3 Permanent Customer Service Advisor Jobs in the East of England

Customer Service Advisor - Product Support - Harlow - £30,000 DOE Hybrid Tue - Sat 37.5 hours Are you a customer service professional who is tech-savvy and open to training and developing technical product skills? Play a vital role in supporting and guiding … B2C customers through technical glitches, product features and general customer queries. Customer Service Advisor - Product Support , your primary responsibilities will include: Respond to technical queries. Friendly customer support and guidance, mostly via email. Communicating with different departments to find solutions. Problem … solving and troubleshooting technical issues. General customer service queries via Zendesk. Requirements: To excel in this role, you'll need: Excellent communication skills, both verbal and written. Excellent customer service (ideally B2C) Technically minded and willing to learn a new product range more »

Customer Service Advisor - Product Support - Harlow - £30,000 DOE Hybrid Tue - Sat 37.5 hours Are you a customer service professional who is tech-savvy and open to training and developing technical product skills? Play a vital role insupporting and guiding B2C … customers through technical glitches, product features and general customer queries. Customer Service Advisor - Product Support , your primary responsibilities will include: Respond to technical queries. Friendly customer support and guidance,mostlyvia email. Communicating with different departments to find solutions. Problem-solving and … troubleshooting technical issues. General customer service queries via Zendesk. Requirements: To excel in this role, you'll need: Excellent communication skills, both verbal and written. Excellent customer service (ideally B2C) Technically minded and willing to learn a new product range Strong problem more »

technically minded. Full training is given. Outline of the role Provide customers with technical advice over the phone and via email. Build strong customer relationships. Communicate with the Sales team to assist with any technical questions from potential customers. Effectively resolve minor queries and escalate any complaints to … A strong work ethic and a desire to learn are essential Good communication skills are crucial, written and verbal Microsoft office expereince Prior customer service experience will be beneficial Fully training is given for this role A technical interest will be beneficial SC4 practices a diverse more »