69 Customer Insight Jobs

plans. Assists the team in achieving specific goals for each product, including evaluating product performance, and identifying innovations to deliver business value and address customer needs to improve the product's performance. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to … for the product team and ensure alignment with senior leadership (e.g., SPO, Dir, etc.). Creates and/or maintains key product documentation (e.g., customer journey map, technical specs, process mapping, etc.). Identifies and defines key non-functional requirements (e.g., security, availability, performance, etc.) to achieve necessary product … enhance existing products, or improve performance. Interacts and collaborates with stakeholders on key product considerations and aligns with product vision, features and roadmap. Leverages customer insights, feedback, financials, compliance, and risk data to define product features and roadmap in partnership with other SMEs. Contributes to defining the Minimum Viable more »

plans. Assists the team in achieving specific goals for each product, including evaluating product performance, and identifying innovations to deliver business value and address customer needs to improve the product's performance. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to … for the product team and ensure alignment with senior leadership (e.g., SPO, Dir, etc.). Creates and/or maintains key product documentation (e.g., customer journey map, technical specs, process mapping, etc.). Identifies and defines key non-functional requirements (e.g., security, availability, performance, etc.) to achieve necessary product … enhance existing products, or improve performance. Interacts and collaborates with stakeholders on key product considerations and aligns with product vision, features and roadmap. Leverages customer insights, feedback, financials, compliance, and risk data to define product features and roadmap in partnership with other SMEs. Contributes to defining the Minimum Viable more »

to see each other in person to collaborate! ElectraLink is a growing company, operating at the heart of the UK energy market with unrivalled insight into the challenges and opportunities faced by the industry. Our data hub supports the development of a more efficient energy market that is accommodating … the UK energy industry also gives us a unique capability to provide other services crucial to the gas and electricity markets including: · Unique market insight through analysis of the DTS market data that we process in our central industry role. · Partnering in the implementation and change management of energy … you will do: Be a champion of the ElectraLink dataset and an expert in the use of data in digital journeys to improve end customer experiences. Understand the DTS dataset and how this supports the energy market. Create and maintain a prioritized backlog of features and enhancements for our more »

and banking partners. Develop a progressive and innovative product roadmap, working with IT colleagues, to deliver further revenue growth, underpinned by strong market and customer insights. Lead the go to market plans for these products and propositions. Measure and report against a set target of customer and financial … teams, gaining buy-in for go to market plans Lead innovation and develop new revenue opportunities for the Card Services business, reviewing market/customer insights and working closely with partners to execute effectively The person: Commercially astute with demonstrable capability of owning a P&L Demonstrate tenacity and … new revenue growth opportunities Combines strategic thinking with demonstrable hands on product and propositions experience Good understanding of technology, IT and legal standards Highly customer focused Highly organised with planning/project skills Strong attention to detail Enjoys working at pace and takes the team with them Excellent written more »

the best offering to our customers. Key Accountabilities: · Strategic Leadership: Develop and implement a forward-thinking Technology and Change strategy that uses market trends, customer insights, and competitive analysis to position LBG as a premier player in the Crown Dependencies market. Be a key contributor to the Crown Dependencies … business units to form positive relationships based on trust with a wide variety of senior stakeholders. · Effectiveness: Make significant step change improvements in key customer experience metrics and service satisfaction, for example NPS · Thought Leadership: Help lead the development and implementation of solutions that require a multi-disciplinary approach … and attendance at agile meetings to form a view on progress, status, risks and issues, resolving high priority issues affecting delivery. · Emotional Intelligence - Uses customer/colleague input to anticipate needs and steer targeted and outcome-focused plans. · Leadership & Culture - Experience of leading a team and applying situational judgement more »

Insight Analyst x3 - Contract Short term contract Day rate is flexible Hybrid working 1x French Speaking, 1x German Speaking, 1x Polish Speaking Apply online or contact Chelsea Hackett via Chelsea.hackett@searchability.com WHO WE ARE: We're proud to be partners with some of the world's most iconic global … to data analytics. Additionally, you'll collaborate with the wider team to craft intelligent concepts for clients to implement. As we endeavour to redefine customer-centricity for brands, your contribution will be pivotal to our success. You'll excel in tackling new challenges and demonstrate resourcefulness and proactivity within … a start-up atmosphere. INSIGHT ANALYST – ESSTENTIAL SKILLS Fluent in the French OR German OR Polish language Experience of working with Brandwatch or other equivalent social listening tools Experience with any of the following: social media management, data analytics, marketing, market/consumer research, brand strategy, innovation would be more »

the third largest travel insurance provider in the world. Our vision is to take the lead in the insurance industry with comprehensive products, quality customer service, competitive rates, and the latest technology, enabling all our agents and customers to have the easiest and quickest experience when carrying out quotes … Work with marketing and data analysts to ensure all required tracking is in place and that performance can be consistently reported on Use of customer insights to provide direction for business initiatives Ensure best practice customer initiatives are adopted and applied Provide exceptional customer service to internal … regulatory obligations and SLA’s Ensure all confidential information is handled in accordance with Group and partner protocols and procedures Ensure high levels of customer relationship management are maintained Rewards and Benefits: Competitive salary Company pension 25 days Annual Leave Performance based incentive Life insurance Private Health Cover Travel more »

We are excited to be supporting Rochdale Boroughwide Housing (RBH) on the search for their Director of Data and Insight who will have responsibility for delivering Business Intelligence and Performance Management Strategies. They will drive a step change in the maturity of provision and use of insight and … foundations through good governance, and managing money and risk well Key area of work: Lead the development and delivery of the organisations data and insight strategy. Provide leadership for a team of data analysts focused on supporting the business with relevant data and analyses to drive business performance. Lead … to a future where data is the underpinning asset that drives all business decisions. Develop and own the group strategies for Business Intelligence and Customer Insight. Advise the Executive Team, Board and wider leadership team and provide high quality business intelligence to inform high-level strategic and operational decision more »

seeking individuals who possess 1 or more of the following skill areas: Business Analysis Data and Analytics Digital Transformation Due Diligence Market Research and Customer Insights Marketing and Sales Strategy Product Management Project Management Sales and Customer Engagement Technology and IT If you are a digital expert, a more »

with Microsoft and other partners to stay ahead of cloud technologies and marketplace changes. Ensure alignment with Microsoft's strategic objectives and compliance requirements. Customer and Market Engagement: Engage directly with customers to understand their unique environments and cloud utilization. Utilize customer insights and market analysis to anticipate … skills, with a collaborative approach to working across teams and engaging with customers and partners. Resilient and adaptable, with a passion for innovation and customer success in a fast-paced and dynamic environment. Bachelor's degree in Computer Science, Engineering, or related field; advanced degree or relevant certifications preferred. more »

vendors, and customers to drive product excellence from inception to decommissioning. If youre an experienced IT professional with a flair for strategic thinking and customer-centric solutions, this opportunity is tailor-made for you. Key Responsibilities: Technical Solutions : Develop repeatable solutions that align with business requirements. Leverage existing product … solution opportunities across our entire ITL product portfolio. Budget-Friendly Solution s: Ensure that proposed Managed IT/Managed Network solutions align positively with customer budgets. Effective Communication: Present proposals at all levelswhether its the Board, managers, or end-users. Your well-compiled customer documentation will be the … Collateral: Collaborate with Marketing to create product collateral that stands out in a competitive market. What we're looking for: Essential: 4 Years of Customer-Facing Experience: Youve honed your skills in product management within the Managed IT/Managed Services domain. Your ability to understand customer needs more »

implement comprehensive marketing plans for payroll software products, aligned with company goals and objectives Collaborate with cross-functional teams, including product development, sales, and customer success, to ensure the successful launch and adoption of payroll solutions Craft compelling product positioning and messaging that resonates with diverse audiences, highlighting the … of payroll offerings Manage the end-to-end execution of product launches, ensuring the timely delivery of marketing assets and campaigns Analyze market trends, customer insights, and competitive landscape to inform marketing strategies and identify growth opportunities within the payroll software space Payroll Product Marketing Director - Required Skills & Experience … engage and persuade diverse stakeholders Strong analytical and project management abilities, with a track record of driving results in a fast-paced environment Deep customer empathy and the ability to craft narratives that resonate with both existing and future customers Proficiency in English is a must; experience working in more »

Role: Digital Analyst Salary: £50'000 Location: Bristol HQ - hybrid working Join a digital experience agency that use customer insights and leverage data to improve customer experience for their clients. They are looking for a Digital Analyst to help increase the capabilities within their analytics team. Experience Required more »

Role: Digital Analyst Salary: £50'000 Location: Bristol HQ - hybrid working Join a digital experience agency that use customer insights and leverage data to improve customer experience for their clients. They are looking for a Digital Analyst to help increase the capabilities within their analytics team. Experience Required more »

the market. Your work will directly influence how our client's products are perceived and will drive their commercial success. Core Responsibilities Market and Customer Research: Conduct thorough research to understand market trends and customer needs, guiding the strategic positioning of our products. Product Messaging and Positioning: Develop … the creation and maintenance of clear and effective process flows and diagrams. Skills and Qualifications Strong Analytical Skills: Ability to analyse market data and customer insights to inform effective marketing strategies. Excellent Communication: Proficient in creating and delivering presentations, and clear, persuasive writing for varied audiences. Project Management: Experience … from inception to completion, meeting deadlines, and coordinating across teams. Technical Aptitude: Comfortable understanding and discussing technical product details and how they translate into customer benefits. Creative Thinking: Capable of generating innovative ideas for content and marketing strategies that differentiate our products in the market. more »

and private companies). Work closely with Project Managers, Consultants and a technical team. Learn more about the Power Platform (including Power Automate, Portals, Customer Insights) Collaborate with end-user clients and put forward your expert views. Continually develop your own knowledge and skills. Remote working, in the UK … You should have plenty of D365 CE Development experience. You'll understand many functional modules and design of Microsoft Dynamics. Naturally keen to solve customer problems and help businesses to grow. Able to work with senior and C-level executives. Based in the UK - happy for you to be more »

key company stakeholders both internally and externally. • Collaborate with members of the leadership team to drive new projects and developments based on industry and customer insights. • Work with internal teams on the development of an integration’s roadmap. • Manage the internal sales pipeline by supporting work on NDAs, contracts … with competitor news and update internal teams. Requirements: • At least 2-4 years’ experience in a commercial role • Good organisational skills • Experience in a customer facing role • Excellent communication skills • Ability to build strong leverageable client relationships. • Experience in the online gaming sector • Data literate – strong analytical skills, to more »

investment from leading tech figures. The Product Marketing Manager will be at the core of their product communication strategy, working closely with Sales, Product, Customer Success and Engineering teams to drive strategy and growth. You will establish a product marketing approach designed to elevate relationships with customers and consistently … growth mindset focused on initiatives that drive high impact. Track record of managing successful product launches, with a strong understanding of market dynamics and customer needs. Experience working within cross-functional teams of Sales, Product, Customer Success, and Engineering teams to drive strategy and business decisions. Ability to … translate customer insights and sales needs into Go-To-Market (GTM) fundamentals. Adaptability in an agile environment with competing and changing priorities Package Salary between £70,000 to £80,000 Equity Flexible working schedule. 25 days annual leave plus public holidays. Private health and dental insurance. Whatever tech equipment more »

Manager to drive quality of products in our growing community pharmacy function. You will have extensive experience driving the development of products through understanding customer insights and stakeholder requirements. If you want to be part of a company where you are valued and a role that allows you to … of the product management backlog, defining Epics and refining features to create a stable product roadmap which maintains a strategic focus in line with customer & stakeholder requirements. Other key responsibilities and accountabilities will include; Accountability for the end-to-end product lifecycle management Gather market research and customer … to internal and external stakeholders Using agile development principles, work collaboratively to define features, sequenced and delivered in a way that will deliver optimal customer and business value. Who you’ll be We need you to be an experienced Product Manager with a passion for innovation and developing products more »

area based in Huntingdon Provides technical service support on the inspection, repair, and calibration of Mindray products for customers within Nation-wide. Respond to customer calls during office hours, Monday to Friday. Maintains positive, professional communications with customers, and service team members. Maintains accurate records of own spare parts … skills are essential. Technically proficient in the troubleshooting, repair, and calibration of Electronic Medical equipment, or demonstrate experience in working on similar electronic equipment. Customer-oriented, with good interpersonal, verbal, and written communication skills. Well-organized in workshop facilities, including supervision of workshop technicians and apprentices. Well-organised, able … in UK without the requirement of company sponsorship. Our goal is to continuously improve and sustain an inclusive culture in which diversity provides deeper customer insights and creates a competitive advantage in the markets we serve. By attracting, developing, and engaging the best team of diverse, empowered associates, we more »

owning the site's end-to-end performance. Given the product range and growing subscription model the role has emphasis on someone who loves customer journey optimisation, testing and driving sales online. You will be responsible for setting up best practices using expert merchandising and UX experience. As the … multivariate testing to maximise conversion and engagement on the website Optimise relevant data capture/management with the view of building segmentation and gaining customer insights Create detailed customer journey flows with actionable trigger points to drive conversion and engagement, upsell and improve LTV You? An experienced ecommerce more »

and technology industry. Through Strategy and M&A, they provide clarity and direction to their clients. Their work is underpinned by data and real customer insights. The role: Manage multiple work streams or a small project by yourself. Help clients make the right investment decisions and drive long-lasting … value through a deep understanding of customer needs, combined with quantitative analyses. Help develop growth and go-to-market strategies. Required background: 2-7 years Strategy Consulting experience. Telecommunications, Media or Technology industry experience. Growth strategy, M&A pipeline development and Commercial due diligence is essential. Benefits: Collaborative work more »

Are you a strategic sales expert who thrives on strengthening partnerships and unlocking growth? Do you love leveraging customer insights to deliver value and strengthen loyalty? Our client are seeking an accomplished Strategic Account Executive to maximise revenue across an international portfolio of high-value education sector clients and … Competitive salary with performance incentives 25 days annual leave (rising to 30) Employer pension contribution Training and development opportunities If you are a motivated, customer-focused sales expert eager to drive mutual growth through strategic account management, we want to hear from you. This is a chance to play more »

owning the site's end-to-end performance. Given the product range and growing subscription model the role has emphasis on someone who loves customer journey optimisation, testing and driving sales online. You will be responsible for setting up best practices using expert merchandising and UX experience. As the … multivariate testing to maximise conversion and engagement on the website Optimise relevant data capture/management with the view of building segmentation and gaining customer insights Create detailed customer journey flows with actionable trigger points to drive conversion and engagement, upsell and improve LTV You? An experienced ecommerce more »