Job Description DesktopSupport Analyst - Bank in the City London Our Client is an International Bank with its European Head Office based int eh City London. They are looking to recruit a DesktopSupport Analyst with at least 5 to 8 years proven expertise within Desktop Support. The Support team operate a rota to cover the core hours from 7.30 am to 6.00 pm Monday to Friday. You will be working as a part of the Service Support Team and as such providing DesktopSupport to around 130 users across several … and problems raised by users and ensure that they are clearly documented and followed up with the appropriate action to resolve them within the Support Team. The Client uses Cisco and Microsoft platforms so you need to have experience of both Cisco and Microsoft software. In terms of the more »
DesktopSupport Our client is looking for a DesktopSupport Contractor to join ASAP on an initial 3 month contract. This role is for an Immediate start so ideally you will be available to join in the next few days. Outside IR35 £200 p/day … Months Skills/experience 5+ Years experience in DesktopSupport role Previous experience working in a busy IT service environment ensuring support tickets are meeting SLAs. Basic Network & Security skills Microsoft or IBM Certified Professional Knowledge of Information Governance and Security and confidentiality issues A good understanding more »
Hounslow, Greater London, Isleworth, United Kingdom
IF Recruitment
Responsibilities: The DesktopSupport Engineer will be responsible for supporting all end users relating to hardware and software. Managing Incident and Task queues (Servicenow) troubleshooting and managing relatively simple hardware and work setting issues ensuring incident and task records are updated along with communicating the end user. Imaging … and rebuilt or disposed of accordingly. Undertaking Antivirus scanning and removing any items raised by security. Recognizing and escalating more difficult problems to appropriate support groups Skills: Experience in Servicenow ITSM for Incident/Request and Asset Management 2+ years of experience in Microsoft Windows desktop level … support 2+ years of providing support as a DesktopSupport/Technical Remote Support, providing End User Support and Customer Service Experience of working in a medium/large corporate environment Must be able to be both a team player and be able to more »
DesktopSupport Engineer London - Office based £35,000 - £40,000 + Bonus, Private Healthcare, Holiday, Pension, Progression, Life Assurance This is an excellent opportunity for a highly motivated DesktopSupport Engineer to join a globally recognised company in a highly varied and technical role offering excellent … and are continuously striving to improve their company culture. In this role you will act as the primary technical IT point of contact to support deskside technology to all users across the business. You will perform analysis, diagnosis and resolution of IT issues for end users and install, test … also ideally hold a full UK Driving License, but this is flexible for the right candidate. This is a fantastic opportunity for a talented DesktopSupport Engineer to join a global company in a highly varied and autonomous role offering excellent benefits and personal development opportunities. The Role more »
Role: IT DesktopSupport Engineer Sector: Education Group Location: West London - Fully Onsite Package: Up-to £32,000, 24% Pension Overview: An Education Group based in West London is growing its IT team to manage the increasing volume of users, tickets, project work, and more! This role provides … deployment tools, and much more!! Benefits: Excellent Holidays/Formal Training/24% Pension/Career Progression/Flexible Hours Key Responsibilities: Provide technical support to end-users, including troubleshooting hardware and software issues. Install, configure, and maintain Windows OS (Windows 10 & 11) Office 365 administration - User account setups … support, licencing, on/off boarding User administration through Active Directory and Group Policy Set up and maintain printers, scanners, and other peripheral devices. Manage and support mobile devices (e.g., tablets, laptops) within the organization. Deploy and manage applications using Intune/Endpoint Manager and SCCM Collaborate with more »
City of London, Greater London, Barbican, United Kingdom
Talent Smart
We are seeking a skilled DesktopSupport Specialist with advertising industry experience to join our team. The ideal candidate will possess strong technical abilities in supporting desktop environments, particularly on macOS systems, and have expertise in managing Jamf and Intune. This role requires excellent communication and customer … service skills, as you will be interacting with various stakeholders across the organisation. Responsibilities: Provide desktopsupport services for macOS and Windows environments, ensuring all systems are functioning effectively and efficiently. Manage and troubleshoot issues related to hardware, software, and network connectivity. Utilize Jamf and Intune to deploy … configure, and maintain desktop applications and settings. Collaborate with internal teams to resolve technical problems and implement solutions in a timely manner. Assist in the setup and maintenance of advertising-related software and tools. Perform regular system updates, patches, and upgrades to ensure security and performance optimization. Create and more »
Employment Type: Permanent
Salary: £40000 - £47000/annum Circa 45K pa plus bens
We have an exciting opportunity for an experienced DesktopSupport Engineer to provide our client, onsite day-to-day IT support based at their Yeovil site office. The site benefits from easy access to travel links, free parking, and subsidised employee rates at the on-site restaurant. … to be able to obtain SC Security Clearance. For this reason, we are only able to progress with applications from British nationals. As a DesktopSupport Engineer your role will involve: Desktop/Laptop/VDI build, configuration and deployment to end users Software installation/deployment … Smartphone deployment Assisting the 2nd Line support team with laptop, desktop and VDI terminals support calls Hardware installation/upgrade/break fix for desktop, laptop, and server Smartphone support Service Desk cover as required Assisting with customer projects What we're looking for: Full more »
Junior DesktopSupport Engineer London - Office based £30,000 - £35,000 + Bonus, Private Healthcare, Holiday, Pension, Progression, Life Assurance This is an excellent opportunity for a highly motivated Junior DesktopSupport Engineer to join a globally recognised company in a highly varied and technical role … and are continuously striving to improve their company culture. In this role you will act as the primary technical IT point of contact to support deskside technology to all users across the business. You will perform analysis, diagnosis and resolution of IT issues for end users and install, test … also ideally hold a full UK Driving License, but this is flexible for the right candidate. This is a fantastic opportunity for a talented DesktopSupport Engineer to join a global company in a highly varied and autonomous role offering excellent benefits and personal development opportunities. The Role more »
DesktopSupport - Investment Banking London - 5 days in office Contract £27 per hour (£200 per day) You'll be working in the heart of London's Trading area with an Investment Bank. As a desktopsupport engineer/analyst you'll be providing 1st and 2nd … line support to IT problems. Working directly with end users and gaining lots of experience and training. The role is a mixture of 1st and 2nd line support alongside building out new equipment and a small amount of project work. Skills required. 1+ years IT support covering … 1st and 2nd line support. Positive, friendly attitude to working with new people Experience of using a support ticketing system alongside floor walking support PC and Laptop configuration and build skills. Quick learner Willing to work shift rota that cover 7am-3pm, 8am-4pm, 9am-5pm,10am-6pm more »
Security Cleared DesktopSupport Engineer Up to £257 per day (Inside IR35) This is an exceptional opportunity to work for one of the largest and most well-known IT brands in the world as a Security Cleared DesktopSupport Engineer. You will be based on a … highly secure site in Edinburgh. Job Summary Your day-to-day activities will include resolving a wide variety of desktop software and hardware incidents and service requests, logging tickets, escalating to 3rd Line when needed. You will be involved in building and configuring laptops and desktops, as well as … Security Clearance Window experience including deployments via SCCM Some knowledge of IT networks including DNS/IP/DHCP Hardware breakfix experience If this DesktopSupport Engineer role is of interest please apply now more »
Security Cleared DesktopSupport Engineer Up to £257 per day (Inside IR35) This is an exceptional opportunity to work for one of the largest and most well-known IT brands in the world as a Security Cleared DesktopSupport Engineer. You will be based on a … highly secure site in Edinburgh. Job Summary Your day-to-day activities will include resolving a wide variety of desktop software and hardware incidents and service requests, logging tickets, escalating to 3rd Line when needed. You will be involved in building and configuring laptops and desktops, as well as … Security Clearance Window experience including deployments via SCCM Some knowledge of IT networks including DNS/IP/DHCP Hardware breakfix experience If this DesktopSupport Engineer role is of interest please apply now more »
Level 2 DesktopSupport About us We are a global provider of IT Resources, IT Managed Services and flexible, ad-hoc IT Resource and Project Support. Founded in 1992, we have a proven track record of delivering business solutions to global organisations and Fortune 500 companies in over … every one of them. They are exceptional and we are looking for more exceptional people to join us. Key responsibilities: · Provide 2nd Line onsite desktop and application support services to end users · Troubleshoot and resolve incidents relating to Desktop operating systems and mobile devices · Repair hardware and … peripheral faults in conjunction with warranty providers · Take ownership of personal ticket queues and support colleagues when necessary to improve customer satisfaction whilst achieving contractual SLAs · Operate cohesively with the service desk team to maintain service levels · All work undertaken must be logged via a Service Desk Reporting Tool more »
Level 2 DesktopSupport About us We are a global provider of IT Resources, IT Managed Services and flexible, ad-hoc IT Resource and Project Support. Founded in 1992, we have a proven track record of delivering business solutions to global organisations and Fortune 500 companies in over … every one of them. They are exceptional and we are looking for more exceptional people to join us. Key responsibilities: · Provide 2nd Line onsite desktop and application support services to end users · Troubleshoot and resolve incidents relating to Desktop operating systems and mobile devices · Repair hardware and … peripheral faults in conjunction with warranty providers · Take ownership of personal ticket queues and support colleagues when necessary to improve customer satisfaction whilst achieving contractual SLAs · Operate cohesively with the service desk team to maintain service levels · All work undertaken must be logged via a Service Desk Reporting Tool more »
A DesktopSupport Systems Administrator plays a crucial role in ensuring the smooth operation of an organization’s IT infrastructure. They provide technical support, maintain desktop systems, and enhance end-user experiences. Here are the key responsibilities and qualifications for this position: Responsibilities: Technical Support … requests related to PCs, laptops, printers, scanners, mobile devices, and other computer assets. Install, configure, and troubleshoot hardware and software issues. Provide second-tier support for the help desk. Infrastructure Management: Organize and configure equipment, including desktops/laptops, printers, copiers, scanners, and faxes. Collaborate with business application teams … and server administrators for appropriate projects. Assess third-party applications for deployment and integration into existing operations. User Support: Set up computer systems for new employees. Handle user preferences, file migration, and adjustments. Provide technical support for audiovisual (A/V) equipment. Network Maintenance: Maintain network printers and more »
Role Summary: Desktopsupport will be responsible for providing assistance to all front and back-office staff. This individual will be responsible for supporting the various business lines throughout the Cantor umbrella. This is a hands-on role, and this individual is expected to provide technical expertise in … order to resolve issues for the general population. Key Accountabilities: Provide IT support to all users in the London offices and remote EMEA offices. Provide support through phone/email/service tickets to front and back-office users on desktop issues. Install, upgrade, support and … range of authorised software applications. Perform general preventative maintenance. Assist facility matters when needed including moves, adds, and changes. Raise, update and close all support tickets regularly and promptly. Participate and implement in global projects. Provide onsite and remote support. Communicate with team members regarding issues, procedures, and documentation. more »
DesktopSupport Engineer - South East London/Kent - £28,000 - £36,000 + Excellent Benefits Overview: *This position requires you to have a full UK driving licences and access to a vehicle* An excellent opportunity has arisen with an award winning managed service provider for a DesktopSupport Engineer to administer and support the customer's infrastructure, delivering 2nd line support. You will ensure the progression and swift resolution of calls logged with the Service Desk whilst managing client expectations in line with Service Level Agreements. Role & Responsibilities: Handle escalated calls from 1st line … to date Attend client sites for issue resolution and pro-active maintenance Essential Skills & Experience: Minimum 3+ years experience on a helpdesk or technical support role Excellent knowledge of Microsoft Windows Server 2008/2012/2016/2019 including NLB and clustering Experience managing Azure, primarily Virtual Machine more »
The EUS Engineer works as part of a large team providing support to internal Capita customers or to external clients. The role includes taking ownership and responsibility of queries, incidents and service requests, changes assigned to the Desktopsupport queues and following departmental and Capita procedures for … fault resolution. What you will be doing: •Taking ownership and responsibility of queries, incidents and service requests, changes assigned to the Desktopsupport queues and following departmental and Capita procedures for fault resolution•Completing approved work requests accurately within the agreed SLA•Performing administration of software distribution … desktop security and remote support tools and utilities•Installing, configuring, and ensuring the on-going usability of desktop computers, peripheral equipment and software•Performing general preventative and remedial maintenance tasks on computers, laptops, printers and any other authorised peripheral equipment•Providing user data and application recovery•Using more »
2nd Line Support Engineer | £30,000 - £38,000 | Hybrid (in office x4) | MSP Are you looking to join a global MSP that works with leading clients worldwide? Are you looking to get exposed to a range of technologies across a variety of platforms? Are you looking to join a … development program? We are working with a globally leading MSP who supports various clients across multiple sectors. They are looking for a 2nd Line Support Engineer who can provide senior DesktopSupport to a range of their clients. You will also be provided with a UK leading … training and development program where you can develop your skills and be supported through certifications. You will need: 3yrs experience in DesktopSupport Strong knowledge of; Windows Servers Active Directory Microsoft Exchange Some knowledge of virtualisation and MDT or SCCM Strong basic networking skills You will get: Private more »
You’re role as IT DesktopSupport Analyst will be to provide support to 40+ staff, based in the UK and Southeast Asia, helping them on-site and remotely. You will report to the Head of IT and be involved in a broad range of cutting-edge … Hybrid – lunch allowance provided on office based days) We’re looking for a self-starter who is keen to develop their career in IT Support, being open to learning about new technologies across the tech landscape. Key Responsibilities: the highest levels of desktopsupport in-person and … remotely and rollout of end user technologies (both hardware and software). the asset, change and security control databases. and video conferencing support (both on-premises and cloud-based). ownership of incidents and projects, liaise with other team members and third parties when required. proposals, solution trials and more »
Desktop & Infrastructure Support Engineer 2nd/3rd line engineer supporting a broad range of IT issues An engaging mix of BAU support and project work Salisbury office & field based in the local area Up to £40,000 per annum A long-standing client of mine based in … Salisbury are looking to add a talented 2nd/3rd line engineer to their existing team of 7 people. As an IT Support engineer you will face be customer facing dealing with both ongoing support and project work for their customers based in the local area. They are … a full-service digital consultancy so offer a broad range of support including networking, cloud infrastructure, Desktop setup, Cyber security & much more meaning this role will be varied and suits a strong all-rounder. This role offers an excellent opportunity to work on a broad range of IT more »
Helensburgh, Dunbartonshire, Scotland, United Kingdom
Sanderson Recruitment
2nd Line Support Technician -Helensburgh, Fully On-site -Permanent Role -Competitive Salary and a range of excellent benefits Do you come from a background in IT support and are looking for a role which will allow to work on some exciting projects and propel you into the world … of government and defence? Then this could be the role for you. Our client is looking for a 2nd Line support technician to join for one of their brand-new sites in Scotland. They are looking for someone who has previously provided desktopsupport to a 2nd … line capacity to join their exciting and collaborative team. Looking for someone who: Has previous experience in a 2nd line desktopsupport role. Has prior experience of working within an ITIL environment. Has proven experience working with the likes of Microsoft Windows 10, McAfee/EPO, Active Directory more »
Nigel Frank are partnered with an investment management firm as they are expanding their technical support team. They have the resources to work with the latest technologies and this role will offer the chance to get stuck into projects involving IT architecture and Cyber Security. The main responsibility of … this role is to deliver desktopsupport to their user base, spread across the UK and South East Asia. This is a hybrid role, requiring travel into their London office 3x a week. Roles & Responsibilities Desktopsupport, on site and remotely Rolling out end user technologies … Video conferencing support Working on exciting projects (proposals and delivery) Documentation (policy, processes procedure and best practice) Skills Required Microsoft 365 administration – (including Autopilot, Exchange, Intune, Teams and SharePoint) Windows 11 desktop administration/troubleshooting Networking experience (desirable) Exposure to VMware virtualisation (desirable) You will be rewarded with more »
DesktopSupport Engineer Up to £35,000 Warrington We have a new opportunity for an experienced Desktop/IT Support Engineer to join a large & successful engineering company to provide user support to around 3000 users based in the UK. Working within an established team … of 8 support engineers, your role will be broad and varied, from analysing and resolving end user hardware, software and connectivity issues both desk-side and remote users. The company have a structured training and development plan and a range of opportunities for career progression across the business. They … commands/SCCM/Troubleshooting Skill You will also possess excellent customer relationship, communications and interpersonal skills with prior experience in a similar IT desktop or service role. Working hours; 37.5 per week between the hours of 8am and 6pm depending on your preference. Spectrum IT Recruitment (South) Limited more »
We are looking for a talented individual to join our team as a 1st line Support Engineer at our Grantham, Lincolnshire office . This is a Hybrid role, you will be working onsite in Grantham 3 days a week. Candidates who live local will be prioritised due to the … on-call and flexibility required. We are currently recruiting for an 1st Line support Engineer to provide high-quality support to multiple clients within a designated team in a fast-paced environment. This role acts as an escalation point to our junior analysts and works closely with our … for someone who wants to progress technically and eventually move into a role providing leadership for a technical team. This is a 1st line support role. This role is available in traditional office-based or hybrid models working from our base in Grantham. We are only considering applicants who more »
We are looking for a customer-focused Desktop Engineer to support our client Intel, based on their site in Leixlip. This is an entry level position; however, the applicant should be technically competent, possess excellent written and face to face communication skills and be willing to collaborate with … the wider Global I.T support teams. This is a full-time position working Mon to Thurs-8AM – 4.30 PM & Fri 8AM-3.30PM As a Desktop Engineer your responsibilities will include: Providing 1st and 2nd level laptop/desktopsupport Monitoring call management systems Providing support for; Walk-in Service Centre, Installs, Breakfix, Refresh, and Training Rooms Troubleshooting Office Software Issues Support Wireless office environment Participate in Project based assignments when required Participating in Hardware/OS Refresh activity adhering to strict PC refresh schedules Regular off-site visits to Intel Warehouse may be more »