1 Permanent Customer Services Manager Jobs in London

Customer Service Desk Manager London Exciting opportunity for an enthusiastic, analytical, and strategic thinker to join a fast-growing, market leading IT partner. This role will be responsible for ensuring that the Customer Service Desk provides a seamless and efficient service to assist customers … with their service requests and support needs. This role will encompass all ownership and accountability for the Customer Service Desk function, and manage the individuals providing a blend of support within the Customer Service Desk. The client are a large-scale Data Centre provider, whos network … exceptional leadership skills, and can communicate effectively to inspire, develop, and motivate staff. Key Responsibilities: * Ensure that the CSD receive and effectively manage customer queries across different communication channels. * Strive to make sure that the CSD resolve requests and cases aiming for a "1st contact resolution". * Being more »