2 Permanent Customer Service Jobs in Oldham

days based in our Oldham office and the remaining 3 days working remotely. This Applications Support Analysts is a key position within our IT service and will support by overseeing the installing, configuration, and implementation of computer applications, identify areas for potential improvement and make recommendations as to the …/2nd line application support maintaining enterprise applications with a good appreciation of applications design & development including database and infrastructure technologies. We're a customer-focussed organisation so we know that how we do things is just as important as what we do. In addition to being an established … application support analyst, you'll also have great customer service skills and be able to demonstrate the below essential experience: Excellent troubleshooting, problem solving & delivery skills coupled with a good understanding of ITIL support processes. Up-to-date knowledge of scripting, coding, and application software Proven experience of more »

good numeracy and literacy, good time management Excellent communication skills, interpersonal skills and telephone manner- good team player, flexible attitude and can deliver excellent customer service Commutable to Oldham on a daily basis for this office based full time permanent role (it is not remote, hybrid or part … role include; Maintaining and managing the CRM sales databases (Salesforce), inputting data, managing data, running reports, reporting and coordinating data Sales Order process-incoming customer calls- logging enquiries, analysing enquiries, triage management ensuring enquiries are forwarded to relevant person, correct department. Producing, creating daily Excel reports, analysing data such … as customer spend analysis and daily sales analysis, using pivot tables and Look ups. Analysing trends, market research of competitors and customer trends, sales pipeline To apply please email your cv with salary expectations and availability and how you meet our clients sales support administrator criteria. Don't more »