1 Apprenticeship Customer Requirements Jobs in Hatfield

part of the Global Operations and Delivery team within Digital Experience Center (DEC).There are 2 focus areas of expertise:Collecting and analysing DEC requirements to inform delivery and sales teams decision making. Analyse customer requirements against existing capabilities, minimising gaps in services and/or developing … services. Role Business Analyst responsibilities include working closely with the Global Head of Pre-Sales and International Projects to prepare comprehensive plans for live customer services, proactive resource planning, Service Level and Contractual alignment plans, as well as a host of other initiatives that will emerge with onboarding of … new customers. Therefore, you will: Assist the Head of Pre-Sales and International Projects and wider team with requirements gathering, transition preparation, and adoption of ITIL to deliver to contractual agreements Work with Sales, Delivery and other stakeholders to help ensure smooth deliveries, that are on time and to more »