Deskside Support Engineer
Ely, England, United Kingdom
Cognizant
Job DescriptionCognizant is seeking Deskside Support Engineers for our Infrastructure Services Practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps, End User Computing, Service Desk, Network Services and Environment … Management Services.Job roles and responsibilitiesConfigure, troubleshoot, isolate, repair, and resolve all customer desktop issues including desktop/laptop hardware and software, mobile devices, printer/scanners/copiers, audio visual equipment, hardware peripherals and other desktop related equipmentTroubleshoot and repair desktop computers tenure they interconnect seamlessly … productivity applicationsTroubleshoot application issuesResolve users’ IT issues related to Desktops, Laptops, Windows/MAC operating systems, Printer setup, Resolve printer issuesWork independently troubleshoot all support requests and follow escalation policiesResponsible for computer hardware builds and maintaining inventory for computers ready deployProvide support tall business usersEstablish and maintain a more »
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