1 to 25 of 30 Customer Insight Jobs with Remote Work Options

LEAD CUSTOMER DATA SCIENTIST LEICESTER (hybrid) £60,000 - £70,000 + benefits This is an excellent opportunity to work as a Customer Data Scientist, joining the team of this leading retail company based in Leicester. With the chance to shape and influence personalisation across the customer journey … with this company's large database of customers and transactions, you'll have a wealth of data to work with and work on, influencing customer journeys and their shopping experience. THE ROLE: As the Customer Data Scientist, you will be reporting to the Head of Data Science and … you will work on: statistical modelling within the customer analytics space to provide insight on customer behaviour this includes customer regression models, prediction models and forecasting for customer behaviour across the business personalising the customer shopping experience online through past behaviours and predictive modelling more »

Customer Journey Manager Salary up to £46,000 depending on experience Hybrid Working – 2 days in office, Leeds. Contract - Permanent position Working Hours – Monday – Thursday 8.30am-5pm Friday 8.30am-4.30pm. Purpose of the job: Define and shape the customer journey strategy across all touch points, platforms and systems … Create a seamless and consistent customer journey at every stage and touchpoint of the customer lifecycle. Own, monitor and measure the end-to-end customer proposition, experience and performance of our customer journey Understand the customer's needs, preferences, and behaviours, and using this information … improve the customer experience and drive customer loyalty and satisfaction. Main Responsibilities: Develop comprehensive customer journey maps to understand and document the end-to-end customer experience Identify key touch points and moments of truth throughout the customer lifecycle Responsible for the end-to-end more »

CUSTOMER INSIGHT MANAGER EAST BIRMINGHAM (hybrid) UP TO £55,000 + benefits Bring your SQL and customer insight skills to support this leading financial services company! Being able to work across the business and use data and insights to make changes across the business, this is … from around the globe, communicating in a way that works for all hands on with SQL, SAS and Python for conducting analytics work, understanding customer behaviour, lifetime value, retention, etc. and deployment of segmentation models to fully understand the customer base, propensity models to predict future customer behaviour, and customer frequency modelling different business problems and how data can help the business YOUR SKILLS AND EXPERIENCE: experience in a customer insight analytics role, working across similar projects as listed above technical skills in SQL, SAS, and/or Python, as well as a more »

and over a decade of experience. This provides a balance between foundations and structure, and autonomy and pace. At Lyst we obsess over the customer, providing a search & discovery experience which offers inspiration, fulfilment, and personalisation. We believe that fashion is amazing but shopping for fashion often isn't … over $160m from leading investors including Accel, Balderton, Molten Ventures, Fidelity International, and LVMH. We're looking for a strategic and talented Director of Customer Operations with a passion for delivering exceptional customer experiences. If you thrive in a fast-paced environment, have excellent communication and leadership skills … and a proven track record of elevating customer satisfaction, we want to hear from you! As the Director of Customer Operations you'll play a key role in executing our Retail Operations strategy, ensuring a top-tier experience across our Customer Care and Product Moderation functions. Leading more »

of 2022 through the merging of our long-standing and trusted retail retirement and insurance businesses, we’re a fast-growing division with big, customer-centred ambitions. Job Description Legal and General Retail’s Customer Analytics Team are currently looking to hire a Customer Data Analyst on … a 12-month fixed term contract to support on leveraging advanced analytical and data science techniques to improve marketing and customer conversion activities. This role would see you work within a small team as part of a wider analytics function, performing regression modelling among other statistical models to improve … customer lifetime value and advanced segmentation to better communicate with our customers. What you’ll be doing Developing appropriate data, customer and prospect knowledge to produce robust, actionable customer analysis that drives incremental uplifts in value & informs decision making Utilising customer data, segmentation, data visualisation tools more »

A global leader in the design, marketing and distribution of premium lifestyle products is seeking a customer data platform product manager, to join their global customer insights team. You will be responsible for leading the development of their customer data platform. The ideal candidate will understand customer … gap between business and technical teams. Responsibilities: Bridge the gap between the business and IT; ensure all requirements are documented, understood, and delivered. Own customer data platform development and product roadmap, promoting its value proposition and communicating new features to internal stakeholders. Partner and collaborate with regional customer insight teams in US and EMEA, managing best practice communication and guidelines. Serve as the first point of contact for platform-related questions and support resolution of data issues. Understand consumer privacy regulations like GDPR and work with DPO, legal, engineering, and marketing teams to ensure compliance. Work more »

Do you have a passion for finding the story in data? Are you confident in analysing data and applying context to derive insight? If so, this role could be for you. Customer Experience Insights Analyst- Temporary Contract Here at Saint Gobain Interior Solutions, we’re offering a temporary … contract working as a Customer Experience Insights Analyst based at our site in East Leake, Loughborough. This is a hybrid role split between WFH and office. Saint Gobain Interior Solutions is one of many exciting Saint-Gobain brands in the UK. The Saint-Gobain Interior Solutions portfolio of brands … our full range of solutions and knowledge together all under one roof, this includes British Gypsum and Isover. What will I be doing? The Customer Experience Insight Analyst role will navigate multiple data sources to harness the power of data to drive decisions and inform customer centric more »

team, this role will lead from the front to champion digital and technology projects, with primary focus to act as the voice of the customer to drive technology and use of telematics roadmap, through the adoption of digital technologies, to provide customer insight and adding true value … with key stakeholders and Group to shape and lead the development and delivery of value creating services and features for our customers and internal customer support teams, to increase customer loyalty, reduce administration and drive operational efficiencies and service improvements. Job Specific Responsibilities and Accountabilities - Lead the technology … and telematics roadmap to enhance our capabilities to deliver superior customer experience, creating added value propositions to differentiate the group from its competitors - Work cohesively with group strategy and European colleagues - Promote the effective integration and use of products to internal stakeholders and our customer's providing guidance more »

Hybrid 3 days in the office & 2 Home London Kings Cross or Ashford, Kent The Saga Cruise Marketing Team are looking for an ambitious, customer centric and results-driven CRM Executive to join their dynamic CRM team. As one of our CRM Executives youll play a key part in … to a data-driven approach utilising Lifetime Value, Intent and Next Best Action modelling. This requires the CRM strategy to shift to be truly customer-led opposed to channel execution focused. Youll be working closely with the CRM Manager to develop and deliver the Email and DM calendar across … is delivered and proofs are signed off reading for posting Work closely with the CRM manager to plan and deliver omni-channel journeys utilising customer-data based segmentation and models. Explore the customer data set and harnessing insight you will develop campaign strategies which extract value from more »

Administration of the Project Approval Committee (PAC) to manage ongoing projects and ensure they deliver to both market and internal requirements. Market Dynamics (Market insight & needs) Gather, evaluate and visualise customer insight such as segment trends, buying behaviours etc Monitor competitive intelligence and analyse financials, performance, activities … product offering and capabilities Evaluate the market potential and alignment of the current product portfolio, using knowledge of technical, product, customer and competitor trends. Interpret uptake trends and analysis in the context of the Product Portfolio This is a fantastic opportunity to take a sidestep from a standard Product more »

Job Title: Solution Customer Success Manager Location: Shoreditch (Hybrid) Duration: 12 months contract initially with possible extension Max. Budget: £55k per annum + paid holidays + pension or £285 per day Inside IR35 The role: Client’s Expert CSM team is looking for a Customer Success Manager, Customer … Management, to work in a data centric, dynamic engagement role to help customers better leverage their client’s technology and helping us achieve our Customer Success mission of “accelerating value for our customers." This will be achieved by using a combination of success programs and high touch services to … drive measurable business outcomes. CSMs should have a good understanding of the Campaign Management and Customer Journey Orchestration space and ability to ask relevant questions to uncover and address customers specific needs. What you’ll do: Drive adoption and value: During the customer journey, review and diagnose adoption more »

move the business forward through the use of data driven decision making. 📍 A hybrid role, delivering a wide range of analytics across performance marketing, customer insight and broader business questions Salary: £70,000 - £85,000 Location: Hybrid/London This recognisable start-up brand are looking to hire … Digital Marketing Analyst to support the existing Head of Data & Analytics, in continuing to enable the use of data to drive decisions across marketing, customer, product and digital marketing performance, This subscription based business have already made waves in the beauty and self-care industry, challenging major global brands … analytics and support the Head of Data & Analytics in continuing to grow the data capabilities. You will be responsible for Digital Performance Marketing Analytics, Customer/Consumer Insights, Digital and Product Analytics all of which will inform business decision making. This offers a steep career growth trajectory and huge more »

Role Description At Allica, our Product Analysts sit at the heart of our product squads, identifying improvements to the product/process which increase customer and business value, and driving these through to delivery. In our Lending squad you will be mainly working with internal stakeholders, developing a strong … the wider business and industry context, and any objectives assigned to the product squad to drive the business forward. They analyse product performance and customer interactions, identifying pain points in the process and opportunities for improvement as well as determining how these should be addressed. Product Analyst supports the … it to business stakeholders, ensuring that they have the right audience, and the correct decision makers. Product Analysts at Allica are passionate about driving customer and business value, enthusiastic about the use of technology and are analytically and data minded. Personal Attributes & Experience Strong analytical and problem-solving skills more »

for immediate consideration. Candidates with previous experience or job titles, including; Data Analytics Manager, Business Intelligence Manager, Insights and Analytics Lead, Data Strategy Manager, Customer Insights Manager, BI and Insights Manager, Data Analysis Director, Market Insights Manager, and Strategic Data Insights may also be considered for this role. IND123 more »

IAT Customer Experience Strategy Lead, Emerging Markets 101 Wood Lane, London, W12 7FW Company Description Publicis Groupe UK is a marketing and digital transformation business made up of 5,000 talented and versatile people with expertise in media, creative, influence, technology and data, working across 21 agencies. Publicis Groupe … Publicis Groupe recognizes that our success Is Intertwined with the success of Pfizer's transformation and the growth of their brands. Opportunity The IAT Customer Experience Strategy Lead for the Emerging Markets region is a strategic contributor, who marries customer experience planning with storytelling. This individual is an … will create empathy and facilitate insights-led decision-making across client relationships and internal teams. Key Responsibilities Be an advocate and driver of a customer's overall experience, identifying gaps and opportunities across channels. Provide analysis and artifacts to help devise world-class insights that contribute to thoughtful and more »

our products. You will be expected to work in collaboration with our software development, data management, product management, sales and marketing teams to support customer engagement, product roadmaps and realising the opportunities for sales growth. This is an exciting opportunity to play a key role in the expansion and … part of the Idox team: https://www.idoxgroup.com Key Responsibilities Provide pre-sales technical support to existing and prospective customers Gather and analyse customer business needs and technical requirements Lead pre sales engagement activity focused on GIS and geospatial technology products Provide geospatial product demonstrations and presentations Proposing … realistic solutions to customer geospatial challenges Assisting with the development of technical proposals and bids Working with product management teams to shape product roadmaps driven by customer insight Collaborate with other internal teams to deliver high impact solutions Staying abreast of key industry trends and identifying target more »

activity for each area alongside ongoing assessment of financial performance and product/service viability. Recommend and oversee product improvements, using market demand and customer and colleague feedback to identify and prioritise change. Working with the Chief Operating Officer and service leads to understand trends and opportunities across the … service leads, and the Marketing and Communications Manager to develop marketing plans to support demand generation on a thematic basis, providing expert product knowledge, customer insight and new business leads. About You You will have: Demonstrable experiences in product/portfolio lifecycle management. Demonstrable experience of managing project more »

INSIGHT & ANALYTICS MANAGER/LONDON/HYBRID/£51,000 - £68,000 PLUS BENEFITS Are you an experienced Analytics Manager, looking for a rewarding new challenge? If so, we have an amazing opportunity for you to join a dynamic, International Organisation. Highly competitive pay and extensive benefits package, plus … holiday plus bank holidays with the opportunity to purchase additional holidays Life assurance Income protection Discounts & perks platform Employee wellbeing Key Responsibilities of the Insight & Analytics Manager: Take a hands-on role in maximising value realised from data assets which serve the Travel and Corporate Payments business at present. … to the right WEX team members. Design, deploy, and manage processes for compiling and disseminating to WEX teams general market intelligence including: competitor activity, customer insights, market trends (and impacts), regulator actions and announcements of intent, as well as general travel and corporate payments information Maintain and enhance the more »

French, you'd just be good at analysing data from French markets) ➡ Ability to tell a story with data - ideally experience with consumer/customer insights ➡ Social media listening tools experience (e.g. Brandwatch or similar). ➡ Experience with excel and any other analytics. 𝐁𝐞𝐧𝐞𝐟𝐢𝐭𝐬: ⚡️ Working with Global clients such more »

to work with a wide range of large clients and prospects. Reporting into the Technical Solutions Director, you will be responsible for supporting the customer success, new business and operations teams in their quest to retain, grow and win new customers. You will already have experience in at least … with the latest industry advancements and emerging sustainable practices. Sales and Pre-Sales Support: Collaborate closely with the commercial and operations team and the customer/partner to understand customer requirements and provide technical guidance throughout the sales process. Conduct thorough assessments of client needs, propose tailored solutions … and offer expert advice on the implementation and integration of sustainable energy products and services. Customer Relationship Building: Build strong and enduring relationships with prospective clients, serving as a trusted advisor. Understand customer sustainability objectives, provide guidance on solutions, and promptly address technical inquiries. Demonstrate a customer more »

drive sales growth through a wide range of globally recognised e-commerce platforms from Amazon to eBay to Decathlon and will aim to optimise customer online experiences and use data to improve performance. This role will be responsible for Coordinating and growing the eCommerce and Amazon capabilities globally. Managing … maintaining and updating the E-commerce platform (s). Monitor and analyse market trends, customer behaviour and competitor activities. Create and manage marketing campaigns, including email marketing, social media advertising, SEO/SEM and affiliate marketing. Analyse data including web analytics and customer insights. Monitor and respond to … customer feedback. Prepare reports on key metrics, sales trends, customer behaviour and campaign effectiveness. Implement strategies to increase sales, improve product rankings, and maximize revenue on the Amazon platform. Leveraging Amazon Brand Analytics or other third-party analytics tools looking at Search frequency, Market Basket Analysis, Repeat purchase more »

for one or several of the company’s largest and most important customers. You will focus on the successful implementation and delivery of agreed customer programs and projects globally, by ensuring that the execution of such services fulfil the customer promise at a country and regional level. Additionally … you will identify, develop, and add new revenue opportunities related to your assigned customer(s), define the “Win-plan” for each proposal, serve as the overall proposal champion and negotiate the required contractual terms and conditions, according to company guidelines and stakeholder approvals. The ideal candidate should be comfortable … developing and maintaining long-term relationships with high-ranking and key staff within the customer’s organization and translate their business requirements into an actionable plan. The goal is to maintain all existing business and accelerate new business growth to achieve long-term success. Job Responsibilities Account Planning, Sales more »

the role As a Senior UX Researcher, you're responsible for using research to drive design, product and marketing strategies that help craft phenomenal customer experiences. You'll provide our data-hungry team with meaningful customer insights and work with designers to evaluate experience outcomes. Your role will … Design and execute end-to-end custom primary research using a wide variety of methods Define and measure success for concepts, designs, and live customer-facing experiences in partnership with designers, product managers, other researchers, data scientists and engineering. Conduct and lead empirical research to understand user behavior using … with partners and influence them to take action. Lead multiple projects independently, prioritize business objectives, and deliver high-quality work on time. Advocate for customer needs throughout the design process and ensure they align with business initiatives. Contribute, learn, grow, and have fun! This role has been categorized as more »

channel, Totaljobs on a 12 month FTC. Working in the Ecommerce and Digital department you willbe able to identify opportunities for revenue growth and customer experience improvements and be the key point of contact for eCommerce stakeholders when it comes to understanding funnel performance on the website, A/… B testing and wider customer insights. As well as this, you will be responsible for developing recommendations based on your insights and creating the right testing frameworks, analyse conversion and how customers navigate through the website, identify pain-points, and suggest ideas of what can be tested next to … making sure current tracking implementation is correct and up to date Create relevant dashboards to set benchmarks and measure the impact of changes (e.g. customer acquisition, competitor analysis, new vs returning customer behaviour) A/B testing ideation, setup and owning of Optimizely eCommerce experimentation Analysing qualitative data more »

Insight Analyst x3 - Contract Short term contract Day rate is flexible Hybrid working 1x French Speaking, 1x German Speaking, 1x Polish Speaking Apply online or contact Chelsea Hackett via Chelsea.hackett@searchability.com WHO WE ARE: We're proud to be partners with some of the world's most iconic global … to data analytics. Additionally, you'll collaborate with the wider team to craft intelligent concepts for clients to implement. As we endeavour to redefine customer-centricity for brands, your contribution will be pivotal to our success. You'll excel in tackling new challenges and demonstrate resourcefulness and proactivity within … a start-up atmosphere. INSIGHT ANALYST – ESSTENTIAL SKILLS Fluent in the French OR German OR Polish language Experience of working with Brandwatch or other equivalent social listening tools Experience with any of the following: social media management, data analytics, marketing, market/consumer research, brand strategy, innovation would be more »