51 to 75 of 84 Permanent Customer Insight Jobs in the UK

not limited to: Stay updated on industry trends, market conditions, and competitor activities Gather market intelligence and provide feedback to management regarding product performance, customer preferences, and competitor strategies. Collaborate closely with the internal sales team, marketing department, and other stakeholders to align sales strategies, share customer insights … knowledge, sales techniques, and professional development. Manage and maintain a CRM base of existing customers Establish and maintain strong relationships with customers to enhance customer loyalty and satisfaction. Understand customer needs via regular visits/calls to customers to promote and sell our innovative products and services Support … Proficiency in using CRM software and other sales-related tools. Technology experience preferred and an interest in Technology is a must. Previous experience in customer service Strong background in lead generation Be creative when faced with challenges and sharing best practice with peers. Confident to proactively work on your more »

COE. We need you to have Extensive experience (5+ years) in designing, developing, and deploying solutions using the Microsoft Power Platform, including Dynamics 365 (Customer Service, Sales and Customer Insights), Power Apps, Power Automate, Power Virtual Agents and Power BI, preferably in a Technical Lead or Solution Architect more »

up to £61k per annum, pro rata (PAYE). In this role, you will play a pivotal part in shaping impactful and locally relevant customer experiences on a company website, aligning with strategic objectives, and leveraging data-driven insights. Your responsibilities will include contributing to the global product vision … have a strong background in experience design, digital marketing, SEO, and/or website product management. You should be adept at interpreting data and customer behaviours into actionable insights, with exceptional communication skills to articulate recommendations effectively. The ability to manage multiple projects concurrently and collaborate with international teams … crucial for success in this role.Key Responsibilities:Lead the evolution of our client website as a key platform for consumer and enterprise solutions.Utilize data, customer insights, and industry standards to identify opportunities for innovative capabilities and user experiences.Collaborate with internal and external partners to conduct various research types, including more »

understanding how existing customers use the extranet and public website estate. • Roll-out of a comprehensive approach to event and conversion tracking for core customer audiences across websites and extranet platform using GTM. • Working with local marketing teams to implement call tracking technologies such as ResponseTap and Google Call … KPIs, dashboards and reports through the implementation of scripts. • Maintenance of country-specific PPC optimisation scripts to enable continuous status reporting through automation. • Provide customer insights to assist in the development of content marketing plans to target and convert the most profitable customers. • Assist in the management of PPC … at devising and implementing scripts to automate manual processes for large datasets. • Hand's on PPC and SEO experience in monitoring and targeting core customer audiences to increase acquisition. • Highly numerate and analytical, able to work with large amounts of data to extract clear customer focused insights. • Excellent more »

data manipulation and reporting and expertise in Excel to drive strategic decision-making. Responsibilities: Email Marketing: Develop and execute comprehensive CRM strategies to enhance customer relationships and drive revenue growth. Lead the planning, execution, and optimisation of email marketing campaigns, including segmentation, personalization, and A/B testing. Data … campaign performance and drive continuous improvement. Use advanced Excel skills to manipulate data sets and generate comprehensive reports, reporting to stakeholders across the business. Customer insights: Design and execute surveys to gather customer feedback and insights. Analyse survey data and summarise key findings to share with stakeholders across more »

of improvement and optimisation to enhance campaign performance Prepare and present regular reports and dashboards to communicate key findings, insights, and recommendations to stakeholders. Customer insights Analyse customer data and behaviour to understand preferences, needs, and purchasing Skills and Experience Proficiency in data analytics tools and platforms (e.g. more »

to hire an Experience Manager for their Product Team. In this role, you'll play a pivotal part in shaping impactful and locally relevant customer experiences on the company website, aligning with strategic objectives, and leveraging data-driven insights. Your responsibilities will include contributing to the global product vision … have a strong background in experience design, digital marketing, SEO, and/or website product management. You should be adept at interpreting data and customer behaviours into actionable insights, with exceptional communication skills to articulate recommendations effectively. The ability to manage multiple projects concurrently and collaborate with international teams … holiday per annum, pro rata. Key Responsibilities: Lead the evolution of the website as a key platform for consumer and enterprise solutions Utilise data, customer insights, and industry standards to identify opportunities for innovative capabilities and user experiences Collaborate with internal and external partners to conduct various research types more »

Data Analyst Sales and Marketing Data/Customer Journey/Performance Analysis Rate: Circa £350/day Outside IR35 Contract Length: 6 weeks initially Location: Fully Remote – Office in London We are working with a Niche Global Consultancy that provides its customers with solutions to overcome challenges around security … Sales and Marketing Function. You will be collecting, mining, analysing, and interpreting sales and marketing data. This will be to create an understanding of customer behaviour trends and optimising processes through data-led insights and recommendations, to improve marketing operations and performance. The organisation is a Microsoft Gold partner … be working with MS Dynamics (Newly implemented). Experience Required: Be able to Collect/Mine/Analyse and interpret data Experience with delivering Customer insights and understanding the customer journey Reporting/Analysing on the performance of Data Visualisation tools: Power BI, Tableau and excel Backend Analytics more »

strategy to establish the company as a market player in renewable energy solutions, driving revenue growth and profitability. Lead market research, competitive analysis, and customer insights to identify emerging trends, market opportunities, and customer needs in the renewable energy sector. Drive product innovation and development by conceptualizing, prioritizing … Collaborate closely with executive leadership, cross-functional teams, and external partners to set strategic priorities, deploy go-to-market initiatives. Establish and maintain key customer relationships, serving as a trusted advisor and strategic partner to drive value creation, address customer needs, and foster long-term partnerships. Provide leadership … industry trends, with expertise in PV solar, battery storage, inverters, and energy management systems. Proven ability to build and nurture strategic partnerships, alliances, and customer relationships to achieve business objectives and drive sustainable growth. Strong analytical skills with the ability to analyze market data, financial metrics, and performance indicators more »

you will do: Be a champion of the ElectraLink dataset and an expert in the use of data in digital journeys to improve end customer experiences. Understand the DTS dataset and how this supports the energy market. Create and maintain a prioritized backlog of features and enhancements for our … ensure timely delivery of APIs which support the energy transition. Engage with customers and gather feedback to understand their needs and pain points. Use customer insights to inform product decisions and prioritize feature development. Act as a subject matter expert with customers to drive the development and adoption of … API products. • A deep understanding of API technologies, RESTful architecture, and web services. • Strong analytical and problem-solving skills, with the ability to translate customer needs into product requirements. • Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. • Experience with Agile development methodologies more »

and banking partners. Develop a progressive and innovative product roadmap, working with IT colleagues, to deliver further revenue growth, underpinned by strong market and customer insights. Lead the go to market plans for these products and propositions. Measure and report against a set target of customer and financial … teams, gaining buy-in for go to market plans Lead innovation and develop new revenue opportunities for the Card Services business, reviewing market/customer insights and working closely with partners to execute effectively The person: Commercially astute with demonstrable capability of owning a P&L Demonstrate tenacity and … new revenue growth opportunities Combines strategic thinking with demonstrable hands on product and propositions experience Good understanding of technology, IT and legal standards Highly customer focused Highly organised with planning/project skills Strong attention to detail Enjoys working at pace and takes the team with them Excellent written more »

with Microsoft and other partners to stay ahead of cloud technologies and marketplace changes. Ensure alignment with Microsoft's strategic objectives and compliance requirements. Customer and Market Engagement: Engage directly with customers to understand their unique environments and cloud utilization. Utilize customer insights and market analysis to anticipate … skills, with a collaborative approach to working across teams and engaging with customers and partners. Resilient and adaptable, with a passion for innovation and customer success in a fast-paced and dynamic environment. Bachelor's degree in Computer Science, Engineering, or related field; advanced degree or relevant certifications preferred. more »

and behave, and how to build brand awareness and acquire customers in the Middle East. You will be the voice of the Middle East customer in the business and use data-driven insights to inform how we innovate. You will be responsible for total Middle East GMV (revenue), site … Create and own trading calendars for our ecommerce sites in the Middle East Own the analytical and CRO tools that will help unlock greater insight to build hypotheses and then test in order to generate incremental output against your KPIs. Own all visual merchandising for the ecommerce sites in … tools you need to deliver your objectives, quickly resolving any short-term bugs or general functionality issues. Build expert knowledge in the Middle East customer insights, retail benchmarking, consumer trends, ecommerce trends, payment landscape, logistics landscape and marketing best practices. Be the voice of the Middle East within Localised more »

Job Description Product Marketer | Life Sciences Applications | Product Specialist/Sales/Customer Success Role | SaaS Provider For success in this role, it will be ESSENTIAL that you have experience with software that is utilised in the Life Sciences/BioTech/Pharma industries. If you do not have … to have come from different backgrounds including: Software Product Specialist Software Product Marketing Solutions Engineering Software Sales Client Services/Account Management in Software Customer Success Responsibilities: Software Product Positioning, Messaging, and Content Development: This involves articulating benefits and features in a way that resonates with the target audience. … Create and manage engaging content across various channels, including blogs, white papers, and social media posts, that educates, informs, and compels prospects to act. Customer Insights and Demand Generation: Gather industry feedback through customers, conferences, surveys, focus groups, and usability testing to gain insights into software usage and satisfaction. more »

alignment with Microsoft's strategic objectives and compliance requirements.Customer and Market Engagement:Engage directly with customers to understand their unique environments and cloud utilization.Utilize customer insights and market analysis to anticipate trends and drive innovation.Develop relationships with key stakeholders to gather feedback and identify opportunities for product enhancements.Ideal Candidate … interpersonal skills, with a collaborative approach to working across teams and engaging with customers and partners.Resilient and adaptable, with a passion for innovation and customer success in a fast-paced and dynamic environment.Bachelor's degree in Computer Science, Engineering, or related field; advanced degree or relevant certifications preferred.If you more »

digital journey of millions of customers? The automotive industry is on the cusp of a fundamental change, driven by rapidly adapting technologies and evolving customer expectations. You can help influence that change as a Product Manager for Arnold Clark. Youll be involved in building exciting, high-profile products while … in a cross-functional team of other talented people. Youll work on the development of digital products, collaborate on innovative ways to improve our customer experience and drive car retailing into the future. As a department, we lean into remote working and provide plenty of flexibility, while at the … working remotely and in the office under our hybrid scheme. Day-to-day duties Engage with developers, UX designers, users and stakeholders to solve customer problems. Translate customer insights and business priorities into actionable user stories. Establish the best solutions and understand customer needs by conducting user more »

across to drive Segment Value Identify blockers and solve through creative problem solving, effectively escalating across all levels in the company when required. Design customer engagement processes that address the various customer segments including GBS Service lines Build effective mechanisms for providing internal feedback and external, voice of … customer feedback to development teams. Develop daily, weekly, monthly and quarterly reporting to objectively track progress to goals and to provide customer insights. What can you expect from Mars? Work with over 130,000 diverse and talented Associates, all guided by the Five Principles. Join a purpose driven more »

Head of Omnichannel and Customer Delivery Scopes eCommerce Hub Salford The Head of Omnichannel and Customer Experience is accountable for leading Scope's ecommerce business into our next stage of growth. And turning this into a future significant income stream for the charity. The role Develop and drive … the implementation of an eCommerce strategy. Commission and drive a programme to garner customer insights across all channels. Collaborate with the Head of Retail Shops to connect Scopes online and brick and mortar propositions. Use customer insights to inform the buying and merchandising of new goods. To return … significant profit margins for the charity. Use customer insights to inform future brick and mortar propositions. Including brand and format and the instore experience. Lead on plans to strengthen our partnerships with retail corporate donors. To diversify and grow quality stock donations to drive income and deliver profit. About more »

the third largest travel insurance provider in the world. Our vision is to take the lead in the insurance industry with comprehensive products, quality customer service, competitive rates, and the latest technology, enabling all our agents and customers to have the easiest and quickest experience when carrying out quotes … Work with marketing and data analysts to ensure all required tracking is in place and that performance can be consistently reported on Use of customer insights to provide direction for business initiatives Ensure best practice customer initiatives are adopted and applied Provide exceptional customer service to internal … regulatory obligations and SLA’s Ensure all confidential information is handled in accordance with Group and partner protocols and procedures Ensure high levels of customer relationship management are maintained Rewards and Benefits: Competitive salary Company pension 25 days Annual Leave Performance based incentive Life insurance Private Health Cover Travel more »

Product and Marketing Manager is a key role in the evolution and growth of our client's business and will be responsible for translating customer/market insights and industry knowledge into winning propositions. The successful candidate will manage the assigned Printhead and Textile solutions/services within the … management activities for the assigned products and services, in close collaboration with strategic partners . Develop, assigned services roadmap, and market propositions based on customer, and competitor analyses, to ensure the offerings are leading the market needs and expectations Value proposition development based on customer insights Support sales … including making prospect/customer visits, providing sales training content, contributing to internal and external social communities/blogs/portals, and facilitating sales training activities Facilitate pricing (price setting) decisions and margin optimization Support upstream marketing activities (e.g. buyer personas, competitive positioning, market requirements, launch plan) and drive more »

vendors, and customers to drive product excellence from inception to decommissioning. If youre an experienced IT professional with a flair for strategic thinking and customer-centric solutions, this opportunity is tailor-made for you. Key Responsibilities: Technical Solutions : Develop repeatable solutions that align with business requirements. Leverage existing product … solution opportunities across our entire ITL product portfolio. Budget-Friendly Solution s: Ensure that proposed Managed IT/Managed Network solutions align positively with customer budgets. Effective Communication: Present proposals at all levelswhether its the Board, managers, or end-users. Your well-compiled customer documentation will be the … Collateral: Collaborate with Marketing to create product collateral that stands out in a competitive market. What we're looking for: Essential: 4 Years of Customer-Facing Experience: Youve honed your skills in product management within the Managed IT/Managed Services domain. Your ability to understand customer needs more »

Customer Technology Advisor (CTA) – Remote – Mid and Senior Level Please note this position requires extensive experienc e in the architecture and desig n of Disaster Recovery & Backup Solutions. This is NOT a typical Customer Service Advisor role per say. . Our client is an established Global start-up … solution experti se.Develops technical or solution conversations delivering unique differentiated value to include show-and-tell methods (e.g., demos, presentations) with/for the customer to establish our credibility and eminen ce.This billable role supports practice-specific Consulting, Advisory, Architecture activities in Sales, Pre-Sales & Delivery, working closely with … in a prac ticeExtensive knowledge and experience in the design of solutions for Disaster Recovery & Ba ckupDemonstrated experience translating distinctive technical knowledge into actionable customer insights and solut ionsPrior consultative selling (or pre-sales) experi enceExternally recognized as an expert in the technology and/or solutioning Security and more »

This is a fantastic opportunity for a CRM Manager to move tech-side, build relationships with global enterprise businesses and deliver actionable customer insights while working for a hugely successful CDP in rapid scale mode globally. The Company This AI SaaS platform enables brands to manage and automate customer marketing plans with highly effective personalised communications based on real-time customer behaviours across single or multiple channels (email, SMS, push, in-app etc). AI Customer Orchestration SaaS Gaming and eCommerce specialists $100m in funding by top investors Circa 400 employees based in New York, London … and other global offices The Role Working closely with the strategic services team you will consult and investigate your client's customer data and help them understand and translate it into actionable insights – adding value to critical marketing processes! Consult with enterprise clients about complex CRM problems Deliver data more »

markets and which services we will target to expand our business Support the Sector Director on our logistics and repair product offerings based on customer insights from each sector and using the engineering and innovation team to provide the necessary technical design input Be responsible for delivering on our … other sectors Present clear and precise details of tenders to Sector Development Director ensuring new business meets our profitability targets Develop and own new customer relationships for all potential new business Provide professional seamless delivery on tender responses and presentations ensuring all key aspects are captured For new or … growth customers, ensure that the relationships are appropriately transferred into the right place in day-to-day Operations (e.g. Customer Engagement Manager/Director, GM, BU Director) About You Wed love you to have the following skills and experience, but please apply if you think youd be able to more »

week Monday to Friday) Exceptional benefits + outstanding team + career improvement An exciting opportunity, due to the growth, is now open within our customer-oriented and highly dynamic UK operations team, we are looking for passionate and energetic experts with precision and unwavering attention to detail to support … our Service team with full professional customer service and administrative support. Showcase your responsive approach and world-class relationship management skills to develop this role you'll be the linchpin of UK operations! As part of a highly professional, experienced team, you will be fully supported in your success … facilities and 99% of Class A tertiary hospitals. Our goal is to continuously improve and stand up an inclusive culture where diversity provides deeper customer insights and creates a competitive advantage in the markets we are. By attracting, developing and engaging the best team of diverse, empowered employees, we more »