1 to 4 of 4 Customer Service Jobs in Glasgow with Remote Work Options

are the key skills and experience relevant to this role: Key Technical Skills: Act as the primary contact and ensure the highest levels of customer satisfaction is maintained. Preparation of Service Reports and customer presentations Organise regular Customer Service Reviews and meetings Retain accurate documentation … in adherence to the Sword Quality Management System Act as customer point of contact for designated accounts Support the Incident Manager role for all major Incidents impacting the allocated customer base. Demonstrate a strong sense of urgency in meeting customer needs. SLA Management ITIL focused Experience of more »

Position Overview: The Field based Installation and Calibration Engineer would report directly to the Installations Team Leader (Regional) and would be responsible for providing customer support through the performance of on-site Machine Control installations, measure, diagnosis, troubleshooting, service, and repair of machine control systems on mobile plant … on SITECH/Trimble equipment across all OEMs, OEM Dealers and Customers. [Dozer, Excavator, Grader, Paver, Compactor with GCS900, CCS900, DPS900, Earthworks systems]. Service – Primary resource in providing on maintenance, support call-out/telephone calls, trouble shooting and support on SITECH/Trimble equipment across all OEMs … installation, rental, or support of equipment in the field. [10%] Operations – Support the Machine Control Installation, Calibration and Support Team Leader to effectively deliver customer requirements with installations and planning of operations. [5%]. Operations – Ensures the operational quality of the system by documenting post-installation testing for record more »

managing risk, issues and the project schedule in order to meet our customers expectations and to generate repeat business Present a professional approach in customer communications in order to build strong relationships with customer contacts and business users Drive additional value from projects through variations and follow on … ensure consistency in project delivery Requirements Here are the key skills and experience relevant to this role: Key Personal attributes: Ability to work independently Customer service focussed Effectively manage, motivate and communicate with project teams Benefits At Sword, our core values and culture are based on caring about more »

this case, “if it sounds too good to be true”, that’s because it is! An amazing, recognisable brand, who are known for amazing customer service and providing unbelievable experiences for their customers. This ethos filters into their employee culture so expect: Flexible hybrid working in Glasgow with … quality framework, its roll out, adoption and measurement/monitoring. Essentially, Data Management in this organisation cannot succeed without you. As an employer and service provider, we are committed to Equity, Equality, Diversity and Inclusion. Please feel comfortable to let us know if you have a difference or disability more »