1 to 25 of 602 Customer Service Jobs in London

passionate about problem-solving? Do you thrive in dynamic environments? Are you ready to embark on an exciting journey in the realm of field service engineering? Look no further! We're seeking a skilled and motivated Field Service Engineer to join our vibrant team in Northern Ireland. As … a Field Service Engineer, you are responsible for overseeing the installation, maintenance, repair, and enhancement of equipment in the field, along with providing necessary customer/internal training as required. Your tasks involve investigating technical issues, warranty failures, and in-field malfunctions, resolving them efficiently and cost-effectively … while maintaining continuous communication with Product Specialists and Service Management. You must effectively diagnose system problems and provide repair solutions, focusing on keeping customers informed of progress, particularly during maintenance or downtime. You'll need to maintain comprehensive documentation of system issues and preventive maintenance in customer site more »

running smoothly. This is your chance to make your mark as you'll: · Create and Implement KPS's to keep everything on track. · Manage customer enquiries to ensure they get the best possible service. · Coordinating equipment so that everything is in the right place at the right time. · Up … skill the team to make sure everyone is providing outstanding customer service at all times. You'll also be involved in sourcing new technologies and developing better processes to make the whole hiring experience efficient. PERSON SPECIFICATION: Hire Desk Manager, Senior Hire Controller, Hire Manager - Construction Equipment, Plant … have worked in any of the following roles and/or markets, and worked with the following products and/or services: Hire Controller, Service Controller, Hire Manager, Depot Manager, Branch Manager, Plant Manager, Service Desk Manager, Service Desk Supervisor, Customer Service Manager, Rental Supervisor more »

industry knowledge and experience to deliver performance across a wide range of services for some of the world's most established gambling brands. Our ‘Customer First’ philosophy is the force behind our award-winning culture. Based all around the world, we work as close extensions of our clients’ teams … very multicultural team here at GIMO with employees specialising in all aspects of Marketing, Affiliation Marketing, Development, Web Design, Content, Analysis, Software Development and Customer Service. The Role: Working within our Content Team, the main purpose of this role is to take care of all things content in German more »

Job DescriptionCompany: Our customer Shawbrook is a new type of specialist financial services company, combining the relentless focus on customer service and innovation you would expect from a fintech with the expertise and certainty of a bank. Shawbrook is driven by a purpose to solve complex problems … that unlock opportunity for its rapidly growing customer base of over 300,000 UK consumers and businesses.Our success would not have been possible without our Team. Our people differentiate us from the competition through their deep sector knowledge, they are the life force of our business.Join Shawbrook because you … multiple facets of projects and be able to juggle multiple responsibilities at the same time, including designing class structures, application frameworks, and data models. Service Connector, integrating PRPC to third-party systems using Services (JSON, XML, HTTP), integrating Pega with other Technology Platforms, API, Data model, UI, security in more »

Job DescriptionJob Description:We are currently recruiting for a talented Security System Service Engineer in Central London. In this role, you will be responsible for servicing and maintaining security systems for our clients, ensuring their continued functionality and reliability.Key Responsibilities:Service Visits: Conduct regular service visits to … is required.Strong technical skills with the ability to diagnose and troubleshoot issues effectively.Proficiency in working with CCTV cameras, access control systems, and alarm systems.Excellent customer service and communication skills.Attention to detail and ability to follow technical specifications and instructions.Valid driver's license and willingness to travel to customer more »

and commitment. As part of our team, you would be eligible for: Competitive pension scheme + Life Assurance Generous Annual Leave allowance (increasing with service) plus bank holidays. An additional day off for your birthday Discounted Gym Membership Retailer Discounts Access to electric vehicle leasing scheme (subject to eligibility … criteria) Enhanced maternity/paternity and adoption pay. Length of Service Awards Christmas Vouchers Health & Wellbeing initiatives Job Description Job Title: Administrator Job Type: Permanent Hours: 37.5 hours per week Job Location: Shepton Mallet Main Purpose of Role To operate and maintain the administration and customer service … the certification process offered by SGS. To organise and administer certification services to a high level maintaining accuracy to an excellent standard. To manage customer applications for certificate requests and act as one of the primary contacts to coordinate any issues and/or information requests. To work effectively more »

In conjunction with the Director, successfully and appropriately identifying and resolving employee relations issues. Performing regular quality control checks on work. Providing excellent client service, including delivering quality work product, coordinating staffing schedules and adhering to tight deadlines. Ensuring the efficient and fair distribution of work assignments and projects. … Promoting training to enhance technical and customer service skills. RESPONSIBILITIES Responsible for the quality and efficiency of the Document Production team and the work that they produce. Collaborating with the Coordinator to delegate work among members of the department. Monitor the accuracy and timeliness of job requests. Provide … superior services to legal staff and business support by effectively responding to requests, inquiries and suggestions. Mediate client deadlines as needed to facilitate customer satisfaction. Utilise the departments workflow tool to ensure accuracy of team time entries and job request/tracking information. Work with the Director to generate more »

Dual Fuel Engineers to complete meter exchanges and maintenance on Gas and Electricity meters. Being confident in dealing with customers and knowing what great service looks like is key. You will also be educating the customers by providing energy efficiency advice, showing customers how their new SMART meters work … of the big six Provide Smart Meter Installations/exchanges Manage your own Stock levels on van Excellent time keeping and commitment Provide excellent customer service Ensure all work records are correct and are submitted daily Work closely with the Operations Manager to ensure daily/monthly/ more »

standards consolidation, and publishing best-practice. Suggest and implement improvements to the current use of Production-related systems, oXygen and AEM. Business analysis and customer value creation content, its structure and how it interacts with IFRS Foundation technology/products. problems and formulate solutions leading to content and output … improvements. improve operational efficiency and enhance customer value of existing products. the creation of relevant documentation to aid current and future team members. to the development of new digital products, influencing and executing content and operations strategy and improving the customer value offered by the Foundation. for and … oversee the implementation of any new technology and systems connected to or interacting with content management operations. Customer service Support Technical Staff in all aspects of their work of developing Standards. Support the IFRS Foundation’s operational staff in all aspects of their work of disseminating Standards globally more »

I am working with an leading Managed Service Provider of 30 years located in London who are looking to employ an new Senior Consultant - Azure to work as part of their technical team and Professional Services Team. Job Title: Senior Consultant (Azure) Location: London (Hybrid - Min 2 Days onsite … Expert in PowerShell scripting and automation for streamlining tasks. Troubleshooting & Diagnostics: Experienced in performing in-depth diagnostics and troubleshooting to resolve technical issues. Communication & Customer Service Client-Facing Communication: Excellent communication skills with a focus on delivering exceptional customer service. Pre-Sales Documentation: Proven ability to write more »

My client is looking for a positive and energy driven individual to work within their Operations Department. My client enjoys delivering customer service excellence when they bring the kind of “WOW” experience to their customers. The Job role involves managing structured cabling projects in Data Centres in the … maximise client potential. Ensuring central work schedule is up to date and on track. Monitor, control, and manage in-house project operations to meet customer expectations and timelines. Liaise between departments to ensure the smooth operations delivery. Effectively and accurately communicate relevant project information to the project teams. Track more »

Tasks and Activities: Identify ideal customers within the Northern European market Develop overall sales strategy along with sales leadership Execute successful sale campaign insuring customer requirements are understood and met Manage pricing and contract negotiation process along with Akeron leadership and customers The ideal candidate will have gained the … lead generation, negotiation, and closing deals within the software industry Strong communication skills Ability to build and maintain strong relationships with client, providing exceptional customer service and support throughout the sales process and beyond Capacity to identify challenges faced by clients and propose effective solutions Ability to adapt more »

Document Control System. Strong organisational and communication skills. Ability to adapt to changing project requirements. High attention to detail Strong delivery focus and excellent customer service Advanced in MS Office One of our core values is recognising employee contribution. We have some of the brightest minds in the more »

to provide custom-tailored solutions for your business, whatever your field may be. Our team is dedicated to providing you with the best possible service, and we are always looking for new ways to improve our products and services. We operate in different locations which includes UK, France, Germany … functions that require use of AV infrastructure (audio, video conferencing, webcasting, visual display or projection, and control system (AMX, Crestron) operations • Interact with client Customer Help Desk ticketing system to respond to end user requests • Setup and breakdown of all onsite meetings • Daily system testing to ensure equipment and … balance multiple tasks with changing priorities • Strong organizational skills and excellent attention to detail • Excellent communication and interpersonal skills, both verbal and written • Demonstrated customer service focus and client communication skills The Package We offer a competitive salary and a great benefits package. Blupace is committed to promoting more »

operational at all times. Job Description You'll serve as a crucial link between our client and ISS, possessing comprehensive knowledge of all Soft Service activities within the estate. Your role will involve monitoring and coordinating activities to guarantee service excellence across the board. Exceptional customer service … the client and ISS at various levels. Your ability to inspire and motivate your team will be key to delivering the highest level of service consistently. Candidates with a background in customer service will have a competitive edge in this role. If you're passionate about ensuring … Follow ISS processes and guidelines to ensure end to end procedures are followed Professional and Personal Competencies/Qualifications Ability to demonstrate a professional customer focused approach to work at all times Strong organisational and planning skills Proven experience within a strong customer service environment Effective communicator more »

only** Successful business in the digital economy is not about an idea any longer. Implementation of the idea, crisp processes, seamless workflows that make customer experiences – these are the cornerstone of commercial success for any business today. As a Senior Technical Consultant with Konversational, you will be hands-on … consulting environment, with the responsibility for implementing ServiceNow for a range of customers. Konversational is a boutique consultancy which delivers a new level of customer experience expertise that helps brands accelerate their digital transformation, through the ServiceNow platform. Why work with us? We work hard but try not to … take ourselves too seriously. We are passionate about customer experience, we have high expectations, and it’s an incredibly exciting time to join our team as we scale. Excited? You should be… About you: You can demonstrate a hunger for being inquisitive and a desire to improve your knowledge. more »

leisure, media and entertainment work closely alongside the firm’s corporate finance, employment, real estate and dispute resolution groups to provide a truly bespoke service to its clients. ABOUT THE TEAM Our branding and advertising team is highly regarded and our experienced advertising and brand lawyers offer expert advice … media, art, and music sectors) Talent advisory work including advising talent on their business dealings, business ventures, image rights, licensing and income arrangements and service level agreements with both third parties and their personal service company (or companies) Advising clients in relation to shareholders’ rights and interests (predominantly … on accuracy Excellent written and verbal communication skills, with experience liaising with senior internal stakeholders Enthusiasm, resilience, and a professional approach, with an excellent customer service ethic Ability to liaise with, persuade and influence colleagues at all levels Ability to remain organised, prioritise and multi-task particularly when more »

enthusiastic individual, who is passionate about building relationships and being responsible for the first impression of Ten, whilst achieving sales targets and working with service delivery to ensure exceptional service is being delivered to HNW and UHNW members. They will collaborate with Ten’s most senior Lifestyle Managers … Team Managers and Service Delivery Directors, and gain a list of highly useful and transferable skills within B2C sales, customer service and beyond. This role is an exciting opportunity for someone looking to progress their career in luxury service sales and grow within a global organisation. … individual that is looking to further develop their sales experience and be involved in the full membership sales cycle, from supporting marketing of the service (including oversight of the Ten Membership site) to building and converting the sales pipeline and managing first year renewals. You’ll be passionate about more »

delivering to over 150 countries worldwide? You will be joining a technology team who have a passion for innovation, collaboration, and providing the best service to their customers as well as embracing new ideas, technologies and approaches. As a Senior Fullstack developer, you will be joining one of their more »

+ strong benefits Travel The Change Partners are currently partnered with an Iconic Travel brand who are transforming their online and in-person customer experience, hiring a Head of Project Management - Terminal Design & Experience. The Head of Project Management - Terminal Design & Experience will own the strategy and project management … across two key terminals for the travel business. You will be working across terminal redevelopment, construction/design, space planning, infrastructure, buildings, project management, customer experience, customer service, operations, marketing, and retail. This role will: Lead end-to-end RIBA design projects intaital through to delivery. Deliver … ongoing customer experience development to ensure a strong passenger journey across the terminals. Project manage and partner with design teams including architects, engineers, builders and designers. Mitigate any project risks and ensure effective governance. Redevelopment of entire terminal space from toilets to retail, buildings, offices and civil engineering. Space more »

We are looking for an experienced Dynamics 365 for Customer Engagement Solution Architect with experience in solution development and functional analysis into large-scale enterprise Dynamics 365 architecture with a hands-on approach in designing and leading the implementation of Dynamics 365 products, working with both onshore and offshore … proposal development and provide input in business development while mentor junior and offshore staff. This role is therefore kingpin to KPMG Microsoft business solutions customer delivery of Microsoft Dynamics 365 solutions. It is a dynamic and exciting opportunity to join a rapidly developing business area within an established and … all consultancy according to the KPMG Project Methodology, ensuring that all software applications are implemented successfully according to the project plan. — Meet and exceed customer expectations of business knowledge, skills and behaviour. — Identify business/project risk and mitigate or communicate as necessary. — Ensure progress updates are communicated to more »

very multicultural team here at GIMO with employees specialising in all aspects of Marketing, Affiliation Marketing, Development, Web Design, Content, Analysis, Software Development and Customer Service. The Role: As a VIP Account Manager in our VIP management department, you will oversee the growth and retention of our VIP Italian … speaking customer base. Your focus will be on enhancing customer satisfaction and maximizing lifetime value through tailored account management, which includes understanding and addressing individual needs, providing support, fostering loyalty, and managing risk. Duties & Responsibilities: Deliver exceptional service through various channels such as phone, email, and WhatsApp … include evenings and weekends. Serve as the primary point of contact for VIP clients, coordinating with internal teams to resolve any technical, financial, or service issues to ensure a first-class customer experience. Develop customized promotional offers for VIPs, and analyse, optimize, and report on campaign performance. Participate more »

our infrastructure and network Recruit and retain technical talent into the team Lead the development of network strategic roadmaps, leading the team to ensure service stability and enables the future roadmap Accountability for ensuring tooling is in place to provide real time observability across the network estate enabling accurate … support of the delivery of a number of broad and complex projects Build a strong relationship with the cyber security team to ensure smooth service operation Primary point of contact for audit and accountable for network audit remediation activity Ensure documentation of network, systems & service are accurately maintained … Accountable for the safe, secure, resilient running of the networks service, ensuring that all established protocols are adhered to Supplier engagement to ensure best performance at best value for our services ensuring all contractual obligations are delivered To be successful in the role you should be able to demonstrate more »

briefs with well thought out, creative proposals and presentations. Collaborate closely with internal teams to ensure seamless execution of campaigns and delivery of exceptional customer service. Stay abreast of industry trends, market dynamics, and competitor activities to inform sales strategies and maintain a competitive edge. Provide timely and accurate more »

of connected cloud solutions with a turnover in excess of £100M and over 500 staff across 5 locations. With a focus on delivering exceptional customer service my client consistently achieves one of the highest NPS scores in the industry and is ranked in the top 50 Best Companies … to end users can access all their business applications wherever they are. The role of the Business Analyst will be to gather and analyse customer requirements and translate them into functional and technical specifications in order for the migration projects to be delivered on time. You will play a … defining the project scope, objectives and success criteria. You'll work closely with the PM, delivery teams and technical teams to gather and understand customer requirements and drive the the project from initiation through to successful delivery. This is a full end to end migration project role and the more »