1 Apprenticeship Customer Service Jobs in Leicester

with REVIEWS.io, a rapidly growing tech company based in Leicester City Centre. Role When AppHub’s customers have questions they will contact you in Customer Support. As Junior Customer Support Advisor you will help people quickly and as expertly as possible. This requires a logical brain and the … on your feet using your thorough knowledge of the products. What you’ll do: ● Responding to inquiries via live chat and calls ● Owning your customer’s enquiry from initial live chat to diagnosing the customer’s problem and updating the customer throughout. ● Escalate complex issues to senior … Enhancing our support centre by creating Help Articles and adding new documentations to the internal support bots and quick replies. What you’ll need: ● Customer service experience preferred ● Interest in tech beneficial ● GCSE’s in English and Maths ● Good communication skills ● Confident with typing skills Training Velocity apprenticeship more »