2 Customer Service Jobs in Mid Wales

Role The purpose of this role is to be a key part of a systems, software engineering and electronics team working on project delivery, service provision and product development. The role encompasses bidding for, designing, implementing, testing, obtaining customer acceptance and after-sales support of systems for the … designs, implementations and test specifications, to agreed schedule and quality targets. After Sales You will work with the Project Manager to provide after-sales service to customers and clients. This role will engage with customers to diagnose technical issues with delivered solutions, and will propose technical solutions to those … have a current European driving license. Ability to be flexible and work outside core hours on occasion. Occasional travel to other Exsel Group and customer sites. Participate in the personal performance review process, identifying development areas andstrengths as part of continuous professional development. Participate in continuous improvement activities within more »

Position: Is accountable for the overall management of the laboratory function on site ensuring all aspect of this area is compliant to industry and customer standards at all times. To ensure that the Central and Production Quality Control (QC) Laboratories are managed on a day to day basis and … laboratory resource to support site improvement and development. Actively participate in A3 problem solving workshops. Successfully deliver excellent team performance against the current internal customer service level agreement for quality management. The Person Ideally educated to a degree level within a food science, food technology or microbiological discipline … Experience in the operation, calibration and maintenance of laboratory equipment and methodologies. Experience with food and feed safety management systems and with dealing with customer audits and external certification audits (eg.ISO9001, FSSC22000, FEMAS, ISO17025) Qualifications: Lead Auditor (preferable, but not an absolute requirement). Minimum Intermediate HACCP or equivalent more »