1 to 25 of 34 Customer Service Jobs in Dorset

with the information access rights of the public. No two days are ever the same, with request topics ranging from speed camera locations to service performance, information about serious crime, and everything in between. This varied role presents new and exciting challenges every day and will give the post … and development sessions in respect of the Freedom of Information Act 2000. Skills and Qualifications Provide specialist advice and knowledge Participate in meetings Provide customer service Gather information to support action Complete administration procedures Knowledge of the Freedom of Information Act 2000 and the Environment Information Regulations 2004. … Demonstrable ability to draft well-crafted responses to enquiries Proven customer care skills Proven research skills Ability to organise and manage a challenging workload whilst working under own initiative Experience in using MS Office Benefits A competitive salary with yearly increments. 25 days a year leave entitlement, with an more »

Company: Breeze Motor Group Role: Service Advisor Salary: £28,000 to 30,000pa Location: Volkswagen Van Centre, Poole Job type: Permanent, full time Are you passionate about providing exceptional customer service? Ready to drive your career forward with one of the world's most iconic automotive brands … Our Breeze Volkswagen Van Centre in Poole has a fantastic opportunity for a Service Advisor to join our successful team. Why Join Breeze? As an energetic, focused and thriving company, we believe our people are what sets us apart and drives our company forward. If you want to be … off PURE gym membership 50% off campervan hire through Breeze Campers 24 days annual holiday, plus bank holidays (extra days given on length of service) Package: £28,000 to £30,000pa Hours: Monday to Friday, 8am – 6pm (1 in 3 Saturday on a rota) 45 hours Bonus We're more »

may be required to complete the safe installation and removal of smart meters (SMETS2) in domestic properties when needed. We strive to provide excellent customer service to our customers ensuring that all jobs are complete timely and that the customers are well informed on the benefits and safe … The benefits Flexible working approach Company van Opportunity to progress your career in a thriving business Access to our Employee Assistance Programme Online GP Service,24 hours a day, 365 days a year Recommend a Friend scheme Reward & Recognition Scheme Access to My Rewards which provides amazing reductions on … to 10% on restaurants and takeaways Up to 25% off gym membership What youll need to be successful We promise to deliver the best service to our customers, to be able to achieve this we strive for our skilled Engineers to be passionate and take a real pride in more »

Service Administrator Location: East Dorset Salary: up to £25k DOE Hours: 8am-5pm Mon-Fri Benefits: 22days + Bank Hols, Pension, Employee assist programme. Aspire Jobs are delighted to be working with our client who are a well-established family run business and who are now looking for an … additional member of staff to join their small, hardworking team. They are looking for a Service Administrator to join their team with the successful candidate ideally having some previous experience in the automotive industry or have some knowledge in motor vehicles. With a large workshop, they predominantly offer Heavy … goods vehicle servicing and maintenance although they do also offer light good vehicle service and M.O.Ts. The Service Administrator will be working in a very fast paced environment and working within a Team of 4 people. The successful Service Administrator will: - Ideally have service administrator experience more »

Your Time at Work As a Security Officer, you'll ensure the safety of our customers staff, their buildings and assets, whilst providing excellent customer service with a smile. We pride ourselves on delivering excellent customer service in a safe and secure environment. It's a … need to be aged 18 or over, a confident communicator who is a team player with the drive to provide a friendly and professional service at all times. A good IT knowledge is also key. You must be flexible and available to work on a varied shift pattern which more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for experienced Roofers to fit Solar panels. Permanent package: between £30,000 and £45,000 with … UK is required Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Roofer/Solar PV Installer to join more »

homes in the UK and Ireland via dozens of housing organisations. The Keyfax software suite provides repairs and enquiries diagnostic scripts which help Customer Service Advisors to diagnose tenancy repairs and ASB enquiries. Keyfax also includes tenant self-service modules for repairs and enquiries so that Housing … organisations can shift their tenants onto digital self-service channels. The role is quite varied but includes upselling and cross-selling to customers, building long term relationships with them, pre and post sales support and consultancy, and occasional training. You'll need to be able to explain and persuade … how Keyfax can be used to achieve better outcomes. The Customer Consultant role would suit someone who is familiar with Housing Associations or any social housing organisation and has some understanding of ICT and preferably diagnostic tools. Reporting to : The Technical Relationship Manager Business Development Sales - Handling Inbound Existing more »

Our client, a well established and leading fintech company based in the Poole area is recruiting for a Customer Service Support Adviser. This role to deliver excellent front line support to their customers for financial software support and offer outstanding customer solutions. This is an exciting time … solutions to resolve the query Liaising with internal stakeholders and implementation consultants for swift ticket resolutions Raise issues & risks to the product team and Customer Service Director where necessary To work closely with the project delivery and internal product team Maintain excellent relationships with customers, suppliers and third … party organisations working with the customer Develop personal knowledge of business and software to support the Company’s key activities What do you need to qualify for this role? Financial/Accounts background – A Financial/Accounts qualification would be advantageous Good general IT Software and or Financial/ more »

offer is the opportunity to join a close-knit friendly team in a business that has an excellent reputation for a great level of service towards their clients and will contribute to your development through technical training and are offering progression opportunities. This specialist company have been established for … in an additional member to their team who will have the chance to progress through the ranks of the business while providing a brilliant service to customers. On offer is an Accounts Management position where you will be expected to maintain the relationship with the companies key account while more »

FRENCH SELECTION UK Customer Service Coordinator (Export) Salary: up to £25,000 p.a. + Benefits Location: Bournemouth Ref: 788BR1 VIEW JOB DESCRIPTION > APPLY NOW: Please visit the French Selection UK website, vacancies section, search job reference: 788BR1 Applications submitted on our website will come to us in the … by our team of consultants. The Company: Our client is a global leading manufacturer & distributor in their field Main duties: To provide front line Customer focused service to all Distributors, End User Customers and support to internal teams The Role: - Process orders into the database and carry out … general administration - Learn the product in order to advise customers on suitability - Respond to customer enquiries and resolve issues in a timely manner - Follow up on orders and ensure delivery status is updated regularly - Raise quotations for new enquiries and sales leads - Liaise with Shipping & Finance teams regarding special more »

join a close-knit friendly team and step off the tools within a business that has an excellent reputation for a great level of service towards their clients and will contribute to your development through technical training and are offering progression opportunities. This specialist company have been established for … in an additional member to their team who will have the chance to progress through the ranks of the business while providing a brilliant service to customers. On offer is the chance to complete full internal training into Account Management all while earning commission bonuses. You will be responsible more »

offer is the opportunity to join a close-knit friendly team in a business that has an excellent reputation for a great level of service towards their clients and will contribute to your development through technical training and are offering progression opportunities. This specialist company have been established for … in an additional member to their team who will have the chance to progress through the ranks of the business while providing a brilliant service to customers. On offer is an Accounts Management position where you will be expected to maintain the relationship with the companies key account while more »

heavy focus on Electronic Patient Record systems and clinical applications but other applications are also covered. We are looking for an individual with great service delivery skills, a positive attitude, good communication and interpersonal skills, with an understanding of how to get the best out of digital applications. The … to allow flexibility in where you work where possible. It's a busy, positive, and supportive department with a real desire to provide great service delivery. The post is full-time at 37.5 hours for a fixed term until March 2025. Please do contact us if you have questions … clinical systems by being responsible for the effective technical configuration, implementation and testing of these systems. Act as 2nd line support for the Applications Service Desk, managing technical issues and requests through the full lifecycle to resolution. This is a fixed term role. For those with current NHS service more »

full training for the suitable candidate. This Sales Administrator role will suit someone who is tech-savvy, who is willing to learn, has strong customer service skills, who has exceptional attention to detail, administration and time management skills. You will be willing to learn and will be given … the challenge of developing knowledge of the ever-developing technology solutions our client provides. Ultimately, you should be able to contribute to high quality customer service and support sales growth Minimum requirements for the successful Sales Administrator Work experience demonstrating excellent customer service skills High level … multiple client queries at once Be able to conduct research when needed and think for yourself Be competent, diligent, organised and thorough Responsibilities Handle customer queries by email and phone Respond to or co-ordinate responses to customers by email and phone Raise tickets for queries relating to technical more »

role will come naturally to an individual who has experience of dealing with testing software products and reporting when it does not meet the customer's needs. With a mix of both manual and automated testing, this role will suit an individual who has tested in both environments The … conducted To report where the software does not meet its specification. To prepare and maintain user documentation. Manager or the relevant Project Manager/Customer Service manager To evaluate customer's warranty claims and internally generated software problem reports To prepare data for customers as required by … on project deadlines. 5+ years proven experience as a Software Tester Experience in a variety of applications such as desktop, mobile and web including customer acceptance activities. Be able to work from the office space in Bournemouth 3 days per week. For more information please email (url removed) or more »

team similarly has proactive and reactive elements, managing services orders and also assisting the helpdesk in resolving faults/requests raised on those services Customer orders and support requests are both managed on a CRM system with ticketing and project management functionality. Dispatching these tickets and projects to staff … which is a constant moving picture is also a vital part of the role, to best organize, utilize and adapt resources to deliver excellent service to our customers. This role would suit someone with:- Good IT skills Ideally, have used a CRM system Have superb organisational skills Be a … analytical and strong problem-solving skills to find the most effective way to utilize the available resources, to maximise the quality and efficiency of service delivery Strong communication skills are critical, to constantly liaise with colleagues, customers, and suppliers to co-ordinate the jobs, tickets and the department as more »

excited by this variable role, we have a fantastic opportunity for you to join our growing family company. We are a leading technology and service provider across the care and healthcare sector, delivering exceptional service supporting our bespoke designed wireless computer systems, this role also enables a variable … IT helpdesk service for customers, head office and remote staff alike. We are looking to appoint a Technical Service and IT Engineer to perform an IT Helpdesk function based within our C-T Centre in Bournemouth. Key Role Functions Technical Support - Provide a highly responsive level of IT … is trusted by well-known care homes, NHS Trusts and private hospitals. Courtney Thorne's SMART nurse call system is designed to help with service improvements and operating cost savings. We provide live data into the hands of decision makers to aid them in monitoring and improving patient/ more »

need To succeed in this role, you’ll need a basic knowledge of IT troubleshooting and problem solving as well as experience within a customer service environment. This role is subject to a clear standard DBS check being received. If you feel you have the necessary skills and more »

pizza and a posh coffee machine! 2nd Line Technician - The Role We are looking for a 2nd Line Technician to help us deliver outstanding service to our customers, you will be the first point of contact for technical escalations and will perform routine maintenance checks on customer infrastructure. … To succeed in this role, you’ll need a good knowledge of IT troubleshooting and problem solving as well as experience within an IT customer service environment. • A good knowledge of IT troubleshooting and problem solving. • Experience within an IT customer service environment. • Taking responsibility for more »

within the companies clients. You will be supporting all team members, providing desktop hardware, mobile and software device troubleshooting, with a high level of customer service included. The roles and responsibilities include: The monitoring of the helpdesk system for inbound issues. Ensuring all issues in question are logged more »

run business, with the opportunity to increase basic earnings through overtime opportunities. Do you have experience in the commercial catering industry in a field service role? Are you gas qualified (gas safe/f gas/COMCAT)? This market leading company supply and install a range of commercial equipment … of commercial clients and have an excellent reputation for quality of service. They fully train all their engineers to ensure this high quality of service is maintained. They work on anything from small coffee shops through to marine vessels & everything in between You will be carrying out maintenance, repair … your earnings. The ideal candidate will have a commercial gas qualification and experience working on commercial catering equipment in a mobile role. The Role: Service and maintenance of Refrigeration/commercial catering equipment Customer service skills and good communication with customers Field based role in the South more »

Junior IT Support Engineer | Blandford Forum | Full-time | £25,200 - £26,500 Oakford is a substantial Cloud and Managed Service Provider supplying technical services across the South West from our bases in Wiltshire and Dorset. We offer the full spectrum of IT from consultancy and support through to project … have 1 or more years experience of working in an IT environment and development opportunities are available. You must understand the importance of exceptional customer service to accompany technical skills. We're seeking intelligent, diligent, and friendly engineers who can combine existing knowledge with newly acquired skills to … of computer and server components, networks and infrastructure The candidate must be able to drive Polite, confident and effective communicator Sincere passion for exceptional customer service Excellent time management and priority determination skills Maintaining a high standard of work and professionalism Team player – Going The Extra Mile (GTEM more »

the next level? Perhaps your learning capabilities and career prospects seem stagnant in your current company? Do you possess key qualities that distinguishes exceptional customer service in the realm of IT support, and do you thrive on solving complex technical puzzles to overcome technical challenges? Are you looking … actively encourages training and support by paying for certificates and accreditations? Whatever your situation, if youre passionate about leveraging cutting-edge technologies to enhance customer experiences, and youre ready to take on a role that offers a blend of remote and onsite work for clients across Dorset, then this … of pride in their services. They have been established for around 30 years and are renowned for delivering customised infrastructure solutions and a personalised customer experience. You will join a company that stands out through its continuous improvement programme, offering unrivalled support for your career growth through company-funded more »

1st Line Service Desk | Up to £25k |Bournemouth The Company They are a rapidly expanding MSP based in Bournemouth that work with banks, high street brands, charities and other well known businesses to provide high quality IT support services, Cyber security and consultancy. It is a fast paced and … fun environment to work in with plenty of room for progression. The Role You will be part of a the service desk team, dealing with phone calls, emails and all other communications are answered in an efficient and professional manner, this will help develop customer service skills. … technical issues and to build, install and configure computer hardware. Requirements Valid UK Drivers license and car Minimum 1 year MSP experience Skills Fantastic customer service skills Prior service desk experience Office 365 Laptop/PC repair and diagnostics Even if you don't tick every box more »

with the solutions they need to grow stronger and smarter. Our proven track record of expertise and experience combined with our drive for exceptional customer service speaks for itself with the range of clients we look after across many different sectors. Our drive to build deep relationships and more »