1 Apprenticeship Customer Requirements Jobs in the West Midlands

Desk and in field support. Role Responsible for investigating and resolving incidents/problems remotely and on site, fulfilling requests by working with the customer, other technical experts and third parties. Take ownership of issues, including documentation and progress updates are made Installs and configures basic hardware system components … possible Monitor the progress of Incidents and Requests that have been escalated to the external supplier and where necessary chase or escalate ensuring the customer is kept up to date with any progress. Liaise directly with external suppliers and engineers in connection with on-site visits and deployments to … Police locations Ensure that they have the necessary support from our technical teams, tools and access requirements for to be able to support their products and services Work alongside the IT Specialist engineer to complete new office installations, office moves, new technical installations site surveys. This may include moving more »