2 Customer Service Jobs in Bromley with Remote Work Options

Trust Payments have an exciting opportunity for a Customer Support Officer (Shift based) to join their team. Location: Bromley, London (Hybrid/Shift-based) Salary: Competitive + Benefits Customer Support Officer (Shift based) - The Role: The Customer Support Officer (Shift based) will be part of the Service Desk team and will provide first line support to our customers, always practicing excellent customer service, via phone and in writing. Customer Support Officer (Shift based) - Key Responsibilities: - Responding to support cases in the Zendesk tool and phone calls as required - Assisting Trust Payment's customers … Record details of inquiries, comments and details of action taken via the Zendesk tool - Updating Jira with bug reports and feature requests - Dealing with customer escalations - Tracking Jira tickets escalated to development and updating them where necessary - Liaising with Acquirers when the Development team require information or when new more »

Do you have an Engineering background and are comfortable workingin a customer-facing technical capacity? This is an excellent opportunity to join an international market leader in healthcare simulation training and therapy products, programmes and digital solutions The post-holder will be required to undertake frequent travel and work … necessarily have to have experience as training would be given- we would consider an entry level graduate depending on the candidate The Role-Field Service Engineer The Field Service Engineer is responsible for the planned preventative and predictive maintenance,installation, serviceand repair of a range of technologically innovative … healthcare simulation and therapy products, programmes, digital solutions and networked products at customer sites and remotely. Ensuring that the highest levels of customerserviceare maintained at all times the role requires response to customer and internal enquiries, providing technical support via digital tools such as XM reality, Team Viewer more »