51 to 75 of 104 Customer Insight Jobs

independent, fast-paced environments.Key Responsibilities:Collaborate with the product team to research and identify target Service Provider partners and key contacts within specified geographies.Utilise customer insights and segmentation to tailor content and lead generation campaigns to the target audience.Generate marketing-qualified opportunities from various sources to be followed up more »

the commercial update of their proprietary AI driven robotics.With huge financial backing from multi-million-pound business investors, they're already accumulated a healthy customer base across the Food & Beverage industry making a name for affordable automation to the masses. But they need you to take it to the … with stakeholders at all levels, from Production Manager through to CFO Attend select industry trade shows to promote the company (UK and overseas)Feedback customer insight to the product teamCustomer site visits (approx. 80% of your time)On offer to you is:A competitor salary of circa more »

Job DescriptionA global leader in the design, marketing and distribution of premium lifestyle products is seeking data scientist, to join their global customer insights team.You will be responsible for will helping the Data Science team discover the information hidden in vast amounts of customer data, as well as … to consumers. Utilising advanced analytics tools like Dataiku, you will be responsible for extracting insights, building predictive models, and generating actionable recommendations to optimise customer experiences and drive business growth.Responsibilities:Utilise Dataiku and other analytical tools to extract, clean, and explore customer data from various sources.Identify patterns, trends … and correlations within the data to uncover actionable insights.Develop predictive models and algorithms to forecast customer behaviour, preferences, next best action.Implement machine learning techniques to segment customers and personalise marketing strategies.Collaborate with cross-functional teams to enhance CRM strategies based on data-driven insights.Generate comprehensive customer profiles and more »

A global leader in the design, marketing and distribution of premium lifestyle products is seeking data scientist, to join their global customer insights team. You will be responsible for will helping the Data Science team discover the information hidden in vast amounts of customer data, as well as … to consumers. Utilising advanced analytics tools like Dataiku, you will be responsible for extracting insights, building predictive models, and generating actionable recommendations to optimise customer experiences and drive business growth. Responsibilities: Utilise Dataiku and other analytical tools to extract, clean, and explore customer data from various sources. Identify … patterns, trends, and correlations within the data to uncover actionable insights. Develop predictive models and algorithms to forecast customer behaviour, preferences, next best action. Implement machine learning techniques to segment customers and personalise marketing strategies. Collaborate with cross-functional teams to enhance CRM strategies based on data-driven insights. more »

are not limited to:Stay updated on industry trends, market conditions, and competitor activitiesGather market intelligence and provide feedback to management regarding product performance, customer preferences, and competitor strategies.Collaborate closely with the internal sales team, marketing department, and other stakeholders to align sales strategies, share customer insights, and … enhance product knowledge, sales techniques, and professional development.Manage and maintain a CRM base of existing customersEstablish and maintain strong relationships with customers to enhance customer loyalty and satisfaction.Understand customer needs via regular visits/calls to customers to promote and sell our innovative products and servicesSupport customers with … solution-oriented mindset.Proficiency in using CRM software and other sales-related tools.Technology experience preferred and an interest in Technology is a must.Previous experience in customer serviceStrong background in lead generationBe creative when faced with challenges and sharing best practice with peers.Confident to proactively work on your own and as more »

up to £61k per annum, pro rata (PAYE). In this role, you will play a pivotal part in shaping impactful and locally relevant customer experiences on a company website, aligning with strategic objectives, and leveraging data-driven insights. Your responsibilities will include contributing to the global product vision … have a strong background in experience design, digital marketing, SEO, and/or website product management. You should be adept at interpreting data and customer behaviours into actionable insights, with exceptional communication skills to articulate recommendations effectively. The ability to manage multiple projects concurrently and collaborate with international teams … crucial for success in this role.Key Responsibilities:Lead the evolution of our client website as a key platform for consumer and enterprise solutions.Utilize data, customer insights, and industry standards to identify opportunities for innovative capabilities and user experiences.Collaborate with internal and external partners to conduct various research types, including more »

alignment with Microsoft's strategic objectives and compliance requirements.Customer and Market Engagement:Engage directly with customers to understand their unique environments and cloud utilization.Utilize customer insights and market analysis to anticipate trends and drive innovation.Develop relationships with key stakeholders to gather feedback and identify opportunities for product enhancements.Ideal Candidate … interpersonal skills, with a collaborative approach to working across teams and engaging with customers and partners.Resilient and adaptable, with a passion for innovation and customer success in a fast-paced and dynamic environment.Bachelor's degree in Computer Science, Engineering, or related field; advanced degree or relevant certifications preferred.If you more »

the third largest travel insurance provider in the world. Our vision is to take the lead in the insurance industry with comprehensive products, quality customer service, competitive rates, and the latest technology, enabling all our agents and customers to have the easiest and quickest experience when carrying out quotes … Work with marketing and data analysts to ensure all required tracking is in place and that performance can be consistently reported on Use of customer insights to provide direction for business initiatives Ensure best practice customer initiatives are adopted and applied Provide exceptional customer service to internal … regulatory obligations and SLA’s Ensure all confidential information is handled in accordance with Group and partner protocols and procedures Ensure high levels of customer relationship management are maintained Rewards and Benefits: Competitive salary Company pension 25 days Annual Leave Performance based incentive Life insurance Private Health Cover Travel more »

high-performing internal regulatory functions, along with services such as regulatory strategies, UAS and USSP certification, design verification, SORA approvals, and CE marking. Our customer base includes leading drone organizations who trust in our expertise.Responsibilities:Define and develop solution level architecture, technical scope, and key interfaces for advanced drone … and UTM systems, ensuring integration with ATM and connectivity systems.Craft detailed technical system requirements derived from market and customer insights, focusing on drone operations and civil aviation authority needs.Author key technical documents such as interface control documents, system descriptions, and whitepapers, catering to both internal and external stakeholders.Collaborate with … scope and level of effort required for each discipline involved in drone and UTM solutions.This role includes occasional travel (up to 20%), primarily to customer sites and partner facilities.Basic Requirements:Bachelor’s degree in engineering, aviation, or a related technical field.At least 3+ years of relevant experience, particularly with more »

+ BENEFITS LONDON The role as a Head of Analytics will be leading a team to provide this company in-depth analysis on customer behaviour, working directly with c-suite. THE COMPANY The successful Head of Analytics will be working for tech platform that substantially helps the charity and … not-for-profit sector. This company wishes to increase their understanding of its customer's behaviour through in-depth analysis, learning about customer interactions at multiple touchpoints THE ROLE As a Head of Analytics, you will be looking at customer engagement throughout areas of the business whilst … being responsible for identifying channel-specific customer trends. More specifically, in this role you can expect to be doing the following: Benchmarking for how customer data is used and manipulated Creation of customer-related KPI's, setting success metrics for your team Hiring, centralising and growing the more »

Senior Insight Analyst/Lead Insight Analyst required to joining our rapidly expanding Customer Insight and Activation team (CIA) The Opportunity: As a Senior Insight Analyst/Lead Insight Analyst you will have the opportunity to work on multiple projects with some of our … largest projects. Reporting to the Insights Lead, you will be responsible for analysing digital behaviour in order to provide key, actionable insight and critical recommendations to our clients. This is more than just an insight role; it’s an opportuniy to help shape the digital and business strategies … or Microsoft tool suite to leverage other type of data in your analysis What you’ll be doing: Creating measurement plans that identify the customer behaviour to be tracked (you will work closely with our implementation analysts for this) Establishing detailed reporting and visualisations that help our clients understand more »

A global leader in the design, marketing and distribution of premium lifestyle products is seeking a customer data platform product manager, to join their global customer insights team. You will be responsible for leading the development of their customer data platform. The ideal candidate will understand customer … gap between business and technical teams. Responsibilities: Bridge the gap between the business and IT; ensure all requirements are documented, understood, and delivered. Own customer data platform development and product roadmap, promoting its value proposition and communicating new features to internal stakeholders. Partner and collaborate with regional customer insight teams in US and EMEA, managing best practice communication and guidelines. Serve as the first point of contact for platform-related questions and support resolution of data issues. Understand consumer privacy regulations like GDPR and work with DPO, legal, engineering, and marketing teams to ensure compliance. Work more »

Job Title: Solution Customer Success Manager Location: Shoreditch (Hybrid) Duration: 12 months contract initially with possible extension Max. Budget: £55k per annum + paid holidays + pension or £285 per day Inside IR35 The role: Client’s Expert CSM team is looking for a Customer Success Manager, Customer … Management, to work in a data centric, dynamic engagement role to help customers better leverage their client’s technology and helping us achieve our Customer Success mission of “accelerating value for our customers." This will be achieved by using a combination of success programs and high touch services to … drive measurable business outcomes. CSMs should have a good understanding of the Campaign Management and Customer Journey Orchestration space and ability to ask relevant questions to uncover and address customers specific needs. What you’ll do: Drive adoption and value: During the customer journey, review and diagnose adoption more »

the ContraForce Platform by building a globally led, digital-first scale organization aligned with customers and partners. Dedicated to one of the fastest growing customer segments, the Service Provider Growth organization is committed to delivering the global digital scale engine for our business -- this is where you come in. … achieving their business objectives through best-in-class digital engagement. Diverse and Inclusive, wellbeing, sustainability, giving and learning. If you have been described as customer obsessed and have a passion for digital-first solutions, we invite you to learn more about the ContraForce Sales organization and the value we … customers to engage digitally to help solve their business problems. We are looking for a Country Manager, UK who specializes in Security Operations for customer solutions. You will work with partners and customers to prospect for and initiate the sales engagement for ContraForce’s capabilities and platforms. ContraForce continues more »

in the move to GA4 Oversee all tag changes across the websites to ensure all data is captured in the right systems. Develop a customer insight reporting suite to support the marketing strategy. About you: working knowledge of SQL query writing to extract and transform data for reporting. more »

Support the analytics agency in the move to GA4, ensuring the marketing team has the data they need to drive paid channel performance Develop customer insight reporting suite to support marketing strategy YOUR SKILLS AND EXPERIENCE Strong technical skills in SQL and Data Visualisation Technically skilled in GA4 … Proven track-record working within customer analytics and marketing data THE BENEFITS Up to £40,000 + benefits Full-time Peterborough HOW TO APPLY If interested in this role please send your CV to Jordan Victor via the Apply Link below more »

commercial update of their proprietary AI driven robotics. With huge financial backing from multi-million-pound business investors, they're already accumulated a healthy customer base across the Food & Beverage industry making a name for affordable automation to the masses. But they need you to take it to the … with stakeholders at all levels, from Production Manager through to CFO Attend select industry trade shows to promote the company (UK and overseas) Feedback customer insight to the product team Customer site visits (approx. 80% of your time) On offer to you is: A competitor salary of more »

Customer Analyst UK Retailer ** Unfortunately my client CANNOT offer sponsorship for this role ** 💸 Up to £48k plus 15% bonus & benefits inc discounts 🏠 Once a week - Central London THE ROLE We’re hiring for a consultative Insight Analyst to join an existing team of 6, which sits in a … wider Marketing and Insights team of 60. You will be responsible for delivering bespoke segments and customer insights to end suppliers, for this national retailer. You have responsibility for all the analytics using both loyalty and non-loyalty data to enable improved customer engagement and understanding. You will … also have support from a Lead Analyst, and will manage the whole analytics pipeline from customer insights, CRM analytics and even modelling if you have the skills or are inclined to learn. They have support for all the BAU campaign reporting from an offshore team run by Accenture, so more »

a fantastic opportunity for a data professional to join a dynamic and growing team, where you will be responsible for spearheading data initiatives across Customer Analytics, Marketing, Insights, Data Science and Research. The Company Our client is a subscription-based consumer technology brand, that is growing year on year. … position will help pioneer this from a data perspective. The Role As a Director of Data, you will be responsible for: Leading teams across Customer Insight Analytics, Engineering, Data Science and Research. Champion data initiatives across marketing, commercial, product and customer experience. Lead the team from a more »

positioning based on comprehensive insights across the entire spectrum of company products. Strategize and execute product launches, establishing clear KPIs to gauge success. Channel customer insights/feedback and both primary and secondary research into the product development/improvement roadmap. Collaborate effectively with internal teams, including developers, engineers more »

Does working for an industry leader appeal to you? Do you enjoy working with multiple senior stakeholders both internal and external, this this opportunity would appeal to you. Working in the technology division, you will be liaising with a range more »

not limited to: Stay updated on industry trends, market conditions, and competitor activities Gather market intelligence and provide feedback to management regarding product performance, customer preferences, and competitor strategies. Collaborate closely with the internal sales team, marketing department, and other stakeholders to align sales strategies, share customer insights … knowledge, sales techniques, and professional development. Manage and maintain a CRM base of existing customers Establish and maintain strong relationships with customers to enhance customer loyalty and satisfaction. Understand customer needs via regular visits/calls to customers to promote and sell our innovative products and services Support … Proficiency in using CRM software and other sales-related tools. Technology experience preferred and an interest in Technology is a must. Previous experience in customer service Strong background in lead generation Be creative when faced with challenges and sharing best practice with peers. Confident to proactively work on your more »

not limited to: Stay updated on industry trends, market conditions, and competitor activities Gather market intelligence and provide feedback to management regarding product performance, customer preferences, and competitor strategies. Collaborate closely with the internal sales team, marketing department, and other stakeholders to align sales strategies, share customer insights … knowledge, sales techniques, and professional development. Manage and maintain a CRM base of existing customers Establish and maintain strong relationships with customers to enhance customer loyalty and satisfaction. Understand customer needs via regular visits/calls to customers to promote and sell our innovative products and services Support … Proficiency in using CRM software and other sales-related tools. Technology experience preferred and an interest in Technology is a must. Previous experience in customer service Strong background in lead generation Be creative when faced with challenges and sharing best practice with peers. Confident to proactively work on your more »

of improvement and optimisation to enhance campaign performance Prepare and present regular reports and dashboards to communicate key findings, insights, and recommendations to stakeholders. Customer insights Analyse customer data and behaviour to understand preferences, needs, and purchasing Skills and Experience Proficiency in data analytics tools and platforms (e.g. more »

Data Analyst Sales and Marketing Data/Customer Journey/Performance Analysis Rate: Circa £350/day Outside IR35 Contract Length: 6 weeks initially Location: Fully Remote – Office in London We are working with a Niche Global Consultancy that provides its customers with solutions to overcome challenges around security … Sales and Marketing Function. You will be collecting, mining, analysing, and interpreting sales and marketing data. This will be to create an understanding of customer behaviour trends and optimising processes through data-led insights and recommendations, to improve marketing operations and performance. The organisation is a Microsoft Gold partner … be working with MS Dynamics (Newly implemented). Experience Required: Be able to Collect/Mine/Analyse and interpret data Experience with delivering Customer insights and understanding the customer journey Reporting/Analysing on the performance of Data Visualisation tools: Power BI, Tableau and excel Backend Analytics more »