South East London, London, United Kingdom Hybrid / WFH Options
Stepstone UK
channel, Totaljobs on a 12 month FTC. Working in the Ecommerce and Digital department you willbe able to identify opportunities for revenue growth and customer experience improvements and be the key point of contact for eCommerce stakeholders when it comes to understanding funnel performance on the website, A/… B testing and wider customer insights. As well as this, you will be responsible for developing recommendations based on your insights and creating the right testing frameworks, analyse conversion and how customers navigate through the website, identify pain-points, and suggest ideas of what can be tested next to … making sure current tracking implementation is correct and up to date Create relevant dashboards to set benchmarks and measure the impact of changes (e.g. customer acquisition, competitor analysis, new vs returning customer behaviour) A/B testing ideation, setup and owning of Optimizely eCommerce experimentation Analysing qualitative data more »
the market. Your work will directly influence how our client's products are perceived and will drive their commercial success. Core Responsibilities Market and Customer Research: Conduct thorough research to understand market trends and customer needs, guiding the strategic positioning of our products. Product Messaging and Positioning: Develop … the creation and maintenance of clear and effective process flows and diagrams. Skills and Qualifications Strong Analytical Skills: Ability to analyse market data and customer insights to inform effective marketing strategies. Excellent Communication: Proficient in creating and delivering presentations, and clear, persuasive writing for varied audiences. Project Management: Experience … from inception to completion, meeting deadlines, and coordinating across teams. Technical Aptitude: Comfortable understanding and discussing technical product details and how they translate into customer benefits. Creative Thinking: Capable of generating innovative ideas for content and marketing strategies that differentiate our products in the market. more »
the relentless commitment to quality, ensuring each product surpasses high standards. Resolve and Improve: Lead the charge in addressing quality concerns ensuring effective resolution. Customer-Centric Innovation: Translate customer insights into actionable quality enhancements, embodying a culture of continuous improvement and lean manufacturing. KPIs: Monitor progress with insightful more »
