Job summary ICT Service Desk Analyst The Service Desk is the single point of contact for all ICT related incidents and service requests. The goal of the Service Desk is to facilitate the restoration of normal operational service with minimal business impact on the Trust … within agreed service levels and clinical/business priorities. The Service Desk also provides a mechanism for users to request and receive pre-defined; pre-authorised standard services, for example, new starters, new hardware requests, and/or new software requests. Other teams in the ICT Department, such … as Field Support, Systems Support, Information Governance and Infrastructure, support the Service Desk. The Service Desk Team consists of: Service Desk Analysts Service Desk Apprentices The Service Desk Supervisor The Service Desk Manager Main duties of the job The Service Desk Analyst will more »
Coventry, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Blue Arrow
Position: CustomerService Advisor Location: Hybrid within commutable distance of Coventry (CV6) Start date: 10th June 2024 (Will be required to attend site for a minimum of 4 weeks to attend training and to collect homeworking equipment, You will then be able to work remotely once you have … available between 8am -6pm) Type: Temporary to Permanent for the right candidate Blue Arrow is offering a superb opportunity to work as a customerservice representative, Working remotely but within a reasonable commute to Coventry. The role promises sociable working hours, a competitive pay rate and the … also helped to halve harmful emissions in London since 2019 and keep the capitals road network running smoothly and safely. As a Back-Office CustomerService Representative, you'll be responsible for the behind-the-scenes processing service of Transport for London's Road User Charging system. more »
CustomerService Assistant/Reception - Bristol, BS2 £11.44ph - Temporary - 2 days Immediate opportunity has arisen for this Student Accommodation based in Bristol for a proactive and enthusiastic Accommodation Assistant/CustomerService to provide front desk, admin and event support. Duties will include: Manage all student … related queries Sort deliveries Manage rent collection Provide Reception/Customerservice assistance Manage, improve and update IT systems Support the Manager in all areas including marketing and sales Prepare reports and documentation Participate in face to face marketing activities Conduct room inspections The ideal candidate will have … skills Able to use own initiative Ability to handle sensitive issues Outgoing and happy member of the team Proven administration, reception and/or customerservice experience IT literate (Ritz Rec Emp Bus more »
Job Title: CustomerService Representative (Temporary) Location: Chelmsford, Essex Salary: £11.80 per hour Duration: Minimum 6-month temporary contract, potential for permanent placement Working Hours: Monday to Friday, flexible with one weekend required per month (8:00 am - 16:30 pm) Key Responsibilities: Respond to customer inquiries … and concerns promptly and professionally via email. Utilize IT skills to navigate customer databases and systems efficiently. Demonstrate exceptional customerservice skills, ensuring a positive experience for all clients. Collaborate effectively with team members to address customer needs and resolve issues. Maintain accurate records of customer … Office suite (Word, Outlook, Excel). Excellent written communication skills with the ability to understand and respond to written English effectively. Prior experience in customerservice or a related field preferred. Experience with Microsoft Teams and other collaboration tools is advantageous. Flexibility to work a varied schedule, including more »
s Fareham/Portsmouth based client are keen to recruit a Contract IT 1st Line Support Analyst to join their busy and thriving IT Service Desk team on an initial 2 Month contract. If you have excellent communication skills; previous IT support experience and love to provide a high … level of customerservice this could be the role for you! This 2 month contract role will be engagement via Umbrella company. As a member of the Contract IT 1st Line Support team you will be the primary point of contact for the UK retail stores running technology … and systems for processing store transactions at Point of Sale, internal CRM systems and other customer engaging digital experiences (Digital Signage, Social, Interactive Apps). For this reason, candidates for this role will have both previous IT Support experience and experience delivering excellent IT Customerservice inline more »
Swindon, Wiltshire, South West, United Kingdom Hybrid / WFH Options
Elite Recruitment Solutions Maidenhead
We are proud to be supporting this well know company based in Swindon, in finding a French Speaking CustomerService Advisor to join their team. Office based, Temporary to Permanent role. Immediate Start for the right candidate, £11.53 per hour, paid weekly. Full time position, Free Parking, full … 6pm alternating. The Role We have an excellent Temporary to Permanent opportunity for outstanding individuals to utilise their French and English skills in a customer contact centre, where you will be answering calls and responding to queries from French Speaking customers, supporting them with queries on their mobile phones … WORKING FROM THE OFFICES IN SWINDON AND UNABLE TO ACCOMODATE HYBRID OR REMOTE WORKING. Requirements We are looking for Fluent French speaking individuals with customerservice experience to help enhance our client's customer offering. For this role you need to be fluent in both French and more »
Cambridgeshire and Peterborough NHS Foundation Trust
term - 37.5 hours Mon-Fri. We are looking to recruit an enthusiastic and motivated administrator to work alongside the Tissue Viability, Bladder and Bowel Service, providing administration support to a countywide service, liaising with clinicians and service users to ensure an effective, efficient and streamlined service. We … a part of a friendly and dynamic team, then we would love to hear from you. The post holder will have excellent communication, organisational & customerservice skills. If you are looking for a new challenge and to be part of a growing, innovative service then we want … Teams, Specialist Services and Mental Health Teams. The main principle of the Admin Hubs is to ensure the provision of a professional and competent service, as well as excellent training and development opportunities for admin staff. Main duties of the job The Administrator provides an administration service which more »
member of the Optimise Healthcare Group team and will deliver an effective and competent level of clerical support and consistently deliver a client-focused service which promotes good customerservice and effective working relationships. Main duties of the job Dealing with routine enquiries in a pleasant and … general office supply levels are monitored. Preparation of the orders and receiving of goods/services in order to maintain efficient running of the service About us Optimise Healthcare Group are a privately run psychiatric clinic based in Warrington. We are a small team and work with a wide … member of the Optimise Healthcare Group team and will deliver an effective and competent level of clerical support and consistently deliver a client-focused service which promotes good customerservice and effective working relationships. The job description is an outline of the tasks, responsibilities and outcomes required more »
attraction through to onboarding and retention. You will be responsible for supporting and collaborating with the team to deliver an effective recruitment and retention service and providing an efficient customer-focused service which meets the needs of both applicants and the clinical areas and will act as … a supportive link between the new starter and the service they have been recruited into. Predominantly home working with some working across Mid Essex and our Basildon office. Main duties of the job You will need to be well-organised, self-motivated with strong communication skills and the ability … process from attraction through to onboarding. The post holder will be responsible for supporting and collaborating with the team to deliver an effective recruitment service and providing an efficient customer-focused service which meets the needs of both applicants and the clinical areas. Working autonomously, the post more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
People Solutions
PORTUGUESE SPEAKING CUSTOMERSERVICE ADVISOR MONDAY - FRIDAY : £13.00 PER HOUR People Solutions are looking for a Portuguese speaking CustomerService Advisor for our Client based in Birmingham. The requirement to speak to Portuguese is necessary for this role as you will be speaking to Brazilian Nationals more »
the effective handling of new and existing enquiries and sales orders from inception through to completion. You will have experience of dealing with both customer and stakeholder requests to tight timescales whilst building relationships through trust, reliability and customer satisfaction. Main responsibilities Create customer packs and communicate … regularly with customers managing their expectations whilst ensuring a positive customer experience. Progressing quotes through internal systems for sales/materials ordered. Agree and communicate installation dates, confirm to customer and updating installation log. Update and maintain the installation log. Liaise with Area Managers/Sales Agents weekly … and invoices. Meet with Area Managers/Sales Agents each week to confirm sales, completed installations and forthcoming installations. Required Essential skill set Exceptional customerservice skills and a passion for exceeding expectations. Have a confident telephone manner and strong communication skills strong communicator with a clear and more »
provide admin support to the crisis care pathway. The role of administrator will be to provide admin support to the Acute Liaison Mental Health Service based at KGH, along with the services which are part of the wider crisis pathway such as Crisis Houses, Crisis Cafes and the integrated … workload dependentof the priorities and requirements at the time. Good organisational ability, strong IT skills and flexibility are required. Ourteam administrators arekey to the service being able to deliver. Main duties of the job We are looking to recruit an enthusiastic, suitably qualified team administrator to provide a comprehensive … administrative assistant/secretarial service to support the Crisis Care Pathway, including the new integrated response hub. Good organisational ability, strong IT skills and adaptability are required. The post-holder will work alongside another team administrator and will provide cross cover during periods of staff absence. The post-holder more »
Milton Keynes, Buckinghamshire, South East, United Kingdom
Somnium Recruitment Ltd
our client based in Milton Keynes in the Linford wood area. What will be your responsibilities: - Ensure efficient scheduling of work for business and customer benefit. - Support other departments in handling customer scheduling queries. - Manage and align customer expectations with service standards. - Meet all tasks within … customer SLAs and internal targets. - Collaborate with field workers to balance work quality and quantity. - Proactively resolve issues for company and customer within set targets. - Support colleagues in addressing complex queries by sharing knowledge. - Work closely with teams to maintain high-quality service and meet SLAs. - Document … and assist in resolving customer complaints, escalating when necessary. - Participate in planning and deploying new services and system enhancements. - Take full ownership of issues and ensure timely resolution. - Prioritize and manage workload according to team and industry deadlines. Ideal Experience: - Prior customerservice or contact center experience. more »
Gloucester, Gloucestershire, South West, United Kingdom
Brook Street UK
Do you have retail, hospitality or customerservice experience but sick of working evenings/weekends? Brook Street is offering a full-time position with no weekends and no evenings! We're looking for somebody with great face to face customerservice experience and some computer … Defence Business Services (DBS) Pillar - Armed Forces & Veterans Services - DBS Team - MOD Medal Office Primary Job Purpose(s): Medal Assessing Deliverables: Accurate Medal Assessments Customer Focus Despatch of medallic recognition Responsibilities: The Temporary Worker will provide administrative support. He or she will follow set procedures and will exercise some … Checking colleagues' assessments before progressing applications to final stage before dispatch d) Record Management: Filing, preparation of records for scanning and document disposal e) Customer Correspondence: Respond to letters, telephone and email enquiries from Service Personnel, veterans and their families regarding eligibility of the award(s) 2. Provide more »
work with. We also offer: Salary including High-Cost Area Supplement Opportunity to join the NHS Pension Scheme Free 24/7 independent counselling service Learning and development opportunities Easy and quick transport links A range of attractive benefits and discounts Access to Blue Light Card and other NHS … Job description Job responsibilities To manage the administration and virtual reception duties of the virtual consultations platform. To provide a professional, comprehensive and efficient service to the Trusts outpatient based clinics at City Road and its associated satellite units. To promote a positive image of the Trusts outpatient services … through the provisionof excellent customerservice to patients, relatives/carers and external stakeholdersdemonstrating a commitment to putting patient care first. To ensure high standards of data entry and quality are achieved and sustained across all services, inboth paper and electronic record-keeping. To ensure adherence to the more »
Red Recruitment is recruiting Account Managers to join a premier Contact Centre outsourcing business who are dedicated to delivering exceptional service to their clients. This role is Monday - Friday on a temporary to permanent basis. You will be joining the business during a period of fast growth, giving you … lots of potential for opportunities and progression in the future. The suitable candidate will have previous customerservice experience and have strong communication skills. The start date for this position is ASAP. Benefits and Package for an Account Manager: Salary: Up to £14.36 per hour Hours: Monday - Friday … grow and develop your own team Key Skills of an Account Manager: Previous telesales experience is required A proactive and confident telephone manner Exceptional customerservice skills A good understanding of basic IT and to be computer literate is required Positive team player with the ability to work more »
Darlington, County Durham, North East, United Kingdom Hybrid / WFH Options
New Appointment Group
resolution Clear all Accounts Payable queries Answer queries from internal and external customers relating to invoices and payments via telephone and email delivering exceptional customerservice Statement reconciliations Ensure SOX document is followed and prepare for audits Reach SLA targets Support projects, testing and improvements About you: Accounts … payable experience Fluent in French and English Flexible approach Team player Strong customerservice Benefits of joining our Temps team: * Weekly pay on a Friday - smooth payment process * Working with committed and highly experienced recruitment consultant CVs in Word New Appointments Group, Expertly Matching Employers and Jobseekers since more »
Avon & Wiltshire Mental Health Partnership NHS Trust
Job summary Do you have experience working on an IT Service Desk or in a similar IT Support role? If so, this may be the job for you... An opportunity has arisen for an IT Service Desk Analyst to join the Trust's busy IT Service Desk. … PC Hardware, Active Directory, and IT Ticketing Systems. The successful candidate will be expected to carry out the following duties; Taking receipt of IT Service Desk support requests (primarily telephone but also email, written and in person) and logging them within the Trust's Service Desk tool. Take … ownership of and responsibility for the requests and prioritise them in accordance with procedures and any SLAs (Service Level Agreements) in operation. Investigates faults, user problems and other requests for support and/or information and takes the most appropriate actions in order to reach a satisfactory resolution. A more »
to join Nottingham CityCare's Post Covid service. This post will be Monday- Friday (37.5 hours) fixed term for 6 months. The Post Covid service provides essential care and support to those who have ongoing and long-term effects as a direct impact of suffering with COVID-19. The … Service aims to be a proactive, forward thinking, and dynamic service which provides evidence-based assessment and follow up for individuals requiring on going long covid support and management in the community. The service provides chronic long-term management across both health and social care sectors, including … a valid driving license and have access to a vehicle for this role. For further information please do not hesitate contact Kate Warman Clinical Service Manager on 07825906723 or email k.warman@nhs.net Main duties of the job We are looking for an enthusiastic, motivated, and conscientious team member who more »
Job title: Air Conditioning Service Engineer Schedule: Monday to Friday, 8am to 5pm Job type: Temporary to Permanent Benefit: Company vehicle Must be over 21yrs of age to Apply Are you passionate about delivering top-notch service while ensuring the comfort and safety of customers? We are seeking … a meticulous and customer-focused individual to join our team as an AirCon Service Engineer. Key Responsibilities: - Conduct servicing and preventative maintenance on customers air conditioning systems with precision and care. - Identify and recommend additional services to enhance customer satisfaction. - Maintain accurate administrative records promptly. - Handle equipment … regular communication with customers and our head office to ensure seamless operations. - Meet and exceed key performance standards through adaptability and flexibility. Person Specification: - Customer-focused with a dedication to exceptional service. - Excellent customerservice skills with a methodical approach to work. - Ability to plan, organise, and more »
Job title: Air Conditioning Service Engineer Schedule: Monday to Friday, 8am to 5pm Job type: Temporary to Permanent Benefit: Company vehicle Must be over 21yrs of age to Apply Are you passionate about delivering top-notch service while ensuring the comfort and safety of customers? We are seeking … a meticulous and customer-focused individual to join our team as an AirCon Service Engineer. Key Responsibilities: - Conduct servicing and preventative maintenance on customers air conditioning systems with precision and care. - Identify and recommend additional services to enhance customer satisfaction. - Maintain accurate administrative records promptly. - Handle equipment … regular communication with customers and our head office to ensure seamless operations. - Meet and exceed key performance standards through adaptability and flexibility. Person Specification: - Customer-focused with a dedication to exceptional service. - Excellent customerservice skills with a methodical approach to work. - Ability to plan, organise, and more »
Support Analyst/IT Engineer/IT Support We are an IT Solutions provider, primarily focused on remote management and support of customer’s IT infrastructure. Seeking a Support Analyst/IT Engineer to work from our offices based in northwest London on Permanent basis. The successful candidate will … client base of varied market sectors working with a team of support engineers. You will be expected to travel using own transport when visiting customer locations. Costs will be fully reimbursed. Fluent working knowledge of Microsoft Technologies with English verbal and written communication skills are essential. Technical Skills Required … Migration • Broadband Technologies • VOIP Technologies • Professional Certifications such as CCNA, CCNE, MCSE, MCP, MSDST, MCITP are desirable Required for this role are: • Considerable B2B customerservice experience in a support based role • Documentation skills • An interest in emerging technologies • Good administration skills • Technical fault finding by analysis • Good more »
The Newcastle upon Tyne Hospitals NHS Foundation Trust
information resources for inclusion into the knowledge base Communicate and advise on appropriate steps to resolve issues Accurately log all support interactions via the service desk process Liaise with system owners and/or software suppliers on the development of SharePoint/O365 applications to overcome known problems or … the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people's race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and … patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you. Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS more »
System. We are extremely proud that the first Covid-19 virtual hospital in the country is in our portfolio and the success of this service has inspired the system. Heart Failure and COPD Virtual Hospitals are now operational and soon to launch are the Acute Respiratory Illness, Frailty and … About us Just as we care about our patients' wellbeing, we care about yours! We can offer you: A comprehensive induction into the community service followed by a local induction to introduce you to the role Car lease scheme *T&C's apply Flexible working options Annual travel card … individuals Ability to be intellectually flexible and to look beyond existing structures, ways of working, boundaries and organisations to produce more effective and innovative service delivery and partnerships Evidence of excellent, written, verbal and presentation communication skills, effectively relaying and receiving complex information. Ability for frequent concentration for analysis more »
organisation. Our client, a blue-chip IT company, is currently seeking a Security Cleared Infrastructure Support Specialist III (Red Hat Linux) based on their customer site in Edinburgh. This is a temporary role to start ASAP for 3 months. The role is paying up to £275.00 per day working … already hold SC Security Clearance. For this reason, we are only able to progress applications from British nationals. Role Overview We are looking for customer-focused 3rd line infrastructure support engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some … be responsible for our Red Hat Linux environments. Solaris experience would be beneficial. The successful candidate will be someone who can blend first rate customerservice with first rate technical skills. Previous experience resolving 3rd line issues in an enterprise environment is essential. Job Description Excellent knowledge of more »