2 Desktop Support Jobs in Hertfordshire

Excellent Opportunity for Deskside Application Support Specialist to be part of our Infrastructure Services Practice Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps, End User Computing, Service Desk, Network … are meeting SLA`s for service. Responsible to be a resource for the Project Ops team where required (hardware build/Testing/application support) Responsible to Complete regular PCI Audits, being meticulous with details. Responsible to update asset management information Responsible to Assist with regular reviews of user … with any data protection reviews or requests to remove data as instructed by our legal teams. Responsible in Forming part of Service team that support priority issues and on an “on call” basis. Essential Skills Good working experience in a Deskside support or Application Support role. Extensive more »

Job Description Deskptop Support Analyst Key Accountabilities: Assisting with overseeing the security aspects of the company/project IT set-up including websites that may be hosted internally or externally. Liaison with potential and confirmed collaborators and their IT support partners/staff in coming into and operating … acceptable service levels are maintained across all systems. Dealing with hardware issues, desktops, laptops, printers, and mobile devices both in person and remotely. Providing Desktop/Laptop support including the following technologies: Microsoft Office 365 products - Outlook, Word, Excel, Access, Internet Explorer, Windows 7, desktops, laptops, printers, networked … requests, software installations, new computer setups, upgrades, etc. Providing enhancement request feedback to IT regarding technology environment and customer needs through the defined processes. Support of VoIP telephony and Android mobile phones. Working with TCP/IP and resolving general networking issues. Experience: Extensive IT/Commercial experience gained more »