Senior Service Designer
Swindon, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Nationwide Building Society
deliver against this strategy and evolve Nationwide to be the building society of the future. And we’re now looking for a Senior Service Designer to join our Service and Operational Excellence capability. Working in the Experience Strategy Landlord team, you will play a core role in driving understanding of … how this works. You can also find out more about our approach to hybrid working here. What you’ll be doing As Senior Service Designer, you will be responsible for creating holistic and joined up understanding of our services, identifying where our service is not meeting customer needs or expectations … a great opportunity to help develop our growing design capabilities across Mortgages and Financial Wellbeing. About you To join the team as Senior Service Designer, you’ll need: Extensive industry experience of shaping, sizing, and conducting Service Design activity across large programmes of work to uncover commercial and customer value more »
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