Customer Journey Map Jobs in London

13 Customer Journey Map Jobs in London

Product Manager

London, England, United Kingdom
Hybrid / WFH Options
Palladium Digital
robust, user-centric solutions, fostering effective communication and cooperation Create high-quality output for clients that is impactful, meaningful, and inspiring, ranging from customer journey maps, product roadmaps to digital products that meet client objectives Build strong, lasting relationships with your clients and identify and act more »
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Product Owner

London, England, United Kingdom
Hybrid / WFH Options
Aventum Group
They will be primarily responsible for maximising the value delivered by the Scrum team by ensuring that the team backlog is aligned with customer and stakeholder needs, including managing the Scrum team. Responsibilities: They collaborate with prospective users and clients to understand and anticipate their needs and translate … into product requirements. Defines product roadmap with input from all relevant stakeholders based on the product vision. Works with market research and creates customer journey maps and empathy maps as needed. Manage the product backlog (Epics, Features, Stories) and prioritise the backlog with stakeholders. Create and … with Hold backlog refinement sessions. Hold team ceremonies. Accepts stories as done, ensuring the detailed acceptance criteria have been met. Acts as a customer for team questions. Typically runs the Show and Tell sessions for internal or external business stakeholders. Creates process maps, wireframes and data flow diagrams. more »
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Data Strategist

London Area, United Kingdom
VCCP
mix, leading everything from social media or launch campaigns to DM and web build. We also provide very senior strategic planning for clients, customer journey mapping and helping clients to envision their future business, beyond just communications. OUR CULTURE: The VCCP Partnership has a unique culture … that a good idea can come from anywhere Take responsibility ABOUT THE ROLE: The Data Strategist will be a vital part of the customer team in the UK. Working with a team of data, customer experience and customer engagement specialists, they will be responsible more »
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Senior Product Manager - Future Talent Pool

South East London, England, United Kingdom
Staffworx
Job DescriptionStaffworx are looking to plan for pipeline business and future talent pool in the field of Senior Agile Product Manager for large customer in the insurance sector.Working as Lead Product Manager/Digital Product Manager Senior Product Manager – General Insurance Digital Products Role & Responsibilities :🔰 Partner with client … leads, and architects to frame business goals and value pools from which we can shape product propositions that provide transformative business outcomes and customer experience🔰 Develop product vision, strategy, market/user research, by keeping the customer at the centre of everything we do while using … design thinking tools🔰 Represent client in ideation workshops with cross-functional leaders where you identify new ideas, customer needs, pain points, and solution options🔰 Develop solution hypotheses iteratively, based on user research, and industry and market trend analysis🔰 Establish customer journey mapping to guide more »
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Senior Product Manager - Future Talent Pool

London, England, United Kingdom
Staffworx
Staffworx are looking to plan for pipeline business and future talent pool in the field of Senior Agile Product Manager for large customer in the insurance sector. Working as Lead Product Manager/Digital Product Manager Senior Product Manager – General Insurance Digital Products Role & Responsibilities : 🔰 Partner with client … leads, and architects to frame business goals and value pools from which we can shape product propositions that provide transformative business outcomes and customer experience 🔰 Develop product vision, strategy, market/user research, by keeping the customer at the centre of everything we do while using … design thinking tools 🔰 Represent client in ideation workshops with cross-functional leaders where you identify new ideas, customer needs, pain points, and solution options 🔰 Develop solution hypotheses iteratively, based on user research, and industry and market trend analysis 🔰 Establish customer journey mapping to guide more »
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Digital UX/UI Lead

London Area, United Kingdom
Hybrid / WFH Options
Harnham
AND EXPERIENCE Experienced user of tools such as Figma User experience expert with a history of driving business improvement across multichannel client journeys Customer journey mapping experience User research and usability testing experience BENEFITS Up to £65,000 Flexible hybrid working pattern Opportunity to grow and more »
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Channel Marketing Specialist

London, England, United Kingdom
Hybrid / WFH Options
Aquent
Job Description Job Title: Channel Marketing, Customer Lifecycle Manager Client Location: London - Hybrid Starting: June 2024 Salary/Pay Rate: £31.64 p/h PAYE Duration: 12 months Are you ready to spearhead our client's channel marketing strategy and drive exceptional results across Europe, Middle East, and … Africa? We’re looking for a visionary Channel Marketing, Customer Lifecycle Manager to join our client's vibrant team and make a profound impact on our partnerships with resellers and distributors. Our client is driven by their mission to change the world through digital experiences. Their innovative solutions … digital solutions that are tailored to deliver the right content at the perfect moment, ensuring unmatched results. Key Responsibilities: Develop and oversee automated customer retention, migration, and upsell journeys. Analyze data to discover growth opportunities within our installed base and among partners. Manage comprehensive campaign operations, including content more »
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Product Lead

London Area, United Kingdom
Hybrid / WFH Options
Blissgrowth
driving product excellence and shaping the future of business technology. Join us in our mission to revolutionize data management and contribute to our journey of continuous innovation. The business has been built by 3rd-time Founders who have already built successful SaaS companies in London such as Yieldify … most challenging issues facing our users, manage prioritisation, create specs and deliver great user experiences. You’ll collaborate across the organisation with Sales, Customer Success, Marketing, UX and Engineering teams and industry experts to help achieve BlissContract’s vision. We want you to question assumptions and drive our … and tracking key KPIs/metrics, sharing learnings to multiple internal and external stakeholders - Use this data to find opportunities to innovate, improve customer experience and increase adoption. - Being passionate about all things product and helping maintain a product culture across the business Requirements: - Experience in an early more »
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Business Analyst

London Area, United Kingdom
Thornton Gregory
right to work in the UK. We are looking for candidates who are working in DIGITAL programmes. Specifically if you have gone through customer journey mapping. You will currently be working in a Global business and be used to soliciting requirements from key stakeholders around the more »
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Digital Business Analyst - £70,000

City of London, London, United Kingdom
Nigel Frank International
of work, which will be focused on combining and streamlining their various global travel brands, ultimately providing customers with more choice, an enhanced customer experience/customer journey, and improving customer loyalty. This programme of work is being driven by their CEO … has prior experience working through the discovery phase of complex projects to figure out scope and next-steps. You'll need experience of customer journey mapping, and excellent stakeholder engagement skills, as this role will involve presenting to and influencing executive-level stakeholders across the world … a brilliant next-step for an ambitious BA. Requirements: Experience working as a BA on technical/digital/marketing projects Experience with customer journey mapping Experience working on the discovery phase of projects Knowledge of Agile methodology, including writing and manging user stories Ability to more »
Employment Type: Permanent
Salary: £65000 - £70000/annum
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Digital Business Analyst - Travel Industry

London, United Kingdom
Nigel Frank International
of work, which will be focused on combining and streamlining their various global travel brands, ultimately providing customers with more choice, an enhanced customer experience/customer journey, and improving customer loyalty. This programme of work is being driven by their CEO … has prior experience working through the discovery phase of complex projects to figure out scope and next-steps. You'll need experience of customer journey mapping, and excellent stakeholder engagement skills, as this role will involve presenting to and influencing executive-level stakeholders across the world … a brilliant next-step for an ambitious BA. Requirements: Experience working as a BA on technical/digital/marketing projects Experience with customer journey mapping Experience working on the discovery phase of projects Knowledge of Agile methodology, including writing and manging user stories Ability to more »
Employment Type: Permanent
Salary: £65000 - £70000/annum
Posted:

Digital Business Analyst - £70,000

London, United Kingdom
Nigel Frank International
A global travel organisation are looking for an enthusiastic Business Analyst with experience of customer journey mapping on digital projects, to join their growing technology function in London. This is a hybrid role, requiring 2 days per week in the office, which is a short walk … of work, which will be focused on combining and streamlining their various global travel brands, ultimately providing customers with more choice, an enhanced customer experience/customer journey, and improving customer loyalty. This programme of work is being driven by their CEO … prior experience working through the discovery phase of complex greenfield projects to figure out scope and next-steps. You'll need experience of customer journey mapping, and excellent stakeholder engagement skills, as this role will involve presenting to and influencing executive-level stakeholders across the world more »
Employment Type: Permanent
Salary: £55000 - £70000/annum
Posted:

Digital Business Analyst (Customer Journey)

London, United Kingdom
Nigel Frank International
A global travel organisation are looking for an enthusiastic Business Analyst with experience of customer journey mapping on digital projects, to join their growing technology function in London. This is a hybrid role, requiring 2 days per week in the office, which is a short walk … of work, which will be focused on combining and streamlining their various global travel brands, ultimately providing customers with more choice, an enhanced customer experience/customer journey, and improving customer loyalty. This programme of work is being driven by their CEO … prior experience working through the discovery phase of complex greenfield projects to figure out scope and next-steps. You'll need experience of customer journey mapping, and excellent stakeholder engagement skills, as this role will involve presenting to and influencing executive-level stakeholders across the world more »
Employment Type: Permanent
Salary: £55000 - £70000/annum
Posted:
Customer Journey Map
London
10th Percentile
£67,500
25th Percentile
£82,500
Median
£87,500
75th Percentile
£88,750
90th Percentile
£100,000