13 Permanent Customer Service Jobs in Chester

Customer Service Specialist Exceptional opportunity to shape the future of savings solutions as a Customer Service Specialist in the dynamic world of FinTech Basic salary £25k-£30k DOE + attractive benefits package including generous holiday allowance, pension and more Chester - office based role Previous experience in … customer service , preferably within the banking or financial services industry Apply online or contact Charlie Doyle via/07736 920 086 Who We Are: As a prominent financial institution, our company prioritizes customer satisfaction and community involvement. We offer a diverse array of banking solutions designed to … businesses. Our unwavering dedication to excellence and ethical business practices underscores our commitment to being a reliable and trustworthy partner in the financial sector. Customer Service Specialist Benefits: Be part of an innovative and fast-growing FinTech company Opportunities for career growth and development in a dynamic industry more »

Job Title: Customer Services Specialist - Savings Location: Chester, 5 days a week (After probation passed 4 days office 1 day from home) Salary: Up to circa £27,000 Hours: Monday to Friday 9 am to 5.30 pm Benefits: 25 days of holiday with public holidays on top Private medical … a key driver of success, with seamless cooperation evident among different department which can diverse your skill set. About the Role: As a Savings Customer Services Specialist, you will support existing and prospective savers through various channels such as online secure messages, telephone, email, post, and webchat. The savings … customer services team handles all aspects of customer servicing. This includes account opening, processing payments, issuing statements, and managing the maturity process. Responsibilities: Provide excellent customer service via various channels (phone, email, chat). Stay updated on savings products and services. Escalate issues and share customer more »

Service Desk Analyst Chester 12 months contract Salary starting from £30,000pa dependant on experience, plus benefits (see below) Pontoon is an employment consultancy, we put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities … work. This is core to who they are as a company and how they drive responsible growth. My client is seeking to hire a Service Desk Analyst to join their Global Service Desk in Chester on an initial contract of 12 months with the possibility of extension or … globally. This is the ideal opportunity for someone interested in the tech world and looking to build their skills and knowledge with a strong customer service background. Knowledge and Skills experience in Microsoft Office application suite -- how to, in addition to troubleshooting. customer service skills. may more »

Onboarding and Customer Service - Asset Finance Chester - onsite Our client, a growing banking organisation based in Chester is looking for an experienced Onboarding and Customer Service professional to join their team. You will be responsible for supporting the sales team in the delivery of the business … You will be responsible for generating finance and security documentation and progressing your deals to pay out. First-class communications skills will deliver exceptional service to both the customers and broker networks. Key responsibilities: Attention to detail is a key requisite to ensure that data provided via the broker … personal identity checks, plus Fraud and PEP checks where appropriate. Undertake Business credit and verification checks. Alert to recognising potentially fraudulent activity or vulnerable customer requirements ensuring that you report and escalate as required following policy and regulatory procedures. Preparation of legal documentation which will include finance agreements and more »

Job Title : Service Engineer Location : Chester-Le-Street Salary : up to £34,000 We are delighted announce that we are collaborating with a well-established MSP situated in the North East to recruit a Service Engineer. This is an incredibly exciting opportunity to join our client during a … period filled with exciting and ongoing projects. Primary Responsibilities (Service Delivery): Detecting and resolving faults, delivering remote support, ensuring regular updates on tickets, and promptly responding to emails, all while maintaining a high-quality customer experience through effective communication and customer care. Adhering to service level … agreements and meeting deadlines. Collaborating efficiently as part of the service team, often working independently. Escalating incidents to Senior Engineers when necessary. Assisting in customer meetings alongside the Head of Department, Team Leader, or Account Manager. Creating customer support documentation. Recording daily timesheets in accordance with company more »

Controller Commutable from Durham, Sunderland, Newcastle upon Tyne, Consett £25,000 per annum + Excellent Training + Progression + Benefits Do you have strong customer service skills? Are you looking for a new role where you will get dedicated training and development within a leading UK company? On … be given all the training and support to develop in to a career in the hire industry. This role would suit an individual with customer service experience, who has the aptitude to learn and develop. Previous experience working within a similar industry such as plant, tool and machinery … hire would be beneficial but not essential. The Role: Dealing with customer enquiries via phone and email, working closely with the depot team to ensure the hire process from start to finish is smooth and efficient as possible Full training and development given Office based role, 8am to more »

8am to 5.30pm). Every 2nd Friday off in addition to 19 days holiday + bank holidays rising every year after two years of service, and your birthday off on us! Bespoke training courses and personal development through our in-house training team. Not to mention….. healthcare & employee … a fast-paced, target-driven environment. What we are loo king for in a Recruitment Resourcer: A highly motivated individual with proven recruitment or customer service experience experience - ESSENTIAL. Valid driving license. Ability to multitask and problem-solve. An excellent communicator, both written and verbal. Strong PC skills … and the ability to record accurate data. Key skills or similar Job titles: Recruitment, Recruitment Consultant, Recruitment Assistant, Recruitment Administrator, Call Centre Operator, Customer Service Executive Commutable From: Chester, Deeside, Wirral, Wrexham, Rhyl, Flint, Crewe, Nantwich For further information about this and other positions, please apply now. This more »

enhance personal development. Person Specification A successful candidate will ideally have the following skills: Excellent communications (strong written and verbal communication skills). Excellent customer service (willing to go the extra mile). Have interest in learning about current/new/future technologies to help the Company … flair for problem solving. Be able to manage/prioritise their own workload so tasks can be completed to a customers satisfaction and meet Service Level Agreements where necessary. Good time management. Full UK driving licence. Ability to work under pressure. Support Engineer Due to continued expansion, they are … experienced IT engineers to join their Support Team, providing support both remotely and at customers premises. Main duties will include: To troubleshoot and resolve customer issues and questions, whilst maintaining an accurate task record in our helpdesk system Proactively help resolve support tickets as required To participate in infrastructure more »

to our clients Ensure accurate and up-to-date client information on CRM system Collaborate with internal teams such as: product, engineering, marketing and customer service Monitor and report on account performance, customer satisfaction and market trends Provide feedback and insights to the management and product teams … with the ability to understand and articulate the value proposition of our solutions Have enthusiasm, be organised and have strong administrative capabilities Have a customer-centric mindset and a passion for solving customer problems Knowledge and experience of working with CRM systems is essential Knowledge of existing key more »

analysis and liaising with the site-based Securitas management team to establish requirements and ensure delivery. Ensures a cohesive and effective relationship between the Customer and Securitas UK on all training related matters. Identify and implement, using consistent existing models where appropriate, a training needs analysis process for the … customer which identifies key learning interventions. Feeding training delivery requirements and SO implementation needs into the Training delivery Account Programme for action. Supports site management teams to effectively use the competency framework and adopt a coaching approach with their teams and reporting to the Central Securitas L&D so … this into training techniques and available courseware, support tools etc. Any other duties as directed by the Account Director/National Account Manager/Service Delivery Manager Essential Skills Competencies Managing the training matrix. Manages self. Decision making. Communication skills. Business acumen & commercial awareness. Operational excellence. Strategic thinking (planning more »

growing again due to winning a number of new contracts, this innovative MSP offers progression and development opportunities. This company are a thriving Managed Service Provider which offers a variety of IT services and solutions to a vast range of local enterprises. Due to their continued success they are … to Fri, On-Site The Person: 1st Line IT Support experience Experience working with Microsoft Active Directory, Exchange, 365, Windows 10 & VPN Experience providing customer service Full UK Drivers Licence Reference Number: BBBH225258 To apply for this role or to be considered for further roles, please click "Apply more »

support manufacturing and despatch operations, have managed teams, working in a 25/7 environment and have an understanding of the key drivers in customer service, manufacturing, transport & warehousing operations and how it is integrated with Warehouse operations. Encirc makes, fills, and distributes glass bottles and jars. We … with great people and a great workplace collaborating on a great future. We are currently enhancing the logistics function to support growth, meet changing customer requirements and support the business through a number of investment projects. As Head of Automated Warehouse Operations you will be a key member of … the Logistics Leadership team, managing the Automated Warehouse operations, setting standards to ensure its optimum operation, delivery of excellent service levels against business priorities and effectively managing inventory. You will be able to build robust internal supplier/customer relationships, collaborating to agree priorities, identifying and implementing improvements more »

M&P Survey is currently looking for a Service Technician to come and join our team based at our main office in Ellesmere Port. You will join us on a full time, permanent basis, and in return, you will receive a competitive salary from £24,500 per annum depending … to market including the most advanced GNSS, mobile mapping, 3D laser scanners, UAV'S and total station solutions available to geospatial professionals. About the Service Technician role: The Service Co-Ordinator is a key role within the Hexagon Geosystems organisation and in this position, you will provide a … comprehensive, efficient, and courteous service to our customers as well as providing our external sales teams with administrative support, to improve efficiency that will ultimately drive service revenue growth. Key responsibilities as our Service Technician will include: Servicing, repairing and the calibration of a variety of surveying more »