19 Customer Service Jobs in Exeter

will ideally have several years local experience gained in an established business field. You must be a confident self-starter with strong ethics and customer service values. If this is potentially of interest to you, please either contact me direct or forward a copy of your CV on more »

clients on their paid media campaigns – focusing on Paid Search and Paid Social, but also Amazon and Programmatic. Responsible for ensuring a high- level customer service and best practice in PPC account management, you will be a role model for excellence within the agency. You’ll be deeply more »

will ideally have several years local experience gained in an established business field. You must be a confident self-starter with strong ethics and customer service values. If this is potentially of interest to you, please either contact me direct or forward a copy of your CV on more »

growing family-run business that sees you as the next crucial member to join the team. Find out more about the Print Estimator and Customer Account Person role below Print Estimator and Customer Account Person Exeter, EX5 2UL Full time ability and willingness to work overtime is essential … years. Comprising of three esteemed printing companies, we offer a wide range of print and design solutions, maintaining the highest standards of quality and customer care. Benefits: Working for an extremely well regarded, family run business with a long-standing successful history in the printing industry Working in a … experience in print estimating Understanding of print and print finishing processes Excellent communication skills Strong organisational abilities and deadline-driven mindset A flexible and customer-centric approach to work Does that sound like you? If so, dont hesitate to apply How to apply for the role: If you have more »

career, looking to retrain or to start a new one ? If you do not have experience but have always wanted to learn more about Customer Service processes or help your business knowledge grow, then this is the opportunity for you! The Role: This is a general administration role … and database maintenance. An administrator may perform duties that are broad and varied in line with GDPR. We have various roles The candidate: Previous customer service experience desirable but not essential Happy to work independently, as well as in a team in fast paced environment Excellent communication skills … team. As one of the leading rental companies in the UK, we owe our success to a comprehensive fleet and a commitment to excellent customer service. With our growth comes exciting opportunities to become part of our family business, where our people remain at the heart of everything we more »

each development achieves the desired health, safety and environmental performance standards. To achieve the programme and quality requirements. You will promote the importance of customer relationships to all site based teams to include directly employed and sub-contracted staff, and ensure the customer journey is applied with and … Decision maker with pragmatic approach to problem solving Discretion and integrity in attitude and approach Able to work under pressure Ability to balance excellent customer service with the requirements of achieving Company targets Demonstrable personal credibility 'Can do' attitude Willing to work extra to meet deadlines as and … membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with more »

Cycle to Work Scheme Discounted car hire rates Friendly and supportive working environment Career progression Are you passionate about driving business growth through effective customer management? We are seeking a dynamic Internal Account Development Executive to join our team and take charge of our SME portfolio of account customers. … This role is crucial in ensuring strong, profitable revenue generation and maintaining exceptional customer service standards. Role Overview: As an Internal Account Development Executive, you will be responsible for managing relationships with our SME account customers, focusing on revenue growth and customer satisfaction. Working closely with our … National Sales Team and various departments, you will play a key role in ensuring tasks are completed efficiently and customer expectations are exceeded. Key Responsibilities: Develop existing customer accounts to identify opportunities for increased rental volumes Meet individual/team revenue targets and KPIs Collaborate with customers to more »

some DevOps work Primarily a L2 position (However you should expect a combination of L1, L2, L3, DevOps related work) Incident Management, Event Management, Service Request Management, Change Requests, DevOps etc Previous Azure Administration & support experience (Must have), Monitoring, Pro-active Alert-trend identification, Intune, Usr/Device Management … and DevOps backlog work Tools: ServiceNow, ICM, Planner, Log Analytics, LogicMonitor, Grafana Previous Azure Support & Administration experience and also previous Service Desk related experience (Working on strict SLAs) In this Senior Cloud Engineer role, you will debug and diagnose platform issues for individual customer services running on Microsoft … Azure Cloud Platform. You will also diagnose platform faults resulting in service disruption for customer services deployed on the company's cloud platform. Please note, this position requires a 24x7 on-call customer operations by engineers with specific knowledge about customer workloads including application, solution architecture more »

experience or not-we will have a role for you! If you do not have experience but have always wanted to learn more about Customer Service processes, or perhaps study to help your business knowledge grow, then this is the opportunity for you! Role Overview: As an Back … dedicated support in line with company standards and assist National Accounts Reservations Agents as needed. Key Responsibilities: Manage branch queries Trigger mileage, changeover and service requests on customer reservations systems Record and escalate overdue mileage requests appropriately Coordinate vehicle changeovers with other departments Run reports to help business … operations Monitor and escalate high mileage reservations to account managers Use customer portals to address service issues and offer compensation when necessary Collaborate with Account Managers to resolve issues promptly Escalate potential problems to the Back Office Manager Skills and Qualifications: Previous customer service experience desirable more »

out of either our Exeter or Ledbury office, with a hybrid working arrangement of 60% office and 40% home working. Responsible for providing exceptional customer service and technical support, the Tier 2 NOC Engineer will respond to customer inquiries, resolve technical issues, and ensure the smooth operation … supporting Layer 2 and Layer 3 services on GPON and XGS PON access networks, Juniper core network, BNG, and firewall infrastructure. Key responsibilities encompass customer support, technical troubleshooting, incident management, and network configuration. Skills & Experience Required Experience: 3+ years in an engineering and/or network support role with … supplier interaction/management. Education: Higher education graduate in IT, networking, computing, electrical/electronic engineering. Customer Service: Previous experience in customer service or technical support, preferably in telecommunications. Technical Aptitude: Strong ability to troubleshoot network connectivity, hardware, and software issues. Communication Skills: Excellent verbal and more »

UP TO £26K DOE | EXETER | CAREER PROGRESSION Our client, a prestigious high-end company, is in search of a Customer Services Advisor who is fluent in German and or Dutch. 38.75 hours a week, Monday to Friday, 09.00-17.30 Customer Services Advisor responsibilities: Receiving and making telephone calls … in the relevant language Processing orders received via telephone or email Responding to and solving customer problems/queries/complaints Supporting and liaising with the Sales Representatives regarding queries relating to customer details, display products and inputting of orders Assisting customers with floor plans and quantity calculations … Assisting in translating and checking translations for various departments such as marketing, goods-in and purchasing Customer Services Advisor requirements: Be fluent in German and/or Dutch and be competent in formal writing skills in German and English Have proven customer service and administration experience Strong more »

an Infrastructure Engineer, you will address and resolve a wide range of hardware, software and network-related issues, to ensure a high level of customer service at all times. The role is a 2-year fixed-term contract Infrastructure Engineer responsibilities include: - Deploy and configure infrastructure components, including more »

ensuring smooth operation of their IT systems and infrastructure. You will be responsible for diagnosing and resolving technical issues, implementing solutions, and delivering excellent customer service to end-users. On completion of probation, this role offers Hybrid Working with regular access to the Exeter office. IT Support Technician … experience in a technical support role, preferably in an IT services environment Strong knowledge of computer hardware, operating systems (Windows, macOS), and software applications Customer-focused mindset with strong communication and interpersonal skills Relevant certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or Cisco Certified Entry more »

necessary for the delivery of 1st to 2nd Line support. JOB SPECIFICATION: 2nd Line Support Engineer You will prioritise and manage workload effectivity, ensuring customer satisfaction and meeting Service Level Agreements as well as meeting individual and team KPI's for work completion. Provide a technical escalation point … for 1st line team members and ensure technical escalations to 3rd Line are informative and precise. To ensure adherence to customer escalation procedures. Respond to escalated, complex and high impact issues within SLA. Establishing and maintaining excellent working relationships with all depts as well as 3rd parties. Assist in … security and backup procedures associated hardware/software, data, and Information systems. Responsibility to create knowledge articles for peer use and knowledge transfer between Service Desk levels. Provide training where necessary to all team members. Following company policies, procedures, and work instructions REQUIREMENTS: 2nd Line Support Engineer Ideally you more »

technology vendors including HP, Cisco, NetApp, Microsoft, and VMWare to deliver market leading technology solutions which enable organisations to increase their business efficiency, improve customer service and reduce business costs. What you'll be doing Reporting to the 2nd Line Team Manager, you'll form part of a … with customers to ensure their ICT Infrastructure operates at the optimum capacity and with minimum disruption to service. Whilst this role will involve attending customer site (3-4 pre-arranged visits/week) , we work from our offices in Exeter Tues - Thursday, and from home on Monday's and … Creating knowledge articles for peer use and knowledge transfer Provide training where necessary to all team members. Identifying inefficiencies, recommend improvements to support continuous service improvement standards and assist with their implementation What we're looking for Experience in an ITIL Service Desk. Strong understanding of core systems more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for competent Air Source Heat Pump Installers or Plumbing Engineers to enter in to the ASHP … between £1,000 to £2,000 per week. Required qualifications: - NVQ Level 3 in Plumbing and heating Job titles that may also be applicable: Service & Repair Gas Engineer, Gas/Boiler Installer, Gas/Boiler Service Engineer, HVAC Engineer, Multi Skilled Engineer, Fitter. Rubix M&E are trusted … partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Dual Fuel Engineer to join their growing team. We are also recruiting for; Renewable Electricians more »

Drive your career forward with this exciting apprenticeship opportunity. Our Service Technicians/Mechanics are involved all aspects of maintenance and repair from routine servicing to complex diagnostics and repairs to our customers vehicles. Role The Service department is vital to the success of our business. From right … first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty. Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties … parts and systems to ensure correct working. Following checklists to ensure all critical parts of vehicles are examined. Carrying out bumper to bumper overview, service, and inspection. Maintenance of electronic systems including on- board entertainment systems. Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and more »

will ideally have several years local experience gained in an established business field. You must be a confident self-starter with strong ethics and customer service values. If this is potentially of interest to you, please either contact me direct or forward a copy of your CV on more »

will ideally have several years local experience gained in an established business field. You must be a confident self-starter with strong ethics and customer service values. If this is potentially of interest to you, please either contact me direct or forward a copy of your CV on more »