1 to 25 of 78 Customer Requirements Jobs in the North West

the options for this particular role. Salary: £47,683 - £52,426 depending on experience What you'll be doing: Analyse new and emerging Customers requirements and provide a Safety and Avionic scoping together with a feasibility analysis for all the 7 main sub-systems teams Co-ordinate a review … of the provided requirements, either a Customer Statement of Requirements (SOR) or an EF System Requirements Document (SRD), to identify the initial Customer needs. The Customer requirements along with an assessment of the ConEmp scenarios are assessed to identify the ''Problem Space''. … for Weapon System Preliminary Hazard Analysis (WS PHA). The output is also captured in the ASFAR Co-ordinate initial technical assessments of the Customer Business Cases (BC) to identify and document the overall scope, impact of the change(s) and a potential solutions. The solutions will be analysed more »

fantastic deals The person What you will need to bring to the role: * Great communication skills - both verbal and written * Established experience in a customer focused environment where you can demonstrate exceptional customer support skills * Ability to follow, understand multiple and complex processes * Problem solving, logistical thinking, with … targets Desirable Skills: * SAP/C4C/Ticket Management experience * Environmental Supports/Waste Management/Recycling experience Job description This is no ordinary customer service role, and our people are our biggest asset. Due to continued success and growth, we are looking to recruit proactive and enthusiastic team … members who focus on providing excellent, friendly, and professional service to our customers. Our customer support team members actively improve our culture of customer delivery and take responsibility for making our department a great place to work. The happiness of our team is a Key Performance Indicator. This more »

experienced Systems Engineer looking to make a significant impact in the aerospace and defence industry. What you'll be doing: Analysing new and emerging customer requirements and providing a Safety and Avionic scoping together with a feasibility analysis for all 7 main sub-systems teams Coordinating a review … of the provided requirements to identify the initial customer needs Examining customer requirements and assessing the scenarios to identify the "Problem Space," documenting the findings in the Avionic System Scope and Feasibility Analysis Report (ASFAR) Being responsible for the overall system level functional Avionic design and … systems and 100+ "black boxes" Leading avionics safety analysis, qualification, and certification of the integrated system Ensuring the delivery of the final product to customer(s) Your skills and experiences: Essential: A strong Systems Engineering background throughout the whole system development lifecycle, ideally from the Aerospace or Defence sectors more »

the Role: The Main Purpose of the post will be to combine technical knowledge with sales skills to consult with existing and potential new customer on a wide range of products. Your main purpose will also be to: Expand market awareness of products and expertise, managing projects and relationships … with customers Provide both pre and after sales advice Support customer service/sales team with queries and customer requests Main Responsibilities: Liaise with Customers to assist with technical aspects of business development Create and deliver technical presentations demonstrating how products meet customer requirements Identify customer needs, handle queries, agree specifications, engineering adaptations of products Develop and support customer base, identify new markets, potential customers and new accounts Negotiate tender and contract terms and conditions to meet customer/company need Look for the opportunities to upsell products/create new opportunities Generate more »

the Role: The Main Purpose of the post will be to combine technical knowledge with sales skills to consult with existing and potential new customer on a wide range of products. Your main purpose will also be to: Expand market awareness of products and expertise, managing projects and relationships … with customers Provide both pre and after sales advice Support customer service/sales team with queries and customer requests Main Responsibilities: Liaise with Customers to assist with technical aspects of business development Create and deliver technical presentations demonstrating how products meet customer requirements Identify customer needs, handle queries, agree specifications, engineering adaptations of products Develop and support customer base, identify new markets, potential customers and new accounts Negotiate tender and contract terms and conditions to meet customer/company need Look for the opportunities to upsell products/create new opportunities Generate more »

UK's largest developers of pharmacy software solutions who pride themselves not only on the quality of their products but on delivering an exceptional customer service and customer experience at every stage. Are you a natural customer care advocate with extensive customer service experience and like … soundoffurthering your career and potential in the IT industry by joining a leading Healthcare solutions company? Do you want to work in a varied customer centricrole where you'll be the voice of the Company, providing first point of contact support and training for those pharmacy customers using their … support by means of; Telephone Remote/Dial In On Site Providinga friendly and professional service to their customers at all times Ensuring all customer incidents are resolved in line with company timescales. Managing customer incident progress, call backs and correspondence when required. Prioritisingcalls and incidents and escalatingto more »

UK's largest developers of pharmacy software solutions who pride themselves not only on the quality of their products but on delivering an exceptional customer service and customer experience at every stage. Are you a natural customer care advocate with extensive customer service experience and like … soundoffurthering your career and potential in the IT industry by joining a leading Healthcare solutions company? Do you want to work in a varied customer centricrole where you'll be the voice of the Company, providing first point of contact support and training for those pharmacy customers using their … support by means of; Telephone Remote/Dial In On Site Providinga friendly and professional service to their customers at all times Ensuring all customer incidents are resolved in line with company timescales. Managing customer incident progress, call backs and correspondence when required. Prioritisingcalls and incidents and escalatingto more »

for future projects. The incumbent will work to successfully deliver Celeros Flow Technology Cope-Vulcan projects in a manner that fulfils contractual and technical requirements, meets or exceeds customer expectations, and adheres to safety and ethical standards while achieving Celeros Flow Technology Copes Vulcan target margins and promoting … specification, schedule and budget. PRINCIPLE DUTIES AND RESPONSIBILITIES Deliver on Commitments Work across boundaries and collaborate to achieve results with ethics and integrity Interpret customer requirements and specifications in an accurate and timely manner Liaise with customers on matters of progress, specification and resolution of issues Contract Management … Review project contracts, ensure deliverables meet contract requirements Provide contract clarifications, interact between all parties involved Produce and manage key documents (e.g. ITP, SDRL, Project Schedule and Project Workbook Project Handover Participate in project handover activities with Tendering, Engineering, Supply Chain, Operations and Commercial teams Review the Handover checklist more »

flexible growth, incorporating the latest voice, data, and video technologies. By fostering real-time collaborative working environments, they empower businesses to enhance productivity and customer satisfaction. Leveraging their extensive installation experience and a highly trained team of engineers, they redefine the way businesses communicate, collaborate, and fulfil their communication … support for a wide range of IT, Unified Communications, and Collaboration solutions, both on-premises and in the Cloud. Your responsibilities will encompass troubleshooting, customer service, and collaboration with their engineering team. Comprehensive training will be provided on products, solutions, and technologies, enabling you to grow and develop specialized … Location: Bolton area Technical Support: Provide technical assistance to engineers and customers, analysing and troubleshooting problems remotely or on-site. Service Level Achievement: Meet customer requirements and SLA targets, monitoring and reporting progress against commitments. Escalation Case Management: Ensure rapid resolution of critical incidents with high business impact more »

stage of its development. At MSite, you can expect more. About the role: As a Sales Administrator it is your responsibility to support the customer journey, actively supporting Account Managers by reducing their administration overhead. You must ensure clear communication between key external and internal contacts. The role requires … new customer qualification, ensuring key information is captured, that any follow-up information sourced, with the correct processing undertaken – either passing the opportunity to Sales or providing direct quotations. Key responsibilities also extend to supporting the Account Managers with Pipeline Management, Forecasting, quotations, processing purchase orders, project handovers and … general customer management ensuring that responses are provided in a timely manner. The Sales Administrator should seek to proactively manage processes ensuring that best practices are followed and strive to provide customer excellence at all times and at every touch point. Key responsibilities as our Sales Administrator: Providing more »

professionalism are what wed like to see in our ideal candidate. Key responsibilities: Successful candidates will be expected to fulfil the following responsibilities: Provide customer support at customer sites and MTE workshops both within UK and Worldwide. Raise concerns and issues when encountered to management with regard to … limited to) Risk Assessments and work procedures, and assist with meeting the company HSEQ objectives. Follow manufacturing and H&S procedures whilst inspecting both customer and company plant and machinery. Assist with emergency customer requirements in an extremely timely manner. Participate in the company callout rota which more »

providing bespoke technical solutions for customers and SME on all Radio Engineering. Role Includes: Design and build of bespoke technical solutions in line with customer requirements. Provide Technical assurance to customers. Preparation CODEPLUGS/FLEET Plans for customer requirements (Motorola & Hytera). Installation, Troubleshooting and maintenance of … Hytera, Motorola, Tait, Simoco, Kenwood and Icom Site Maintenance and servicing Faults Management with log analysis, defects debug and work around responsibility Business support: customer needs analysis and customer presentation of new products Involved in providing Technical Support to the communication systems in major contracts Skills and Experience more »

My client provides business critical software to a blue chip customer base in the Utilities sector, delivering scalable and reliable transactional, data handling and analytics solutions. As a company we are committed to meeting and exceeding our customers expectations such that we are the first choice for continuing to … quality solutions to market in a commercially ambitious way. You will manage the products throughout their lifecycle, accountable for gathering and prioritising product and customer requirements, defining the product vision, and working closely with your colleagues to deliver these requirements, creating innovative & winning products. You will work … with sales, marketing and support to ensure revenue and customer satisfaction goals are met. You will do this by leading the whole product pillar within R&D, including innovation and industry change team members. You will obtain deep product knowledge of their portfolio, have extensive industry knowledge and a more »

To drive a data compliant culture through developing, embedding, and driving policies, processes and procedures which relate to data processing and management. Some essential requirements: Comprehensive knowledge of Government contractual obligations and funding rules in relation to funded training in particular Apprenticeships and Traineeships. High level knowledge and use … to drive success. Highly effective and consistent communication and active listening skills. Strong organisational and presentation skills. A positive and proactive approach in anticipating customer requirements and delivery to high standards of customer satisfaction. Positive team player to ensure company wide solutions and improvements are effective. Desirable … requirements: Possession of professional qualification in accordance with position held, i.e. relevant degree. Management qualification. Ability to design and deliver staff training aligned to the remit of the department. Why work for Training 2000? We believe Training 2000 is a great place to work. We genuinely care about our more »

our industry expertise, and delivered by our world class service. To learn more about our company, please visit www.k3btg.com. Reporting to the Head of Customer Experience and Project Delivery, the Project Manager is responsible for managing the timely delivery of quality project implementations, resulting in a positive customer experience and a reference-able customer. Requirements The Project Manager is expected to be able to deliver projects in accordance with the K3 Syspro ‘IDEAL' project methodology, which itself is based upon PRINCE 2 principles. The Project Manager is the key point of contact with the customer … to be escalated to the Senior Supplier for attention. Administration The Project Manager is responsible for ensuring all their diary bookings conform to the requirements of the NexSys diary system, to protect the commercial interests of NexSys, by ensuring that each booking has commercial coverage agreed in advance and more »

Onboarding and Customer Service - Asset Finance Chester - onsite Our client, a growing banking organisation based in Chester is looking for an experienced Onboarding and Customer Service professional to join their team. You will be responsible for supporting the sales team in the delivery of the business plan by … personal identity checks, plus Fraud and PEP checks where appropriate. Undertake Business credit and verification checks. Alert to recognising potentially fraudulent activity or vulnerable customer requirements ensuring that you report and escalate as required following policy and regulatory procedures. Preparation of legal documentation which will include finance agreements … Handle and resolve broker queries in a timely manner and to a high standard. Ensure we provide the resolution with the utmost level of customer service. Effective communication skills, both written and verbal, and ability to tailor communication to a variety of audiences. Understand the background of the query more »

Description Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer … troubleshooting to ensure we are providing value. On a daily basis you will be using your abilities to combine your technical skills, creativity and customer focus to deliver great solutions to our customers and ensure they get the best out of our technologies and solutions. Work with business end … users to elicit requirements & assist in developing design specifications to maximise the benefit of MS Dynamics. Lead the technical delivery of the solution ensuring the designs meet architecture and customer requirements that fully exploit the capabilities of MS Dynamics. Deal with other stakeholders/end users in more »

solve the most complex challenges by shaping the technology and solutions of tomorrow. We call it Defining Possible. This mind-set goes beyond our customer solutions; it's the foundation for your career development and the impact we have within the community. So, what's your possible? Opportunity: This … software development approaches with a rich heritage and experience in the Defence and security sectors. Our customers have complex and sensitive data and information requirements requiring a mission partner who quickly understands the context, delivering and sustaining a portfolio of challenging technology projects at scale and pace, supporting them … peer review of code Support the Delivery Lead/Project Manager in developing project roadmaps, understanding delivery time scales, and communicating these to the customer Liaison with the Product Owner to manage the product road map and communicating the impact of changing customer requirements Identifying technical risks more »

a crucial role as the bridge between the client and development teams, as well as supporting junior colleagues in your team. By first gathering customer requirements and then translating this into a technical specification documents and usable designs for the development teams to read from. During this process … work again with the client to oversee delivery of their bespoke software into their business, as well as managing any post-implementation snagging issues. Requirements: Bachelor's Degree in Computer Science or equivalent. Strong understanding of the software development lifecycle, preferably being from a hands-on development background. Extensive more »

next change? As a Business Analyst, you will be working as part of a Multi-Functional Team to translate the business needs into digital requirements and proactively identify opportunities for business transformation or improvement enabled by technology. You will be part of a team which will build the Airbus … YOU WILL CONTRIBUTE TO THE TEAM Fully support the UK SAP Landscape to ensure rate ramp up, minimal downtime and maintain excellent levels of customer service, especially in the areas of Manufacturing Execution System (MES), Material Requirements Planning (MRP), quality and demand/work order management MES service … site(s) route map Support New Developments or Digital Projects which integrate with SAP & Digital and ensure services are delivered in accordance with agreed customer requirements Deal with L2/L3 incidents across a broad spectrum of processes, utilizing your strong problem-solving skills. Ensuring Mean-Time-To more »

projects are efficiently and seamlessly transitioned into operations, therefore developing an effective working relationship with our Gamma engineers is vital. Working closely with the Customer Advocate team to facilitate ongoing change to incumbent solutions. Ensure that bespoke customer requirements are reviewed and developed in such a way … knowledge base articles, and standard operating procedures. Promote knowledge sharing and collaboration within the support team(s) to enhance overall efficiency and effectiveness. Maintain customer network solutions in day to day operations. Perform upgrades and be proactive in maintaining firmware versions across all devices. Provide escalation for incidents from … interact with clients and internal teams. Strong problem-solving and troubleshooting skills, with a keen attention to detail. Experience working in a fast-paced, customer-focused environment. Applicants will typically be CCNP qualified or working towards this. Vendor-specific experience in Cisco routing and switching. Meraki MX/MS more »

Position: Customer Relationship Account Manager Location: Manchester, on-site Salary: £25,000 - £27,000 Before you apply: Please read through the description in detail and make sure you are suitable for the role. You must also be happy to be 5 days on site, there is no flexibility on … this. I am currently partnered with a Managed Services Provider based in Manchester who are looking for a driven and enthusiastic Customer Relationship Manager to work alongside the Head of Account Management. Your role will solely focus on building and maintaining strong relationships, being the main point of contact … of requested products and services to clients ✅Predict and monitor client account metrics ✅Conduct regular TBRs (Technology Business Reviews) and Account Reviews as per customer requirements ✅Handle incoming phone calls from assigned accounts ✅Assist in gathering initial information from new inquiries ✅Provide administrative support for account managers ✅Conduct more »

Business Development Manager - Public Sector Our client believes technology should be used to meet the evolving requirements of the public sector and their citizens to deliver best in class experiences more efficiently. Their portfolio of digital solutions is proven to deliver significant results and supports the public sector in … of multiple technology platforms into specific benefits for a given public sector organisation To have expertise in selling software and related services to transformation, customer service, engagement, communication, public affairs and technology leadership within the UK public sector and brings a detail-oriented approach to the job and drives … to procurement working closely colleagues in other functional groups. Responsibilities Develop a growth strategy focused both on local government and NHS sectors Understand complex customer requirements for Digital Experience platforms , including CRM,CMS , self-service, digital transformation, consultation, engagement and communications within the public sector Develop effective strategies more »

issues on a variety of IT equipment including but not limited to PCs, laptops, tablets, printers, peripherals and point of sales systems at various customer locations around Greater Manchester South . Additionally, The Field Services Engineer will be responsible for providing IT Hardware Support, for Installs Moves and Changes … across client sites. KEY RESPONSIBILITIES Travel between a wide variety of customer sites to provide IT Support Services to meet contractual requirements Provide support services for a range of IT equipment including but not limited to PCs, laptops, tablets, printers, peripherals and point of sales systems Perform on … and fixing a variety of hardware devices including end user computing, PCs, laptops, tablets, printer & peripherals Ability to install and configure software as per customer requirements Hold relevant and current vendor certifications such as Dell, Lenovo, IBM & HP Good all-round understanding of hardware maintenance/break-fix more »

satisfaction. The Role: As a Junior Business Analyst, you’ll be the bridge between the client and development teams. By first helping to gather customer requirements and then translating this into a technical specification documents and usable designs for the development teams to read from. During this process … work again with the client to oversee delivery of their bespoke software into their business, as well as managing any post-implementation snagging issues. Requirements: Degree in Computer Science or equivalent. Understanding of the software development lifecycle. Knowledge of Agile working methodologies. Excellent communication skills, both written and verbal. more »