2 Permanent Desktop Support Jobs in the South East

The Opportunity: We're looking for a Desktop Support Analyst/ServiceDesk Analyst with good 1st/2nd Line Support skills to join a fast growing business in central Basingstoke. It's a hybrid role with 3 days in the office and 2 from home and you … ll be providing support to approximately 300 users (but growing rapidly). It's a highly customer facing role that involves engaging with staff at all levels up to the C Suite so you'll need to be a confident, professional and friendly communicator who can take ownership of … problems and provide a high quality support service. The team pride themselves on providing a high rate of first-time fix and you'll have the opportunity to upskill and develop your career with them. IT is delivered through a hybrid (multi-cloud) infrastructure and you'll be providing more »

At Matrix-Global , we’re committed to providing exceptional IT support to optimize operational efficiency. As an IT Support Specialist , you’ll play a critical role in maintaining our technology infrastructure, assisting end-users, and ensuring seamless operations across our organization. Position Details Job Title : IT Support … replacements for existing employees. Manage PC hardware, performance, and driver issues reported by end-users. Perform PC recovery for departing employees. Software and Application Support : Package, distribute, and patch PC applications. Configure and manage PC software installations and updates. Maintain a known defect list for end-user computing (EUC … . Manage all software applications, including installations, changes, access, resets, and issue resolution. Network Integration and Security : Support PC integration with office Wi-Fi, home Wi-Fi, and VPN software. Ensure compliance with security requirements, policies, and standards. Coordinate and provide remote support for devices used in retail more »