1 to 25 of 68 Permanent Customer Service Jobs in Bristol

Service Coordinator/Engineering Coordinator/Service Administrator required to join a global engineering manufacturer. The Service Coordinator/Engineering Coordinator/Service Administrator shall be office based near Bristol, responsible to plan and schedule the Field Service Engineers work, provide service support, liaise … with customers plus the engineering team. Full product training provided. The successful Service Coordinator/Engineering Coordinator/Service Administrator will ideally have experience in coordinating, scheduling, service support, booking goods in or similar customer service role within engineering. Full product training provided. Package Circa … Pension Additional Benefits Onsite Parking 25 days holiday plus Bank Holidays Service Coordinator/Engineering Coordinator/Service Administrator Role Coordinate the work, assignments, and scheduling of the Service Engineers and profitability of the Service Department. Contacting customers over the phone to book work and plan more »

Super-Mare, Gloucester, Stonehouse £24,000 - £28,000 + Progression + Specialist Industry Training + 30 Days Holiday + Bonus Are you from a Customer Service or Account Management background looking to join a fast growing company that will invest in you with specialist training, facilitate the progression … go-to expert within your specialist industry. Established for over 40 years, this leading distributer of specialist electrical products has continued to expand their customer base to now supply products on a world-wide scale, in one of the most demanding industries globally. In this role you will be … will be being the point of for their clients, helping with orders, technical support and account management. The company offer fantastic training, so any Customer Service or Account Management backgrounds are encouraged to apply. This is a brilliant opportunity for an individual looking to launch a career within more »

Super-Mare, Gloucester, Stonehouse £24,000 - £28,000 + Progression + Specialist Industry Training + 30 Days Holiday + Bonus Are you from a Customer Service or Account Management background looking to join a fast growing company that will invest in you with specialist training, facilitate the progression … go-to expert within your specialist industry. Established for over 40 years, this leading distributer of specialist electrical products has continued to expand their customer base to now supply products on a world-wide scale, in one of the most demanding industries globally. In this role you will be … will be being the point of for their clients, helping with orders, technical support and account management. The company offer fantastic training, so any Customer Service or Account Management backgrounds are encouraged to apply. This is a brilliant opportunity for an individual looking to launch a career within more »

Service Desk Administrator Programme Name: LCST Location: Bristol, UK Were ready for you to unleash your potential! Role Overview: We are in search of a Service Desk Administrator to join the team in Bristol. IT departments face a number of problems each day . As a result, management … employees who have the requisite skills to address specific issues also moves the process along. Main Duties and Responsibilities: Receive and handles requests for service, following agreed procedures Promptly allocate calls as appropriate Log incidents and service requests and maintains relevant records Identify and classify incident types and … service interruptions Record incidents cataloguing them by symptom and resolution Act under guidance to record and track reliability data for your services Assist in Problem solving tickets Maintain and assist current Change process and requests This role will involve you displaying strong customer service skills as you more »

Position Name: Customer Support Analyst Permanent Location: Remote - Preferable to be based in Bristol area Skills: Application support experience, SQL, previous experience with TFCloud/Technology Forge Cloud software About Civica: We’re Civica and we make software that helps deliver critical services for citizens all around the world. … whilst making a real difference to people and communities. Role duties - To provide 1st and 2nd line support to the Civica Property Management’s customer base. To log, monitor, respond, investigate, and provide accurate application guidance on reported incidents and requests for service. Ensuring support calls are managed in … accordance with the impact and urgency and contractual Service Level Agreement, whilst ensuring a high level of customer service throughout. To provide education to the customer base in the form of written Knowledge Base Articles and videos. Skills/Experience required - Educated to A-Level standard more »

Customer Support Executive (Engineering Industry) £26,000 + Excellent Training + Career Progression Office Based, Commutable from Bristol, Avonmouth, Filton, Patchway, Portishead and surrounding areas Are you comfortable with speaking to customers on a day to day basis looking to be heavily invested in whilst working for an Engineering … will provide technical support and be trained on CAD with future scope of career progression? This is a great opportunity for someone who is customer service focussed that is interested in design or engineering products that wants to start their career and be fully trained with great career … offering a great service. This is a great opportunity for someone to start their career within engineering. This role will suit someone with a customer service attitude and an interest in engineering or design looking for training. The Role: *Office based Monday to Friday, 37.5 hours per week more »

Location:Bristol Looking to recruit an experienced Bodyshop Workshop Controller for our bodyshop to facilitate and oversee the day-to-day delivery of excellent customer service and site profitability by motivating, supporting and managing their team to deliver a quality repair - on time, every time. The successful Workshop … Controller will deliver exceptional market-leading customer service by actively managing the delivery of a first-class customer service journey. This will be achieved by the Workshop Controller exercising a proactive control of the customer experience, from initial booking into the final return of the more »

is an exciting role to join a growing, culture-led company where you will be responsible for providing technical end-user support, troubleshooting, and customer service to clients. The successful candidate will be an eager and enthusiastic professional with 2nd line experience supporting technologies like Active Directory, Azure … line support to end users within a variety of companies, engaging with them via chat, email, phone and portals Prioritise and progress tickets using service management tool, ensuring that they are completed in the agreed SLA Act as escalation point for 1st Line team and escalate 3rd line tickets … when required Provide project support when necessary Build an understanding of client base and deliver excellent customer service always The Candidate: Previous experience of providing technical IT support at 2nd line level Experience of managing a ticket queue, ensuring SLA’s are met in all instances Knowledge of more »

1st Line Service Desk | Up to £25k |Bristol The Company They are a rapidly expanding MSP based in Bristol that work with high street brands, charities and other well known businesses to provide high quality IT support services and consultancy. It is a fast paced and fun environment to … work in with plenty of room for progression. The Role You will be part of a the service desk team, dealing with phone calls, emails and all other communications are answered in an efficient and professional manner, this will help develop customer service skills. As well this … technical issues and to build, install and configure computer hardware. Requirements Valid UK Drivers license and car Minimum 1 year MSP experience Skills Exemplary customer service skills Prior service desk experience Office 365 Laptop/PC repair and diagnostics Even if you don't tick every box more »

Account Manager OR Fast Track Engineer position. This unique opportunity will allow the right person to flourish as a Technical Engineer and as a Customer Success Manager, working for one of the UKs leading Microsoft Solutions Partners, with 8 Microsoft Specialisations and 5 Microsoft Designations. Role Overview: As aMicrosoft … successful onboarding of workloads within M365. Responsibilities: Provide technical guidance, best practices, and remediation steps to successfully onboard users to Microsoft Office 365. Support Customer Success Managers (CSMs) during customer welcome calls by addressing technically minded questions. Lead technical workshop discussions with customers across specific M365 workloads, tailoring … approaches to help them achieve their goals. Own technical workshop engagements through their lifecycle, ensuring satisfactory customer resolution. Accurately record time in a centralized system for reporting on customer service usage. Requirements: Practical knowledge of the full M365 stack Hands on technical support experience and capabilities Any more »

is seeking a Technical Claims Handler to join their expanding team. This role involves managing a technical caseload of professional indemnity claims, ensuring excellent service delivery to policyholders and precise reporting to insurers. You will work directly under the Head of Claims, focusing on identifying information gaps, investigating claims … principles accurately, making strategic decisions to benefit insurers. - Assist managers in supervising, identifying training needs, and delivering both individual and group training. - Provide exceptional customer service, maintaining high standards as part of a market-leading claims function. - Build and maintain strong relationships with all stakeholders to exceed service levels. - Adhere to service level agreements and key performance indicators, ensuring consistent client claims handling and compliance with insurers' reserving policies. - Investigate insureds' exposure, liability, and quantum, guiding responses to complaints and claims, and approving settlements within delegated authority. - Manage panel solicitors and report to insurers on policy more »

of a team designed to better support our customers and colleagues, to help us ensure regulatory compliance and continuous improvement in the standard of customer service and housing management across the organisation. The Role: Lead and manage your team to deliver exceptional customer service to our … residents Be responsible for delivery and reporting of organisational performance against key indicators, including arrears, void loss, ASB resolution, and customer satisfaction Develop and facilitate team adherence to policies and procedures that deliver value for money and ensure compliance with best practice, regulatory and statutory requirements Lead on tenancy … Significant experience working in social housing, including management of a variety of tenures Experience of line management/leadership An ability to place the customer front and centre of service delivery while operating within legislative and regulatory requirements Knowledge of the legislative and regulatory framework underpinning the social more »

career journey as our Application Experience Specialist in Bristol on a full-time, permanent basis (37 hours per week). As part of our Customer Contact Services Department, you will be responsible for supporting the application process for both car dealerships and customers across phone, email, and live chat. … Ultimately, your role is to deliver an excellent end-to-end service to our customers. This is a varied role where you will have the chance to work with other areas of your team and the wider business. The shifts are based on a 4-week rotation … the company just around the corner! Communicator : You’ll be a wonderful listener for customers, meeting their needs by problem-solving, and taking a customer-focused attitude, putting their experience at the center of your thought processes. You’ll also communicate clearly with customers, dealers, and internal stakeholders, whether more »

as a keyholder for the property, carrying out facilities maintenance, maintaining equipment and keeping the premises clean and tidy whilst delivering a first-class service for customers booking the venue is required for a Schools Trust, based in Bristol, South West England. SALARY: £11.44 per hour + Benefits LOCATION … liaise with customers, delivering a professional and enjoyable leisure experience. Working as the Caretaker/Handyperson you will report to the Head of Business Service and will be responsible for holding keys to the Trust sites, opening and closing the facilities and managing bookings and equipment. The Caretaker/… Handyperson you will be passionate about delivering excellent customer service and delivering solutions to problems that may arise during bookings and available to work evenings and weekends. DUTIES Your duties and responsibilities as the Caretaker/Handyperson will include: Holding keys to the premises Opening the premises before more »

to help you develop your skills. We look forward to hearing from you, come and excel within a team that thrives on delivering exceptional customer service! For an informal discussion please phone Marney Albert Learning & Development Administration Manager 0117 472 8159 Main duties of the job o To … in line with agreed pro-forma, to ensure that all materials originating from the departments are of high quality, giving a professional and reliable service to all staff. Liaise and provide administration support to the Apprenticeship Co-ordinator as required. Liaise with other internal and external services as appropriate … working in an administration team Experience of OUTLOOK and Microsoft packages Skills Essential Ability to priortise workload and good organisational skills Good communication and customer service skills Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as more »

dealing with the Company. We are looking for a dedicated individual who can contribute to the success of the Technical Sales team, ensuring excellent customer service whilst maintaining high-quality standards. If you embody these qualities and are enthusiastic about contributing to a dynamic and friendly local company … Days +Bank holidays Benefits: Flexible working giving up to 2 flexi days per month Free Parking Private Health Care cash plan Job Description: Convert customer enquiries into manufacturing routes using company software Provide technical support services including product costing, route planning, master production details and product drawings; Estimate the … cost of producing the product to allow Sales to quote the customer; Assess production cost reviews to ensure manufacturing methods are fit for purpose and cost effective; Provide technical support to customers and suppliers including; advice, drawings, material specifications prototypes, sampling and on-site visits; Work with Resources to more »

The Opportunity: Our client is looking for a First Line Support Analyst who is technically skilled and has high customer service skills. Personality and attitude key to this position, you will be the face of the IT department and being able to work with people is crucial. This … MAC IOS and Active Directory administration Exposure to Cloud technologies as well skills in Office 365, Microsoft Exchange, SharePoint and Teams Strong soft skills, customer service skills or an ability to develop relationships Well organised, strong communication skills and an analytical problem-solving approach Role and Responsibilities: Service more »

The Opportunity: Our client is looking for a First Line Support Analyst who is technically skilled and has high customer service skills. Personality and attitude key to this position, you will be the face of the IT department and being able to work with people is crucial. This … MAC IOS and Active Directory administration Exposure to Cloud technologies as well skills in Office 365, Microsoft Exchange, SharePoint and Teams Strong soft skills, customer service skills or an ability to develop relationships Well organised, strong communication skills and an analytical problem-solving approach Role and Responsibilities: Service more »

Medical Field Service Engineer CT Computed Tomography and Surgical X-ray Imaging Systems £41K - £46K + Overtime (Earnings £46K - £55K) + Car + Excellent benefits package including Healthcare, Generous Contributory Pension Scheme and Full and Comprehensive Manufacturers based Product Training South West: Bristol, Taunton, Exeter and Plymouth ** An excellent … opportunity for an Electronic Service Engineer from a wide range of potential sectors, including ex HM Forces Radar & Weapons Systems Engineers (RAF, REME, Navy), Medical Engineers, X-ray and CT Service Engineers, Laboratory Engineers and engineers from other high value capital equipment backgrounds, to join a global market … leading manufacturer in sophisticated medical imaging systems, offering first class product training and unsurpassed opportunities for career development ** The Company – Medical Field Service Engineer, CT & X-ray Imaging Systems My client is a global leader in healthcare. This organisation’s impressive portfolio of products and fully integrated medical systems more »

Previous experience of providing technical IT support utilising D365 Experience of managing a ticket queue, ensuring SLA’s are met in all instances Excellent customer service skills Experience working with Azure DevOps is advantageous Proactive professional who enjoys delivering excellent customer service Collaborative mindset who is more »

tasks for import and export shipments. This includes preparing and submitting documentation, coordinating with customs authorities, ensuring compliance with customs regulations, and providing excellent customer service to clients . Qualifications/Experience: Customs Brokerage and Import/Export experience Excellent communication and customer service skills Ability more »

about progression as well, you will work and learn alongside your colleagues and really grow into your role. The role itself involves lots of customer service and excellent IT skills are a must. You will be part of team routing imports and exports via road freight to and … contribution 26 days per year working from home Private health care Road Freight Coordinator Role: Effectively manage Road Freight Imports and Exports An exceptional customer care standard at all times. Communicating daily on the phone. Ability to build relationships and increase business with existing clients. Invoice jobs on completion … Excellent administration Road Freight Coordinator Requirements: Excellent IT skills Excellent Customer Service experience Degree Educated #FREIGHTJOBS #FREIGHTJOBS WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs. WR is acting as an Employment Agency in more »

Field Service Engineer, Medical Equipment **Excellent opportunity for Field Service Engineers from a variety of backgrounds including coffee machine, vending and white goods to join a market leading supplier of medical systems** Earnings of £40,000+ Including Overtime Overtime Paid Door-to-Door After 8 Hours Per Day … van Overtime Commission Pension 25 days holiday plus 8 public holidays Tablet and smartphone Fuel card Life assurance Private medical insurance The Role - Field Service Engineer, Medical Systems Following expansion this market leading company now seeks to recruit a technically motivated and customer focused Field Service Engineer … responsible for: Carrying out planned preventative maintenance, service and breakdown repair of medical systems Once fully trained, you will also provide after sales technical and commercial support Working within the healthcare market, you will be expected to offer the highest level of customer service, completing risk assessments more »

or recent experience working in a Microsoft 365 dedicated role and will be familiar with operating, managing, securing, and optimising a cloud based Microsoft365 service portfolio. The Role: The successful candidate will join our Secure Services Team, establishing and maintaining the Secure Services offering, for multiple clients, which is … based collaborative technologies. Each tenant delivers an independent working environment which are capable of wider sharing and collaboration across all customers. Immediate administration and service support of a growing client & user base (currently c1500 users), which we expect to double within the next year. Essential Skills: 2+ years’ proven … Office 365 & services including Intune and MDM Administration, SharePoint Online, Azure AD, OneDrive for business, Teams, and Outlook. 2+ years' experience working in a Service Desk environment. Office 365 ATP & DLP configuration including security monitoring & logging (e.g. Microsoft Cloud App Security). Experience with Office 365 and Azure AD more »

IT Service Desk Analyst - 2nd line IT Service Desk Analyst required to join a growing telecommunication solutions provider based in Bristol with multiple offices across the UK. As an IT Service Desk Analyst, you will be responsible for the day-to-day analysis and resolution of incidents … knowledge: 3+ years technical support experience Windows Desktop environments and Active Directory Strong Microsoft product knowledge Networking knowledge: LAN, VPN, TCP/IP Strong customer service skills This will be an office-based role located in Bristol. Due to the company's location, own transport will be required. more »