry trends to modelling scenario-based forecasts, your work will have a direct impact on the day-to-day efficiency of our vast network of fulfilment centers. The pace is high, with a more »
Employment Type: Degree Apprenticeship
Salary: £31,512.00
Posted:

Community Activator Coach Apprenticeship

Pease Pottage Hill, England
(SLM) - K2 Crawley
A safe, secure, clean, well maintained facilities that are accessible and inclusive for all. Offer a warm and friendly welcome every time. Deliver a customer experience that generates customer compliments. Listen, value and respond to all comments made by customers. Promote 30 minutes of activity 5 times more »
Employment Type: Intermediate Apprenticeship
Salary: £13,312.00
Posted:

ŠKODA Customer Service Advisor Apprentice - All Electric Skoda Birmingham

All Electric Škoda Authorised Service Centre, 1-3 Woodthorpe Road, Birmingham, England
ALL ELECTRIC GARAGES LTD
Our Customer Service Advisors are the main point of contact for customers when their vehicles are with us for maintenance or repair. We are looking for passionate, enthusiastic apprentices to join our team and help us to deliver a customer service experience that will delight our customers … and encourage their continued loyalty. Role The Service department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty. This is a varied role where you will work with all departments bringing a friendly … work. Every day is different within the Service Department so the role will vary. Some duties on a day-to-day basis may include: · Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time more »
Employment Type: Intermediate Apprenticeship
Salary: £13,312.00
Posted:

IT Support Executive Apprentice (Snows Motor Group)

Snows House Second Avenue, Millbrook, Southampton, Hampshire, England
SNOWS BUSINESS HOLDINGS LIMITED
South and South-West of England. Our business differentiates itself from our competitors by delivering outstanding experiences for our customers, colleagues, and manufacturer partners. Customer experience and colleague happiness is at the heart of our business, and we ensure that this focus is applied to everything that we more »
Employment Type: Advanced Apprenticeship
Salary: £14,000.00
Posted:

Kia Genius Apprenticeship - Oldham

1 Manchester Road, Oldham, England
THE OLDHAM MOTOR COMPANY LIMITED
The Kia Genius Apprenticeship has been designed to support apprentices to obtain the ability to provide leading customer satisfaction in addition to representing the brand by providing information. Role Completing product presentations, Test-drives and vehicle handovers, enhancing the customer experience at every point of contact. Listenining … needs, questions and aspirations, creating a non-pressurised sales environment. Advising customers on electric car ownership inclduing EV Grants. Recognising and Dealing with any customer queries or issues that may arise. Promoting the Kia brand, products and technologies, sharing information features and benefits in a friendly understandable way. Training … Customer Service Specialist Level 3. Blended on/off the job training and location to be confirmed. Emergency first aid at work. Understanding electric vehicles. Advanced electrification. Kia Product Knowledge. A full-time career within the automotive industry, with many opportunities to progress to positions of authority. The opportunities more »
Employment Type: Advanced Apprenticeship
Salary: £11,000.00
Posted:

Kia Genius Apprenticeship - Dukinfield

123 Birch Lane, Dukinfield, England
KIA MOTORS UK LTD
programme that focuses on education in electrification. The Kia Genius Apprenticeship has been designed to support apprentices to obtain the ability to provide leading customer satisfaction in addition to representing the brand by providing information. Role Completing product presentations, test-drives and vehicle handovers, enhancing the customer experience … needs, questions and aspirations, creating a non-pressurised sales environment. Advising customers on electric car ownership inclduing EV Grants. Recognising and dealing with any customer queries or issues that may arise. Promoting the Kia brand, products and technologies, sharing information features and benefits in a friendly understandable way. Training … Customer service specialist Level 3: Sales qualification, (City and Guilds Level 2 certificates in principles of sales). Emergency first aid at work. Understanding electric vehicles Advanced electrification Kia product knowledge A full-time career within the automotive industry, with many opportunities to progress to positions of authority. The more »
Employment Type: Advanced Apprenticeship
Salary: £11,000.00
Posted:

Audi Service Technician/Mechanic Apprentice Macclesfield

Star Lane, Macclesfield, England
INCHCAPE RETAIL LIMITED
to our customers vehicles. Role The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty. Every day is different within … including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic. Our ideal candidate will be able to demonstrate skills in logic and problem solving. … Some of the personal skills that you should think about showing us in your application are: Enthusiasm and willingness to learn Teamwork Strong communication Customer Service Interest in vehicle engineering We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career more »
Employment Type: Advanced Apprenticeship
Salary: £14,851.20
Posted:

Inchcape Audi Service Technician/Mechanic Apprentice Tetbury

Star Lane, Macclesfield, England
INCHCAPE RETAIL LIMITED
to our customers vehicles. Role The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty. Every day is different within … including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic. Our ideal candidate will be able to demonstrate skills in logic and problem solving. … Some of the personal skills that you should think about showing us in your application are: Enthusiasm and willingness to learn Teamwork Strong communication Customer Service Interest in vehicle engineering We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career more »
Employment Type: Advanced Apprenticeship
Salary: £14,851.20
Posted:

Kia Genius Apprenticeship - Rochdale

Molesworth Street, Rochdale, England
KIA MOTORS UK LTD
programme that focuses on education in electrification. The Kia Genius Apprenticeship has been designed to support apprentices to obtain the ability to provide leading customer satisfaction in addition to representing the brand by providing Information, Role Completing product presentations, Test-drivs and vehicle handovers, enhancing the customer experience … needs, questions and aspirations, creating a non-pressurised sales environment. Advising customers on electric car ownership inclduing EV Grants Recognising and dealing with any customer queries or issues that may arise Promoting the Kia brand, products and technologies, sharing information features and benefits in a friendly understandable way Training … of skills, apprentices can go on to develop their careers within specific interests they may have, such as progressing through the dealership Apprenticeship Standard Customer service specialist (level 3) Training Provider SKILLNET LIMITED Working Week Monday-Friday, 9.00am - 5.00pm. Occasional Saturdays TBC. Expected Duration 15 Months Positions Available more »
Employment Type: Advanced Apprenticeship
Salary: £11,000.00
Posted:

Kia Genius Apprenticeship - Redditch

1 Regents Court, Farmoor Lane, Redditch, England
Thomas Startin Junr Ltd
programme that focuses on education in electrification. The Kia Genius Apprenticeship has been designed to support apprentices to obtain the ability to provide leading customer satisfaction in addition to representing the brand by providing Information, Role Completing product presentations, Test-drivs and vehicle handovers, enhancing the customer experience … needs, questions and aspirations, creating a non-pressurised sales environment. Advising customers on electric car ownership inclduing EV Grants. Recognising and Dealing with any customer queries or issues that may arise. Promoting the Kia brand, products and technologies, sharing information features and benefits in a friendly understandable way. Training … of skills, apprentices can go on to develop their careers within specific interests they may have, such as progressing through the dealership. Apprenticeship Standard Customer service specialist (level 3) Training Provider SKILLNET LIMITED Working Week Monday-Friday, 9am – 5pm. Occasional Saturdays TBC. Expected Duration 15 Months Positions Available more »
Employment Type: Advanced Apprenticeship
Salary: £11,000.00
Posted:

Kia Genius Apprenticeship - Guildford

25 WEST STREET, HASLEMERE, England
PROVEN MOTOR COMPANY LTD
programme that focuses on education in electrification. The Kia Genius Apprenticeship has been designed to support apprentices to obtain the ability to provide leading customer satisfaction in addition to representing the brand by providing information. Role Completing product presentations, Test-drives and vehicle handovers, enhancing the customer experience … needs, questions and aspirations, creating a non-pressurised sales environment. Advising customers on electric car ownership including EV grants Recognising and dealing with any customer queries or issues that may arise Promoting the Kia brand, products and technologies, sharing information features and benefits in a friendly understandable way Training … of skills, apprentices can go on to develop their careers within specific interests they may have, such as progressing through the dealership. Apprenticeship Standard Customer service specialist (level 3) Training Provider SKILLNET LIMITED Working Week Monday-Friday, 9am – 5pm. Occasional Saturdays TBC. Expected Duration 15 Months Positions Available more »
Employment Type: Advanced Apprenticeship
Salary: £11,000.00
Posted:

Light vehicle apprentice - Slough

Petersfield Avenue, Slough, England
WILSON & CO (KIA) LTD
in Boston, Grantham, Louth and Scunthorpe Lincolnshire. The family ethos is a core value to us and we strive to be the best in customer service. Scroll down to read more about our award-winning customer service. Managing Director Darren Bradford has driven & overseen the growth of the … took a huge step by opening our second Kia dealership in Louth, Lincolnshire. This has also been a great success and won the Kia Customer Experience Award in its first eligible year. In February 2021 Drayton Motors acquired the Victor Wood site, based in Grantham, which has gone more »
Employment Type: Advanced Apprenticeship
Salary: £13,000.00
Posted:

Junior Technical Specialist Apprenticeship

City Park, The Droveway, Hove, England
Legal & General
Infrastructure. Help your team to ensure that all customers and stakeholders are treated fairly in line with Legal & General’s principles on the Customer Experience and Treating Customers Fairly policy. Have guidance from your team and manager who will support you and teach you the day-to-day more »
Employment Type: Advanced Apprenticeship
Salary: £25,000.00
Posted:

Kia Genius Apprenticeship - St Stephens

1 Terras Road, St. Stephen, St. Austell, England
HAWKINS MOTORS LIMITED
programme that focuses on education in electrification. The Kia Genius Apprenticeship has been designed to support apprentices to obtain the ability to provide leading customer satisfaction in addition to representing the brand by providing Information. Role Completing product presentations, test-drives and vehicle handovers, enhancing the customer experience … needs, questions and aspirations, creating a non-pressurised sales environment. Advising customers on electric car ownership including EV Grants Recognising and Dealing with any customer queries or issues that may arise Promoting the Kia brand, products and technologies, sharing information features and benefits in a friendly understandable way Training … Customer Service Specialist Level 3 Sales Qualification (City and Guilds Level 2 Certificates in principles of sales) Emergency first aid at work Understanding electric vehicles Advanced electrification Kia Product Knowledge Delivery method and location of training to be confirmed A full-time career within the automotive industry, with many more »
Employment Type: Advanced Apprenticeship
Salary: £13,312.00
Posted:

Apprentice Software Tester

55 Whitefriargate, Hull, England
Pagabo Group
The responsibility of the Quality Assurance (QA) Engineer is to uphold the quality of our software and customer experience through identifying and preventing defects from being introduced and ultimately that our software is fit for purpose. Role Please note that this is an apprenticeship position and therefore anyone … with more than six months professional experience working as a software tester or who holds an ISTQB foundation certificate will not be eligible. You will also need to commit to completing a Level 4 Software Testing Apprenticeship. Duties Review requirements, specifications and technical design documents to provide timely and more »
Employment Type: Higher Apprenticeship
Salary: £20,000.00
Posted:

Burrows Kia Apprenticeship - Barnsley

Oakwell view, Barnsley, England
KIA MOTORS UK LTD
programme that focuses on education in electrification. The Kia Genius Apprenticeship has been designed to support apprentices to obtain the ability to provide leading customer satisfaction in addition to representing the brand by providing Information. Role Completing product presentations, Test-drivs and vehicle handovers, enhancing the customer experience … needs, questions and aspirations, creating a non-pressurised sales environment Advising customers on electric car ownership inclduing EV Grants Recognising and Dealing with any customer queries or issues that may arise Promoting the Kia brand, products and technologies, sharing information features and benefits in a friendly understandable way Training … of skills, apprentices can go on to develop their careers within specific interests they may have, such as progressing through the dealership Apprenticeship Standard Customer service specialist (level 3) Training Provider SKILLNET LIMITED Working Week Monday - Friday, 09:00 - 18:30 - With a regular day off Working every other more »
Employment Type: Advanced Apprenticeship
Salary: £18,000.00
Posted:

Kia Genius Apprenticeship - Bolton

2 The Linkway, Horwich, Bolton, England
KIA MOTORS UK LTD
programme that focuses on education in electrification. The Kia Genius Apprenticeship has been designed to support apprentices to obtain the ability to provide leading customer satisfaction in addition to representing the brand by providing Information. Role Completing product presentations, Test-drivs and vehicle handovers, enhancing the customer experience … needs, questions and aspirations, creating a non-pressurised sales environment Advising customers on electric car ownership inclduing EV Grants Recognising and Dealing with any customer queries or issues that may arise Promoting the Kia brand, products and technologies, sharing information features and benefits in a friendly understandable way Training … of skills, apprentices can go on to develop their careers within specific interests they may have, such as progressing through the dealership Apprenticeship Standard Customer service specialist (level 3) Training Provider SKILLNET LIMITED Working Week Monday -Friday, 09:00 - 18:30 - With a regular day off. Working every other more »
Employment Type: Advanced Apprenticeship
Salary: £18,000.00
Posted:

Light Vehicle Apprentice - Darlington

Croft Road, Darlington, England
PENDRAGON PLC
control Accelerate Pinewood’s geographic expansion. Diversify into new products which can be utilised by our group before also being offered to the wider customer base Disrupt hybrid used car sales in the UK by differentiating the customer experience and scaling the number of sites more »
Employment Type: Advanced Apprenticeship
Salary: £13,062.40
Posted:

Light Vehicle Apprentice - Altrincham

258 Manchester Road, Altrincham, England
PENDRAGON PLC
control Accelerate Pinewood’s geographic expansion. Diversify into new products which can be utilised by our group before also being offered to the wider customer base Disrupt hybrid used car sales in the UK by differentiating the customer experience and scaling the number of sites more »
Employment Type: Advanced Apprenticeship
Salary: £13,312.00
Posted:

Light Vehicle Apprentice - Chorley

Bolton Street, Chorley, England
PENDRAGON PLC
control Accelerate Pinewood’s geographic expansion. Diversify into new products which can be utilised by our group before also being offered to the wider customer base Disrupt hybrid used car sales in the UK by differentiating the customer experience and scaling the number of sites more »
Employment Type: Advanced Apprenticeship
Salary: £13,062.40
Posted:

Light Vehicle Apprentice - Wolverhampton

57-73 Birmingham Road, Wolverhampton, England
PENDRAGON PLC
control Accelerate Pinewood’s geographic expansion. Diversify into new products which can be utilised by our group before also being offered to the wider customer base Disrupt hybrid used car sales in the UK by differentiating the customer experience and scaling the number of sites more »
Employment Type: Advanced Apprenticeship
Salary: £13,062.40
Posted:
Customer Experience
10th Percentile
£27,000
25th Percentile
£35,923
Median
£44,000
75th Percentile
£67,500
90th Percentile
£90,125