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Every business in every industry will be an AI business – and there is no AI without relevant, accurate, and real-time data. At DataStax, we’re delivering all the vector data that Gen AI applications need with unmatched speed, scale, and performance. We prioritize giving developers a seamless experience, making … Technical Support Engineer, you will utilize your passion for helping others to ensure that our Users and Enterprises are successful in their use of DataStax products and solutions. This is a continuous learning and teaching role where you will develop and share your knowledge of troubleshooting, configuration, and exciting new … technologies inclusive of and complementary to Apache Cassandra, DataStax Enterprise, and Astra. What you will do: ● Research, reproduce, troubleshoot, and solve highly challenging technical issues ● Provide thoughtful direction and support for technical inquiries ● Ensure that customer issues are resolved as expediently as possible ● Diagnose and reproduce customer reported issues and more »