Supporting one of our clients based on-site in Edinburgh, as a Desktop Support Engineer, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents and service requests, while minimising disruption and providing first-class customer service. The site benefits from … nature of our client's work the successful candidate will need to either hold or be able to obtain SC Security Clearance. As a Desktop Support Engineer you will: Be responsible for incident ticket handling, escalation and problem diagnosis Build, configuration and deploy desktop/laptop/… with software installation/deployment Assist with Smartphone deployments and support Provide support on the TechBar Hardware installation/upgrade/break fix for desktop, laptop, and server Basic telephony support and cable patching What we're looking for: Knowledge of Microsoft Windows 10 Operating Systems Deployment, configuration, and more »
Job title: DesktopEngineer (with network experience) Contract length: 3-months Day rate: £240 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Supporting one of our clients based from in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software … technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient • Responsible for Incident ticket handling, escalation and problem diagnosis • Desktop/Laptop/VDI – build, configuration and deployment to end users • Assist with software installation/deployment • Assist with Smarthphone deployments Secondary role requirements … Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets • Hardware installation/upgrade/break fix for desktop, laptop, and server • Smarthpone support • Network patching and trouble shooting Essential Skills and Qualifications: • Knowledge of Microsoft Windows 10 Operating Systems – Deployment, configuration, and support more »
Job Title: Desktop Support Duration : 01/07/2024 - 27/09/2024 Day Rate : £18 per hour Location : Edinburgh, Onsite. Key Skills: Security Clearance Job Description: We are seeking a dedicated and Desktop Support Engineer to join our team in Edinburgh. The successful candidate … will provide comprehensive desktop and remote support to users across multiple locations. Key Responsibilities : Provide on-site desktop support to users at the Edinburgh Office Deliver remote support to users located in London, Leeds, and home locations. Support HP hardware, peripherals (docking stations, keyboards, mice), and mobile devices more »
are exceptional and we are looking for more exceptional people to join us. Position Overview: We are seeking a highly skilled and experienced L2.5 Desktop Support Engineer with demonstrated proficiency in providing technical assistance and leading a team of support professionals. The ideal candidate will possess a strong … to IT support. Responsibilities: Provide L2.5 technical support for desktops, laptops, printers, mobile devices, and other end-user computing equipment. Manage a team of desktop support technicians, including task assignment, performance monitoring, coaching, and development. Serve as an escalation point for complex technical issues and provide guidance and assistance … to team members as needed. Requirements: Bachelor’s degree in computer science, Information Technology, or related field. Minimum of 5 years of experience in desktop support roles, with at least 2 years in a leadership or supervisory capacity. Strong technical proficiency in Windows operating systems, Microsoft Office Suite, Active more »
