51 to 75 of 91 Customer Insight Jobs

an accurate view of pipeline and actions to achieve closure.Negotiate and secure client contracts, maximising commercial opportunity but minimising risk for the firm.Managing some customer relationships, both new and existing for the firm to identify opportunities to sell our suite of solutions.Be able to qualify opportunities through early analysis … by collecting data and detailed information from customers.Supporting customers through the implementation of solutionsProvide customer insight back to the business to help develop our proposition to the marketplaceProactively builds credibility by continually developing technical, industry, segment and market knowledge.Identifies and engages in industry forums, networking opportunities and Linkedin more »

days. The Role: As the Product and Engineering Leader, you'll lead our pursuit of technical and architectural excellence with a strong focus on customer-centricity. Your role is pivotal in merging leadership prowess with deep technical insight to drive strategic decisions and innovations. You'll ensure our … customers, catering to their evolving needs across diverse industries. Key Responsibilities: Strategic Focus: Actively engage with customers to understand their needs and challenges. Translate customer insights into actionable product and engineering requirements, ensuring our solutions are not only innovative but also highly relevant and adaptable across different industries. Technical … excellence in Cloud-native and SaaS best practices. Product Strategy & Roadmap Development: Collaborate with executive leadership to define the technical vision and strategy, integrating customer insights to steer a market-driven product roadmap. Accountable for product and engineering delivery timelines. Leadership & Culture Building: Inspire a customer-centric culture more »

passion for leveraging technology to drive business success, they empower insurance professionals with cutting-edge tools to enhance efficiency, streamline processes, and deliver exceptional customer experiences. As a pivotal member of their product management team, you will play a key role in defining, prioritizing, and delivering CRM features and … functionalities that align with their strategic objectives and exceed customer expectations. Product Owner Responsibilities: Product Vision and Strategy : Collaborate with stakeholders to develop and articulate a clear product vision and strategy for the CRM platform, ensuring alignment with business goals and customer needs. Roadmap Development : Lead the creation … prioritize initiatives and drive product evolution. Requirement Gathering : Work closely with customers, internal teams, and subject matter experts to gather and analyse requirements, translating customer insights into actionable product features and enhancements. Feature Prioritization : Define and prioritize user stories and product backlog items based on value, complexity, and strategic more »

the capabilities of the Microsoft Dynamics 365 and Power Platform solution set effectively and professionally to enable us to continue to expand our substantial Customer Engagement practice. Key Responsibilities Build, develop and deliver compelling tailored demonstrations of end-to-end solutions for prospective customers Analyze clients' business requirements Develop … comfortable presenting at Senior Executive/Board level Ability to develop and articulate a client solution vision and roadmap Knowledge of Microsoft Dynamics 365 Customer Engagement solutions including the Sales, Customer Service and Customer Insights apps Knowledge of the Microsoft Power Platform including Canvas Apps, Power Automate more »

and communication skills. • Self-motivated and proactive with proven creative, problem-solving, and critical thinking capabilities. Description: • Support the Marketing and Sales teams with customer insights and analytics that inform and fulfill strategic objectives and goals. • Provide Web analytics support to Marketing stakeholders (e.g. producing ad-hoc custom dashboards … supporting stakeholders). • Ensure operational excellence by maintaining and improving existing insights development and web reporting processes. • Quantify the impact of marketing initiatives on customer success and future behavior. • Drive business analytics projects through all phases, including data quality, data analysis, data visualization, and presentation of results and deliverables. … Monitor usage metrics, understanding business-based explanations for large scale trends and patterns in customer lifecycle behavior. • Develop data models and analytical tools for ongoing audience segmentation, benchmarking, trending and competitive analysis. • Build dashboards, reports and presentations. • Collaborate with cross-functional team, including Marketing, Sales, Data Insights and Engineering. more »

not limited to: Stay updated on industry trends, market conditions, and competitor activities Gather market intelligence and provide feedback to management regarding product performance, customer preferences, and competitor strategies. Collaborate closely with the internal sales team, marketing department, and other stakeholders to align sales strategies, share customer insights … knowledge, sales techniques, and professional development. Manage and maintain a CRM base of existing customers Establish and maintain strong relationships with customers to enhance customer loyalty and satisfaction. Understand customer needs via regular visits/calls to customers to promote and sell our innovative products and services Support … Proficiency in using CRM software and other sales-related tools. Technology experience preferred and an interest in Technology is a must. Previous experience in customer service Strong background in lead generation Be creative when faced with challenges and sharing best practice with peers. Confident to proactively work on your more »

not limited to: Stay updated on industry trends, market conditions, and competitor activities Gather market intelligence and provide feedback to management regarding product performance, customer preferences, and competitor strategies. Collaborate closely with the internal sales team, marketing department, and other stakeholders to align sales strategies, share customer insights … knowledge, sales techniques, and professional development. Manage and maintain a CRM base of existing customers Establish and maintain strong relationships with customers to enhance customer loyalty and satisfaction. Understand customer needs via regular visits/calls to customers to promote and sell our innovative products and services Support … Proficiency in using CRM software and other sales-related tools. Technology experience preferred and an interest in Technology is a must. Previous experience in customer service Strong background in lead generation Be creative when faced with challenges and sharing best practice with peers. Confident to proactively work on your more »

design and execute against agreed operating plans Manage a staff of 2-3 including a Product Data analyst and 1-2 operations managers Analyse customer insights to assess overall product health and influence product strategy Lead roadmap communications process–collaborate with product managers and cross functional stakeholders to ensure … to refine and get early advocacy for new features Organise and lead team rituals such as offsites, workshops and functional communities Develop insights from customer feedback including NPS, customer satisfaction surveys and feature requests Communication skills might sound a bit Cliche, but this role will expose you to more »

drive sales growth through a wide range of globally recognised e-commerce platforms from Amazon to eBay to Decathlon and will aim to optimise customer online experiences and use data to improve performance. This role will be responsible for Coordinating and growing the eCommerce and Amazon capabilities globally. Managing … maintaining and updating the E-commerce platform (s). Monitor and analyse market trends, customer behaviour and competitor activities. Create and manage marketing campaigns, including email marketing, social media advertising, SEO/SEM and affiliate marketing. Analyse data including web analytics and customer insights. Monitor and respond to … customer feedback. Prepare reports on key metrics, sales trends, customer behaviour and campaign effectiveness. Implement strategies to increase sales, improve product rankings, and maximize revenue on the Amazon platform. Leveraging Amazon Brand Analytics or other third-party analytics tools looking at Search frequency, Market Basket Analysis, Repeat purchase more »

understanding how existing customers use the extranet and public website estate. • Roll-out of a comprehensive approach to event and conversion tracking for core customer audiences across websites and extranet platform using GTM. • Working with local marketing teams to implement call tracking technologies such as ResponseTap and Google Call … KPIs, dashboards and reports through the implementation of scripts. • Maintenance of country-specific PPC optimisation scripts to enable continuous status reporting through automation. • Provide customer insights to assist in the development of content marketing plans to target and convert the most profitable customers. • Assist in the management of PPC … at devising and implementing scripts to automate manual processes for large datasets. • Hand's on PPC and SEO experience in monitoring and targeting core customer audiences to increase acquisition. • Highly numerate and analytical, able to work with large amounts of data to extract clear customer focused insights. • Excellent more »

for one or several of the company’s largest and most important customers. You will focus on the successful implementation and delivery of agreed customer programs and projects globally, by ensuring that the execution of such services fulfil the customer promise at a country and regional level. Additionally … you will identify, develop, and add new revenue opportunities related to your assigned customer(s), define the “Win-plan” for each proposal, serve as the overall proposal champion and negotiate the required contractual terms and conditions, according to company guidelines and stakeholder approvals. The ideal candidate should be comfortable … developing and maintaining long-term relationships with high-ranking and key staff within the customer’s organization and translate their business requirements into an actionable plan. The goal is to maintain all existing business and accelerate new business growth to achieve long-term success. Job Responsibilities Account Planning, Sales more »

the role As a Senior UX Researcher, you're responsible for using research to drive design, product and marketing strategies that help craft phenomenal customer experiences. You'll provide our data-hungry team with meaningful customer insights and work with designers to evaluate experience outcomes. Your role will … Design and execute end-to-end custom primary research using a wide variety of methods Define and measure success for concepts, designs, and live customer-facing experiences in partnership with designers, product managers, other researchers, data scientists and engineering. Conduct and lead empirical research to understand user behavior using … with partners and influence them to take action. Lead multiple projects independently, prioritize business objectives, and deliver high-quality work on time. Advocate for customer needs throughout the design process and ensure they align with business initiatives. Contribute, learn, grow, and have fun! This role has been categorized as more »

Media Insight Analyst Up to £60,000 Hybrid - London A great opportunity to join a leading marketing agency as a Media Insight Analyst THE COMPANY The business is a subsidiary of one of the world's largest marketing agencies with over 1000 people spread out across 13 offices. … brands by bringing together all marketing activity into one-connected ecosystem, with a laser focus on generating outcomes. Joining the team as a Media Insight Analyst, you will be responsible for providing insight into the performance of paid social and display campaign activity for one of the businesses … major clients, unlocking audience and customer insight. Acting as the primary POC for data and insights contact for the business. THE ROLE AND RESPONSIBILITIES Pulling together multiple media metrics from on and offline sources to support marketing effectiveness story Extract client data to join with datasets to tell a more »

Customer Insights Analyst (6 Month FTC) | Health & Fitness | London/Hybrid | Up to £55,000 DOE We are working on a fantastic opportunity with a rapidly expanding health & fitness company who are looking to hire a Customer Insights Analyst on a 6-Month FTC starting ASAP! The Company … They pride themselves on having strong, embedded values and an easy-going culture that ensures they put their people first. The Role As the Customer Insights Analyst, you'll be responsible for developing and enhancing their Analytics & Insight capability, especially with efforts around customer retention. You'll … focus on understanding behaviours & trends of their member base to drive business impact and make actionable change The Candidate Key attributes of the suitable Customer Insights Analyst include: 2+ years’ experience working in a customer/commercial analytics role Proficiency with the use of analytical tools such as more »

channel, Totaljobs on a 12 month FTC. Working in the Ecommerce and Digital department you willbe able to identify opportunities for revenue growth and customer experience improvements and be the key point of contact for eCommerce stakeholders when it comes to understanding funnel performance on the website, A/… B testing and wider customer insights. As well as this, you will be responsible for developing recommendations based on your insights and creating the right testing frameworks, analyse conversion and how customers navigate through the website, identify pain-points, and suggest ideas of what can be tested next to … making sure current tracking implementation is correct and up to date Create relevant dashboards to set benchmarks and measure the impact of changes (e.g. customer acquisition, competitor analysis, new vs returning customer behaviour) A/B testing ideation, setup and owning of Optimizely eCommerce experimentation Analysing qualitative data more »

strategy to establish the company as a market player in renewable energy solutions, driving revenue growth and profitability. Lead market research, competitive analysis, and customer insights to identify emerging trends, market opportunities, and customer needs in the renewable energy sector. Drive product innovation and development by conceptualizing, prioritizing … Collaborate closely with executive leadership, cross-functional teams, and external partners to set strategic priorities, deploy go-to-market initiatives. Establish and maintain key customer relationships, serving as a trusted advisor and strategic partner to drive value creation, address customer needs, and foster long-term partnerships. Provide leadership … industry trends, with expertise in PV solar, battery storage, inverters, and energy management systems. Proven ability to build and nurture strategic partnerships, alliances, and customer relationships to achieve business objectives and drive sustainable growth. Strong analytical skills with the ability to analyze market data, financial metrics, and performance indicators more »

meets the requests from stakeholders and customers. This requires a fundamental understanding of the business and its constraints (financial, marketing, compliance, legal, service, the customer environment, the technical capabilities, the user experience, etc.) in order to provide a solution that satisfies all stakeholders and customers Actively manages and escalates … risk and customer-impacting issues within the day-to-day role to management. Responsibilities Ensures an outcome for a product is delivered that meets the requests from stakeholders and customers. This requires a fundamental understanding of the business and its constraints (financial, marketing, compliance, legal, service, the customer … capabilities, the user experience, etc.) in order to provide a solution that satisfies all stakeholders and customers . Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management. Interacts and collaborates with stakeholders on key product considerations and aligns with product vision more »

plans. Assists the team in achieving specific goals for each product, including evaluating product performance, and identifying innovations to deliver business value and address customer needs to improve the product's performance. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to … for the product team and ensure alignment with senior leadership (e.g., SPO, Dir, etc.). Creates and/or maintains key product documentation (e.g., customer journey map, technical specs, process mapping, etc.). Identifies and defines key non-functional requirements (e.g., security, availability, performance, etc.) to achieve necessary product … enhance existing products, or improve performance. Interacts and collaborates with stakeholders on key product considerations and aligns with product vision, features and roadmap. Leverages customer insights, feedback, financials, compliance, and risk data to define product features and roadmap in partnership with other SMEs. Contributes to defining the Minimum Viable more »

and banking partners. Develop a progressive and innovative product roadmap, working with IT colleagues, to deliver further revenue growth, underpinned by strong market and customer insights. Lead the go to market plans for these products and propositions. Measure and report against a set target of customer and financial … teams, gaining buy-in for go to market plans Lead innovation and develop new revenue opportunities for the Card Services business, reviewing market/customer insights and working closely with partners to execute effectively The person: Commercially astute with demonstrable capability of owning a P&L Demonstrate tenacity and … new revenue growth opportunities Combines strategic thinking with demonstrable hands on product and propositions experience Good understanding of technology, IT and legal standards Highly customer focused Highly organised with planning/project skills Strong attention to detail Enjoys working at pace and takes the team with them Excellent written more »

and behave, and how to build brand awareness and acquire customers in the Middle East. You will be the voice of the Middle East customer in the business and use data-driven insights to inform how we innovate. You will be responsible for total Middle East GMV (revenue), site … Create and own trading calendars for our ecommerce sites in the Middle East Own the analytical and CRO tools that will help unlock greater insight to build hypotheses and then test in order to generate incremental output against your KPIs. Own all visual merchandising for the ecommerce sites in … tools you need to deliver your objectives, quickly resolving any short-term bugs or general functionality issues. Build expert knowledge in the Middle East customer insights, retail benchmarking, consumer trends, ecommerce trends, payment landscape, logistics landscape and marketing best practices. Be the voice of the Middle East within Localised more »

an initial focus on the UK.Responsibilities:Conceive and execute go-to-market plans ensuring Gemini’s consumer strategy is on-point to accelerate new customer acquisition and greater activation and engagement from existing customers, capturing market share, and delivering the company’s significant potential in the digital asset space … the latest industry developments and possess a strong understanding of Gemini’s corporate vision, strategic objectives, products, competition, and positioning in the industryProvide local customer insights to inform product, marketing, and investment decisions to the relevant internal teams to inform product, marketing, and investment decisions. Work with product and … each market to ensure success. Develop and get buy-in for business cases to ensure prioritization on product roadmapsPlay a proactive role in the customer-facing activities of the company, personally driving new sales activity. Proactively seek opportunities to scale the business in the regionBeing the face for Gemini more »

the best offering to our customers. Key Accountabilities: · Strategic Leadership: Develop and implement a forward-thinking Technology and Change strategy that uses market trends, customer insights, and competitive analysis to position LBG as a premier player in the Crown Dependencies market. Be a key contributor to the Crown Dependencies … business units to form positive relationships based on trust with a wide variety of senior stakeholders. · Effectiveness: Make significant step change improvements in key customer experience metrics and service satisfaction, for example NPS · Thought Leadership: Help lead the development and implementation of solutions that require a multi-disciplinary approach … and attendance at agile meetings to form a view on progress, status, risks and issues, resolving high priority issues affecting delivery. · Emotional Intelligence - Uses customer/colleague input to anticipate needs and steer targeted and outcome-focused plans. · Leadership & Culture - Experience of leading a team and applying situational judgement more »

Insight Analyst x3 - Contract Short term contract Day rate is flexible Hybrid working 1x French Speaking, 1x German Speaking, 1x Polish Speaking Apply online or contact Chelsea Hackett via Chelsea.hackett@searchability.com WHO WE ARE: We're proud to be partners with some of the world's most iconic global … to data analytics. Additionally, you'll collaborate with the wider team to craft intelligent concepts for clients to implement. As we endeavour to redefine customer-centricity for brands, your contribution will be pivotal to our success. You'll excel in tackling new challenges and demonstrate resourcefulness and proactivity within … a start-up atmosphere. INSIGHT ANALYST – ESSTENTIAL SKILLS Fluent in the French OR German OR Polish language Experience of working with Brandwatch or other equivalent social listening tools Experience with any of the following: social media management, data analytics, marketing, market/consumer research, brand strategy, innovation would be more »

the third largest travel insurance provider in the world. Our vision is to take the lead in the insurance industry with comprehensive products, quality customer service, competitive rates, and the latest technology, enabling all our agents and customers to have the easiest and quickest experience when carrying out quotes … Work with marketing and data analysts to ensure all required tracking is in place and that performance can be consistently reported on Use of customer insights to provide direction for business initiatives Ensure best practice customer initiatives are adopted and applied Provide exceptional customer service to internal … regulatory obligations and SLA’s Ensure all confidential information is handled in accordance with Group and partner protocols and procedures Ensure high levels of customer relationship management are maintained Rewards and Benefits: Competitive salary Company pension 25 days Annual Leave Performance based incentive Life insurance Private Health Cover Travel more »

with Microsoft and other partners to stay ahead of cloud technologies and marketplace changes. Ensure alignment with Microsoft's strategic objectives and compliance requirements. Customer and Market Engagement: Engage directly with customers to understand their unique environments and cloud utilization. Utilize customer insights and market analysis to anticipate … skills, with a collaborative approach to working across teams and engaging with customers and partners. Resilient and adaptable, with a passion for innovation and customer success in a fast-paced and dynamic environment. Bachelor's degree in Computer Science, Engineering, or related field; advanced degree or relevant certifications preferred. more »