1 Apprenticeship Customer Service Jobs in Swindon

monitored and reported on and discussion with clients to communicate updates for planned and current project activity. Role · Responsible for supporting delivery of the service desk SLAs. · Working closely with the Engineering Manager and project coordinator ensuring the smooth running of the Service Desk and Project Coordination. · Creation … to management. · Ensure you and the team follow incident management, problem management and change management processes. · Responsible for software & hardware asset management. · Dealing with customer feedback, tracking responses. · Ability to build key relationships internal and external customer. · From time to time you may be required to support the sales … configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras. · Address IT issues by prioritizing in response to customer service level agreements. · Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets. · Support the roll out of more »